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Mercure Pattaya Hotel

#46 of 394 Hotels in Pattaya
Certificate of Excellence
484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
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Mercure Pattaya Hotel
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861 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (861)
  • Mar-May only
    (267)
  • Jun-Aug only
    (246)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (163)
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Melbourne, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here as a group of 7 for golf and found this hotel excellent value for money . Rooms are of average size but good for 1 person. Hotel facilities were good with the pool being the highlight , we were there 8 nights and pool was never crowded , good place to relax although no wait staff at... More 

Was this review helpful? Yes
Fort Worth, TX.
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed yesterday NEW

Mercure Pattaya well run, beds comfortable, menu good selections and well prepared, pool area and evening buffets all well run. Very good front desk staff, English copies of Bangkok newspapers provided, bathrooms small but well arranged. Only area not up to other Hotel standards is breakfast buffet items, and maybe attributed to large groups of Chinese tourists in Hotel and... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Kenneth J, Thank you for taken the time to share your comments on Tripadvisor. It is great to read that you had enjoyable stay with us and we do hope to welcome you back to Pattaya soon. Best regards, Jeerapong Hantulah Resident Manager More 

Melbourne
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this property a week ago in a suite and it was such a pleasant experience. We have previously stayed at many other properties in Pattaya and this one has a prime location, pleasant staff, efficient housekeeping ( 16th Floor) and a restaurant that provides delicious food. It is ideal for families as the swimming pool area provides the... More 

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very good hotel, lives up to and beyond its 4 star rating. Reception staff welcoming and helpful, porters efficient, food excellent and swift room service. Good sized pool with plenty of seating and space. This is my second time here and I will certainly be back again!

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear mjamesob, Many thanks for your positive comments. I'm happy to read that you had enjoyable stay with us. We hope that you are soon coming to return to the various attractions Pattaya and that Mercure Pattaya Hotel is going to be your choice of accommodation again. Kind regards Jeerapong Hantulah Resident Manager More 

Coolangatta, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had been to Pattaya before and had enjoyed our stay in a different Hotel but a better pool was a necessity this time. We chose the Mercure Pattaya Hotel which is just behind Second Road but an easy walk through the shopping centre to access the main drag. Excellent Hotel with a great Pool and friendly staff. A great... More 

Was this review helpful? Yes 2
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Steve M, Many thanks for your positive comments, Really appreciate your kind comments about our hotel and do sincerely hope to welcome you back to Pattaya soon. Kind regards, Jeerapong Hantulah Resident Manager More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We were here Mercure Hotel Pattaya the first time for 5 year anniversary, Hotel gave us room upgrade made us surprised, my wife was very happy with staffs from front desk and bell boy with warm welcome and friendly to us especially two manager of front desk was very fantastic helpful, Breakfast was wonderful by many selection, The pool was... More 

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MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Tom L, Congratulation on your 5th Wedding Anniversary and very happy to hear you both enjoyed your stay with us. We all look forward to welcoming you again in the near future. Best regards, Gerald H. General Manager More 

Chiang Mai, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are here Pattaya City is our fist time visit with my friend just for few day. Pattaya are cloudy of tourists Chinese as we have saw them along the beach. This hotel have a big pool and AND good location in heart of Pattaya which easy access to main shopping area They are friendly staffs with helpful when you... More 

Was this review helpful? Yes 1
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Stop2You, Together with my team, we sincerely thank you for having taken the time to share your recent experience at our hotel. I am glad to hear you liked it and therefore we are ready to welcome you again here anytime in the near future! Best regards, Gerald H, General Manager. More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

#Lovedd the hotel property #The view from the room #classy rooms #staff was so friendly #food was excellent #hotel property is situated so near to market and Pattaya beach #facilities were good #loved breakfast near pool #I think it's the besttt place to stay at pattaya cityyyy 😍 😍 😍 😍

Was this review helpful? Yes 2
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Vishakha55, Thank you very much for such nice comments shared with us after your last stay here. Please be always welcome back! Best personal regards, Gerald H. General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A short walk away from restaurants and shopping malls. We loved it, the staff is very helpful and nice :) The breakfast buffet had plenty of good food for the kids and us. The pool is clean. The rooms are good. A small catch is the new year party, but every hotel has the same deal.

Was this review helpful? Yes 1
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Elisabeth T, We very much appreciate your feedback shared to our team and look forward to welcoming you back here in the near future. Best regards, Gerald H. General Manager More 

Paisley
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night in March. What a Lovely hotel.Staff are extremely friendly and helpful.The hotel itself is stunning inside the room is fantastic very clean with balcony over looking pattaya city(or at the rear over looking the pool).Very large and comfortable bed.Paid £35 for one night which I thought was a brilliant price.Location is great directly behind the... More 

Was this review helpful? Yes
MercurePattaya, ผู้จัดการ at Mercure Pattaya Hotel, responded to this review

Dear Stephen C, Many thanks for your positive comments. I am happy to read that our staff has been friendly and great to hear that you have enjoyed our fantastic location. In fact this is one the most mentioned points when we ask guests about our hotel. Hope to welcome you back soon! Kind regards, Jeerapong Hantulah Resident Manager More 

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