We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Pattaya Hotel

3.0 of 5 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Mercure Pattaya Hotel
Professional photos View all
Browse nearby
Mercure Pattaya Hotel
Write a Review

755 reviews from our community

Traveler rating
    265
    308
    132
    38
    12
See reviews for
131
190
167
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (755)
  • Mar-May only
    (219)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (186)
  • Dec-Feb only
    (134)
All months
London
Top Contributor
121 reviews 121 reviews
23 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived at the hotel and was greeted by a very friendly lady on reception who very kindly advised me that I was receiving a complimentary upgrade, I had made several special requests when booking the hotel and all of these had been taken into consideration when allocating my room. The room was of a good size and was decorated/furnished to... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear LondonChris_S, Thank you for taking time to review Mercure Pattaya Hotel on tripadvisor, we are delighted to hear that you enjoyed the current stay here with us and we really appreciate your long positive feedback. We hope that we will have an opportunity to welcome you back here again in the nearest future. Best regards, The Management Team -... More 

Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've now lost count of how many times I've stayed at the Mercure, and I have written a number of reviews on the Mercure. The one thing that keeps me coming back are the staff, there not staff to me anymore but great close friends. That's how they make you feel from the moment you check in. So in this... More 

Was this review helpful? Yes 1
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Justin K, Thank you so much for the long and positive review Mercure Pattaya Hotel on tripadvisor. We appreciate and value your royalty, we are so pleased to hear that you enjoyed all the stays with us. Your message has been conveyed to our staff to make them proud and keep doing the best service to our guests. Look... More 

Senior Contributor
33 reviews 33 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is not new. The service was good since we stepped in for check in until we checked out. The restaurant was good and price was also reasonable. Room was clean. Wifi was available but need more speed. Bathroom was good and clean. Hotel location is not in the main street but not too far. You can stroll a... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear L13m, Thank you for taking your time to review Mercure Pattaya Hotel on tripadvisor, we are delighted to hear that you enjoyed your recent stay here with us. We appreciate your feedback and apologize for any inconvenience you have experienced concerning the speed of WIFI, we are currently in the process of improvement. Once again, thank you for your... More 

Chicago, Illinois
Contributor
20 reviews 20 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel with an open air check in facility. Staff was very friendly and helpful. WiFi can use a bit of updating since you'll need to keep asking the front desk for User IDs and passwords since they only last so long. Located on a quiet street next to a shopping mall and a couple of convenient stores.

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Lord-irvo, Thank you for taking your time to review Mercure Pattaya Hotel on tripadvisor. We appreciate your positive review and apologize for any inconvenience caused concerning the WiFi connectivity, please rest assured that your comment is addressed with our team. We hope that we will have an opportunity to welcome you here again in the nearest future. Best regards,... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Just finished my 3rd stay at mercure pattaya that's in a great location 5 mins walk or free 24hr hotel transport from busy 2nd road Friendly & very helpful staff Nice comfortable rooms & food in hotel is very nice we will be returning next year Jim & jade

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Jim & Jade, Thank you for taking your time to review Mercure Pattaya Hotel on tripadvisor, we are delighted to hear that you both enjoyed the 3rd stay here with us. We appreciate your positive review and value your royalty. Look forward to welcoming you again next year. Best regards, The Management Team - Mercure Pattaya Hotel hotel@mercurepattaya.com More 

Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Mercure Pattaya is a very good hotel locations with great access to Second Road and Beach Road. Simple yet nice hotel but a bit old and need a really upgrade. esp the key card 2 nights there i change my keycard or reactivate 6 times and i did not it with my hp. WiFi Speed could be better But overall... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Telur1, Thank you for taking your time to review Mercure Pattaya Hotel on tripadvisor. We regret and apologize for any inconvenience caused during your recent stay here with us. We have been operated the hotel for 9 years and we have been trying our best to improve, develop and satisfy our guests. We really appreciate your feedback to our... More 

Surrey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Mercure for a couple of days on our last lap of our holiday and it was a wonderful choice. the staff were very helpful the rooms were very clean and comfortable and a very well positioned swimming pool for swimming and relaxing in the sun

Was this review helpful? Yes 1
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Ann E, Thank you for taking time to review Mercure Pattaya Hotel on tripadvisor, we are pleased to hear that you enjoyed your recent stay here with us, we appreciate your positive feedback and look forward to welcoming you here again. Best regards, The Management Team - Mercure Pattaya Hotel hotel@mercurepattaya.com More 

Phnom Penh, Cambodia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is located behind Promenade Shopping Center on Pattaya'a second road. Nice property away from the noise on main street. Basic clean rooms and a nice new pool. Staff are always smiling and ready to help. Overall a good quiet place and for the tariff totally worth it.

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Mat6848, Thank you for taking time to review Mercure Pattaya Hotel on tripadvisor, we are delighted to know that you enjoyed the recent stay here with us and we really appreciate your positive feedback. We hope to have an opportunity to welcome you again. Look forward to welcoming you and best regards, The Management Team - Mercure Pattaya Hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Pattaya Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Pattaya Hotel 3*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Priceline, Agoda, Orbitz, Despegar.com, Expedia, Travelocity, Ctrip TA, Odigeo, TripOnline SA and Tingo so you can book your Mercure Pattaya Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#14 Business Hotel in Pattaya
#27 Spa Hotel in Pattaya
#30 Romantic Hotel in Pattaya

283 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (232)
Viewed
Hotel & grounds (33)
Viewed
Pool/beach area (34)
Viewed
Room/suite (53)
Viewed
Dining (19)
Viewed
Family/play areas (3)
Viewed
View from room (15)
Viewed
Bathroom (16)
Viewed
Business center/function rooms (1)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (9)
Viewed
Dining (11)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay