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Mercure Pattaya Hotel

#53 of 405 Hotels in Pattaya
Certificate of Excellence
484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Hotel amenities
1 room 1 adult
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Mercure Pattaya Hotel
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974 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago

I often stay at this hotel for weekend visits to Pattaya, the reason, its well situated, clean, the best friendly staff in Pattaya. I could stay anywhere in Pattaya the choices of Hotels are enormous, but I love the Mercure. I would recommend it to anyone, to the staff, thank you.

Helpful?
Thank Paul M
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Paul M, Thank you for your positive review and excellent rating. We were a pleasure having you back at Mercure Pattaya. I'm really appreciate your kind comments about our hotel and do sincerely hope to welcome you back to Pattaya very soon. Kind regards Jeerapong Hantulah Resident Manager More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

It's my 4th visit this Hotel and don't wanna stay at another Hotel only Mercure. I have been room upgrade and so kind of Front desk to made my holiday wonderful, Saturday BBQ just fantastic and misses already. This Hotel always friendly staffs and helpful whatever you request they immediately in front of you. Thanks to Jit who was cleaned... More 

Helpful?
Thank Tom L
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Tom L, Many thanks for your positive review. I'm delighted to read that you had enjoyed your stay and appreciate your kind words. I will share with our team and surely that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We hope to welcome... More 

Bangkok, Thailand
2 reviews
2 of 5 stars Reviewed 1 week ago

Don't bother paying for breakfast if a westerner. All buffet style, but all lids permanently raised so food is tepid at best. No Bacon, only ham lying in luke warm water. Sausages repellent. Toaster busted, so needed to put bread through 3 times before vaguely brown. Also bread was getting stuck in the toaster creating a potential fire hazard. Eggs... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Michael S
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Michael S, Thank you for taking the time to share your experience with us. Thank you for taking the time to share your comments with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments regarding our breakfast have been seriously noted and we will certainly have... More 

Phitsanulok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

The best choice for accommodation in Pattaya. Good view and location, Staff on reception and door really kindness and helpful. I enjoyed my stay and will be going back again.Thanks a whole lot for all of things.

Helpful?
Thank Manod1907
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Manod1907, Thank you for your positive reviewed! I’m delighted to read that you had enjoyed our stay and you were helpfully assisted by our staffs. I will share your kind words with our team and surely that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

upplands väsby
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel for 3 nights,the hotel is a bit old,I got a deluxe room but it was not as I expected.. The smell of humidity was all over the room and it was problem for us since my sister is asthmatic. They changed the room for us but it was the same. I couldn't enjoy the swimming pool... More 

Helpful?
Thank cheimaj
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Cheimaj, Thank you for your time to share your comments with us. We are sorry that you had to encounter unpleasant experience while you are staying with us, please allow me to express my sincerest apologies and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you... More 

Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for Thanksgiving and the two night International Fireworks show in November. The hotel is conveniently located one street off Second Road. Easy to get over to Second Road businesses or walk to the beach. Without all noise. Rooms are comfortable and a great value. Housekeeping and Front Desk Staff are the best. The Manager, Mr. Hantulah (Mr. Peter) does... More 

Helpful?
Thank Jack F
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Jack F, Thank you for your kind words! I am very proud that we have been able to make your stays in Pattaya so enjoyable and we hope to welcome you back to Mercure Pattaya very soon. Best regards, Jeerapong Hantulah Resident Manager More 

London, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Always choose this hotel when visiting pattaya. Great location and easy walking distance to local attractions. Older style hotel but well maintained rooms of good size. Staff on reception and door really helpful.

Helpful?
Thank verbalterrorist
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Verbalterrorist, I'm very much appreciate your comments regarding our staff was helpful and you had enjoyed your stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome... More 

Singapore, Singapore
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good AC in room, but the condensation leaked on the furniture and I used a towel to keep things dry. Bathroom fine, but for a farang body it is hard to navigate the narrow design. Gym good - all equipment works and the AC keeps things comfortable. Would be nice to have a water cooler. Towels were present the first... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank fatvette123
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Fatvette123, Many thanks fore your review. I'm happy to read that you had enjoyed our location and hope to welcome you back to Mercure Pattaya very soon. Best regards, Jeerapong Hantulah Resident Manager More 

Halifax, Canada
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We travelled with a tour group and stayed at the Mercure for 3 nights. It was good. The bathrooms were cramped but the rooms were average size. There was a shopping outlet across the street and the beach is close by.

Helpful?
Thank TYH_RAA
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear TYH_RAA, Thank you for comments regarding your recently stay with us. We are delighted to read that our overall quality of service met your expectation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. we hope to welcome you back to... More 

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