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Mercure Pattaya Hotel

#48 of 394 Hotels in Pattaya
Certificate of Excellence
484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
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1 room 1 guest
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Mercure Pattaya Hotel
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881 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (881)
  • Mar-May only
    (267)
  • Jun-Aug only
    (266)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (163)
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Hong Kong, China
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Originally, we booked a hotel in downtown Bangkok, but due to the bomb attack, we then switched to Pattaya. As we were in Myanmar by that time, so its hard to shop around a good hotel and just left to my travel agent. Eventually, we got to Mecure Pattaya Hotel, and yet its a very budget price, compare to those... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Gary Y, Thank you for taking the time to share your experiences with us. Really appreciate your kind comments about our hotel and do sincerely hope to welcome you and your family back to Pattaya soon. Kind regards, Jeerapong Hantulah Resident Manager More 

Perth, Western Australia, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

arrived aug 2nd for 16 days,our third time to this hotel,it just gets better every time.The whole experience was great,we had our favourite room,542 pool view,5th floor.The management at this hotel go beyond anything we have ever experienced in all our travels.My husband got birthday cake,bubbly for brekkie,it was so nice of them to do that for him.Also the team... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear karenholden, Many thanks for your positive reviewed and highest rating. I'm very much appreciate your comments about our hotel and experiences during your recent stayed. We all hope to welcome you back soon. Kind regards, Jeerapong Hantulah (Peter) Resident Manager More 

Pattaya, Thailand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We've lived in Pattaya 10 years now and watched the quality of this hotel deteriorate. Rooms are getting tired. Staff well if they were my Thai staff they wouldn't have a job. Construction next door to hotel is loud and in your face. For the rate they are charging there are much better quality hotels nearby.

Was this review helpful? Yes
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Laurie19631963, Thank you for the time you took to share with us your feedback on your recent stay. I regret to hear that you did not leave the hotel with a good impression. I sincerely believe that we do have a wonderful team but it seems we missed to make it happen for you this time and should you... More 

Melbourne, Victoria, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again I have returned from a wonderful holiday at the Mercure. I have written a number of reviews on the Mercure and its staff. So I just want to say a big thank you once again to all the great staff and the Mercure. Like I've said before they are not staff to me, but family! That's how they... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Justin K, Many thanks for your positive reviewed. I am happy to read that our staff has been friendly and you have enjoyed stay with us. We all look forward to welcoming you back soon. Kind regards, Jeerapong Hantulah (Peter) Resident Manager More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 4x nights in 2014 Clean hotel, Friendly staff, Amazing location walk able from happening area. Hotel provide shuttle bus to the beginning of the main road all day / night. Swimming pool clean and empty. What i didn't like: Food variety was not that much specially for Muslim food and we struggle to find something eatable. Rather than... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear AhmedBakr81, Thank you for your positive reviewed! I’m delighted to read that you had enjoyed our stay with us. Your comments regarding our the food variety have been duly noted. I will certainly have a look with our chef what we can improve to satisfy our Muslim guests. Kind regards Jeerapong Hantulah Resident Manager More 

Greater Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Upon arrival we found that our room had been organised as per email and phone conversation the staff were very helpful and friendly the room was ok some things need updating like the fridge it didn't keep drinks cold enough to tempiture I did get the staff to look at the fridge and he didn't seem to think there was... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Christine19701972, Thank you for taking your time and telling us about your recent experience with us. I'm delighted to read that you had enjoyed our stay and you were helpfully assisted by our polite staffs. However, I have noted your various comments and rest assure that we will be addressed with our teams, to further improve our products and... More 

Sarawak, Malaysia
Level Contributor
50 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location good enough to get away from the noisy busy walking street but able to walk within 10-15 minutes to the street. Premium outlet is nearby (5 minutes walk). Free shuttle service is provide but i do not use the service. No free wifi but 24 hours wifi cost you 100 TB which is cheap enough. Breakfast choice is good.... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear nggt, Thank thanks for your positive reviewed. I'm very happy to read that you had enjoyed stay with us during your recently visit Pattaya. So we hope to welcome you and your friends back to Mercure Pattaya soon. Kind regards, Jeerapong Hantulah Resident Manager More 

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed 2 weeks ago

Stay was pleasant and extremely warm. On time service oriented staff . Check in and check out took few minutes. in overall it's superb experience. Hotel is maintained well and very close to the bay road . It just 10 min walk . Worth for the price you pay to stay at this hotel.

Was this review helpful? Yes
MercurePattaya, ผู้จัดการ at Mercure Pattaya Hotel, responded to this review

Dear NNCHARY, Many thanks for your positive reviewed. Really appreciate your kind comments about our hotel and do sincerely hope to welcome you and your family back to Pattaya very soon. Kind regards Jeerapong Hantulah Resident Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love Pattaya city. And prefer to stay in Mercure. Everything perfect. When you want something just let the staff know. And always friendly staff, especially the main guy, working in the night time. Even at nigh he is always welcome to help and assist. See you soon again:)

Was this review helpful? Yes 1
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Yevgeniy88, Many thanks for your positive reviewed. Really appreciate your kind comments about our hotel and do sincerely hope to welcome you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager More 

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