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All 375 Pattaya hotels

Mercure Pattaya Hotel

3.0 of 5 Hotel   |   484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
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79%
Ranked #49 of 375 hotels in Pattaya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
RoryKo Malaysia
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693 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Perth, Australia
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

we spent 22 nights here,again,home from home for us,and such good value with our Accor card Staff made us so welcome,as always.They love returning guests who like to chat and joke with them.We had a family suite,giving us 2 sleeping areas,and plenty of room.The new pool is lovely and was clean,very quiet as the military rule had begun.We didn't see... More

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Erindoors1940, Thank you for taking time to share your experience at Mercure Pattaya Hotel. We are pleased to know that you enjoyed 22 nights with us, we really appreciate your positive review. And thank you very much for your compliment to Alex, Cedric and staff. We have been trying to provide the best service to you and all our... More

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent service by great staff. Perfect sized rooms with nice ambiance. Found everything I needed for an amazing value for the money. Obviously a hotel with experienced management knowing customers needs. Perfect location with walking distance to the beach and shopping area. Warm recommendations - will be back for sure.

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear LarsBkk, Thank for taking your time to review Mercure Pattaya Hotel on tripadvisor, we are pleased to know that you enjoyed your recent stay with us. We really appreciate your positive feedback and value your royalty to our hotel. We hope to welcome you here many times in the future. Best regards, The Management Team - Mercure Pattaya Hotel More

Swansea
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel in great location, near to everything Pattaya has to offer. The pool is large and the staff are great. The General Manager Alex is Outstanding and is the best i have ever come across in all my travelling over the last 15yrs. Alex's Man Management skills are exceptional and when he is at the hotel the whole hotel... More

Was this review helpful? Yes 1
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Garry D, Thank you very much for taking your time to review Mercure Pattaya Hotel on tripadvisor, we are delighted to know that you enjoyed your recent stay with us and like our exclusive service by Alex, we really appreciate your positive feedback. Hope that we have an opportunity to welcome you again soon. Best regards, The Management Team... More

Thailand
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there with 3 kids and enjoy the pool very much. Pool water quality is very good no chorine but sault system. Breakfast has good variety of choices and tasty. The room as understand will be renovated sometime soon based on current condition I would agree so but we do not have any problem with our room facilities. Bed... More

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Pornchai, Thank you for taking your time to review Mercure Pattaya Hotel on tripadvisor, we are delighed to know that you enjoyed your recent stay here, we really appreciate your positive feedback and hope to have an opportunity to welcome you and family here again. Best regards, The Management Team - Mercure Pattaya Hotel More

Europe
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, Great staff and service. Convenient location right next to 2nd road. Relaxing swimming pool. Attentive management. Perfect for family get away. Try weekend BBQ dinner by the pool with very reasonable price. The Aqua Bar was best place to watch the Football final match even it was started at 2am. Will defiantly come back soon again !!!

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear homelessadvisor, Thank you for taking your time to share your experience at Mercure Pattaya Hotel on tripadvisor, we are pleased to know that you enjoyed your recent stay with us, we really appreciate your positive feedback to our hotel. We look forward to welcoming you all again soon in the nearest future. Best regards, The Management Team - Mercure... More

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel with friendly staff, very clean and pool was amazing. We had a problem with TV and fridge in the room, it wasn't working because of electricity issues, so we got an updgrade of room which was a very nice touch, would recommend this hotel with no doubt.

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear simpy-health, Thank you for sharing your experience at Mercure Pattaya Hotel on tripadvisor, we are delighted to hear that you enjoyed your recently stay with us. Once again, we sincere apologize for the unexpected experience concerning the electricity issue during your stay. We look forward to have an opportunity to welcome you again. Best regards, The Management Team -... More

adelaide
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What to write, more important where to start. All the good things. Have stayed at this hotel several times a year since the hotel opened. Great atmosphere to kill your stress. Tuck tuck service 24 hours Meet interesting people both staff (GM Alex) and guests. Stay on the 7th floor all rooms have had a make over ,very quiet and... More

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear robandshirley, Thank you for sharing your experience at Mercure Pattaya Hotel on tripadvisor, we are delighted to hear that you enjoyed your recent stay with us. We really appreciate your positive feedback and we value your continuous support to our hotel, we look forward to welcoming you here again in August. Best wishes, The Management Team - Mercure Pattaya... More

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Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Pattaya Hotel 3*
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya

247 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Pattaya #23 Spa Hotel in Pattaya #31 Romantic Hotel in Pattaya
Hotel Class
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 
Number of rooms
247

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