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All 361 Pattaya hotels

Mercure Pattaya Hotel

3.5 of 5 Hotel   |   484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
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Mercure Pattaya Hotel
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Ranked #43 of 361 hotels in Pattaya
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
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635 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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England
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just arrived once again to my 2nd Home Chef Vut, Pornchai, Cedric, Toh, Peter, Leo and not forgetting Mr Wong - welcome I will never forget :) New room #701 and recently opened M. Lounge I will need to change my profile from Grumpy Old Lady to Over Satisfied! Keep up the good work and thank you all for an... More

Was this review helpful? Yes 1
AlexMercure, General Manager at Mercure Pattaya Hotel, responded to this review

Jennifer, many thanks as always for your kind review! Team and I look forward to your regular visits, Mercure Pattaya really is your 2nd home :) Enjoy your stay and best wishes to you and your family on behalf of your friends at Mercure With best regards Alex More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed in Mercure Pattaya for 3 nights in April 2014 as I read many good comments from the member of Tripadvisor. Because of that, I think, I got a good choice. When I arrived at Mercure, a male staff have good smile and carried my bags progressively. The problem is coming out on first night. Ventilation noisy. At midnight,... More

Was this review helpful? Yes 1
AlexMercure, General Manager at Mercure Pattaya Hotel, responded to this review

Please accept my sincere apologies for the incidents that occurred during your recent stay at Mercure Pattaya. Unfortunately I was away on annual leave during your visit and was unable to address the issues prior to your departure. I would like to resolve comments mentioned in your review, please could you contact me via e-mail gm@mercurepattaya.com and I will take... More

Leamington Spa, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

From the moment we checked in I felt like I could relax the reception team where very professional and very accommodating.I was expecting clean but basic as it was rated as a 3 star How wrong was I in my mind the hotel is missing a star.The rooms where of a good size in which we had a good view... More

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AlexMercure, General Manager at Mercure Pattaya Hotel, responded to this review

Karl, many thanks for your kind review :) Thankfully the near-by construction noise levels have reduced significantly and working hours are being well controlled with the support of Pattaya City Council. Karl, we look forward to your next visit and best wishes to you and your family! With best regards Alex More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 4 years ago with my family for 2 weeks Mercure was great then and this trip by myself for 2 weeks cemented the fact that this is a constantly great place to stay.Staff are very helpful and friendly,Alex the manager is very friendly talking to guests making sure they are happy, not just locked in an office all... More

Was this review helpful? Yes 1
AlexMercure, General Manager at Mercure Pattaya Hotel, responded to this review

Pina Colada's :) together with our signature mojito's a perfect combination for any vacation! Many thanks for your kind review, looking forward to your next visit and best wishes, Alex More

Konya, Turkey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I m from Turkey Everting was wonderfull in this hotel there was a shuttle from hotel to seaside it was very nice stuff olso was very kindly breakfast was near of very clean pool.. thanks to everyone Mustafa Cansu

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AlexMercure, General Manager at Mercure Pattaya Hotel, responded to this review

Mustafa, many thanks for your kind review! I look forward to welcoming you to Mercure Pattaya upon your next visit to Thailand and best wishes to you and family Alex More

AUSTIN
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Mercure Pattaya is the only place I will stay in Pattaya. It is comfortable and convenient, with friendly staff, along with a good breakfast. They offer a shuttle to the main road, but even the major shopping malls, such as Royal Garden and Central Fiesta, are within walking distance. Plus, it was my birthday and they treated me very... More

Was this review helpful? Yes 1
AlexMercure, General Manager at Mercure Pattaya Hotel, responded to this review

Larry, many thanks as always for your kind review and loyalty - greatly appreciated! Happy Birthday once again and we look forward to welcoming you home in the very near future :) Best wishes as always Alex More

Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

its a budget class property with neat & clean rooms.Bathroom area is quite small & is very basic. the restaurant were all good though but not much variety of buffet spread. A nightmare for vegetarians as no choice available except fruits.

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AlexMercure, General Manager at Mercure Pattaya Hotel, responded to this review

Thank you for taking the time to review our property, I have noted your comment regarding our buffet selection and we will increase our vegetarian variety in addition to the existing salad bar and continental section. Enjoy a wonderful weekend and I look forward to personally welcoming you and your family to Mercure Pattaya in the very near future. With... More

Bangkok
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location, quite clean, nice swimming pool. Plenty of place around the pool. The bar was nice. Happy hour was a good deal. Only one bad thing: we asked for shower gel 3 times but we never got it so we had a shower with water only.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Canberra, Australia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

agree with the "bit old" comment earlier. but i think the rooms were old looking when they were new, really dark and poor design. bathroom is very basic. the dark corridor was like some horror movie set in an abandoned hospital. the service, pool area and restaurant were all good though.

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Additional Information about Mercure Pattaya Hotel

Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Pattaya
#32 Family Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Pattaya Hotel 3.5*
Official Description (provided by the hotel):
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Pattaya #32 Family Hotel in Pattaya
Hotel Class
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 
Number of rooms
247

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