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Mercure Pattaya Hotel

#45 of 388 Hotels in Pattaya
Certificate of Excellence
484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
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Best prices for: 1 room 1 guest
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Mercure Pattaya Hotel
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Mercure Pattaya Hotel
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830 reviews from our community

Traveler rating
    301
    337
    139
    41
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (830)
  • Mar-May only
    (266)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (163)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel with a great location and great hospitality. The rooms where very clean and spacious I would stay there again whenever I visit pattaya for sure, uh and most importantly didn't experience mosquito bites which was a plus side. Their swimming pool was also amazing and open till 10pm which was great too.

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear K D, We very much appreciate your comments regarding your stay at the Mercure Pattaya. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Mercure Pattaya has lot of advantages. Very pleasant and good atmosphere. Staff was very friendly and co-operative who welcomed us which i did'nt see from any other hotel's where i stayed this time. I have already recommended the Hotel to my office collegues and friends. Easy access to most of the shopping malls and beaches. Having a wondeful ambience... More 

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear George C, We are very much appreciate your comments regarding Mercure Pattaya and delighted to hear that you had enjoyed stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

Birmingham, England
1 review
4 of 5 stars Reviewed 5 days ago NEW

Staff are incredibly friendly and cannot fault hospitality. Stayed here twice in 2 years and will return again as hotel provides all needs, guest friendly and great food if you are sensitive to certain food in thailand. Hotel is close enough to main road/restaurants with short walk (7-10min) or motorbike hop

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Sojom, We are very much appreciate your review regarding your experience at Mercure Pattaya and delighted to hear that you had enjoyed stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Second visit to this hotel in two years and the hospitality is brilliant. Staff are very friendly and cater to your every need. Rooms are a very good size and are cleaned daily, nothing is left uncleaned. The swimming pool area is nice and spacious, caught a lot of sun there. This hotel is also guest friendly which helps a... More 

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Roco M, We are very much appreciate your review regarding Mercure Pattaya and delighted to hear that you had enjoyed stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

Khartoum, Sudan
Contributor
15 reviews 15 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A great hotel to stay at, located at a quiet area if you are looking for comfort. Swimming pool is very nice. a 5 Min walk gets you to a mall and then you find your self on the shopping street, keep going and you reach the beach. so Basically it is a good choice for quietness. Staff were very... More 

Review collected in partnership with Accorhotels.com

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Donabdul, We are delighted to hear that you had enjoyed stay at Mercure Pattaya and thank your time to share your comments with us. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again in the near future. Best... More 

luxembourg
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Mercure Pattaya has a few advantages. First quiet no noise around the hotel. Quick in second or soi bukao road. Also a step away from the main shopping centers of Pattaya. Swimming pool, nice staff in reception, shuttle service, bar pool, and restaurant. The food offer is good, and extras also could be done. The lady assistant for food... More 

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear JoLeMokko, We very much appreciate your comments regarding your stay at the Mercure Pattaya. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have been visiting Pattaya for over 6 years now and go on regular occasions, i have always stayed at the Mercure Hotel and have never been able to fault them.... Service and hospitality is great and the hotel facilites are more then adequate... Staff are nothing but friendly and i shall always be returning whenever i stay.... Great Hotel....

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Faz55, We very much appreciate your comments regarding your stay at the Mercure Pattaya. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again in the... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 1 week ago

good hotel with two swimming pools and near to beach.The pool and staff in the restaurant and bars are fantastic and worth a mention. No smoking in room but smokers use their balcony and the air con sucks smoke into the rooms.

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MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Vishanaland110, Thank you for your comments following your last stay with us. I will have to investigate in regards to the smoking smell in your room as Air Conditioning are individual (1 set minimum per room) an only If you eventually smoke on your terrace, this could infiltrate your room. Once again, thank you for your time and look... More 

Kuala Lumpur
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The pool and staff in the restaurant and bars are fantastic and worth a mention. For the rest well... Inside dining room furniture is really tired. No smoking in room but smokers use their balcony and the air con sucks smoke into the rooms. Rooms are tired as are the furnishings. Hot water was intermittent and low pressure. Construction sites... More 

Was this review helpful? Yes 1
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear HanoiHarry, Thank you for taken the time to share your comments with us and regret that our hotel products and services did not meet your expectation, please accept my sincerest apologies. However I have noted that your various points of dissatisfaction and rest assure that we will be addressed with all management level, to further improve our products and... More 

Waiheke Island, New Zealand
Top Contributor
108 reviews 108 reviews
78 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here before so I knew what to expect. The hotel is located up a Soi off 2nd Road with a free on demand shuttle service from the hotel to the main road. The rooms are large and clean with an adequate bathroom and amenities. The bed was typical Thailand being on the firm side but not uncomfortable.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 4
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Waiheke, We are glad to hear that you enjoy your stay with us and that you will still select this option on your next visit. Next time we'll ensure to allocate your room in a more quiet place. Thank you for your time and look forward to welcoming you here again soon. Best regards, Gerald Hougardy, General Manager More 

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Pool/beach area (38)
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