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Mercure Pattaya Hotel

#45 of 393 Hotels in Pattaya
Certificate of Excellence
484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
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Mercure Pattaya Hotel
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845 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (845)
  • Mar-May only
    (267)
  • Jun-Aug only
    (230)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (163)
All months
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel is in a back alley of the busy 2nd road. The hotel's car brings you out on this street for free and security guards at both ends takes very good care of you. From end point it is only a 3min walk to either Walking Street, Beach Road or great shopping malls. I always stay here when I... More 

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Melbourne, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A bit of a walk from second street , but once you know where you are it is not too bad. Rooms are small but very clean and comfortable, bathrooms are new and only built for one person. Great Pool and amenities around it, excellent bar and a great Happy Hour

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MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Keith H, Thank you for your feedback and look forward to welcoming you here again in the near future. I am sure you are aware we have a free shuttle service around the clock from and to second road and this brings you right in the heart of the city within a few minutes from the hotel. Best regards,... More 

Abertillery, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this excellent hotel, for 5 nights, on a recent trip to Thailand. I had a large room, overlooking the pool, which was cleaned to a high standard, every day. The staff were all very friendly and helpful. The meals in the restaurant, both at lunchtime and in the evening were very nice and good value for money.... More 

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear PhilCrozier, Many thanks for your positive comments. I’m delighted to read that you had enjoyed your stay with us and I will gladly share your kind words in our weekly review with our staffs. We do hope to be the hotel of your choice on your next journey to Pattaya. Best regards, Jeerapong Hantulah Resident Manager More 

Essex
Level Contributor
128 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again, one of the culinary high spots of our holiday was the wonderful BBQ buffet served at the Mercure. A wide range of starters, main courses (including tepanyaki, BBQ and roast meats) and deserts, all as much as you can eat! The crepes are absolutely delicious served with banana or an orange sauce. At just 300 Bahts an adult... More 

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear RhondaEssex, Thank you for taken the time to share your experience with us.. Really appreciate your kind comments about our hotel and do sincerely hope to welcome you back to Pattaya very soon. Kind regards Jeerapong Hantulah Resident Manager More 

Chiang mai
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just such a easy location, close to everything. Nice pool and very fair price, great value The best thing however is the friendly ,always smiling staff . It makes all the difference . Walk anywhere from here,walking street,central shopping, heaps of food close by.

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MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Chris B, Great to read that you have enjoyed our fantastic location. In fact this is one the most mentioned points when we ask guests about our hotel. Hope to welcome you back soon! Kind regards, Jeerapong Hantulah Resident Manager More 

Sydney, Australia
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Mecure for 5 nights. My Room was very well appointed, being on the top (7th) floor overlooking the pool. There was construction going on in the property behind, although this never became a concern with noise. The room consisted of a King size bed, writing table, two chairs, double wardrobe with approx. 4 hangers and mini... More 

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MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Travelheaps2209, Thank you very much for the time you took to share your comments following your last stay with us. I have well noted your remark in regards to the tour buses we do have from time to time during this season. Indeed it can be a bit disturbing should you wish to enjoy a peaceful breakfast and on... More 

Miami Beach, Florida
Level Contributor
212 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very low service and very bad wifi connection . Not far from action but only the trip by touktouk taxi is so smelly !! It doesn't give a good image or even it give you a worst image of Pattaya Rooms poor and view on construction Not recommended at all because of. Quality very bad

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MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear XTREMDIET, Thank you for your feedback following your stay which occurred last October 2014. I regret not to have received your comments earlier and please note that since last year, we have changed our WIFI system and trust this works well now. Construction site is no longer a nuisance and I regret not to be able to fix any... More 

Liverpool
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

What a fantastic hotel for families with small and older children. All the staff are polite and courteous and go out their way to help you and the family enjoy your stay. Highly recommend and would defiantly stay again if we return.

Was this review helpful? Yes
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear City_Tuk_Tuks, Many thanks for your positive comments. Really appreciate your kind comments about our hotel and do sincerely hope to welcome you and your family back to Pattaya soon. Kind regards Jeerapong Hantulah Resident Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel with lovely atmosphere. The location is great as it is surrounded with shops and nearby Malls. The rooms are clean with good beds and bathroom. The buffet is great with good variety of seafood and other meals. The staff and management are friendly. Truely recommend this hotel.

Was this review helpful? Yes 2
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Abdul a, Many thanks for your positive reviewed! I'm very happy to read that you had enjoyed our hotel atmosphere, location and cleanliness of room. In fact these are the most mentioned points when we ask guests about our hotel. Hope to welcome you again very soon! Kind regards, Jeerapong Hantulah Resident Manager More 

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