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Sheraton Pattaya Resort

#5 of 405 Hotels in Pattaya
Certificate of Excellence
437 Phra Tamnak Road, Pattaya 20150, Thailand
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1 room 1 adult
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Sheraton Pattaya Resort
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871 Reviews from our TripAdvisor Community

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New Delhi, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A great resort , excellent views of the sea. Excellent restaurants - specifically the latitude which is got the best view of the sea. The hotel staff was very polite and excellent in service. The only disadvantage all restaurants shut by 10.30. Thus if one wants a drink or late night snack one has to eat in the room or... More 

Helpful?
Thank Navichopra
Sheraton P, Manager at Sheraton Pattaya Resort, responded to this review

Dear Navichopra, Thank you for letting us know feedback of your recent stay with us. We are delighted to learn that you have enjoyed your stay and we be able to deliver our services of excellent to reach out your expectation. We will share this positive comments with our team member and will ensure our consistency services standard to be... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Simply brilliant. Great views. Pools are enormous. Staff very friendly and happy to help. Located away from the seediness of Pattaya Beach but the regular shuttles until 9.30pm let you shop, go to the beach etc. Restaurants are very, very good. Will be back.

Helpful?
Thank Ajay A
Sheraton P, Manager at Sheraton Pattaya Resort, responded to this review

Dear Ajay A, Greetings from Sheraton Pattaya Resort! It was our great pleasure to having you with us and we do appreciate your kind taking time to let us know feedback of your recent experience. On behalf of the Sheraton Pattaya Management team, we very much look forward to welcoming you & your family at any times should you have... More 

Honolulu, United States
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in an ocean front deluxe pavilion. Upon arrival, I was welcomed with a cold towel and a drink. SPG status was recognized and noted at check in. The pavilions are far away and the property is massive, so golf carts took me to the room. The service is available to pick up and return to the lobby as... More 

Helpful?
Thank Jerry Y
Sheraton P, Manager at Sheraton Pattaya Resort, responded to this review

Dear Jerry Y, Thank you for taking time to provide us feedback of your recent experience stayed with us! We are delighted to learn of your stay a pleasant one and meet with you expectation during your entire stay with us and we will share the great comment to our team member to cherish their service and to make it... More 

Bangkok, Thailand
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed for Chinese New Year with family. It's typical Sheraton hotel ( resort ). As a member of spg, I chose this hotel but because of the swimming pool. It's good for kids. Breakfast is buffet. In pattya I think one of the best for it. Fitness is lack of shower room and Sauna but only fitness machine there... More 

Helpful?
Thank triptostar2015
Sheraton P, Manager at Sheraton Pattaya Resort, responded to this review

Dear triptostar2015, Thank you for your comment and appreciate your kind choosing us to stay with your family on your vacation It is our pleasured to learn that you have enjoyed our international buffet breakfast and swimming pools are meet with your expectation. In regards to fitness, we have noted of your feedback and we will look for future opportunity... More 

Helsinki, Finland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Sheraton Pattaya Resort is a nice four star hotel - not a five star resort. The service is very friendly, but the staff is unfortunately not very good at English, which causes some confusion and mix-ups. In order to be a five star resort, the menus at the restaurants should at least be different (only two restaurants + poolside... More 

Helpful?
Thank laura_LCR
Sheraton P, Manager at Sheraton Pattaya Resort, responded to this review

Dear laura_LCR, Thank you for taking time to provide us feedback and experience of your stay. Regret to learn that you have some challenging time to communicate with the team. We will certainly review more training for staffs. Please rest assure that we keen to improve our communication services for your smoothly stay in the next occasions In regards to... More 

Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is our second stay (we stayed here in December 2014) and I am delighted to say everything is still as wonderful as we remembered. The service at this hotel remains incredibly friendly and highly personal , more in keeping with a small high-end boutique hotel than a large, fully occupied chain hotel. The gym is well equipped, the spa... More 

Helpful?
1 Thank CBontour
Sheraton P, Manager at Sheraton Pattaya Resort, responded to this review

Dear CBontour, Thank you for being our valued customer and we are delighted to have chance to services you & your family on your revisiting us on your holidays! We are grateful for the pleasure of serving you and meet with your expectation. Your great comments will be shared with our team member on their great job. We thank you... More 

Hong Kong, China
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I like this resort because their staff are very polite and helpful. The location is great. We can see the sea in front of us. Pools are great too of coz! Many restaurants to choose from. Many fresh fruit juices to choose from too! I love this hotel!

Helpful?
Thank 448ad
Sheraton P, Sheraton Pattaya Management at Sheraton Pattaya Resort, responded to this review

Greetings from Sheraton Pattaya Resort! Thank you for taking the time to share with us your recent experience at Sheraton Pattaya Resort. Appreciate your comments and we are delighted to learn that your stayed with us was a pleasant one and we look forward to welcoming you back with warm and gracious Thai hospitality! Warm regards, Sheraton Pattaya Management More 

hong kong
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 2, 2016

Our holiday booking was done last minute and we didn't get our first choice of hotel because of a 5 night stay restriction and mandatory New Years Eve buffet booking at the Grand Mirage , so we opted for the Sheraton which was recommended by our agent. The location of the hotel was up on a headland away from the... More 

Helpful?
1 Thank steffyhhk
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear steffyhhk, First and foremost, thank you for being our guest and for sharing such a detailed review of Sheraton Pattaya Resort. While I regret we were not your first choice resort, I was happy to know that your travel agent recommended the resort and that we were able to have the opportunity to welcome you as our guest. Your... More 

Pattaya, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

The Sheraton in Pattaya keep up his standards with beautiful rooms, villas, restaurants overlooking the sea. It is exclusive, located in Phra Tamnak near the Royal Cliff hotel. These two five stars hotel are taking all the hill. It is closed to the big Bhudda and Bali Hai, but you have to walk to get to public transportation.

Helpful?
Thank Jessica A
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Jessica A, Thank you for your support towards Sheraton Pattaya Resort and for taking the time to share your feedback with us. We are delighted that you rated us with a 5 star rating. We strive to keep our standards high and it's great to learn that you felt we maintain them. We will continue to make improvements to... More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

Been a few times now and every time it is great. The location away from the busy streets of Pattaya is perfect, nestled up on the headland, with lovely views out to sea. The resort is well designed with nice villa type rooms, large balconies, all well furnished. There are a number of nice pools, and all the restaurants serve... More 

Helpful?
Thank Timothy B
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Timothy B, Thank you for returning to Sheraton Pattaya and being our guest. We are delighted to learn about the overall positive experience you encountered and your comments regarding the facilities are greatly appreciated. I have shared your review with the team and everyone is looking forward to your next return. Kind regards, Tomo Kuriyama More 

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