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Sheraton Pattaya Resort

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437 Phra Tamnak Road, Pattaya 20150, Thailand
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Sheraton Pattaya Resort
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Sheraton Pattaya Resort
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701 reviews from our community

Traveler rating
    464
    169
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This resort hotel is everything a tropical beach resort should be. Beautiful tropical location, huge balconied rooms, stunning ocean views, excellent service. Pools are fabulous, dining good and the local staff helped enormously with a 20 person conference with no stone unturned and nothing too much trouble. Much better suited to a weekend break rather than a conference. On the... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Russell P, Thank you for sharing your feedback on the resort and restaurants on this online community. Your compliments about the resort facilities and room features are greatly appreciated. As mentioned in another review, I have shared your feedback with the team and we have taken note of the improvements we can make to our operation hours in the... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Pattaya Sheraton 5 times now and as usual we felt as though we were returning to our very own luxury holiday home. The room was an ocean front sala with the most incredible views and privacy. As we had stayed in this room before we asked for a similar room as the view across to... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Tonywills, Greetings from sunny Pattaya! Thank you for your continuous support towards Sheraton Pattaya Resort. I'm delighted that your returning visit was again enjoyable and relaxing. Your comments have been shared with the departments and is appreciated. We will continue to maintain our standards and look forward to your 6th visit very soon. Once again, thank you for returning... More 

Pordenone, Italy
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Sheraton is a pearl in the horrible town of Pattaya. The breakfast is excellent, the room nice, the staff committed. But only until the sunset or little more. In fact I received an information about the famous bbq of Saturday night: until 22.30. Yes, I took my time for other activity and I reached the restaurant at 21.50. From the... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear itiseba2015, Thank you for being our guest at the Sheraton Pattaya Resort. While I'm disappointed that you did not enjoy Pattaya as a destination, I'm happy to read and learn that you felt the resort was a pearl. As I mentioned to you in an email, I will be following up with the team to ensure that dishes are... More 

Bad Schonborn, Germany
Top Contributor
82 reviews 82 reviews
65 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is located a little bit outside the "city" and this is great, especially if you are there for business and not for "walking street". The hotel is located up on the hill, with three pools. The room I had was a "standard room" with partial Ocean View and it was huge. I haven't found that large rooms in... More 

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Adpalme1, Thank you for being our guest and for sharing your experience with us through Trip Advisor. I'm happy to learn that you enjoyed our standard rooms. They are 51sqm including the balcony and is indeed one of the most spacious hotel rooms in Pattaya. Your comments about the food and service at poolside is also appreciated and I... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 10 days and had a great stay. Very beautiful hotel made special by the staff who are a credit to the hotel. Arrived in the morning but was shown to our room straight away which was much appreciated . Had booked a garden view pavilion room but changed after seeing room due to rather a lot of... More 

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Jonwills, Thank you for being our guest and for sharing your feedback with us. I'm pleased to learn that the resort was able to make your vacation enjoyable. I have passed on your comments to the professional pesticide company for them to strengthen the pesticide control as we have been seen some rain in the evenings. I'm happy to... More 

Bangkok, Thailand
Contributor
19 reviews 19 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

In the past year, I stayed at this hotel at least 3 times. This is due to both business and personal trip. We choose pool access room which located at the far end of the left section of this hotel. We have exceptional experienced at this hotel. Apart from the room is being spacious, it is very new and the... More 

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear ChakritTiebtienrat, Thank you for your continuous support towards Sheraton Pattaya Resort. I'm pleased that your past 3 stays have been enjoyable with us. Your compliments towards the room, food, and service are greatly appreciated and will I make sure to pass them on to the team for proper recognition. Once again, we appreciate your support towards the resort and... More 

Yangon (Rangoon), Myanmar
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful resort on the outskirts of Pattaya. Lovely rooms, beautiful views, great swimming pools. The hotel has a main lobby area with restaurant, spa and business centre. The rooms are spread out all around the property and they have little buggies to take you to your room. The rooms are spacious, with a large bathroom (with a... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Lobster2000, Thank you for your feedback through Trip Advisor. I'm delighted that you enjoyed the room and the facility in the resort. Our bathrooms in the pavilion rooms are always complimented by our guests for it's spaciousness and I'm pleased that you enjoyed them. I hope to meet you in person on your next visit to the resort. Kind... More 

Szekszard, Hungary
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We spent 2 weeks in this hotel in February 2015. This is one of the most beautiful places I have ever been. We booked an Ocean front pavilion, had a stunning view from our terrace. The rooms are very nice and spacious with natural décor, teak and stone. Very comfortable and huge bed :) The pavilions are ideal for a... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear SchmidtGabriella, Thank you for being our guest in February. It was great to have you as our guest for 2 weeks and I'm delighted that you enjoyed our Deluxe Ocean Front Pavilion room so much. Your comments really hit the key points of what makes our resort special. Facility, food offerings, location and the ambiance, and of course the... More 

New York City, New York
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I were in search of a relaxing vacation and had the good fortune to chose a stay at the Sheraton. When we arrived, our ocean view room was not immediately available. However, Tomo, the General Manager, and his staff, including Big, went out of their way to accommodate us and ensure all our expectations were met. Eventually,... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Noidk, Thank you for choosing Sheraton Pattaya Resort on your recent vacation to Thailand. It was great meeting you both in person and thank you for the personal recognition. I will share your compliments with Khun Big also and I'm sure he would be delighted to seeing you again. Your comments about the romantic dinner on our private beach... More 

Oslo, Norway
Top Contributor
386 reviews 386 reviews
42 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice and classic hotel. We enjoyed our stay here with the pools, the beach and the view over the sea from almost everywhere, especially our room. The staff was very professional. Our first room smelled smoke and paint. We got a new and much better room as soon as we told them. We were very satisfied... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear MulleEllum, Greetings from warm sunny Pattaya! Thank you for taking the time to share your feedback with us through this online community. I'm happy that you enjoyed our facility and services in the resort. I noted that your room had a paint smell and apologize for the inconvenience. We do have an on-going preventative maintenance program and I will... More 

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