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Sheraton Pattaya Resort

5.0 of 5 437 Phra Tamnak Road, Pattaya 20150, Thailand
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Sheraton Pattaya Resort
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Sheraton Pattaya Resort
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651 reviews from our community

Traveler rating
    426
    157
    46
    17
    5
See reviews for
142
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Bangkok
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've been coming to Sheraton Pattaya over the past 4 years and has never been disappointed. First, the location is prime, serene and beautiful. It is definitely away from the loud and sleazy Pattaya city. If you are going with family and do not like the dark side of Pattaya, Sheraton is the place. The landscape and the architecture are... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Khun Atipon, Thank you for your detailed review. It's always great to receive a positive comment from our many time repeating guest like yourself. For us hoteliers, we are always striving to improve our customer service standards and seeing most of our guests returning time after time really gives us an encouragement that we are doing things right. We... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Yesterday I enjoyed a really nice seafood buffet at Elements restaurant inside Sheraton Pattaya Resort. I must say the food was really fresh and very well prepared. You select the seafood you want to have and just a short while after you get it served at your table. If you are here or close by you cannot miss this. Take... More 

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Niklas P, First and foremost, welcome to Trip Advisor and thank you for choosing to share your experience on Elements as your first review. I'm pleased to learn that you had an enjoyable dinner with us. With the warm temperature in this beautiful tropical country, we put strong focus on food hygiene and to ensure that our guests enjoy... More 

Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a true gem. It feels like a tropical oasis of peace and quiet although only a 10 min taxi ride away from the centre of Pattaya. Although almost at full occupancy it never felt busy during the day by the pool or by the sea (yes, it is a man made beach with relatively difficult access to... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear CBonTour, Thank you for staying at the Sheraton Pattaya Resort and for sharing your experience on Trip Advisor. It was great to have you as our guest and I'm pleased that you enjoyed your tour to the Bamboo island. Your comments about being one of the best hotels really means a lot to us especially as we see from... More 

Kolkata (Calcutta), India
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton @ Pattaya has many things going for it: 1) Quiet location away from the sleaze & sounds of Pattaya. 2) Resort like ambience instead of a highrise business hotel like feel e.g. Hilton etc. 3) Lovely pool & Jacuzzi. 4) Nice small touches - Complimentary 5 min massage & smoohie shots on poolside, chef making Indian preparation for... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Gamlu, Thank you for sharing your experience during your recent stay at Sheraton Pattaya Resort through Trip Advisor. I'm happy that you enjoyed your stay with us overall and your compliments about the ambiance, location, and services are greatly appreciated. I noted your comments about the beach condition of Pattaya and regret that it brought disappointment to you. For... More 

Lancashire, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Really enjoyed our stay here. The food and service was lovely. The spa was really nice. They had an offer on massages which was really good. Good value for money. The hotels rooms are big. The only problem is that with it being on a hill side, there are a lot of steps to get to the pools and it... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear EggyBeggy, Thank you for sharing a review on Trip Advisor about Sheraton Pattaya Resort. I'm happy to read and learn that you enjoyed our rooms, spa, and the cuisine. You are correct about the resort being built on a hillside and depending on where your rooms is, there can be some steps. I always try to be transparent to... More 

Zurich, Switzerland
Contributor
19 reviews 19 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I never disappointed on this STARWOOD hotel elsewhere over the world coz they're keeping the high qualities, service, bed , facilities, room, foods etc. would insisted people to stay with SHERATON PATTAYA when you need a best holiday here. Thank you again for keeping my family happy.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Wanwisa B, Thank you for your support in Starwood Hotels and in particular Sheraton Pattaya Resort. I am delighted to learn from your comment card and this online review that you enjoyed your time with us. I see from your profile that you travel extensively and to be rated as a 5 star from you is a great recognition... More 

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Second time i've stayed here, the other time was 2008. Some of the staff remembered us!! Its a truly beautiful property. The rooms, pools & public areas are fantastic. The service beyond fantastic. My wife & i can't wait to visit again...

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Stephen V, Thank you for returning to Sheraton Pattaya Resort. I'm pleased to learn that you enjoyed your stay with us but even more delighted to read that our associates remembered you. Guest recognition and personalized service is one of our big focus and I'm happy that it has brought positive impact to your experience. I hope your next... More 

Manchester
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'd happily recommend this hotel to anybody that visits Pattaya. Was greeted on arrival by the cutest of smiles from receptionist Thidarat - indeed all the staff were warm and friendly. Rooms are extremely large and classy. Food extremely good. Swimming pools were great. The children all tend to go to one pool which leaves the others as tranquil places... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear ianrossmanchester, Thank you for being our guest on your recent vacation to Pattaya, Thailand. I'm pleased to read your compliments about the service and the facility at the resort. Your comments about the food will be passed on to the culinary team and I was also delighted that Khun Thidarat was able to provide a warm and comforting first... More 

Newcastle, Australia
Top Contributor
54 reviews 54 reviews
11 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed here many times and always enjoyed this resort, Nice rooms, beautiful pools, private beach and good restaurants. But I have to say it is now better then ever. My wife and I had two enjoyable weeks here in October, So relaxing and the staff excellent. They are extremely friendly and helpful and Tomo the GM a gentleman.... More 

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Burro12, Thank you for your continuous support towards Sheraton Pattaya Resort. I'm happy to read that you had another memorable experience in the resort and to learn that you felt the service has been elevated. It's always a joy for us to see a guest return to the hotel as it's a clear indication that we were able to... More 

The Hague, The Netherlands
2 reviews
5 of 5 stars Reviewed November 19, 2014 via mobile

This is the perfect resort for indulging in luxury. The resort is wonderfully located outside the city. It had A beautiful lay out, with terrific flora and fauna and three swimming pools. The rooms are beautiful and spacious, the spa offers great treatments at wonderful prices and breakfast is very good. The three restaurants offer great views over the bay... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Wishy N, Thank you for choosing Sheraton Pattaya Resort on your recent vacation to Thailand. I'm pleased to learn that you enjoyed the lush garden and the three unique pools and that we were able to meet your culinary expectations. Your comments about Spa has also been passed on to the team. Thank you again for being our valuable... More 

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Pattaya Resort 5*
Number of rooms: 156
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton
Hotel Style:
#4 Romantic Hotel in Pattaya
#6 Spa Hotel in Pattaya
#6 Business Hotel in Pattaya
#7 Family Hotel in Pattaya
#7 On the Beach Hotel in Pattaya
#8 Luxury Hotel in Pattaya

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