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Sheraton Pattaya Resort

5.0 of 5 437 Phra Tamnak Road, Pattaya 20150, Thailand
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Sheraton Pattaya Resort
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Sheraton Pattaya Resort
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670 reviews from our community

Traveler rating
    440
    162
    46
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Topolcany, Slovakia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This was beautifull place, everything was perfect, ocean view, 3 pools, nice people always here when you needed. Free shutle bus to centre of Pattaya and also free shutle back. Breakfast bufet was very rich, you found everything there, lot of choices for dinner, beach bar with lot of mixed drinks. Definitely go there.

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Emirate of Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first visit to Pattaya and although I would not visit the destination again the hotel was very good. Slightly outside of the main town it is an oasis of calm and tranquility. Great food and service at the Restaurants and swimming pools. The spa treatments were excellent with quality products. There is a regular shuttle bus that... More 

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London, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

this was our 5th visit in 7 years, although the staff change the new staff are just as good with nothing to much trouble, the extensive breakfast was Just as good, you are always made to feel special and a valued client,when in the area would only stay in this hotel as its special.

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear w66mag, Thank you for your continuous support towards Sheraton Pattaya Resort. We were delighted to have you returning on this annual trip to Thailand. I appreciate your comments on the restaurant page as well as for the hotel. The team too appreciates your compliments. Once again, thank you for bring our valuable guest and we look forward to your... More 

Sunny Queensland. AUST
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

loved this hotel on our first visit in 2013 so returned.It is even better.The staff are more outgoing and the service levels have improved.On this occasion we did leave the hotel but were glad to get back. The food at the restaurants is of good quality.We went to the Saturday seafood buffet and can definitely recommend it. Nothing better than... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear drron, Greetings from sunny warm Pattaya! It was a pleasure catching up with you and Mrs. as usual and thank you for the review on Trip Advisor as well as on other blogs. I am pleased to read your compliments but even more to learn that you felt the services have improved since your last visit. We will be... More 

Meilen, Switzerland
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed the first time in Pattaya and were quiet astonished about the night life. I stay in Bangkok many times and thought I have seen it all, but Pattaya tops Bangkok by far. It is a relief to come back to an oasis like the Sheraton resort. Nothing for elderly people as you go either up or down the... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Remo H, Greetings from Sunny Pattaya! Thank you for choosing to stay with us on your recent vacation to Pattaya. I'm pleased to read and learn that you enjoyed the resort surroundings. We are very fortunate to be located on Phra Tamnak Hill as it's close to the city but just enough distance to bring serenity. Your comments about... More 

The Hague, The Netherlands
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've booked this place last week Sat for 3 nights but eventually stayed 8 nights. Multiple pools, quiet, clean, private beach, 2 good restaurants, one overlooking the sea. Both restaurants have a nice menu with good food to offer. Pitty I had to remind staff a couple of times to take in account SPG discount at the restaurant. Apart from... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Raoel_S, Thank you for your review and for being our guest. I'm delighted that you had an enjoyable 8 night stay with us. Your compliments about the facilities and food has been well noted and we appreciate you sharing with us. I noted your comment about the food discount and have reminded the Elements Restaurant team to be more... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The overall experience was pretty alright. The resort was located at a corner of Pattaya and it would require transportation to get into the hotel. Other than that the hotel was quite well maintained, given that it is already in its 10th year of operation. I loved the environment there, very serene and relaxed. It would have been better if... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear priscillafoo, Thank you for being our guest and sharing your experience with us. I'm delighted that you had an overall enjoyable stay with us. I noted your comment about the restaurant staffing and we will ensure that we have adequate coverage. I appreciate your compliments about the room and the facility in the resort also and look forward to... More 

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my wife from New Years Day for three night's. Overall it was an excellent experience from start to finish. The arrival to the hotel is impressive, as you walk into the lobby you're greeted with a panoramic sea view which really sets the tone for the stay. The staff are very well trained, we were served... More 

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear IanADolan, Thank you for staying with us during the Christmas season. I am delighted to read your detailed review and to learn that we were able to exceed your expectation. One of the great feature of the resort is the way the buildings are spread apart and so despite our high occupancy during the festive season, I'm happy that... More 

Bangkok, Thailand
Contributor
18 reviews 18 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easily, the most hospitable hotel in Thailand. The staff is simply excellent. They are truly service minded. Truly great. One would never know this hotel is so close to Pattaya! Insulated by a hill from the city, it is in a lovely setting. However, no real beach with water access. Not a worry as the water isn't especially clean for... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear BNiebeling, Thank you for visiting us on your recent getaway from Bangkok. I'm pleased to read your compliments and appreciate you taking the time to share your experience through Trip Advisor. Your comments about the food and garden has been passed on to our team for their recognition. Once again, thank you for staying with us and we look... More 

Stockholm, Sweden
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Guys... I don't work here, nor do I have any shares in this business so my review is just a pure reflexion of my two times experience in this resort which I call : Escape to Paradise! - A stunning spot with descending gardens down to the oceans. - Large rooms and well thought of comfort furnisher. You really start... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear KorsGeorge, Thank you for your returning visit and for the detailed feedback. I am happy to learn that you had an enjoyable stay again and was able to "escape to paradise". Your comments about the facilities, service, and ambiance are all the characteristics of what I believe makes this resort unique and special. We will continue to make improvements... More 

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Pattaya Resort 5*
Number of rooms: 156
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton
Hotel Style:
#4 Spa Hotel in Pattaya
#4 Romantic Hotel in Pattaya
#5 On the Beach Hotel in Pattaya
#6 Business Hotel in Pattaya
#6 Luxury Hotel in Pattaya
#7 Family Hotel in Pattaya

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