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All 376 Pattaya hotels

Sheraton Pattaya Resort

5.0 of 5 Hotel   |   437 Phra Tamnak Road, Pattaya 20150, Thailand
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Ranked #11 of 376 Hotels in Pattaya
A recent review
5 of 5 stars reviewed 3 days ago
Burro12 Newcastle, Australia
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641 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
Top Contributor
52 reviews 52 reviews
10 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here many times and always enjoyed this resort, Nice rooms, beautiful pools, private beach and good restaurants. But I have to say it is now better then ever. My wife and I had two enjoyable weeks here in October, So relaxing and the staff excellent. They are extremely friendly and helpful and Tomo the GM a gentleman.... More

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The Hague, The Netherlands
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is the perfect resort for indulging in luxury. The resort is wonderfully located outside the city. It had A beautiful lay out, with terrific flora and fauna and three swimming pools. The rooms are beautiful and spacious, the spa offers great treatments at wonderful prices and breakfast is very good. The three restaurants offer great views over the bay... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Wishy N, Thank you for choosing Sheraton Pattaya Resort on your recent vacation to Thailand. I'm pleased to learn that you enjoyed the lush garden and the three unique pools and that we were able to meet your culinary expectations. Your comments about Spa has also been passed on to the team. Thank you again for being our valuable... More

Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This is the first time I've felt so strongly about writing a review about a hotel. Usually I don't write one because I'm not the review type of person. But the experience I received at this hotel needs to be shared. We went to Sheraton Pattaya as a retreat. From the guest relations agent at the reception right down to... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Welas W, First and foremost, please allow me to thank you for such a detailed feedback. I was truly "touched" reading your response especially to see that this was your first post as your comments really highlight to me the importance of guest interaction. Walking around the resort and meeting our guest is definitely the exciting part of my... More

Monza, Italy
Top Contributor
50 reviews 50 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is among tropical greenness sloping to the sea. Environment, rooms, pools, restaurants, breakfast and service (a part from reception) are good. The view is excellent, the sea is not the best for Thailand and the beach doesn't exist (there is a space close to the sea with chair and umbrellas to take the sun). Customers may have a... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear salgiam, Thank you for choosing to stay at Sheraton Pattaya Resort on your recent vacation. I'm happy that you enjoyed the resort and the Pavilion room. As mentioned in my recent response, if you ever have the opportunity to visit Pattaya again please visit Coral Island as they offer clear water and nice sandy beach. Once again, thank you... More

Taipei
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very beautiful , huge room, tropical garden, but too much mosqito, Room is specious and with a beautiful bath room, Huge bathtube. there have three different swimming, also a fake beach. The room service is good, but a little expensive. This hotel is a little far from city center. It`s close to the PEACH(pattaya exhibition and conference... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear taipeitongue, Thank you for staying with us at the Sheraton Pattaya Resort. I appreciate your compliments about the room and the services around the resort. I noted your comment about the mosquito and please do accept my apology for the inconvenience. With the rainy season, it is always challenging for the resort to control but I am pleased to... More

kanpur,uttar pradesh
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 2 nights. They upgraded our room to super deluxe having a private sea facing balcony. The room is very huge and very well done. Since It is a resort and is very widely spread up one have to call a Golf cart to go us from here to there. The swimming pool is too... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Pranav S, Thank you for staying with us on your recent visit to Pattaya. I'm delighted to learn that you enjoyed your stay with us. Your comments about the room is greatly appreciated and your compliments about the spa and the restaurants have been shared with the department managers. We hope Sheraton Pattaya will be included again in your... More

2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I travel throughout Thailand and the Asian and American theaters. While visiting Pattaya I decided to spend a few nights at the local SHERATON property. I am an SPG member and have stayed at several SPG hotels in just the last few days. While the Sheraton Pattaya is quaint in it appearance the details of the customer service does not... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Jeff Y, Thank you for staying with us and for sharing your opinion through Trip Advisor. I regret to see negative rating and more so to learn that we fell short to your expectation. Regarding internet, I noted your comment about another International brand and Sheraton Hua Hin and please allow me to clarify that we do offer room... More

bkk
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was my second time staying there. Hotel is very well maintained. All facilities is up to luxury world wide hotel. Nothing much to talk about because since you see Sheraton brand you can ensure about quality you ll get. But the thing that make they are different is their staffs which is made this hotel is alive! give you... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Kunnue, Thank you for sharing your experience with us again through Trip Advisor. It was great speaking to you in the lobby and I am delighted that you had another enjoyable stay with us. I also appreciate the photo that you have shared with my colleague! Once again, thank you for being our guest and a supporter to Starwood... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As you drive into the hotel car park you know you are in another world. It is truly an outstanding hotel and location. The lobby is breath taking you instantly see the beautiful sea view and you can feel the sea breeze so cool. I was again upgrade to a Villa the ladies at the reception are so very beautiful.... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Vernon S, Thank you for being our guest and for sharing your experience with us. I'm glad that your arrival experience was smooth and was able to take you right into your vacation mode. Your comments about the staff and the room is also greatly appreciated. I read your comments and would like to clarify that we actually have... More

New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2014

We did Pattaya with some trepidations. But all our apprehensions vanished when we landed at Sheraton. It must be Thai penchant for Hospitality that we found amazing grace in all the persons we encountered. The Garden facing Room was pretty. The trees with Orchids gazing from trunks were pleasing. Property is well laid and inviting for another stay. The Shuttle... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Ved Bandhu A, Thank you for staying with us on your recent vacation to Thailand. I'm happy to read and learn from your review that you had enjoyed the resort. I am also personally glad to see from your picture that our front desk associate was able to connect with you. We hope Sheraton Pattaya will be included again... More

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Pattaya Resort 5*
Number of rooms: 156
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton

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