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All 375 Pattaya hotels

Sheraton Pattaya Resort

5.0 of 5 Hotel   |   437 Phra Tamnak Road, Pattaya 20150, Thailand
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Room + Breakfast 3,999++
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Ranked #16 of 375 hotels in Pattaya
A recent review
5 of 5 stars reviewed 3 days ago
Daniel S Sentosa Island, Singapore
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610 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Sentosa Island, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for one week and it was fantastic. The wonderful lady at checkin upgraded us to a pool terrace room, which had direct access to the serenity pool. The room was very spacious and had a wonderful thai decor. The bathroom was great and huge. There are there pools to relax in surrounded by a beautiful garden. During... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything was perfect! The room, the service, the pools, the breakfast! The staff took great care of us and had a smile and was willing to assist us at all times.The room was airy, big and clean.Breakfast have a much selection and delicious.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear ltu1800, Thank you for being our guest and for your Trip Advisor review. I'm delighted to learn that our team took great care of you and that you enjoyed your room. We have recently added some ice cream to our breakfast buffet as an additional treat to enhance guest's vacation and hope that you will return to try them.... More

San Francisco, California
Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the hotel was really beautiful, the rooms are big and very private. I heard not outside noise from other guests or staff. there is a multi-level pool area and nice outdoor bar restaurant overlooking the beach. the staff was amazing. always smiling, saying hello, with the little bow thing common in Thailand. I'm not sure about the beach, I didn't... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear BobbyK312, Thank you for choosing Sheraton Pattaya Resort on your recent vacation to Thailand. Your comments about facility and staff is greatly appreciated. Pattaya Beach in general is not the most popular beach for swimming due to the current and the debris it brings to shoreline. However, many of our guests are delighted when visiting Coral Island which can... More

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went to Sheraton Pattaya for a training. I was so amazed at the hotel. The reception area was beautiful, overlooking the beach. I was lucky to get a room near the pool. The patio was connected to the pool, felt like I had private pool. The room was very spacious with King-size bed. It was very comfortable. The lighting... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Yolanda S, Thank you for staying with us and sharing your experience in details. I noted your compliments about our Deluxe Pavilion rooms and glad that you enjoyed the spacious layout and the easy access to the Splash Pool. They are indeed unique and it certainly makes our resort different. I regret to hear of the uninvited guest but... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We were greeted by the beautiful view of sea and warm smiles of their staff. Check in was fast and easy. Everyone's very accommodating. Rooms and public places were clean. Ambiance was very relaxing. I think this is just a good place to unwind, get a tan, and enjoy the view.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear elabunog, Greetings from sunny Pattaya. Thank you for sharing your comments on this online community. Your comments about the arrival experience and the cleanliness has been noted and will be shared with the appropriate departments for their recognition. I'm also hope that you were able to enjoy the warmth from both the sun and our associates. We look forward... More

Canadian Rockies, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

The Sheraton doesn't have a great location, but is beautiful. The best part of they stay would their private beach, while the worst is the location. The rooms are great, and the hotel has a number of facilities. I recommend staying at the Sheraton Pattaya.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear jen s, Thank you for being our guest on your recent visit to Thailand. I am happy to learn that you enjoyed the facilities and we will continue to make improvements to beautify our resort. I noted your preference of being in downtown and hope that you were able to take advantage of our complimentary shuttle service which can... More

Senior Contributor
33 reviews 33 reviews
32 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second visit at the Property. Sheraton was always a chosen one for me. The lobby was stunning with the panoramic view of Pattaya Beach. The Front Office Team did take care of me so well since the first step off the car. The bell team was just there to help promptly. I believed this bell team was... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Travlerwhotraveling, Thank you for choosing to return to Sheraton Pattaya Resort. I'm delighted to read about your arrival experience as well as the facilities. I agree with you completely that our view from the lobby is stunning and it's one of personal favorite spot in the hotel as well. Once again, we appreciate your support towards Sheraton Pattaya and... More

Marysville, Washington
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Originally, I was a little hesitant to book a room here, since this is a resort property, and as such is remote and has a large number of smaller buildings (I like to have rooms on high floors). However, when I saw the location in person, viewed the reception area for the first time, and then was shown to my... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Duggle1, Thank you for sharing your experience with us from your recent visit to Sheraton Pattaya Resort through Trip Advisor and our online survey. I appreciate your kind words and very much looking forward to your next return. Once again, we thank you for your support and loyalty towards Starwood Hotels and Sheraton Pattaya Resort. Warm regards, Tomo Kuriyama More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stay in this hotel with family in July. We really enjoy the facilities especially 3 outdoor swimming pools, our children love the splash pool so much! Staffs are very friendly and very helpful. Room was clean and nice view (we stayed in ocean room) and food was great! We love aroy seafood, seafood was really fresh and high quality.... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Chompunung, Thank you for being our guest at the Sheraton Pattaya Resort. I'm happy to read that you and your family enjoyed your time with us in July. We are still enjoying great weather at the moment and I'm sure the pool attendants would be delighted to taking care of you and your family again. I also appreciate your... More

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went back for a one week after being here a while back. The room assigned was next to the pool an upgrade we received if being a gold member of Starwood. We did needed to ask and inquire about it during checkin but the front desk manager made it possible to get us the upgrade. The room itself was well... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Calvin H, Thank you for choosing to return to Sheraton Pattaya Resort on your recent occasion. I'm very pleased to read and learn that you felt our service and facilities are in good shape and that the associates you encountered were all service minded. I also appreciate your personal recognition to me. Being on the floor with the associates... More

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Pattaya Resort 5*
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton

639 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Pattaya #6 Business Hotel in Pattaya #7 Family Hotel in Pattaya #8 Spa Hotel in Pattaya #9 On the Beach Hotel in Pattaya #11 Luxury Hotel in Pattaya
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Number of rooms
156

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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