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Sheraton Pattaya Resort

#4 of 388 Hotels in Pattaya
Certificate of Excellence
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437 Phra Tamnak Road, Pattaya 20150, Thailand
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Best prices for: 1 room 1 guest
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Sheraton Pattaya Resort
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Sheraton Pattaya Resort
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731 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you can afford to stay here DO IT! The pools were amazing. THere were little flowers flowing around everywhere and I felt like i must be in a movie or a dream. The room service was a 10 and the rooms so clean you could eat off the floor. Everyone was so nice here and the location was amazing.... More 

Was this review helpful? Yes 1
Chiang Mai, Thailand
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have stayed here for a number of times and we always enjoy our stay. The amenities - swimming pools, fitness rooms, spa, business centre -are all well kept and very comfortable. The location is also excellent - right by a nice beach and the view from the hotel - it's located on a hill- is fascinating.... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Abraham1_11, Thank you for being our great supporter and for sharing your compliments with us on this online community, I'm delighted to read your compliments about the facility and the location and of course the service you received from our team. Your comments will be shared with everyone and I know everyone will be delighted to taking care of... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Distance to city center The hotel is beautiful and a good deal is a good Vastkhr The need to transport passengers further increases the cost of taxis for passengers ....................................................................

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Reza A, Thank you for staying with us on your recent visit to Pattaya, Thailand. I appreciate your comments about the resort being beautiful and hope you had an enjoyable experience in the resort. In regards to transportation to the city, I hope you you able to take advantage of the complimentary shuttle service to the central mall. Once... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Sheraton Pattaya having a sales coference. Excellent hotel for both for a business coference and a holiday. Having a cottege style rooms in a nice garden. Quite location on a hill with a nice seaviews.

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Toshikazu l, Thank you for staying with us and for sharing your valuable comments. I'm glad that you were able to enjoy the resort even during your conference. I appreciate your compliments about the pavilion rooms also. We hope to welcome you back either for business or leisure on your next occasion to Pattaya. Kind regards, Tomo Kuriyama More 

1 review
5 of 5 stars Reviewed 1 week ago

We had an amazing experience at this wonderful hotel. The hotel is very clean and suitable for family with young children. The management was very good and despite we forgot our childs hat at the hotel, they even contacted us and send it to our residence. I frequently travel to Pattaya with my family and this clearly is the best... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Khun Veerachai S, Thank you for visiting us on your recent family vacation. I'm happy to learn that you all had an enjoyable experience with us. I'm also glad that we were able to deliver your belongings back to you safely. We certainly hope to be your preferred hotel in your future visits to Pattaya. Warm regards, Tomo Kuriyama More 

Montreal, Canada
Top Contributor
90 reviews 90 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The whole family (20 people) stayed here for a few days to celebrate grandma's 90th birthday and the hotel is beautiful, the staff and the service are professional and friendly and the food is excellent! It has excellent business facilities and the trees all over the property give you that feeling of living in a secluded beach community. The only... More 

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Jeff_Proulx, Thank you for choosing Sheraton Pattaya Resort on this very special occasion celebrating 90th birthday for your grandmother. It was great seeing the family enjoying the resort and hope everyone enjoyed the Pool Villa also. I apologize about the frustration of the heavy traffic in the city. This past 4 day long weekend was an unusual case also... More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a warm and welcoming hotel. When we arrived we were greeted like we were long lost friends. Staff are attentive and very friendly, nothing is too much trouble. We stayed for 15 days. Had a Deluxe Pavilion room which was of a high standard, cleaned daily. Gardens are well maintained . Restaurants very clean and menu choices to a... More 

Review collected in partnership with Virgin Holidays

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Sven C, Thank you for being our guest and for sharing your compliments with us. It was a true pleasure meeting you and your family and I surely miss the smile from your family! Your comments have been shared in our morning meeting today and everyone was very excited to hear that the different events that you participated was... More 

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On arrival excellent hotel amazing views. But this hotel is a little far out of town on the top of the mountain. To one end of pattaya. You wouldn't feel safe walking from here at night. Dark streets badly lit. The rooms we had, next to the pool had a smell to the aircon. But overall clean rooms. The aircon... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Melbaus1, Thank you for being our guest and for sharing your feedback with us through Trip Advisor. I am happy to learn that you enjoyed your time with us and that our staff was able to take care of you in a friendly manner. I noted your comments about the location and the taxi prices and hope that you... More 

Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

We had amazing two weeks at Sheraton Pattaya.The resort and the staff are fantastic and they offer the highest standart of accomodation, food and drinks.It was our second visit and I can say that the service has been greatly improved and the property has been well maintained.The breakfast is excellent with good quality of food and plenty of choice and... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear antovaneli, Thank you for being our guest again on your recent family vacation. It was great meeting you and your family and seeing everyone over the past 2 weeks. It's amazing how fast time went and the staff surely misses you and your family. I also appreciate your comments about the cleanliness of the room and the facilities. Your... More 

Melbourne, Victoria, Australia
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 12, 2015

Nice hotel but is now just ever so slightly outdated. It is now 10 years old and in places showing its age. Service by the staff is very good and they are always willing to help. A credit to the hotel. Breakfast is ample and the choices are good. I preferred the Elements restaurant over Infiniti by the “beach”. The... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Aaron C, Happy Thai New Years and thank you for being a loyal Starwood Platinum member. I'm delighted to know that you had an enjoyable stay with us and that our associates were able to provide friendly service. I also appreciate your comments towards Elements and Infiniti restaurant. I noted your comments about the property aging and I'm happy... More 

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