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All 375 Pattaya hotels

Sheraton Pattaya Resort

5.0 of 5 Hotel   |   437 Phra Tamnak Road, Pattaya 20150, Thailand
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Ranked #13 of 375 Hotels in Pattaya
A recent review
4 of 5 stars reviewed 5 days ago
mattfs218 Chonburi, Thailand
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621 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chonburi, Thailand
Top Contributor
56 reviews 56 reviews
50 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this is an excellent hotel for families that want to be away from the hustle of pattaya....it was a very peaceful retreat with giant swimming pools the only reason I did not give 5* is 1) there was no lounge or happy hour for platinum members which is standard at most Sheraton's in Thailand 2) there was a snake on... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear mattfs218, First and foremost, thank you for being a loyal Starwood Preferred Platinum member. It was great meeting you and your family in the resort and I'm delighted that you felt the resort was the best hotel on Phratumnak. I noted your comments about not having a club lounge and the beach not meeting your expectation. For your next... More

New Delhi, India
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Me and my wife stayed at the Sheraton Pattaya between September 11 and September 13, 2014 and I did not regret one single second of our stay. Firstly though the check-in was late, the front desk officer got us an early check in into our room. Beautiful room and a beautiful resort. Everyone at the resort are on their toes... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Siddharth_Jalan, Thank you for your kind compliments towards the hotel service and facilities. I'm happy to read that you enjoyed the hotel and spent more time in the resort than exploring outside. Your comments about the front desk officer being proactive is very appreciated and I will be sure to share with the team in front office. We look... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I think resort is a bit far from downtown and suitable for who has a private car. First step into the lobby, you will say WOW!!! It was amazing view and unique uniform as well (i like it). I got a Garden View room and overall in my room was nice and made me feel fresh. I love the big... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Noble_Napa, Thank you for choosing to stay at the Sheraton Pattaya Resort. I'm delighted to read that you enjoyed your room and the facilities including our restaurants and 3 pools. I'm also happy that you were able to refresh yourself and will be sure to pass on your kind compliments to the team. Once again, thank you for being... More

1 review
5 of 5 stars Reviewed 1 week ago

This the best resort i have ever been!! Luxury and comfortable bed, professional & Sincere service of staffs and environment with green of plants those make my holiday was so satisfied and my energy was full recharged by their services . Thank you Sheraton Pattaya

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Somchai L, Thank you for sharing your experience with us on Trip Advisor community. I appreciate your positive feedback and glad to know that you were able to enjoy a good rest on our signature Sheraton Sweet Sleeper bed. I own one myself and it really does help to recharge both your body and mind at the end of... More

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms are huge, nice high ceiling and great balcony. Had a Garden View Room but can also see the Bay. Had a great Lunch and Cocktails in Infinity, Ms Y who was on duty was lovely. Also had one of the best Seafood Buffet ever in Elements. They have 3 great swimming pools and the breakfast was really delicious. Very... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Chris4646913, Thank you for staying with us on your recent visit to Pattaya. I'm delighted to read your positive feedback about the food and the facilities and the highlight for me was definitely to learn that you had positive interactions with our staff and in particular with Khun Yai. She's got a great demeanor and is a really an... More

Bangkok, Thailand
Top Contributor
54 reviews 54 reviews
12 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my wife got a free honeymoon voucher for 1 night stay at Sheraton Pattaya. I have to say my expectations were surpassed. This resort is absolutely beautiful with great service, food options and relaxing pools (yes, with an S). Hotel: the resort itself is massive and very stunning. Situated on a hill, you take stairs through mazes to... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Shayan N, First and foremost, thank you for being our guest at the Sheraton Pattaya Resort. I appreciate you taking your time to sharing a detailed feedback of your recent experience. I am delighted to read and learn that you enjoyed the resort setup and the facilities. I agree that the designer did an amazing job in creating an... More

Manila, Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Headed to pattaya for an over night stay, arrived earlier than our check-in time so we stayed at the restaurant first. the staff was very accommodating I loved how it had such a beautiful view as the hotel is perched on a hill but still has access to the beach through a set of stairs. The rooms were clean and... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear nzojl, Thank you for staying at the Sheraton Pattaya Resort on your recent visit to Pattaya, Thailand. I regret that your room was not ready upon your arrival but glad that you were able to enjoy the view while waiting in the restaurant. I'm also happy to learn that you enjoyed the warm sun and was able to relax.... More

Phnom Penh, Cambodia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful view from the hotel overlooking the ocean. Their rooms are spacious, clean and nicely decorated. The option of two pools is nice, surrounded by well maintained gardens. Good breakfast selection, very friendly and helpful staff.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Anthony G, Thank you for sharing your feedback through this online community. I'm happy to read and learn that we were able to meet you expectation in both facility and services. It's been some time since your last visit with your family and I'm happy to share that we have made many improvements. I'm sure that you will further... More

Sentosa Island, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one week and it was fantastic. The wonderful lady at checkin upgraded us to a pool terrace room, which had direct access to the serenity pool. The room was very spacious and had a wonderful thai decor. The bathroom was great and huge. There are there pools to relax in surrounded by a beautiful garden. During... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Daniel S, Thank you for your repeating visits and for your loyalty towards Sheraton Pattaya Resort. It was great connecting with you in the restaurant and I was delighted and surprised at the same time that you remembered me. I am also happy that you enjoyed the decor and your stay was comfortable. We will continue to make improvements... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was perfect! The room, the service, the pools, the breakfast! The staff took great care of us and had a smile and was willing to assist us at all times.The room was airy, big and clean.Breakfast have a much selection and delicious.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear ltu1800, Thank you for being our guest and for your Trip Advisor review. I'm delighted to learn that our team took great care of you and that you enjoyed your room. We have recently added some ice cream to our breakfast buffet as an additional treat to enhance guest's vacation and hope that you will return to try them.... More

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Pattaya Resort 5*
Number of rooms: 156
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton

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