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Sheraton Pattaya Resort

#5 of 394 Hotels in Pattaya
Certificate of Excellence
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437 Phra Tamnak Road, Pattaya 20150, Thailand
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Sheraton Pattaya Resort
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91%
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KEY AMENITIES
Pool
Beach
Restaurant
Fitness Center with Gym / Workout Room
Room Service
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Sheraton Pattaya Resort
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    780 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (156)
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    1 review
    5 of 5 stars Reviewed yesterday NEW

    I never wrote any review at any hotel in my life. I registered to write review of sheraton pattaya..i stayed at pool villa on my birthday ! I enjoyed a lot not only because of room but also fabulous staff! They are exceptional and well trained. Everybody knows what they are doing and what they have to do ! For... More 

    Was this review helpful? Yes
    Rockville, Maryland
    Level Contributor
    12 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 2 days ago NEW

    The location of this hotel is a little bit secluded from restaurants, shops, bars, and walking street of Pattaya. You need to take a motorbike taxi to get to where the city action is. The rooms are very large and nice. The breakfast buffet at this hotel is delicious if you desire all you can eat Western style food. The... More 

    Was this review helpful? Yes 2
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear Dan G, Thank you for being our guest and sharing your feedback on Trip Advisor. I'm delighted to read your compliments and receive the 5 star rating. Your comments about the food and the room is appreciated and we will continue to make improvements. We look forward to your next return soon. Warm regards, Tomo Kuriyama More 

    Singapore, Singapore
    Level Contributor
    25 reviews
    25 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 4 days ago NEW

    Sheraton Pattaya was a tranquil oasis away from the madness of Pattaya. As a SPG Plat, I was upgraded to a huge pavilion room. It was perched on the bottom of the hill slope resort so my legs got a great workout every time I walked to the main building which housed the reception, restaurant, gym and spa. Buffet breakfast... More 

    Was this review helpful? Yes
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear AbsoluteZeroKelvin, Greetings from sunny Pattaya! It was great seeing you and connecting with you again at the time of your check-in. It's amazing how time flew by and it was a real pleasure to be able to welcome you as a guest again. We appreciate your continuous support in staying as a loyal SPG Platinum member and I hope... More 

    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    Very good resort. Staff are very polite friendly and helpful. Hotel itself is very well located. Overall a great experience and would suggest this place. Location is fantastic and away from the hustle bustle. Truly a great beach resort...

    Was this review helpful? Yes
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear Sham K, Thank you for sharing your experience from your recent visit with us. I'm happy to learn that you had a memorable time with us and that you were able to relax being away from the hustle and bustle of downtown. We hope to welcome you back again on your next business trip. Kind regards, Tomo Kuriyama More 

    New Delhi, India
    Level Contributor
    6 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Had a nights stay with my family and friends. Located at the top of a hill presents the most picturesque view. A perfect beach resort to eat,enjoy and relax with beautiful greenery all-round and serene atmosphere.

    Was this review helpful? Yes
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear Akhilesh D, Thank you for sharing your experience from your latest holiday through Trip Advisor. I'm happy to learn that you had an enjoyable and relaxing vacation with us. We look forward to your next visit when in need of a relaxation to enjoy the great food and pools. Warm regards, Tomo Kuriyama More 

    Thailand
    Level Contributor
    21 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 31 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    For once I have absolutely nothing to complain about. I stayed at the Sheraton for three nights, and it was one of the best hotels I've ever been to. Not the fanciest, not the most beautiful, not the most expensive either. But every detail was very well though out, and everything worked perfectly. That is so very rare. Even in... More 

    Was this review helpful? Yes 1
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear ThaiXpat, Thank you for being our guest and for sharing a detailed review with us. I am delighted to receive such a raving review of the resort especially from a experienced traveler like yourself. We try our best to listen to guest feedback and to take note of the small details and your feedback indicating that everything "worked" is... More 

    London, United Kingdom
    Level Contributor
    36 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    Sorry for the late review. I would highly recommend the Sheraton, the reception area is breath taking and our pavilion room ways huge, with the most beautiful view. The food was great and staff were friendly. We will definitely stay there again, if given the opportunity. If you would like a massage, I would recommend you use the hotel spa,... More 

    Was this review helpful? Yes
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear Cols71, Thank you for being our guest and for sharing your review with Trip Advisor. I'm delighted to read your compliments and to learn that you enjoyed the pavilion room, facilities, and of course the service. I noted that you didn't have a great spa experience in the city and wish that you had given us an opportunity to... More 

    Singapore, Singapore
    Level Contributor
    227 reviews
    76 hotel reviews
    common_n_hotel_reviews_1bd8 158 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    This Sheraton is away from all the hustle and bustle of the Pattaya city. It is located on a hilltop over looking the sea. So it is nicely secluded, quiet and has good sea-view. The villa rooms were spacious and has a good size balcony - making the villa pretty self contain. The villas and pools were built along a... More 

    Was this review helpful? Yes 1
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear Xexplorer, Thank you for being our valuable guest and for sharing your experience with Trip Advisor. I'm pleased to learn that you had an enjoyable overall stay with us. I have passed on your compliments to the team regarding breakfast and I'm sure they too will be delighted. We hope we will have the opportunity to welcoming you back... More 

    Cainta
    Level Contributor
    18 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    We spent two nights here for our honeymoon. Our room was automatically upgraded to a pavilion + we had complimentary wifi bec of my husband's SPG Platinum status. On the first night the bathtub's drain broke but they fixed it very promptly and left us a sweet note + a chocolate wrench. The food in all three restaurants was very... More 

    Was this review helpful? Yes 1
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear eltsyrk, Congratulations once again on your wedding. We are delighted that we were able to part of your honeymoon and that you had an enjoyable stay with us. I do apologize about the drain problem you encountered but glad to hear that we were able to fix it right away. Your comments about food and ambiance has been well... More 

    Toronto, Canada
    Level Contributor
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 3 weeks ago

    My family and I just came back from a 2 night stay in both villas and an additional room in the hotel. Let me just start off by listing the down sides first as there aren't many! There are only one of each villa in this resort which was initially disappointing as we wanted to book 2 of the "Baan... More 

    Was this review helpful? Yes
    Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

    Dear PickyTrav3ll3r, Thank you for sharing a detailed review on Trip Advisor to share your experience with other reviewers. We are pleased to know that you had enjoyed your stay with us. I was happy to learn that you enjoyed both of our private pool villas. I noted your comment regarding your mother tripping and we will add additional lighting... More 

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