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Sheraton Pattaya Resort

#6 of 393 Hotels in Pattaya
Certificate of Excellence
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437 Phra Tamnak Road, Pattaya 20150, Thailand
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Save at Aroy Seafood
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Sheraton Pattaya Resort
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758 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Hong Kong, China
Level Contributor
138 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything seemed enchanted from the moment I stepped out of the limousine from Bangkok to the polite greetings from Recepption and soothing lemongrass welcome drink. Then the delightful electric buggy ride to the charming poolside villa. I simply lazed at the pool and enjoyed the stunning service and sumptuous food treats at Elements. This was the weekend Holidday from Heaven.... More 

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Perry B, Thank you for being our valuable guest and for sharing your feedback with us. I'm delighted to read that your stay with us was "enchanting" from the moment of your arrival. The resort ambiance is perfect for relaxing and I'm happy that you were able to enjoy the room and the pool. Your comments towards the Elements... More 

4 of 5 stars Reviewed 1 week ago via mobile

Enjoyable and pleasant stay. We we're very happy we chose to stay at Sheraton pattaya. The staff is friendly and helpful and the overall ambience is serene. We regretted that we only spent two nights there and we definitely going back there in the future.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear MagsMagsT, Thank you for choosing Sheraton Pattaya Resort and I'm honored that you have taken the time to write your first review with us! I'm also delighted to that your only regret was the short time with us. Your comments about the ambiance is greatly appreciated and it certainly does bring a unique personality to the resort. It's definitely... More 

Chonburi Province, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

First time I had Seafood Buffet dinner at Sheraton Pattaya. It’s make me impress the fresh seafood and have quality and then diverse menu, I like dessert too much. One more thing is service is very good and be friendly so I will be back.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear yoonnaka, Thank you for sharing your comments with us through Trip Advisor. I'm happy to see that we were able to excite you in our Saturday Seafood Buffet at Elements Restaurant. It's always a good measurement for us when we have the local community returning to dine with us. Your compliments about the friendliness of the team is also... More 

New Delhi, India
2 reviews
5 of 5 stars Reviewed 1 week ago

Although I was here for just 2 days but I had an amazing time staying here. The beach was just walking distance from the hotel. My room had an amazing view of the Sea. And the food was just plain awesome. Hope to come back again and write much more in detail about this place.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Aniruddh B, Thank you for sharing your experience through Trip Advisor. I'm pleased to read your compliments and glad to know that we were able to meet your expectations. Your compliment towards food is greatly appreciated and I will congratulate the team. We look forward to your next return very soon. Warm regards, Tomo Kuriyama More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just had such an amazing stay at the Sheraton Pattaya. The property is gorgeous and the most helpful staff (from General Manager all the way down to housekeeping staff) made this a vacation to remember. I like the fact that the property is located close, but not in the crazy busy and noisy city central. An hourly free shuttle... More 

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Ken C, Thank you for staying at Sheraton Pattaya Resort on your recent visit to Thailand. It was great meeting you in person during your romantic dinner on the beach. We appreciate your kind compliments towards the respective departments and I'm sure everyone in my team is delighted to know your satisfaction. Once again, thank you for taking your... More 

Manchester, United Kingdom
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wonderful hotel with very helpful staff!!! I will never forget the very nice cake for honeymoon that we received in our room. My compliment to the chef because it was really tasty!!! They upgraded us to a really nice room with ocean view and pool view. Just perfect. I loved the breakfast with sea view but was a bit sad... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Lighttemptations, Thank you for choosing Sheraton Pattaya Resort on your recent occasion to Thailand. It's great to learn that you and your family enjoyed the food, service, and the facilities. I'm personally delighted to learn that the team had taken a proactive approach to ensure your birthday was special and recognized. We look forward to your return soon and... More 

Kolkata,
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the perfect kind of hotel when you want to go and relax with your family at a beach side ( though they do not have a beach beach there). The Italian and Thai food is excellent there. Not to miss the Dinner at infinity and Thai at Element.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear manish_mkj, Thank you for being our guest and for sharing your experience with us. I'm most delighted to read that you had an enjoyable time at the resort. Your comments about food has also been noted and will be passed on to the culinary team. We look forward to welcoming you back soon to Sheraton Pattaya Resort. Warm regards,... More 

New York City, New York
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

- I was on a business trip and my husband was joining for the later part of the week. this is the perfect location if you are not planning to leave the resort for very long. Be sure to get an ocean view room you won't be disappointed waking up to see the ocean ever day is so calming. There's... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear 1997Mickey, Thank you for being our valuable guest and for sharing a detailed review of the resort. I was pleased to learn that you enjoyed the ocean view room so much. They certainly can make a difference in how we start the day! Your comments about the food and the resort facilities including our 3 pools are also appreciated... More 

Germany
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

SPG RECOGNITION: 2/5 A Platinum status does not mean anything to them, yes they have to give you the standard benefits such as free breakfast, but exept this they were no „preferred“ treatment. EXCEEDED EXPECTATIONS: Nothing. DID NOT MEET EXPECTATIONS: Almost everything. We went there for my birthday, we woun't do it again. Much too long check in and check... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear DJacobs1, Thank you for being our loyal Starwood Platinum Member and for sharing your opinion on Trip Advisor. I had to admit that I was disappointed to read your comments as we truly appreciate our loyal Starwood customers such as yourself. At the same time, I was also puzzled by your feedback as our Assistant Manager had met with... More 

Bangkok, Thailand
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located on the beach with great views across the sea. Good atomsphere in the hotel and fantastic staff (it is Thailand after all). Would go back just to feel the welcome from the staff Infiniti Resturant has a million dollar view Hotel is located away from town and traffic can be a hassle but hotel runs shuttles into town and... More 

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Robert R, Thank you for sharing your review on the resort. I'm happy to read that you had an overall enjoyable experience. Your comments about the view and the staff has been noted and I will make sure to share with the team. As Bangkok is only 1.5 hours away from Pattaya, we hope you will consider returning to... More 

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