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All 375 Pattaya hotels

Sheraton Pattaya Resort

5.0 of 5 Hotel   |   437 Phra Tamnak Road, Pattaya 20150, Thailand
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Ranked #16 of 375 hotels in Pattaya
A recent review
5 of 5 stars reviewed yesterday
Chompunung
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601 people have reviewed this hotel

Traveler rating
    389
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    44
    16
    4
See reviews for
135
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stay in this hotel with family in July. We really enjoy the facilities especially 3 outdoor swimming pools, our children love the splash pool so much! Staffs are very friendly and very helpful. Room was clean and nice view (we stayed in ocean room) and food was great! We love aroy seafood, seafood was really fresh and high quality.... More

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Went back for a one week after being here a while back. The room assigned was next to the pool an upgrade we received if being a gold member of Starwood. We did needed to ask and inquire about it during checkin but the front desk manager made it possible to get us the upgrade. The room itself was well... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Sheraton pattaya is located away from the busy streets of pattaya. Its a a good place for relaxing . All the staff are very friendly and always ready to serve you. My family really had a great time at the resort. Thai food at the elements is truly amazing, they served authentic thai food with traditional taste. While the Infinity... More

Was this review helpful? Yes 2
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear ratthida p, Thank you for your kind comments towards not only the resort but also for our 2 restaurants. We are very fortunate to be located near the ocean as it really does enhance the dining experience and creates an oasis feeling as you mentioned. We will continue to make improvements and I hope we will have another opportunity... More

Muzaffarnagar, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited an no of Hotels worldwide but this property is like,if you are in Pattaya & have not stayed in this Hotel,you haven't enjoyed full pattaya,Location is great just on sea shore,I don't remember the name of one male fellow on Reception but if he could be in India,He could be my best friend. Front office staff is... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear parultomerrathi, Thank you for being our guest and for providing us with a feedback through this online community. It's always rewarding to learn that we were able to create memorable experience for our guests and your comment about the front desk agent is certainly the highlight for me. Once again, thank you for the support your provide and we... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We held our staff event here in 2014, and the staff couldn't have been any more helpful in the preparations. When we arrived at the hotel, everything went smoothly throughout and any tinkering was done without question and without complaint. The venue was superb, the food was sensational and the rooms were above expectation. Top level for functions and events... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear SMATSGroup, Thank you for holding your recent meeting at the Sheraton Pattaya Resort. It was also my pleasure to meet many of your participants and I am delighted that we received so many positive feedback from your group. Due to the resort size, we are unable to host large size groups but in exchange, we strive to provide small... More

Aventura, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything you can expect from a Resort Hotel, Plus. Friendly and good service. Nice and clean rooms. Good breakfast and dinner buffett. You can not ask more.Beautiful Landscaping. Nice Pool area. Night lighting.

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Mdo1942, Thank you for being our guest and for sharing your valuable feedback. I take guest feedback very seriously as it helps us to see our strengths and our opportunities and I'm delighted to learn that we met your expectation. We will continue to strive for a memorable resort experience and look forward to welcoming you back in the... More

London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an amazing hotel, fantastic views and the staff couldn't do enough to help. The pools are lovely and the pool staff are very attentive. Huge choice at the breakfast buffet. It is a bit out of town, which suited me, but they do have a shuttle bus. The only disappointment for me was the wifi is very expensive.... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear nikkismith130, Thank you for being our guest on your recent visit and it was a pleasure meeting you during your stay. I appreciate your compliments and will pass on to the appropriate departments for their recognition. I noted your comment about the internet fee and can certainly understand your point of view. Although the internet fee is currently a... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I would like to take an opportunity to thank you and your staff for a memorable stay at the Sheraton Pattaya Resort ( Bangkok). The resort is a beautiful property built amid luscious greenery and Ocean which appeals to those visitors who appreciate natural beauty and warm personal service. The staff was the real credit - very courteous , attentive... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear SANDEEP BAHADUR S, Thank you for choosing Sheraton Pattaya as your hotel during your recent vacation to Pattaya. Your kind compliments are well appreciated and I'm sure the team will be delighted to have an opportunity to welcoming you back again. I look forward to connecting with you in the resort on your next visit. Warm regards, Tomo Kuriyama More

Bethesda, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton Pattaya Resort with close relatives. When we arrived the staff was very friendly and professional with the check-in. Once we checked in they drove us in a golf cart to our rooms which were next to the pools. The kids played in the pool for a few hours before we ate lunch at the Inifinity... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Tee S, Thank you for staying with us at Sheraton Pattaya Resort and for sharing your experience on Trip Advisor. It was a true pleasure to be able to meet and greet you and I'm delighted that you enjoyed your time with us. Your comments about the Pizza is appreciated and I will pass on to the team. While... More

Bethesda
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my second time here and both times were just amazing experiences. My family and I had a great time. The staff is very friendly. The kids loved the pool. The rooms were very nice. The food was great. Couldn't have asked for a better stay. Definitely would recommend to others. We will always be returning here for our... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Mama_sks Thank you for being our valuable guest and for sharing your recent experience. As a hotelier, It's always rewarding to see our guests returning and I'm delighted that you and your family enjoyed your 2nd visit with us just as much as the 1st. I hope on your 3rd visit, I will have the opportunity to personally be... More

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Pattaya Resort 5*
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Pattaya #6 Business Hotel in Pattaya #7 Family Hotel in Pattaya #8 Spa Hotel in Pattaya #9 On the Beach Hotel in Pattaya #11 Luxury Hotel in Pattaya
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Number of rooms
156

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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