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All 370 Pattaya hotels

Sheraton Pattaya Resort

5.0 of 5 Hotel   |   437 Phra Tamnak Road, Pattaya 20150, Thailand
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Ranked #17 of 370 hotels in Pattaya
A recent review
4 of 5 stars reviewed today
Traveller190504 Alesund, Norway
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590 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Alesund, Norway
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed today NEW

A peaceful place in perfect distance from the hectic Pattaya. Walking or a cheap taxi or using the free shuttle bus. We stayed off season so there were very little people at the hotel, some days different seminars and fully booked in the weekend but in weekdays we more or less had the facilities for ourselves. Room and breakfast good... More

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Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Booked a sea view room, which was quite nice with private balcony. The room did not not have any "wow" factor. Grounds are nice, with a steep walk down to private beach and pools. Breakfast is pretty ordinary with everything crammed into much too small a space for the amount of diners. You have to wait to pass staff and... More

Was this review helpful? Yes 1
Vero Beach, Florida
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my third visit to this property. I have a great deal of experience with resorts around the world. Property is gorgeous and rooms are nicely laid out. However, I found the service to be a little less than one would expect from a five star property with rooms at $400 plus a night! The Infinit bar used to... More

Was this review helpful? Yes 3
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear terencemitchell, Thank you for your continuous support towards Sheraton Pattaya Resort. We are delighted that you have again returned to the property but I am concerned to read your comments. In regards to this weekend, it is a Thai holiday and a long weekend which resulted in hotel to be sold out. I do agree that there were many... More

New Delhi, India
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were toying between Hua Hin and Pattaya for a brief summer break, and finally decided on the latter. The age group ranged from 9 to 80, and each one of us had a wonderful time. The lobby is welcoming with a great view of the ocean, and sets you in the perfect mood for a relaxed holiday. Check in... More

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Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear AnjaliKhosla, Thank you for choosing Sheraton Pattaya as your hotel on your recent family vacation. I also read your kind comments on our restaurant page and delighted to read about Khun Kat and the service recovery which was provided. Your feedback for improvement points have been noted and I will definitely look to see what can be considered to... More

Minato-ku, Tokyo, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice and tropical atmosphere with different pool and beach areas. Location, rooms and pools are really good. We enjoyed fresh buffet so much. Very relaxing. hope to visit here soon.

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Hiroshi H san, Thank you for choosing Sheraton Pattaya Resort on your recent vacation to Thailand. I'm happy to learn that you enjoyed the location and the facilities which includes the beach and the 3 pools. I have passed on your comments about the quality of food and our Chef will be delighted to cook for you again in... More

Delhi
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 7, 2014

I stayed with my family for 4 days and it is BEYOND WORDS. I was contemplating a choice between a city resort and Sheraton but it was a GOOD CHOICE INDEED to stay here. Its an awesome sea facing resort away from the bustle of Pattaya city. An hourly hotel shuttle never keeps you away from the city. Amazing property... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Ritesh_wanderer, Thank you for being our guest on your recent visit to Pattaya. I am delighted to read such positive comments and to learn that we were able to exceed your expectations. I noted your comment about the strong sun and would like to recommend trying the serenity pool for your future visits as it is surrounded by lush... More

Providence, Rhode Island
Top Contributor
340 reviews 340 reviews
79 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed June 2, 2014

I stayed here for only one night. The property is in beautiful location, far away from the energetic Pattaya Town. The grounds are very lush and there are three different swimming pools and beach access. The beach did not look inviting but the pools certainly did. The dinner at Infinite restaurant was amazing. Spectacular sunset coupled with some really good... More

Was this review helpful? Yes
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Reslimpan, Thank you for sharing your feedback on Trip Advisor. I'm delighted to read and learn that you enjoyed the lush tropical surroundings and enjoyed the three pools in the resort. Your comments about the food quality has been passed on to the culinary team as well and we look forward to your return in the near future. Kind... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 31, 2014

We recently stayed for a long weekend and it was difficult to find fault. The room was huge with a very comfortable bed, great bathroom and balcony - we were in an ocean view pavilion room. The service was excellent, staff very attentive, nothing was too much trouble. Tomo, the GM, seemed to have his finger on the pulse and... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Linda H, Thank you for staying with us on your recent birthday celebration. It was a real pleasure to meet everyone and I'm delighted to read your positive experience with us. Your comments for the Spa has been passed on and I'm sure they will be happy to take you away for another 3 hours treatment on your next... More

Arbroath
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014 via mobile

Me and a friend have just returned home for an 11 night stay. Could not fault anything with this hotel, beautiful rooms, very clean and good sized balcony. The pool area was great, regular water was brought to your sun lounger and staff were very helpful. We ate at both restaurants which we couldn't fault, was a bit more expensive... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear Ms. Katrina Osborne, Greetings from sunny Pattaya! Thank you for staying with us on your recent vacation. It was great meeting both of you in the resort and I'm relieved that your friend had a speedy recovery. I'm also pleased to read that you both had an enjoyable stay with us and very much look forward to welcoming you... More

Hong Kong
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 29, 2014

The Sheraton Pattaya is supposed to be a 5 star resort - well, it is and it isn't. If you compare it to the 5 star Sheraton Grande in Bangkok (or any of the other 5 star Starwood properties in Thailand) it doesn't quite match up. The reason is mainly due to the staff. I had considerable problems communicating in... More

Was this review helpful? Yes 1
Tomo K, General Manager at Sheraton Pattaya Resort, responded to this review

Dear berniedsc1, Thank you for staying with us on your recent visit and sharing your feedback. I appreciate both positive and negative comments as it helps in identifying areas of opportunity to make improvements. Having worked at Sheraton Grande in charge of the operations, I certainly appreciate the high standards and the working culture they have and will definitely continue... More

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Additional Information about Sheraton Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Pattaya Resort 5*
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Pattaya #6 Business Hotel in Pattaya #7 Family Hotel in Pattaya #8 Spa Hotel in Pattaya #9 On the Beach Hotel in Pattaya #12 Luxury Hotel in Pattaya
Hotel Class
Number of rooms
156

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