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Centara Grand Phratamnak Pattaya

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Phratamnak Soi 5 | Nongprue, Banglamung, Pattaya 20150, Thailand
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Centara Grand Phratamnak Pattaya
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Centara Grand Phratamnak Pattaya
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194 reviews from our community

Traveler rating
    140
    31
    17
    4
    2
See reviews for
33
78
14
8
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
  • French first
  • German first
  • Hebrew first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
  • All months
    (194)
  • Mar-May only
    (44)
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    (13)
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    (53)
  • Dec-Feb only
    (84)
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Bangkok, Thailand
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back from a 3 days weekend at this hotel. We had an amazing stay. The service level was really amazing and better than most of the 5 stars hotels I've been in Asia! The staff was always so friendly and ready to assist us in all kind of way. The team at the lobby as so welcoming and... More 

Was this review helpful? Yes 3
Brussels, Belgium
Top Contributor
71 reviews 71 reviews
30 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

compare to the others Centara, it is a small hotel with 8 floors. nice donations in the Lobby & BF room with 2 aquariums with sharks. nice design too with real jelly fishes in the restaurant on 9 th floor. the room is totally controlled by a tablet but if u stay longer in the bathroom u have to take... More 

Was this review helpful? Yes
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear chris v, Sawasdee krub from Pattaya, and thank you so much for taking the time to post your detailed review. We are of course delighted that you enjoyed the room 806 and the stay with us, and I shall of course pass on your very kind comments to our staffs. We are fortunate to have a great team of... More 

Da Nang, Vietnam
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay, the rooms were modern, clean and spacious. Even the shower temperature was set at right temperature of comfort. The bed was immaculate and the pillows very comfortable, wifi was working well as did the channels on the big screen. The staff was very friendly and helpful, nice breakfast and very convenient location of the main... More 

Was this review helpful? Yes 3
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear Topend11, Thank you for choosing to stay with us at Centara Grand Phratamnak Pattaya and for the time that you have taken to share your feedback with us. I am delighted to read about the great experiences you had during your stay with us. Your compliments have been shared with the team and we all look forward to welcoming... More 

Bucharest, Romania
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I come to this hotel afte 4 days in Bangkok. The first impresion is very good, very modern design, great loby. The room we had, was 807, on the 8th floor. The wiew is good, you can see the water. The room is nice, but not very big, the bed is very good, i slept very well. The only problem... More 

Was this review helpful? Yes 2
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear Daniel M, Sawasdee krub from Pattaya, and thank you so much for taking the time to post your detailed review here on Tripadvisor! I am delighted to hear that you had a good experience with us and were pleased by the hotel's design, the view from your room and the rooftop pool. However, please accept my sincere apologies for... More 

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I was as this hotel for 36 hours on a business meeting. I was excited my company lined up a Centara hotel for the meeting because I've had good experiences with this chain before; I was quickly disappointed. I had to park on the street when arriving at 8AM for our business meeting as the ~15 spots in the basement... More 

Was this review helpful? Yes 1
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear Mr. Scott M, Thank you very much for taking the time to post your feedback. I am very happy that you enjoyed the quality of buffet breakfast and the room, but of course I am very disappointed to read of your poor experience at our resort and please do accept my apologies. I am so sorry to hear we... More 

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 12, 2015

Our stay in Centara is going great. The hotel is as a boutique feeling with great facilities near by the beach. I feel 10 years younger here, probably because I am working out a lot thanks to the beautiful gym room near the swimming pool. The swimming pool is excellent, overlooking the beach and after Ruffino restaurant for a quick... More 

Was this review helpful? Yes 3
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear Frederic M, Thank you for choosing to stay with us at Centara Grand Phratamnak Pattaya and for the time that you have taken to share your feedback with us. I am delighted to read about the great experiences you had during your stay with us. Your compliments have been shared with the team and we all look forward to... More 

uk
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 6, 2015

Having stayed here last year for a month there was a touch of trepidation for this trip because the last stay was faultless and I really hoped 12 months on the standards and service had been maintained. On arrival I was greeted warmly by the reception staff who remembered me from last year and also my name it was also... More 

Was this review helpful? Yes 2
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear mike simmons, Sawadee krub and thank you for your sharing with us again regarding your experience on Tripadvisor. We are happy to learn that you were impressed by our hospitality services and the Centara Grand’s standards. It is very nice to have you with us again and we are delighted that you enjoyed our venues, facilities and location. We... More 

Perth
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

Beautiful. Amazing everything. Forgot the name of lady who showed us through the room (sorry! I think it was Tanya?!) though she was so friendly and helpful. She gave us a map and some info on the free shuttle service the hotel provide. Door staff were fabulous, always so nice and funny. The hotel was so peaceful and was right... More 

Was this review helpful? Yes 1
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear Mishvee16, Sawasdee krub from Pattaya, and thank you so much for taking the time to post your detailed review here on Tripadvisor! We are of course delighted that you enjoyed and mentioned that our hotel is amazing on everything that including the beach club named “Breeze”, the rooftop pool, the buffet breakfast, our hotel’s décor and room amenities. I... More 

Taipei, Taiwan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2015

We arrived at about 12pm. Check-in was fast and staff named Tanya was very friendly. She walked us to the room #805 and showed us everything. The room was new and well-designed but it smelled bad. We thought it was a kind of Thai scent but turned out it was the drain. There was a problem with the air conditioning.... More 

Was this review helpful? Yes 1
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear ErnieMa, Thank you very much for taking the time to post your feedback. I am very happy that you enjoyed the design of our hotel and rooms and the service provided by Miss Tanya, but of course I am very disappointed to read of your poor experience at our resort and please do accept my apologies. I am so... More 

Hong Kong, China
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2015

Overall this hotel is great and price reasonable, it's a small hotel but with good facilities, staff are helpful and their attitude is aggressive when need help. This hotel located about 20 mins from central pattaya, they provide 4 times of free shuttle to city per day and go back too but i think the schedule is not flexible, if... More 

Was this review helpful? Yes 1
Podcharak K, Executive Assistant Manager - Rooms at Centara Grand Phratamnak Pattaya, responded to this review

Dear Kahom Y, Sawasdee krub from Pattaya, and thank you so much for taking the time to post your detailed review here on Tripadvisor! I am delighted to hear that you had a good experience with us and were pleased by the beach and the rooftop pool as well as the service provided by our staffs in the hotel. However,... More 

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