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Royal Wing Suites & Spa

Travelers' Choice award winner
Hotel website
353 Phra Tamnuk Road | (part of the Royal Cliff Hotels Group), Pattaya 20150, Thailand
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1 room 1 adult
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Royal Wing Suites & Spa
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243 Reviews from our TripAdvisor Community

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Felixstowe, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed 3 nights here on our way to koh samet and the service was fantastic. You had yr own pool attendant who kept the same beds each day. The cleanliness was second to none, the attention to detail in our suite was also very good. Fresh fruit daily, all soft and hot drinks complimentary, big jacuzzi bath. The list... More 

Helpful?
Thank Melissa P
Royal_Cliff_Hotels, General Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback on TripAdvisor that summarizes the overall experience you had at our resort. We thrive on the satisfaction of our guests and are proud to receive your kind remarks about all our offerings. It is a great pleasure to... More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best check-in's we have experienced with Panata introducing herself and advising us of the hotel amenities and local attractions. Our suite on the fourth floor was superb, waking up to the ocean view every morning was wonderful. All the staff were very friendly and helpful making you feel most welcome,Our pool bulters were amazing always on hand... More 

Helpful?
1 Thank johnlscotland1313
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you kindly for taking your valuable time to write such a fantastic review for us. I read your review with a great delight. For us, there’s nothing more rewarding than to know that our guests thoroughly enjoy their stay with us. I am very proud of my team who are always happy to go that extra... More 

wells
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's gentle pampering at its best. A serene environment that cradles your soul, soothes your body and nourishes your heart. Spa treatments wonderful Food superb. Breakfast on the terrace is a graceful way to begin the day. Splendid!

Helpful?
2 Thank coolmint
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share the experience of your recent stay with us at the Royal Wing Suites & Spa and for such a fantastic review. Guests’ total satisfaction is our objective and feedback such as yours helps us to see that we are achieving our goal. It’s great to hear you... More 

Gold Coast, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

No doubt, the rooms, view and pool are beautiful and the staff are generally efficient but I never really felt welcome. Also, once you are in it's like breaking out of prison just to get to town. It cost 900 Baht to travel 2.5 hours by taxi from Bangkok to Pattaya and 400 Baht to get from the hotel to... More 

Helpful?
4 Thank Darren K
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you for your compliments on our rooms and the efficiency of our staff. We are happy to read that you enjoyed the facilities of Royal Wing especially the new pool. We are sad to hear that you never felt welcome because we try our best to give attentive service to everyone. Nevertheless, I have already spoken... More 

scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been to the Royal Wing and Suites for more than 10 years in a row. My son and his wife have now been there the last 2 years. From arrival to departure the service and attention to detail is amazing. Any additional requests we usually would like are in place when we arrive. Wonderful! There are 11 great... More 

Helpful?
3 Thank neosarcoph
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you so very much for such a wonderfully detailed review and for taking your time to share the experience of your recent return to Royal Wing Suites & Spa. I was thrilled to read about another one of your fabulous stay with us. There’s nothing more rewarding than knowing that you are continuing to experience exceptional... More 

Munich, Germany
Level Contributor
96 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staying there many times over the last twenty years and having had magnificent parties at very reasonable cost, this hotel is close to heaven at prices affordable, where elsewhere you have to pay five times as much. Being on the other side of Pattaya and people complaining about that, misunderstand that this is not the place to look for cheap... More 

Helpful?
2 Thank curtis69
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you for being our loyal guest over many, many years and for posting such an excellent review. Feedback such as yours is a very valuable source of motivation for our team. We, continuously, strive to attain even higher standards of service and care. Our aim is to have everyone of our guests leave with lasting impressions.... More 

Broadbeach, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was beautiful unfortunately getting into Pattaya was an escape mission. We felt trapped in paradise. For the cost it would have been nice to have a club room and a shuttle into the town. The pool was the highlight for us.

Helpful?
1 Thank Nova K
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you for choosing Royal Wing Suites & Spa on your recent visit to Pattaya and for taking your time to write a review of your stay. Your compliments on our hotel and pool facilities are greatly appreciated. Yes, it is certainly a spot of paradise. I am sorry to hear that you felt a bit trapped.... More 

Toronto, Ontario, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2016

My husband and I had the pleasure of staying 6 days at the Royal Wing Suites & Spa in Pattaya between Christmas and New Year's and could not have been more pleased with our experience. Every little detail was attended to, from the check in experience to check out and everything in between. Beyond the daily fresh fruit and chocolates... More 

Helpful?
3 Thank Lorysa R
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Happy New Year from all of us at the Royal Wing Suites & Spa! We are very passionate about taking care of our guests to the next level. Thank you for taking a few moments of your time to post detailed account of your stay with us.Thank you for highlighting the service delivery and facilities. It is... More 

Falkirk, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

This hotel was outstanding couldn't fault it beautiful surroundings and suites immaculate the little extras was very special couldn't ask for more as for the staff well what can I say they were exceptional in all departments couldn't do enough for you and very friendly the manager who also was a credit patana should be very proud of her staff... More 

Helpful?
3 Thank Carrie414
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your recent experience at the Royal Wing Suites & Spa and for such a glowing review. We are thrilled to hear that you enjoyed every aspect of your stay with us. Your compliments about our suites, hotel surroundings and especially the staff are greatly appreciated. You are... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 21, 2015 via mobile

This hotel is one of the best hotel in Pattaya. All facilities are well maintained. All the staffs are well trained and willing to give you unmatchable services. All room types are suite type and facing sea view. If you want to find place in Pattaya to get away from all busy city life while being provided first class of... More 

Helpful?
4 Thank Rodlehk
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review. It is always a great pleasure to hear that our guests enjoy every aspect of their stay at Royal Wing Suites & Spa. Guests’ total satisfaction is of the utmost importance to us. Your comments have been shared with the Royal Wing Suites & Spa team with great pride.... More 

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