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Royal Wing Suites & Spa

#3 of 393 Hotels in Pattaya
Certificate of Excellence
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353 Phra Tamnuk Road | (part of the Royal Cliff Hotels Group), Pattaya 20150, Thailand
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Royal Wing Suites & Spa
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203 Reviews from our TripAdvisor Community

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    178
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (50)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (81)
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Gold Coast, Queensland, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The food here are best and the services is outstanding the local government always entertained their international guests here. They got they own beaches beautiful pool, golf, and Tennis court, I think this is the best location. Of course it very close to the CBD.

Was this review helpful? Yes 1
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you so much for the wonderful review. We are so happy to hear that you liked the food, the service and the facilities within the resort. I have passed on your positive feedback to the entire team. Our chef was delighted to learn you enjoyed dining at Caprice. We also were very pleased to read that... More 

Lincoln, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Our visit this year was our tenth stay at Royal Wing & Spa. Only this year we had 2 relatives with us. Each year We intend going to another destination, but no! The call of Royal Wing always wins. We are welcomed back each time to our "second Home" and that is how the staff make it feel. Caprice is... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you so much for your compliments. Nothing pleases us more than to hear that you had a great time with us. I have already passed on your kind words to our staff. They are truly grateful and appreciated you acknowledged their hard work. It was an absolute pleasure to have you and your friends as our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2015

Beautiful and secluded hotel with outstanding service. There are two other hotels on the property that are usually packed with tourists. Our only complaints were: (1) the bedding is very firm, like most Asian hotels, and (2) we were told at check in that we would get a 10% discount on all restaurants and spa, but at check out we... More 

Was this review helpful? Yes 1
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you very much for kind feedback. We are very pleased that you have enjoyed your stay with us. Our guests' satisfaction and comfort are our top priorities and we are delighted that all the renovations and improvements we have done to our hotel were to your liking. Thank you for bringing those two items to our... More 

Solihull, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 3, 2015

The Royal Wing is simply extraordinary. Upon arrival, you are seated in the very comfortable and grand reception area. You are then presented with very welcome cool flannels and offered cold drinks. Check-in is seamless and in no time you are escorted to you suite. In my previous review, several years ago, I made continued reference to the quality of... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, It was so great to welcome you and your family back. Thank you so much for the wonderful review. We are so happy to hear that you liked the service provided, the friendly staff and the food in all of our restaurants. I have passed on your positive feedback to the entire team. My chef was delighted... More 

Preston
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 21, 2015

Once more we were seduced by our previous experiences to return to this haven of relaxation, good food and excellent service. From entering the magnificent reception area to leaving nothing is too much for the staff whose sole purpose appears to be to ensure that all the guests enjoy themselves. In fact most guests appear to have previously stayed at... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, It was so great to welcome you back again. You are absolutely correct. We have so many guests that return to us after their first visit. Over 30% of our guests have stayed with us for more than 5 times. Thank you so much for the wonderful review. We are so happy to hear that you liked... More 

Perth
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 5, 2015

First time in Pattaya and staying at the Royal Wing Suites and Spa was the absolute highlight of our trip. The room was spacious, the staff excellent and the amenities top class. We regularly stay at SLH resorts and Royal Wing rival the services at these hotel. Highly recommended this resort. A hidden gem in Pattaya.

Was this review helpful? Yes 3
Royal_Cliff_Group, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you so much for the wonderful review. It is our aim to give you the most personalized service. We are so happy to hear that you liked the spacious suite, the excellent staff and the provided amenities. I have passed on your positive feedback to the entire team. Your kind words are making a difference to... More 

Pattaya, Thailand
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 22, 2015

Once again we stayed at the Royal Wing. Last year it was not as good, but this year such an improvement in staff attitude and general improvements. Royal Wing has improved air con, in both the rooms and public areas, not as cold and less humid, very good, still noisy in the rooms. The boys in the Grill Room and... More 

Was this review helpful? Yes 3
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you so much for your compliments. Nothing pleases us more than to hear that you had a lovely time with us. I have already passed on your kind words to our restaurant staff. They are truly grateful and appreciated you acknowledged their hard work. We also were very happy to read that you liked the restaurants,... More 

Vienna, Austria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 6, 2015

We have visited Royal Wing after many years but like always the hotel is from our point of view one of the best in the world. We had fantastic holiday and we can not say nothing negative. Cuisine was excellent, friendly and helpful staff, full service, everything clean and perfect.

Was this review helpful? Yes 3
Royal_Cliff_Group, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay with us and for sharing your lovely comments about your recent visit. It certainly feels good when our guests “brand” our superior products and services as “Best Hotel in the World” and surely there can be no better commendation for a hotel than this. We also were very happy... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 28, 2015

Of all the hotels that I have been in, this was THE BEST. Although Pattaya in itself is quite sleazy, my husband and I booked a Mercedes every evening to go downtown, then when we had enough, back to hotel and our suite, which was simply opulent. Staff wonderful, even gave me a big box of orchids on leaving.

Was this review helpful? Yes 3
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, Thank you so much for your compliments. Nothing pleases us more than to hear that you had a great time with us. I have already passed on your kind words to our staff. They are truly grateful and appreciated you acknowledged their hard work. It was an absolute pleasure to have you as our guests. We all... More 

Brno, Czech Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

We've stayed in the Royal Wing Suites for the second time, and we can say seriously: ONE OF THE BEST HOTEL IN THE WORLD! They are everytime with smile (from the stuff at reception, thru management (thank you Robert:) to friendly pool butlers. They all are very friendly and helpful. If you want to be pampered go to RC -... More 

Was this review helpful? Yes 2
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review

Dear Valued Guest, It was so lovely to welcome you to our beautiful luxury boutique hotel. Thank you so much for your wonderful review! Our team were really delighted to hear from you that we are one of the best hotel in the world. We thoroughly enjoyed taking care of you and it so pleasant having you as our guest.... More 

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Royal Wing Presidential Heritage Suite (263)
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