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Royal Cliff Beach Terrace

#27 of 387 Hotels in Pattaya
Certificate of Excellence
5.0 of 5
353 Phra Tamnuk Road | (part of the Royal Cliff Hotels Group), Pattaya 20150, Thailand
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Royal Cliff Beach Terrace
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Ranked #27 of 387 Hotels in Pattaya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Crane D na
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111 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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na
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had an fabulous stay at Royal Cliff Beach Terrace! Everything you could need all in one place, plus the views, facilities, amenities complemented the entire experience! Definitely a good place to relax and unwind, only thing I could have asked for was "MORE TIME" to spend there. Will be returning in 2016.

Was this review helpful? Yes 1
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, Thank you very much for staying with us, it is a pleasure to read your wonderful review on TripAdvisor that summarizes the overall experience you had at our hotel. What a great review to read and I would like to thank you for consider us like an “Ultimate in Luxury” and for highlighting our excellent hotel amenities... More 

Manhattan, Kansas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel room had a great view- but there is definitely room for improvement in some areas. They have worked hard to remodel the rooms, but it seems that some of the work was done poorly. Our shower door had a large gap, causing water to leak out and flood the bathroom. Also, the hot water did not work, it... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 6, 2015

I changed from a mini suite plus to a beach terracesuite.It cost an extra 590baht a night and was well worth it.The hotel & staff were fantastic.I really do not know how anyone could possibly complain.You must get a taxi to & from Pattaya at night but this should not cost more than 400baht round trip.From Pattaya to Bangkok airport... More 

Was this review helpful? Yes 5
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, Thank you very much for staying with us, it is delightful to receive your wonderful review that evaluates the different aspects of our Royal Cliff Beach Terrace and renders us with excellent rating in every department. We were very pleased to learn that you thoroughly enjoyed our magnificent rooms with soaking tubs, walk-in showers and the entire... More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 4, 2015

It was third time when we stayed at Royal Cliff. I was thinking long time shall I add this comment or not but as I did not received any answer from hotel management, I decided to add it. Sorry folks! Third time and we expected that we are as loyal customers but unfortunately not. This time we were not expected... More 

Was this review helpful? Yes 5
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, Thank you very much for taking the time to express your views during your stay with us. It is through such feedback that we can isolate each issue and areas in need of attention. We certainly do not wish to lose you as a valued customer. Although hearing negative feedback is never pleasant, your comments are important... More 

Greater Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 3, 2015

this does not feel like pattaya one bit, this hotel is calm serene and the beach terrace rooms are wonderfull amazing satay , so tasty .the room we had was a mix of modern with traditional thai design wonderfull roll top bath in a glass box bathroom with stunning views of the bay to full size loungers on a suntrap... More 

Was this review helpful? Yes 4
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, I would like to thank you for staying with us and for sharing such a great and special review. We are pleased to know you had a wonderful stay! It is very rewarding to know that we exceeded your expectations. We always want to ensure that our guests have a wonderful and relaxing time in this beautiful... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed January 19, 2015

Staying at Royal Cliff was an amazing experience! From the beautiful views overlooking the beach, to the exquisite cuisine that would satisfy the pickiest of eaters, there is something for everyone! The beautiful decor and unprecedented customer service is what truly made me feel so at home. The staff was always more than happy to help us, and time and... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, Thank you for such a wonderful, amazing review. We are happy that we were able to give you a memorable and incredible time here. It was great that you were able to start the new year with us. I have shared your review with the whole team. They were extremely delighted. Your kind words has given us... More 

Manchester, England, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2015

I have just returned from a 7 night stay at the Royal Cliff Group Hotel Pattaya, normally I would not stay in a large type group hotel as I have found in the past that the service was never as good as a smaller more boutique style hotels But I have to say that this hotel does everything right, the... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback that summarizes the overall experience you had at our resort and thank you for sharing in TripAdvisor. What a great review to read, that you loved every minute while staying with us, full of information for our TripAdvisor’s... More 

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 3, 2015

Before you read my lengthy and detailed review of RC- DO NOT believe for a second that this hotel is a 5 STAR HOTEL under any circumstance- it is at most a 4 STAR THAI Hotel Standard. Being a constant traveller and a foreigner- ROYAL CLIFF is a 2-3 STAR Hotel at best and this is me being generous!! The... More 

Was this review helpful? Yes 6
Singapore
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 27, 2014

We're a family of 3 that wanted to stay together and enjoy our holiday. For this reason we got a joint 2 bedroom suite at the RC Beach Terraces (which I thought would be perfect). It was advertised as a 2 bedroom suite, each bedroom with en-suite bathroom, a living area with seating arrangement for 4 (including a flat screen... More 

Was this review helpful? Yes 2
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, We appreciate your feedback on your stay with us as this will allow us to work on the areas which we have faltered. For future reference to other travelers when staying with us if you encounter any problems or issues do alert us straightaway as our team will be more than happy to rectify it immediately. About... More 

Kiev, Ukraine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

We stayed at Royal Cliff only 3 days due to Birthday celebration of my husband. And I have to admit this was for sure one of the best Hotels in my life and definitely the best attitude and service. Everything has begun month before when I contacted Russian guest relation manager Mikhail Sokolov and asked him to help me in... More 

Was this review helpful? Yes 1
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this review

Dear Valued Guest, On behalf of the entire team, I would like to take this opportunity for one more time, to wish your husband a belated happy birthday. Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback that summarizes the overall experience you had at our resort. We thrive on... More 

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