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Royal Cliff Beach Hotel

#31 of 393 Hotels in Pattaya
Certificate of Excellence
353 Phra Tamnuk Road | (part of the Royal Cliff Hotels Group), Pattaya 20150, Thailand
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Royal Cliff Beach Hotel
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678 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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  • Chinese (Simplified) first
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English first
  • All months
    (678)
  • Mar-May only
    (197)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (195)
All months
1 review
5 of 5 stars Reviewed 2 weeks ago

We held an annual company conference in Pattaya and stayed at Royal Cliff. The landscape is beautiful, facilities and amenities are top notch and the staff is polite, proactive and helpful. We had opted for Sea view suites and the balcony view overlooks the pool and the ocean. Blissful!!!!!!! The infinity pool is an experience in itself. Massage facility is... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us thank you for glorifying our services with your wonderful feedback of your stay on TripAdvisor that summarizes the overall experience you had at our Resort. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am sitting at royal cliff beach lobby now in the last day of our trip. I should say, I really appreciated this hotel and the room & breakfast & staff behavior was excellent. The only negative thing about this place is the distance between hear and pattaya attractions but if you're a walking person like me it's not a... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us and many thanks for your fantastic feedback about your stay experience. It is wonderful to hear that you took time to explore the resort facilities. What a great review to read, full of information for everyone and filled with personal appreciation! Your review, filled with many details for our... More 

New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best part of this Mamoth property (which includes three hotels all joined together its the Infinity pool. The food it nice, for some reason the staff is snobby, the room (on the 14th floor) where we stayed reminded me of a 90's luxury hotel room. The view from our room overlooked a vast ocean which was magnificent. Housekeeping is... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Royal Cliff Beach Hotel as your preferred choice of stay during your visit to Pattaya and taking the time to share your feedback. We want to thank you for your patronage and for bringing these concerns to our attention. We certainly do not wish to lose you as a valued customer. We take... More 

Hong Kong Region, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To be fair, the stay isn't quite up to my expectation. For starters, the room facilities are quite out-dated and not user-friendly. The shower temperature is difficult to adjust to an optimum level, it's always too hot. The shower head is old and leaky. The hair blow-dryer does nothing to dry my hair. But the furniture and bed is fair.... More 

Was this review helpful? Yes 1
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us and taking the time to post your recent experience with us on TripAdvisor. We want to thank you for bringing these concerns to our attention. We certainly do not wish to lose you as a valued customer. Firstly allow me to apologies on behalf of my team for any... More 

Aberdeen, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been a member of the Fitz & Leasure Club over many years. It is a great facility, which is available to hotel guests and to the general public through the membership scheme. The super thing about this place are the staff. They are so friendly and helpful. One particular member if staff is Khun Sakorn, who us the... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, We were very pleased to learn that you thoroughly enjoyed our FITZ Club - Racquets, Health & Fitness, renowned as the best luxury sports centre in Pattaya, as well the service provided by our staff and we were able to exceed your expectations more than you expected. We greatly appreciate your kind words towards our Team Members,... More 

Makati, Philippines
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 3 days/2 nights in this hotel. I also got idea of this hotel thru Tripadvisor and no regrets at all everything perfect. I chose the family fun package, our room was big with ocean view and we are on the last floor that's why you can see the beauty of Pattaya beach. Everything in the room was ok... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback that summarizes the overall experience you had at our resort and thank you for sharing in TripAdvisor. It is wonderful to know that you have loved every aspect of your holiday with us and especially the atmosphere all... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

we stayed 1 night in this hotel during our trip in thailand, it is nice place and good service. The room is big and clean. The staff of this hotel were very friendly and helpful, lovely. I highly recommend this for hotel

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback that summarizes the overall experience you had at our resort and thank you for sharing in TripAdvisor. Thank you so much for sharing your comments about all the entire hotel’s facilities, the size and the cleanliness of your... More 

Singapore, Singapore
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was here for a work conference. Large rooms, even larger hotel complex with lots of trekking from the conference halls to the restaurants and back to the rooms. Conference halls are large and the staff were quick to restock water bottles. Lunch at (one of?) the Thai restaurants was surprisingly good, might have been specially organised for the conference, but... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us and many thanks for taking the time to review your experiences with us and for sharing some highlights of your stay on TripAdvisor. Firstly, thank you so much for sharing your comments about the entire hotel’s facilities, the room, the beautiful sea view from your balcony and our conference... More 

Mumbai
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had opportunity to stay in this resort during our group trip in May 2015, found the rooms very spacious and comfortable, we allotted sea viewing room which made the stay even more comfortable. The sitting area which separates the sleeping area and balcony makes the room look even bigger. Had opportunity to have sumptuous breakfast on all days of our... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us, and thank you for glorifying our services with your wonderful feedback that summarizes the overall experience you had at our resort and thank you for sharing on TripAdvisor. Thank you so much for sharing your comments about all the entire hotel’s facilities, the size and the decoration of your... More 

Bangkok, Thailand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 25, 2015

I am really concern with the food quality and freshness. For breakfast, which is pretty pricey 740 baht, I expected a large selection of fresh and tasty food. Unfortunately, I ate cold cuts of fish that were not fresh. Not only tasted badly but the smell was rotten decayed meat. Besides taste and appearance of foods, the food security is... More 

Was this review helpful? Yes
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Hotel, responded to this review

Dear Valued Guest, Allow us to thank you for taking the time to write this review in which you share your experience at Royal Cliff Beach Hotel with all TripAdvisor Readers. We also appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. Total customer satisfaction is our utmost priority, we are sincerely... More 

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