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Dusit Thani Pattaya

#21 of 394 Hotels in Pattaya
Certificate of Excellence
240/2 Pattaya Beach Road, Pattaya 20150, Thailand
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Dusit Thani Pattaya
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    1,143 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (327)
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    West Midlands, United Kingdom
    Level Contributor
    11 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    This is a very luxurious hotel with beautiful pool areas and gardens that lead right onto the beach. Sadly, the beach is not really suitable for swimming as there are a lot of rocks out in the sea. If you enjoy swimming in the sea I would suggest taking the ferry boat from the harbour over to Koh Larn island.... More 

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Ann, Many thanks for taking time to post a review of your stay with us. We are glad that you think we are a luxuriuos hotel. I sincerely apologise for the condition & cleanliness of our room of which was not up to your satisfaction. I will look into this with our Executive Housekeeper for an immediate improvement Yes,... More 

    Doha, Qatar
    Level Contributor
    15 reviews
    4 of 5 stars Reviewed 2 days ago NEW

    The hotel was large and the atrium was amazing and unexpected. All of the swimming pools are great, but I spent most of my time at the swim up bar. Every day we had fresh fruit delivered to the room, and it was always well kept. The concierge was very helpful with booking activities and setting up rides for us... More 

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Chad, Thank you very much for your appreciative words and it makes all of us extremely happy and needless to say, most proud to receive compliments from satisfied guest as we strive to consistently meet or exceed their expectations. Naturally, we look forward to the pleasure of welcoming you back again in the near future. With kind regards, Neoh... More 

    1 review
    3 of 5 stars Reviewed 3 days ago NEW

    We have stayed at the Dusit Thani approx 8 times of the last 10 years. We recently stayed for 13 nights, we paid extra for a Seaview room. When we arrived we advised that we always stay here and can we get a nice room, perhaps on a higher level. " oh yes, we have given you a nice room".... More 

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Valued Guest, Thank you for posting a review after your recent stay. It goes without saying that we are very sorry you had to experience what you did and I’m very disappointed that this has left you with such a poor impression of the hotel. I take note of all the points you have highlighted for an immediate improvement.... More 

    perth, australia
    Level Contributor
    68 reviews
    41 hotel reviews
    common_n_hotel_reviews_1bd8 63 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    My partner, four friends (a family) and I stayed here for 5 nights in mid-July. We had 3 rooms: 1 x club suite and 2 x club rooms. Our club suite was large and more than adequate. The bathroom had a large oval tub and over-sized shower with rain shower shower head and hand held shower head. Bath had double... More 

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Valued Guest, Thank you so much for choosing to stay at Dusit Thani on your recent trip to Pattaya. I'm very glad that you enjoyed your stay with us and are happy with our Club and Grand rooms, Club Lounge privileges, hotel location, facilities, food, staff and services. I will be sharing your kind compliments with the Team and... More 

    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    2 of 5 stars Reviewed 4 days ago NEW

    What is wrong at this highly rated hotel with 5 stars...right now end of july Buddhist holidays 3 days stay. We ordered dinner after 7 times hearing wait a moment I explained loudly we have been waiting 40 minutes for ordering food and it came less than expected portions with an apology...then we had a couple of local friends as... More 

    Was this review helpful? Yes 1
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Bruno, First and foremost our sincere apologies for some shortcomings in our F&B outlets and for all the inconvenience and dissatisfaction caused. I take note of your comments and will immediately look into them together with our Department Heads concerned, as it serves to be part of our permanent effort to improve further. I understand that our Duty Manager,... More 

    Bangkok
    Level Contributor
    22 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    First time I stayed here with ny wife, earlier visits was for business. Booked a one bedroom suite with two terraces and a 180 degree sea view. Fantastic room and worth the price. We will return soon. If you book this hotel, you must know that it's worth the money to invest in a suite.

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Lassel, Thank you very much for choosing to stay with us. I'm extremely grateful to you for taking time to leave the kind review of your stay. We are absolutely delighted that you had a fantastic stay and are happy with our room and price. On behalf of all the team, thank you again for your review and we... More 

    Queensland, Australia
    Level Contributor
    62 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    WE booked through Agoda for just a 1 night getaway. When we arrived the hotel couldn't find our booking. We waited no more than 5 minutes while they fixed the problem, but they were so helpful they upgraded us to a Club Room for the inconvenience. The room was superb with a sweeping view of Pattaya Bay. This is a... More 

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Andrew, Thank you very much for writing a review on our page in the Tripadvisor. I would like to apologise for the initial delay in locating your booking. I am however glad to see the problem resolved and that you enjoyed the rest of your stay. Many thanks for the great comments on our room, its view and our... More 

    Mumbai
    Level Contributor
    144 reviews
    25 hotel reviews
    common_n_hotel_reviews_1bd8 70 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    I had stayed at the Dusit Thani Resort / Hotel twice. I really like the lobby, the rooms, etc. Also their gym, health club is nice and clean. There was always a staff to assist. The rooms are very clean and good too. The location is perfect as its right on the beach. Staff were very friendly too. I really... More 

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Sidbajaj, It is gratifying to read that you had such a wonderful stay with us. Thank you so much for taking the time to write this review. We are very pleased to read that everything was up to your expectations. I will surely convey your kind words of appreciation to the rest of the team who will feel motivated... More 

    Hyde, United Kingdom
    Level Contributor
    7 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 35 helpful votes
    5 of 5 stars Reviewed 1 week ago

    We have stayed at the Dusit 3 times and thoroughly enjoyed all of them. The pool areas are fabulous with great staff. The food and drinks are too expensive though. We have stayed in sea view rooms in the past which are ok but lack wardrobe and drawer space for a 2 week holiday. The gala buffet on a Saturday... More 

    Was this review helpful? Yes
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Patricia, Good to read that you had a wonderful stay with us last December and you think we are a fabulous hotel with great staff. So glad that you also like our location. Thank you so much for your review and recommendation. October is not the wettest month and in fact the whole of Thailand is very dry this... More 

    Sydney, Australia
    Level Contributor
    9 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 1 week ago

    This is a lovely hotel. Beautiful breakfast. Staff are very friendly and helpful. Rooms are clean and well serviced. We stayed in an ocean view room which was fantastic. There were a few renovations going on during our stay but didn't worry us. Top position. We will always come back.

    Was this review helpful? Yes 1
    neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

    Dear Kaza, Thank you so much for your kind review and recommendation. We are all delighted you had an enjoyable stay with us again. It is indeed a great pleasure to receive your compliments on our breakfast, staff, services, room and its view. We look forward to welcoming you back again soon. With kind regards, Neoh Kean Boon Resident Manager More 

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