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Dusit Thani Pattaya

#22 of 387 Hotels in Pattaya
Certificate of Excellence
240/2 Pattaya Beach Road, Pattaya 20150, Thailand
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Dusit Thani Pattaya
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Dusit Thani Pattaya
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1,021 reviews from our community

Traveler rating
    553
    304
    107
    42
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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    (240)
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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed sept 2014 lovely hotel great staff unfortuatly lagoon pool was shut .have booked again for June .having booked agent has informed us that lagoon pool will be shut again from May-sept no mention of this on website wish someone would have disclosed this before booking

Was this review helpful? Yes
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Michael, Many thanks for your kind review. Our yearly refurbishment and renovation is part of our effort in improving our products & facilities in phases to enhance guests’ experience such as your good self and I am very sure you will be pleased and delighted with the improvements done in previous years. Travel agents and partners have been informed... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have just spent another great week at the Dusit Thani Hotel in Pattaya. I pay a little more for a Sea View room, which I think is worth it. Room very spacious, bed comfortable and well maintained. Plenty of free drinking water (and at the poolside also). All the essentials like room safe, decent TV channels, reliable Wi-Fi, etc.... More 

Was this review helpful? Yes
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Kevin, I would like to thank you for taking the time to share your recent stay experience with us. It is a real pleasure to read such delightful comments. We sincerely appreciate your support and feedback regarding excellent facilities and services - as we are continuously looking for ways to enhance our guests’ experience. Thank you for also pointing... More 

Sao Paulo, SP
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I had a lot of recommendations from friends about this hotel so I decided to stay there during a business trip. Unfortunately, the hotel is dirty, the carpet is disgusting and when I said I wanted to check out before the time of my reservation, they said they would charge me the full price of the reservation. They only made... More 

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neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Patty, Thank you very much for your posting your comments on our page. I regret to read that your stay with us was not up to your expectation. I have taken note of the points highlighted and would like to sincerely apologise for our shortcomings. I do regret that we did not get the opportunity to make it all... More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is a good four star hotel in Pattaya Beach, Thailand. Many hotels claim to be four and five star in Pattaya Beach but there are very few. The Dusit Thani Pattaya Beach Hotel is a very nice, quit hotel that is in a good location but away from the streets and mob of people. Located at the dolphin... More 

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neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear George, Thank you very much for choosing to stay at Dusit Thani Pattaya. I'm extremely grateful to you for taking the time to leave the kind review of your stay. We are absolutely delighted that you enjoyed your stay. On behalf of all the team, thank you again for your comments and recommnedation, and we sincerely look forward to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for a week and went for a delux sea view room in the executive areas (floors 7&8) deffo worth the extra as the exec club has complimentary drinks and snacks from 5.30pm in a very nice lounge with views of Pattaya bay !! Rooms very good with good decor, showers bit disappointing as combination of low water pressure... More 

Was this review helpful? Yes
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Valued Guest, Great to hear that you had a very enjoyable stay and you are happy with our Club Room and the privileges that comes with it. We thank you for your review and recommendation. I have taken note of the point regarding room shower for an immediate appropriate corrective action. I would like you to know that we... More 

Ahmedabad
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the hotel for 2 night during my recent vacation. Excellent property on the beach road. The staff at the Receiption & House Keeping were Very polite and useful. The Staff at the Breakfast restaurant were not at all helpful. There attitude was very bad. When we asked them to refill the empty options , there was no body... More 

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neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Jitesh, Thank you very much for your comments. I'm very glad that you have overall enjoyed your stay with us. I sincerely apologise for our shortcomings during breakfast and rest assured, all feedback given will be reviewed for an immediate improvement. I look forward to welcoming you back again with a much more positive stay experience. With kind regards,... More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The Dusit hotel in Pattaya is pleasant enough and lies in a good location at the start of the beach. However it really is in need of a make over and is looking a bit dated. The best features of the hotel are the tennis courts and the salt water swimming pool. The staff like all Thai 4/5 Star hotels... More 

Was this review helpful? Yes 1
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Valued Guest, Thank you for choosing to stay at Dusit Thani Pattaya. I'm very glad that you enjoyed your stay with us and are happy with our tennis courts, swimming pools, staff and the services. I will be sharing your compliments with the Team and they will surely be delighted and motivated. We look forward to your next visit.... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We spent two lovely weeks there. Most of all, we were amazed about the Lounge bar (8th floor) services! Services were included in our room fee. There were for instance every evening for two hours for free a kind of tasting menu and alcohol drinks were included - and absolutely wonderful personnel! Food was overall excellent there, in the lounge... More 

Was this review helpful? Yes
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Minna & Jiri, Thank you very much for choosing to stay with us. I'm extremely grateful to you for taking the time to leave the kind review of your stay. We are absolutely delighted that you had a great vacation and are happy with our Club room, Club Lounge, the privileges and services. On behalf of all the team,... More 

Columbus, Ohio
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this property two times. It's a more mature clientele, so if you're looking to party, try someplace else. The staff is great and the amenities are several. It's a bit pricy for an older hotel, but worth it (probably).

Was this review helpful? Yes
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Valued Guest, Many thanks for choosing to stay with us for a second time. We are glad that you have again enjoyed your stay and think our staff were great. I will surely convey your compliments to the Team. We look forward to many more visits from you. With kind regards, Neoh Kean Boon Resident Manager More 

northern ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Dusit thani for 2 weeks in February and had a wonderful relaxing time. We stayed in a grand club room and it was definitely worth it. The room was very spacious with two double beds, the bathroom was great with a large walk in shower with all the amenities, shower gel, shampoo etc.... More 

Was this review helpful? Yes 2
neoh_boon, Resident Manager at Dusit Thani Pattaya, responded to this review

Dear Joanne & Brian, Many sincere thanks for posting your comments and recommendation on our page. It is very much appreciated ! We are so happy to know that you had a wonderful & relaxing time and enjoyed very much our Club Grand room together with the privileges. I will defintely convey your compliments to the our Club Floor team... More 

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