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Amari Garden Pattaya

#26 of 394 Hotels in Pattaya
Certificate of Excellence
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240 Pattaya-Naklua Road, Pattaya 20150, Thailand (Formerly Amari Orchid Pattaya, Garden Wing)
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25% off room rate
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1 room 1 guest
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Amari Garden Pattaya
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1,676 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (431)
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Foshan, China
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We checked in here for 2 nights after a debacle at another nearby hotel. Everything about our experience was good. The staff was friendly, fast and helpful, and our room was small but more than satisfactory. The Internet was very fast. The garden area has an amazing pool complete with a bar (IN the pool), and the grounds have green,... More 

Was this review helpful? Yes
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear 737lucasp, It is very nice to have received your review and I am pleased overall you had a good experience of staying with us. We look forward to seeing you again. Kind regards, Brendan Daly General Manager More 

Sydney Australia
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very good value with very friendly and efficient staff. Disregard any reviews complaining about reception staff. All were proficient in English and helpful as well. Deluxe Garden King room is large with very comfortable bed, more drawer storage than you need, clean bathroom with toiletries and great adjustable air conditioning. Swimming pools are fabulous with ample sun lounges and cabanas... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 1 week ago

Its disappointed because i think Amari is big hotel and could be more professional than this. My friends and I arrived around 12.30 and I booked 3 hotel rooms. After 30 mins they just gave me only one room and I asked if they have seen my request that i need those 3 rooms next to each other.But they said... More 

Was this review helpful? Yes
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear Wasaporn T, Thank you for taking the time to provide feedback on your recent stay although I am disappointed your arrival experience was not up to your expectation. Our check in time is advertised at 2.00pm although we will always provide rooms earlier if they are available at time of arrival. Our check out time is 12.00pm and during... More 

Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here with the family in July for 10 days. The hotel is a little dated but nice non the less. The rooms could do with an update but again were sufficient for our hols. The pools were lovely and the food in the restaurant's and pool side were good, The staff are very nice and accommodating and the... More 

Was this review helpful? Yes 1
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear BarryUnderwood, Thank you for your feedback regarding your recent stay. I am disappointed that our Garden Wing rooms did not live up to your expectations. Although the Garden Wing has aged, we do make sure the rooms are kept clean and the decor updated. However I am pleased you found the the pools were lovely, the staff were very... More 

Pattaya, Thailand
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Fantastic location and super views of the city. Great breakfast and plenty of it. The rooms are adequate and staff very friendly. The hotel tour operators in the foyer very helpful. Considering all this I would certainly recommend this hotel.

Was this review helpful? Yes
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear Tim Y, Thank you for posting your review. It is great to know that you found the Hotel location fantastic, breakfast great and staff very friendly. We appreciate you recommending us to TripAdvisor community and look forward to welcoming you back. Kind regards, Brendan Daly General Manager More 

Pattaya
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed before int he Garden rooms and they are still in need of refurbishment. The hotel took 1000 bhats per night off us when we arrived; good job we had a credit card on us or that was our spending money gone. We should have been told when we booked! The pool is OK; but the birds poop on the... More 

Was this review helpful? Yes
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear Sean M, Thank you for your feedback regarding your recent stay. I am disappointed to read your comments regarding the cleanliness of the bed lounges which I have passed on to the Executive Housekeeper for follow up. Also please accept my apologies for the wake up call which was not delivered as requested. I will be sure to discuss... More 

London, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reasonable hotel and great views, the quality of food & service were excellent. Staff were friendly and helpful. Loved every single second there especially the breakfast and the pool area. I don't believe that the hotel should be classified as 4 stars. 3 starts (maybe). It has no lifts (so be aware).

Was this review helpful? Yes 1
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear Euphrates, Thank you for your feedback regarding your recent stay. I was pleased to read that you enjoyed the quality of food and service and found the staff were friendly and helpful. Also great to know that you especially enjoyed the breakfast and the pool area. My apologies for the inconvenience caused by the lack of lifts in our... More 

Mumbai (Bombay), India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Amari Garden for 2 nights.... Friendly and helpful staff excellent 2 swimming pools huge lawn and easy access to beach road.... The rooms are old but clean, buffet breakfast is widely spread and overall great stay and experience. No lifts in the hotel so those with problems climbing staircase please request for rooms on ground floor.

Was this review helpful? Yes 1
Pattaya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

- Ignorance at Welcoming hotel guests. Poor reception handling. - Poor response when seeked some request. - Felt sort of discrimination, They need to treat all people same. - Few harmful insects noticed at ground floor rooms and changed the room once. And later never stay at ground floor due to this issue. - Indian food not upto expectations compared... More 

Was this review helpful? Yes 1
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear 601parthasarathyp, We appreciate you sharing your comments regarding your recent stay. I was most concerned to read about your arrival experience and feeling that the staff were not welcoming. I will be sure to share this with the Front Office Manager to ensure we are at all times focused on our guest. If you wish to provide further details... More 

Hanoi, Ha Noi, Vietnam
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel just just few steps to the beach. The garden with pools are so beautiful in blue and green. Nice breakfast. For kid, senior tourists, you should not choose old wing, the 3storeys building without elevator then you will have to walk up stairs to room. There are many massage shop around the hotel which open till midnight and... More 

Was this review helpful? Yes 1
GMAmariPattaya, General Manager at Amari Garden Pattaya, responded to this review

Dear BuiDucHanh, Very nice to have received your review regarding your recent stay with us and I am pleased you found the hotel garden with pools are beautiful and breakfast was nice. Thank you for your advice for kids or senior tourists who may not wish to walk up the stairs at the Garden Wing, however we are also happy... More 

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