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Pattaya Marriott Resort & Spa

#16 of 390 Hotels in Pattaya
Certificate of Excellence
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218 M.10 Beach Road, Pattaya 20260, Thailand
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Pattaya Marriott Resort & Spa
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687 Reviews from our TripAdvisor Community

Traveler rating
    337
    253
    71
    17
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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    (687)
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There are newer reviews for Pattaya Marriott Resort & Spa
See the most recent reviews
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

I was only in Pattaya, and the Marriott, for one night. but the accommodations were great. The staff was even better. I forgot a cellphone charger in my room, in short order after my departure, the hotel management emailed me and listed the tow items I had left behind and asked how I wanted it sent back to me. Now... More 

Was this review helpful? Yes 2
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear KenR4, Thank you very much for your excellent 5*star review, we were thrilled that you thoroughly enjoyed your hotel experience with us. We sincerely appreciated your positive comments and are happy with the fact you found our great accommodation and our professional service staff, met and exceeded, your expectations. We do try hard to create consistency in both hospitality... More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 8, 2015

My very first time of staying here in Pattaya and would truly say that never disappointed. Hotel itself is located in the city center also easily to access to neighbor shopping arcade walking through the beach. Special thanks to Khun Suthida and Khun Somsak, Front Office Team for the hospitality minded and arranged a check in process for us. They... More 

Was this review helpful? Yes 1
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear mond t, Thank you very kindly for your outstanding 5*star review. We were thrilled to learn that you enjoyed your first stay with us and were very pleased that you found our location, with easy access to the Royal Garden Plaza and all areas around our Resort, to be to your liking. Thank you too for specifically mentioning our... More 

Kaohsiung, Taiwan
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 8, 2015

Again the finest place to stay the rooms are GREAT the service is more than expected the staff is top 1% food is top 1% there is nothing negative about this hotel. The pricing is on par with the amenaties

Was this review helpful? Yes 1
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear Sam C, Thank you very kindly for your excellent 5*star review and for staying with us again. We were thrilled to read that you had another excellent experience whilst staying with us. We’re also glad your overall expectations were met, or exceeded, during your recent stay. Thank you too for indicating your opinion with regard to the quality of... More 

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

Hotels was very nice. Service still the best. This time I got the rooms look not cool. That why? But nice for relax whole day in swimming pools and gardens. This time look different from last few day at Chinese tourism came a lots. That look strange in my feeling a bit more. The hotels was very nice.:) love it.

Was this review helpful? Yes 1
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear Thanaporn001, Thank you for taking the time to share your experience in regards to your recent stay at the Pattaya Marriott Resort & Spa. We were very happy to read you had a memorable experience during your recent stay. Thank you too for mentioning our: hotel, service, swimming pool and gardens that met or exceeded your expectations. Your comment... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

Centrally located, a stones throw from the Pattaya beach. True Mariott hospitality, service with a smile and from the heart. The rooms however very old and not what you would expect from a Mariott. The SPA service was however excellent - one of the best oil massage I have ever had.

Was this review helpful? Yes
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear Amit (A.) J, Thank you very much for your great review and we are very glad to know that you had an excellent experience whilst staying with us and that you found our: location, Marriott hospitality, service and our professional spa service staff, met and exceeded, your expectations. We do try hard to create consistency in both hospitality and... More 

Gibraltar
Top Contributor
52 reviews 52 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 3, 2015

This is my 4th visit to this Hotel, having tried several other ones in Pattaya. You can not beat it for position...the most restful swimming pool area right in the centre ...cross the road and you are on the beach swimming in the sea. The restaurant is spacious, wonderful Breakfast. Big room overlooking the Garden and pool . Child friendly... More 

Was this review helpful? Yes 1
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear Mascarenhas1972, Thank you very kindly for your wonderful 5*star review. We are very glad to know that you enjoyed your recent stay with us. Thank you for mentioning that our: location, room, swimming pool, restaurant, breakfast and our professional, friendly service staff, especially Jantima and Vicky, met or exceeded your expectations. We work diligently to offer a great stay... More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 30, 2015

The Marriott Hotel Pattaya was once a four star hotel. Now it is best rated as three star. The main reason for three star rating is it caters to tour bus crowds and large groups. The grounds and area in the Hotel are very well kept and a pleasure to be in. The rooms are ok size but you can... More 

Was this review helpful? Yes
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear George A, Thank you for your informational review. We were so pleased to see the positive sides to your stay including: the grounds, the rooms, the bed, the shower and the bathroom. On the other hand, it was disappointing to read that some of your expectations fell short and for this, we offer our sincerest apologies. But we do... More 

Éire
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 26, 2015

The Pattaya Marriott Resort & Spa offers great comfort, amenities and dining options right in the heart of Pattaya Beach. The rooms are extremely quiet and relaxing, the spa and leisure centre very well appointed, and the pool area facilities unavoidably alluring. All in all, despite being somewhat dated perhaps in some areas, this hotel represents a great get-away right... More 

Was this review helpful? Yes
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear SeanMacGC, Thank you very much for your great feedback. We were all happy to hear you had an excellent experience when staying with us and that you found our: hotel, location, rooms, spa and swimming pool were to your liking. We do hope we attained our goal of meeting or exceeding your expectations. Moreover, we’d like to let you... More 

1 review
3 of 5 stars Reviewed March 24, 2015

THE GOOD: Location is great, good breakfast food with lots of variety including many fresh fruit juice options. Rooms were very sound proof, housekeeping was good and clean. Marriott is a stone's throw away from many shops and pubs in the vincinity. It is walking distance to Hilton if you want a nice rooftop dinner and drinks at Horizon. Walking... More 

Was this review helpful? Yes
Mfryar, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear Cat C, Thank you for sharing your comments on your recent stay with us. We greatly appreciate you highlighting the touch points which would have improved your stay with us and where we can improve on, these have been shared with our department heads for action. We look forward in having the opportunity to welcome you back in the... More 

Pattaya, Thailand
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2015

I find that new hotels, even the best of the best, use cheap materials made to look ultra modern with no personality. For the first time in a long time Marriott made me feel like I was actually on holiday. Sure this place is getting on in age but that's what makes it so beautiful. Lots of natural timber &... More 

Was this review helpful? Yes
Naritkorn S, Manager at Pattaya Marriott Resort & Spa, responded to this review

Dear Alex E, Thank you kindly for your excellent 5*star review. We are so very happy that you enjoyed your stay with us. The Resort team and I were delighted to have received your positive comments and compliments regarding our services and breakfast buffet. We do work hard on the buffet and offer a wide variety of choices for all... More 

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Deluxe Premier Garden King Room (50)
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