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Ganymede Resort & Suites

3.0 of 5 413/85-86, Moo 12 Thappraya Road, Jomtien Complex, Pattaya 20260, Thailand
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Ganymede Resort & Suites
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Ganymede Resort & Suites
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129 reviews from our community

Traveler rating
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    6
    10
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8
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beijing Region, China
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good place to stay in Jomtien on the Jomtien complex easy access to the beach and other places. The rooms are clean, good linen, clean bathrooms. The deluxe rooms are the best with a good view and quite spacious. Worth the price paid for.

Was this review helpful? Yes 1
Ottawa, Ontario, Canada
Contributor
17 reviews 17 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this property in mid January. I was appointed room 238 which was filled with bed bugs. I woke up after one night with over 20 bed bug bites. I brought my concern to the management, both European and Thai. Nilles, the Eurppean assistant manager was insistent it was from the water, and during the conversation he was... More 

Was this review helpful? Yes 3
Apichart D, Group General Manager at Ganymede Resort & Suites, responded to this review

Dear readers, Thank you for taking the time to read this rather long reply. We are an experienced team of hoteliers with 4 hotels in operation. Our Ganymede Resort & Spa has been in business for 7 years and our housekeeping standard has been kept very high. Our mattresses are steam cleaned on a regular basis. We also have pest... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The hotel is basic and appears clean on first impression. The rooms are boring and dull but in fairness prices are good and great location. The food is acceptable and satisfactory priced. Staff are friendly enough. If it was not for the bed bugs then I would of rated this hotel higher and probably 7 out of 10 when taking... More 

Was this review helpful? Yes 2
Apichart D, Group General Manager at Ganymede Resort & Suites, responded to this review

Dear readers, Our hotel manager and the executive housekeeper responded to this guest complain and the guest was upgraded to our Deluxe plus room. We immediately inspected the room in question but found no evidence of the infestation. We regularly steam clean our mattresses and our pillows are washed with industrial washing & drying machines. Pattaya and all places in... More 

Koh Samui, Thailand
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2015

Hotel was fine, room spacious clean and modern. Aircon a little weak for roomsize or needed filter cleaning? Nice pool view, hot shower and big bed. Lovely pool and courtyard setting , although a little chilly which was unexpected. Drinks around pool pricey, and served in glass which proved a problem when someone dropped their glass which shattered into shards... More 

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Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2015

Stayed at this hotel for 3 nights over the Christmas period. Check-in was good and rooms were of a good standard. Swimming pool was excellent, but a little bit colder than expected. Parking is on- street, which can be a problem. Staff were friendly and helpful. It needs to be mentioned that this is a gay friendly hotel on what... More 

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London, United Kingdom
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 19, 2015

As far as a hotel room goes, it was a nice size, the bathroom was constantly stocked, bedsheets always clean. Lack of mirror in the room itself was a bit of a pain though. Pool was great. Location was good, in the middle of everything, one way you can go towards Jomtien Beach, the other direction Pattaya Beach. Nights are... More 

Was this review helpful? Yes 1
Guangzhou, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 8, 2015

Never will come back to this hotel. We've booked this hotel from booking.com and when we arrived there, manager told us that they don't have available rooms and we should go to another hotel which they have already prepared for us. This fu..ing hotel was located 3 km from the main street and was horribly dirty place, room was also... More 

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Apichart D, Group General Manager at Ganymede Resort & Suites, responded to this review

Dear swifty1987, I am very sorry to hear that you had a bad experience checking in to one of the Zing Hotels. But just to clarify. All our guest rooms at Zing's Ganymede are NON SMOKING rooms. Guests are required to smoke outside on their private balconies. There are 4 hotels managed by Zing. All our hotels are located on... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 7, 2015

We booked this hotel online based on the description and location. We wanted accommodation within easy walking distance of restaurants and the beach- which this one had according to the information we read. Plus - this hotel was offering a reduced special rate- and as we needed 2 rooms - it seemed like a good place to stay. We arrived... More 

Was this review helpful? Yes 4
Apichart D, Group General Manager at Ganymede Resort & Suites, responded to this review

Dear sjfano, I am sorry to hear that your booking was mishandled so badly. And our reception staff failed to notify the assistant manager of your arrival so he can offer a better solution. All our 4 Zing hotels are featured with most online travel agents with guarantee rate parity anywhere on the internet. Your online travel agent did not... More 

Heeze, The Netherlands
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 2, 2015

While checking in we noticed that one of the rooms was a suite. We notified the staff who was on duty at that time and he told we had a upgrade since they were overbooked and we paid the normal rate instead of the suite rate. The next day while checking out when a new staff was on duty we... More 

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed December 9, 2014

I suppose to have my room at Hotel Zing but the booking at Booking.com screw up. There is no room available and I have checked with the hotel in advance. They got me upgrade to Ganymede Resort.I have my stay from 5 -8 Dec 2014. Good customer service - thanks Soda for sharing with me the culture and life in... More 

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Additional Information about Ganymede Resort & Suites

Address: 413/85-86, Moo 12 Thappraya Road, Jomtien Complex, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ganymede Resort & Suites 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Despegar.com, Agoda, Hotels.com, Odigeo and Tingo so you can book your Ganymede Resort & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Best Value Hotel in Pattaya
#31 On the Beach Hotel in Pattaya
#34 Spa Hotel in Pattaya

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