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Centara Pattaya Hotel

#31 of 388 Hotels in Pattaya
Certificate of Excellence
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78/140 Moo 9, Tambol Nongprue | Ampur Banglamung, Pattaya 20150, Thailand
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Centara Pattaya Hotel
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Centara Pattaya Hotel
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344 reviews from our community

Traveler rating
    169
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    39
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (344)
  • Mar-May only
    (86)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (81)
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Hinckley, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

having just returned from 10 day staying this hotel I cannot fault the staff the maid service or the food all were excellent. my only criticism would be mind your ankles on the corner of the beds I was forever catching mine.I liked it so much here I have booked another two weeks later in the year

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Nottinghamshire England
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights at the beginning of March and had booked a 1 bedroom suite. On arrival the room was not ready and had to wait in the foyer for 30 minutes or so. Was surprised and disappointed that no refreshment or towel offered as similar hotels do. Once room ready escorted to room and found it as shown... More 

Was this review helpful? Yes 2
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for this review and good feed back. If we can arrange all rooms to be available for check in we always do, but as i believe most hotels all around the world, the normal check in time is 14.00. We can offer, for a surcharge, early check in, please contact our reservation ones your next... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was impressed with every aspect of the hotel The bell boys were polite courteous and most helpful. Reception was the same and on one occasion spent considerable effort to print a ticket off my phone. Well done to the very persistent young lady for working out my phone. The room cleaners were considerate patient and thorough. A big thank... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write this review to us and give us the nice feed back on our staff services and standards. This feed back certainly makes everyone working harder to constantly improve our selves. Thank you again and we hope to have the chance to welcome you back in future, and I... More 

Birmingham, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just arrived back from 10 nights at the Centara. Lovely clean hotel where ALL the staff were friendly and helpful. my husband has mobility problems and staff went out of their way to assist wherever they could and advise on trips etc so that he could still get the most out of his holiday. Our teenage son and daughter also... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued, Thank you very much for making this excellent review with all great feed back and comments. We are very pleased to see that you enjoyed our staffs service and also the hotel hotel product. All our staff send their regards and hope to see you and your children back here soon again, and I remain, Sincerely Yours, Jonas... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It, in simple words, was the worst hotel I have experienced in all my life. Due to terrible room service and lack of efficient maintenance, many appliances like the mini fridge and tv remote had malfunctioned. There were protruding nails and screws in the bedroom door which injured my son. A major incident included myself being injured severely with bleeding... More 

Was this review helpful? Yes 2
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, Thank you making this review and giving your comments. As we are well aware of this incident and do not agree with your statement we have informed TripAdvisor we do not agree on some of your points. On your second day your shower glass door was pushed with force so it broke. Our staff was at your room... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at Centara Pattaya Hotel for 10 nights. The facilities were excellent ranging from clean modern rooms, good gym, pool and dining room. The staff were very accommodating and helpful. They even helped me and my friend relocate to another quieter room. Buffet breakfast is good with all the usual trimmings and you can get an omelette cooked to... More 

Was this review helpful? Yes
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write this review and with all kind and good feed back. I am very happy and pleased to see that you enjoyed our product, standard and services from our hard working staff. We will put your highly appreciated comments about our staff on the staff board. Thank you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was perfect and high class. Loved every minute. The staff were perfect especially the tour guide / activities desk who ensured we get the best deal and also went out of their way to show us more than what we paid for. Thank you.

Was this review helpful? Yes
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for the great comments. I am very pleased you enjoyed your stay and our services. I will inform the tour desk as well that you were very satisfied with them, and I remain, Sincerely Yours Jonas Sjostedt More 

Asker, Norway
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited this hotel for 4 nights in the end of march with my girlfriend. We enjoyed our time at the hotel very much and the pool is so refreshing!😉👍very helpfull and friendly staff that helped us with everything😊 the only downsides is that the wifi, is not always working, and the lights in our room turned on and off!I... More 

Was this review helpful? Yes 3
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time write this review and the great feed back. I am very happy and pleased to see that you enjoyed our product and services. The new WIFI system are on process to be installed and should be in operation within 3 weeks. They current system is working but cuts off from time... More 

coventry
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fourth time at this hotel. went with two friends, their first time but they thoroughly enjoyed their stay... liked the rooms which were spacious and clean with a great shower and balcony, also the gym sauna and pool which are all close together which we made full use off. great position in resort. great front desk esp Maria. who managed... More 

Was this review helpful? Yes 4
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for this review and great comments. We will share it will everyone concerned and specially to our excellent Guest Service Agent, Khun Maria, thank you again! Best regards Jonas Sjostedt More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean and location of the hotel are convinient to beach,night life spot and shopping. The breakfast have no much of choice. front deck staff and restaurant staff service are superb and friendly.

Was this review helpful? Yes 4
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write this review with the positive comments. We will look into the breakfast selection again, but have over 45 items to cover all nationalities. I am very pleased to see you liked the hotel product and service from our staff, and I remain, Sincerely Yours Jonas Sjostedt More 

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Centara Family Studio (61)
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Centara One Bedroom Suite (74)
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Centara Two Bedroom Suite (80)
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Deluxe King Room (60)
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