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Centara Pattaya Hotel

#33 of 388 Hotels in Pattaya
Certificate of Excellence
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78/140 Moo 9, Tambol Nongprue | Ampur Banglamung, Pattaya 20150, Thailand
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Centara Pattaya Hotel
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Centara Pattaya Hotel
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362 reviews from our community

Traveler rating
    175
    121
    41
    16
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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  • Chinese (Simplified) first
  • English first
  • German first
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English first
  • All months
    (362)
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    (104)
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    (99)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (81)
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Glasgow, Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel very clean, beds and towels changed daily. Breakfast good, plenty choices. Restaurant ok but slow to serve. Staff friendly and attentive. No topless sunbathing although does not say on pool rules. Mini bar in room costs except for glass bottles of water, 2 per day. Pool small and limited sun beds Area very sleazy, not really a family area,... More 

Was this review helpful? Yes
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write this review with all good comments. I am very happy to see that you enjoyed our standard, service and cleanliness and i will share this with all concerned departments. Our location is central of Pattaya so you have all attractions by walking distance. Pattaya as destination have something... More 

Gurgaon, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I am not sure if this Hotel is from the Centara group !!! Rooms are small with no Privacy maintained, the entire Hotel has Interconnected rooms, this means you have to be very sure of your Family voice and disturbance from other room during your Vacation !!! The Staff is Rude, they don't understand English at all !! Pool area... More 

Was this review helpful? Yes
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Abhishek D, Thank you for taking the time to make this review and give your comments so we have a chance to take action on the needed areas of service and standard. We have 4 different room types, and one of them with a connection door. Not all rooms have this, I am sure. I would be more than... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Spent 8 days here it's a good hotel very clean and the staff are very helpful BUT for the size of the hotel the pool and sun bathing area only has around 18 sun beds and is cramped very small for size of hotel. And breakfast is basic seems to be trainees operating in this area and tables are slow... More 

Was this review helpful? Yes
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write this review with all comments. We have 30 sun beds but have not had all in operation. We will arrange this now. Yes we would not mind to have a bigger pool, preferable with a water slide, but as most hotel in central locations we dont have the space... More 

hull, uk
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelled here on a week holiday with my 2 boys and have to say this is one of the best rooms we have ever stayed in! We upgraded to the penthouse suite on the top floor and all I can say is WOW! This totally made our holiday aswell as the exceptional service, brilliant pool areas and gorgeous restaurants and... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking time to write this review with all great comments! I am very pleased to see that you enjoyed our hotel product, services and bar/restaurant. Yes our One Bed Room Suite, up to 60m2, are a great value for money. Thank you again and I hope to see you back here with... More 

Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We the gang of 8 friends stayed in this hotel for 4 days. The hotel is just superb. Very good location and service. staff is quite good and attentive to your need. Highly recommended for stay in Pattaya. Only disadvantage is that it is little far from Pattaya night life which is fine if you are also looking for quite... More 

Was this review helpful? Yes 2
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, Thank you for your comments and review. We are happy to see that you and your friends enjoyed your stay with us. We are located in the central Pattaya and have all restaurants, bars, entertainment just around us. Walking street is around 10 min away with local taxi (Tuk tuk). Thank you again! Best regards Jonas Sjostedt More 

Hartlepool, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel after the travel guy said it was close to walking street. Not really it was about a 30 minute walk but was close to beach road(about 5 mins down soi 6). No smoking in the room but could smoke on the balcony and an ashtray can be requested from room service(prompt service). Room was large with... More 

Was this review helpful? Yes 3
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for this review and comment. I am very pleased to see that you were very satisfied with our product, services and breakfast. Walking street is a 10 tuk tuk drive from the hotel, but just around it you have plenty options with shopping, restaurants, bar and entertainment. Thank you again and we hope to see... More 

uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great Hotel, close to the beach and all the action. A thirty minute walk to walking street, or you can jump on a taxi bike for a pound, and just a two minute walk from the infamous soi 6!! The hotel is very clean and house keeping is of a high standard. Free bottled water and tea... More 

Was this review helpful? Yes 4
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write this review with all great comments. Yes, our new shuttle offers all guest a free of charge trip to Soi Bukaow - Beach Road - Central Festiavale - Tops Supermarket - Big C. It goes every 30 Minutes. I have noted your comment about the mucis at the pool... More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

At first there was disappointment as the A/C was not working in the hotel. However I was promptly located for one night at a sister hotel. The next day.....even better; back at Centara-Entertained to a free upgrade to a deluxe suite for remainder of stay. Excellent service and very friendly staff. From the room maids to reception staff and bell... More 

Was this review helpful? Yes 4
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write this review with all good comments. We are sorry for the broken A/C. We have addressed the comment about the temporary night staff. I agree with you that Maria is a great role model for all of us when it is about service. Thank you again and we... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here between 13th and 23rd of April. Upon arrival was informed that due air con issues we were going to be moved, just for the one night, to their sister hotel Centara Nova Hotel and Spa. These things happen so I agreed. Upon checking out the following day I came across a member of staff called ''Shirley'' who... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give us this review and all the comments. We will talk with all concerned person about your comment in order to improve ourselves. Thank you again for sharing and see you in October! Best regards, Jonas Sjostedt More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Pool bar xellent ...room ,bathroom ,n balcony very good ...staff superb....in affordable price ..😀😀😀😀😀😀😀😉😉😉😊😍😍😍😍😜😜😝😝😝😆😆😆😆😝😝😝😝☺️☺️☺️😛😛😛😛😄😄😃😃😃😝😝😘😘😘😘😘😘😘😘😘😘😘😝😝😝😝😍😍😍😍

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for giving us this good review and comments. We hope to have you back to here with us soon again. Best regards, Jonas Sjostedt More 

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Hotel & grounds (30)
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Room/suite (56)
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Amenities (40)
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Centara Family Studio (61)
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Centara One Bedroom Suite (74)
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Centara Two Bedroom Suite (80)
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Deluxe King Room (60)
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Pool (18)
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Restaurants and Bars (34)
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The Hotel (67)

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