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Centara Pattaya Hotel

#39 of 393 Hotels in Pattaya
Certificate of Excellence
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78/140 Moo 9, Tambol Nongprue | Ampur Banglamung, Pattaya 20150, Thailand
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Centara Pattaya Hotel
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387 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (108)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (81)
All months
5 of 5 stars Reviewed 3 days ago NEW via mobile

2nd time i have stayed at this hotel,2min walk to beach rd and beside soi 6 Great pool with bar and restaurant with promotions everyday Also have a new 7/11 across the road Staff are great and late check out means you can rest or shower before a late flight Chris thompson

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Centara Pattaya Hotel!! WOW!! Definitely one of the best hotels I've ever stayed in. Centara is amazing and luxurious hotel. Their facilities are world class and more importantly their friendly staff always put a smile on your face :) Thank you for the wonderful stay and looking forward to coming back. Also, a big thank you to Rose for always... More 

Was this review helpful? Yes 2
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, thank you very much for taking the time to write this review with all comments and feed back. We are very pleased to see that you enjoyed our hotel product and services. I have informed K Rose about your nice comments. Thank you and see you soon again! Best regards, Jonas Sjostedt More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nice, clean and big rooms. Close to shopping centers, the beach, good restaurants, even tho the hotels resturant serves brilliant food. Great service, they really want to help if tou need anything. Worth every penny! I will definitly come back. Absolutly recomended!

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for this review and great positive comments and feed back! I will share with all concerned departments. I am very pleased to read that you was so satisfied with our staff service, thank you again! Best regards Jonas Sjostedt More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Not at all pleasant experience. ...no staff at d hotel.. no milk creamer or tea bags or coffee... no housekeeping. . Asked to clean room at 11 in morning n they did at 4 in d evening. .asked for plates n spoons they said no staff come n take.. lizards in d room... not recommended at all..

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you for your review. I have investigated your comments. We have staff in the hotel. We have milk creamer, tea and coffee in our amenity set. In our records you asked for re-fill and in our record you got them. The room was cleaned in the afternoon, 3.45PM due to priority of the new arrivals. Ones... More 

Mumbai
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel staff are very polite and helpful... Well would like d property and its well maintained by d staff.... 👍👍for hygienic and clean. Rooms r clean and well maintained... WIFI is working very powerful... S dis hotel is near to beach so it's easy to operate frm here.... Market and malls are easily accessible 4m dis place... Even Jain Indian... More 

Was this review helpful? Yes
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write this review and give us all good feedback. I am very happy and proud to read you comments about our staff service and our product. We did upgrade our WIFI system not so long ago and it is now working without any problems. I will inform our... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Spacious rooms with well maintained interiors. Value for money. Centrally located. With friendly staff. But very few choices of Indian food.. Choose rooms with the pool view, away from elevators. Few of the receptionists didn't understand English..

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, Thank for this good review and comments. I believe all our Front Office staff can communicate in English, some fluent and some not. I am very pleased to see you liked our room, standard and services. Thank you again and we hope to see you back here with us again soon, and I remain, Sincerely Yours, Jonas Sjostedt More 

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Amazing hotel in its class, great staff, good food . We ordered Thai food and it rocked. We took family room and it was spacious, clean and perfect. The only hitch was the room service, we ordered beer at 5 pm and got a response that they are short of staff and it will take another 20 mins to serve... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for this review and comments! We so happy to see that you and your family enjoyed your stay with us and was satisfied with our product and services. I am sorry that you had to wait for the beer you ordered and will address this with our Room service. Our Happy Hour start... More 

Thane, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a very comfortable stay at the hotel. The rooms are clean and comfortable. The house keeping staff barely know any english. But the staff at the reception was very helpfull. The hotel is around 15 min walk to the beach and 10 min by tuk tuk to walkong street.

Was this review helpful? Yes
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write this great review! We are very pleased and happy to read that you was so satisfied our product and service. All our housekeeping staff does not speak English, like in most hotels, so we always recommend our guests upon arrival and in the welcome letter to contact... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

PERFECT HOTEL! I have to say, this was one of the best hotels I have stayed in. I am not a stranger to Thailand. I have been to Pattaya many times and must say that this is one of the Nicest, Cleanest, upscale hotels with excellent in the area! The Swimming pool is stylish and the rooms would definitely be... More 

Was this review helpful? Yes 3
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, thank you very much for taking the time to write this review and with all great feed back. I am very pleased to see you enjoyed our product and service, especially our great Front Office team with K Rose, K Naem and K Kat. I will share your comments to the all, and I remain, Sincerely Yours, Jonas... More 

Dubai, United Arab Emirates
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is close to beach so you have all you want, I love to stay near by beach where we have easy access - the hotel has lot many facilities for indoor relaxation - staff is very friendly and polite and thumbs up for their services - they will take some time to understand you English but their readiness to... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Pattaya Hotel, responded to this review

Dear Guest, Thank you very much for making this review with all good comments! As you mention we are located around 9 minutes walking to the beach. We also offer a free of charge shuttle, all day long, to the beach, beach road, Central Festival shopping center and some other attractions, in case our guests prefer. We have weekly English... More 

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Dining (12)
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Pool/beach area (32)
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Hotel & grounds (30)
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Room/suite (56)
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Amenities (40)
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Centara Family Studio (61)
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Centara One Bedroom Suite (74)
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Centara Two Bedroom Suite (80)
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Deluxe King Room (60)
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Pool (18)
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Restaurants and Bars (34)
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The Hotel (67)

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Hotel & grounds (6)
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Room/suite (6)
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