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Centara Nova Hotel & Spa Pattaya

4.0 of 5 80/167 | Nongprue, Banglamung, Pattaya 20150, Thailand
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Certificate of Excellence 2014
Centara Nova Hotel & Spa Pattaya
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Centara Nova Hotel & Spa Pattaya
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139 reviews from our community

Traveler rating
    53
    57
    15
    9
    5
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17
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25
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel did not meet our expectations staff didn't seem to care to address simplest requests breakfast at Resturant was very bad quality and made us sick. No security monitoring hall ways at night. Would not recommend this place for anyone.

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Cardiff, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel rooms are pretty good rooms for the price paid ( £32/night), however having stayed in pattaya a few times I still found this hotel difficult to find in the beginning and then not easy to get back to on the way home after a night out. Even the motorbike taxis on occasions get lost. The wi-fi is pretty... More 

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Macau, China
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I book the hotel spa treatment. they sent a golf car to pick me up. the treatment quality is profession like a 5 star.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly, the hotel is ok. Difficult to justify 4 star with some lack of detail that's covered here on Tripadvisor but if paying a 3 star price then its alright. Staff are friendly. If having WIFI is a need then avoid this hotel. Seldom does it connect and when it does, its very, very slow. If management are reading this,... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Mr. & Mrs. Berryman, We would like to begin by sincerely apologizing and saying how much we are concerned to hear that you had such an unpleasant experience. Your comments are taken with a view to improving in these areas for which we thank you. Further improvement is obviously required for which we have already taken action. We have... More 

Selby
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff in this hotel are very friendly & cannot do enough for you. They smile, chat, joke with you all the time & make the hotel. the bedrooms are good, large beds, good powerful showers, balcony overlooking the pool. Very clean. The pool area is small but clean & tidy, however it is in the shade all day, so... More 

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Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Valued Guest, Thank you for taking the time to make this review and give us the nice comments. I have noted the good comments about our staff, cleanliness, food and service. We offer the free ride of Golf Cart from morning to evening for the ones who does not want to walk. Your comments about the Wifi is noted... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff were very helpful nothing was to much trouble for them and always willing to help. The hotel is very clean. It is about 5 to 8 mins walk from the lively part. But it is quite which is nice if you want to get away from the hussle of the main part. I would recommend the hotel.

Was this review helpful? Yes
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you very much for this review and comments. We are very happy to see that you enjoyed our product and service. We have noted the nice comments about our cleaning which we share with our Housekeeping team. Thank you again and we hope to see you back here soon! Best regards Jonas Sjostedt More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 20, 2014

Everything about Centara Nova spa & boutique hotel from our check in at reception to check out was quite amazing. In particular, we liked the golf wagon drop to nearby places since the hotel is located a little bit away from the beach road. Rooms were very posh looking, hygienic & clean. The balcony with the pool view was amazing.... More 

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Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Valued Guests, Thank you so much for taking the time to write this review and give us these great comments. I am very pleased to see you were so satisfied with our staffs performance and the rooms and our product. We offer both indoor and out door seating for our American breakfast buffet. The free of charge Golf Cart... More 

london
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 7, 2014

Stayed here 14 nights...at first you'd think it was off the beaten track, which it is but a short walk and your right there, in the centre, near the infamous soi 6 and a stroll from central....hotel have a golf buggy taking you to main roads. Then take baht bus to wherever you want to be... Everyone moaned about the... More 

Was this review helpful? Yes 1
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Valued Guests, Thank you very much for taking the time to write this review and give us the great feed back. We are very pleased to see that you liked our product and service. We have tried to find a menu and promotions that gives the value for money for our guests who prefers to enjoy a day around... More 

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2014

i was before in centara hotel in Bangkok, this brand is excellent, i love it . i'v been in nova spa , 7 November until 15 November. every thing is great , hospitality, cleanness, services fitness club , and pool . but some times some Indian people speak loudly and this is bad for relaxation near the pool , but... More 

Was this review helpful? Yes 2
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear m0hammed21, It was a great pleasure having you stay at Centara Nova Hotel and Spa, Pattaya. Thank you for sharing your feedback about your stay experience with us through trip advisor website. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage our staff to go the extra... More 

Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 20, 2014

It is not close to the Beach Road and is more interior at the junction of Soi 12 and Soi 9. I learnt this through Google Street view. The hotel building by itself is quite acceptable and all room balconies overlook the pool. However the route to the room from the elevators can be a bit of a 'turn off'... More 

Was this review helpful? Yes 2
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Vinod S, Thank you very much for staying with us and sharing your experience on TripAdvisor. We are glad to receive your compliments about ambiance of our hotel and variety of buffet breakfast. Once again, thank you very much for recommended our hotel and we are looking forward to welcome you back again for more pleasurable experience. Yours sincerely,... More 

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Additional Information about Centara Nova Hotel & Spa Pattaya

Address: 80/167 | Nongprue, Banglamung, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Nova Hotel & Spa Pattaya 4*
Number of rooms: 79
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Hotel Style:
#13 Romantic Hotel in Pattaya
#22 Best Value Hotel in Pattaya
#27 Spa Hotel in Pattaya
#31 Luxury Hotel in Pattaya

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