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Centara Nova Hotel & Spa Pattaya

#64 of 405 Hotels in Pattaya
Certificate of Excellence
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80/167 | Nongprue, Banglamung, Pattaya 20150, Thailand
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1 room 1 adult
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Centara Nova Hotel & Spa Pattaya
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201 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This property is obviously a well managed company like a Mariott or Hilton in the States. For the price, you can not go wrong, especially being relatively close to the heart of Pattaya. Service is on par, rooms are cleaner than any hotel I stayed at in Thailand (Bangkok, Pattaya, Phuket) and the pool is a nice edition to have.... More 

Helpful?
Thank K4047ISjosh
Dubai, United Arab Emirates
2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

U came at 4 pm and my room wasn't ready , it was OK for me to wait but the European guest who came after me he checked in before me and when I asked the receptionist ( fe ) she said that my room is better than him!!! In the last day Same receptionist refused to exchange money for... More 

Helpful?
Thank Ahme S
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We had an amazing time at Centara Nova hotel & Spa pattaya, it was unforgettable especially meeting this very helpful and lovely and at the same time friendly staff/receptionist of the hotel "Fe" Im looking forward on visiting again. The hotel pool is lovely too it was a great moment, for sure you'll be able to enjoy ur vacation in... More 

Helpful?
Thank franceasuncion1989
London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

Stayed 23-Dec-2014 for 2-nights in Deluxe room 603 Got a good discount, so made this affordable. Lift and safe-in-room, electronic keycard. Good selections of coffee/teas in room. Good shower cubicle No hot water from 20:30pm on 1 day. 3-staff attended the room to investigate, finally had a cold shower at 21:15pm. Hot water resumed at 9:00am the next day, hotel... More 

Helpful?
Thank Ranjit-Muay
Stockholm, Sweden
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 26, 2015

This review is for the spa only! I have gone here on a number of occasions for a spa treatment, now this week I went for the "special men treatment". That included a deep muscular massage and a face treatment, for a total of two hours and a price of about 2800THB. I walked in of the street and got... More 

Helpful?
Thank MikeEOD
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you for sharing your experience at our Spa Cenvaree and we appreciate your feedback. We are please to note that you had a good time and enjoyed the treatment and service. We look forward to welcoming you back again to our Spa Cenvaree in the near future. Best regards, The Management More 

Melrose, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 19, 2015

My husband and I stayed at this hotel for 3 weeks in November. The room was very clean, with a piping hot shower and an extremely comfortable bed. Rooms were cleaned daily and the maid always replenished the tea, coffee and toiletries. The staff were excellent, without exception, and could not have been more helpful and friendly. The pool area... More 

Helpful?
Thank JoyceSp
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear JoyceSp, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back... More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed December 9, 2015

Lovely hotel ,very attentive staff. No charge to use the internet in the reception. Also no charge to use the bedroom safe. The hotel provide a half hourly shuttle to the beach .The hotel was very clean and the food was good . Although the pool was in the shade ,the water was warm and the cocktails were brilliant.

Helpful?
Thank jacqueline d
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Valued Guest, Thank you very much for taking the time to make this review. We are very pleased to see that you enjoyed our hotel product and services during your stay. Specially the cleaning, staff service, complimentary beach shuttle, pool area and the cocktails! Thank you again for sharing this and we will for sure inform the team accordingly.... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 5, 2015

Great hotel and in a good location, opposite a Family Mart (Local Store) and a restaurant and currency exchange. The hotel has a spacious gym and fantastic spa, the latter offering deals every day, well worth checking it out, and for the price compared to some spa's in the UK, well worth the money. Rooms were clean and tidy, with... More 

Helpful?
Thank Brad M
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write this review with all your positive experiences. As you write, just outside the hotel there has become more of a "Plaza" with Family mart, 2-3 restaurants, Exchange office, Taxi and motorbike station and so on. We have the only Dead Sea Signature Spa with packages including salt... More 

2 reviews
5 of 5 stars Reviewed November 12, 2015 via mobile

First impressions of hotel where excellent. Staff could not have been more helpful and friendly. My thoughts on hotel through my stay have remained excellent. Staff where always at hand to help assist and advise. Hotel clean ,pool area very good.Rooms very good. Recommend the breakfast option , and eating in poolside restaurant. Food excellent.Good position for beach bars and... More 

Helpful?
Thank David C
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear David C, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very happy to hear that you consider us a great place to stay and that you had a great time with us. Especially we appreciate your nice comments towards our swimming... More 

Tehran, Iran
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

This hotel is one of the centra suits in pattaya city.it was small hotel, and quiet one.staff were ok.breakfast was interesting.but the hotel view was very unpleasent.the location was not very good.we had lost in pattaya and can't find the hotel address properly.so we got a thai address to find hotel soon. Wifi network was fair and when we got... More 

Helpful?
Thank nila j
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear nila j, Sincere thank you on your in depth and detailed review and comments of your experience during your stay in Centara Nova Hotel & Spa Pattaya. We take our guests'comments seriously and discuss them with our employees in detail particularly with heads and employees of a particular department the comments refer to and we always see if there... More 

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