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Centara Nova Hotel & Spa Pattaya

#57 of 394 Hotels in Pattaya
Certificate of Excellence
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80/167 | Nongprue, Banglamung, Pattaya 20150, Thailand
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Centara Nova Hotel & Spa Pattaya
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Centara Nova Hotel & Spa Pattaya
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173 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Thai first
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English first
  • All months
    (173)
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    (42)
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    (54)
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    (48)
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited this hotel for a 3 night stay, I loved almost everything about this hotel, the breakfast was good, swimming pool too, the front desk knew decent English, and helped me when I accidentally locked myself out of my room in the middle of the night. It was a pleasant experience staying here. I would surely recommend this hotel to... More 

Was this review helpful? Yes 1
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear paras-agg, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very happy to hear that you consider us a great place to stay and that you had a great time with us. Especially we appreciate your nice comments towards our swimming pool,... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is my 3rd time in the hotel - I tend to visit Pattaya at least once a year. This hotel always provided the comfort I'm after - good comfortable bed, quiet environment, friendly staff etc.. Upon arrival (after emailing the hotel numerous time indicating that I need a room on either 5th or 6th floor - Odd number room... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Shuan P, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very pleased to hear that you had a memorable stay with us. Especially we appreciate your nice comments towards our nice and clean rooms, and the friendliness of our staff. Looking... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The room was very impressive, above and beyond my expectations eventhough I have read some of the reviews regarding the nice room and facitilities. The bed and pillows are very comfortable. Prices are very reasonable for the quality and services. I would give the Staff services and Room for 5 stars. I and my friends stayed at this hotel twice... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Chatchawal L, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Sincerely Yours,... More 

Phuket, Thailand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We check in the middle of the day, thought that was busy day in hotel saw a lot of indian in the lobby the check in was very quick. Nice hotel with friendly professional staff. The hotel is a little far from the beach and main attraction but is not a problem with us because we rent a motorbike for... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Vanessa M, Thank you for sharing your experience about your recent stay at Centara Nova Hotel & Spa Pattaya. We are delighted to hear that you enjoyed your stay in our hotel and will relay your appreciation to our team. It has been a pleasure to have you with us and the entire team is looking forward to your... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Typical 4 star hotel reasonable price you got what u pay. We stay there 2 night with my friend. Room is average but comportable to sleep. The very good thing in this hotel is customer service. Most of the staff was nice special mention to khun fe at the reception. She is very lively she always greeted us whenever she... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear indippi, It is a great pleasure to have you at the hotel and thank you for sharing your experience of your recent stay. We certainly appreciate your feedback of the hotel and your comments will share with the team. We look forward to welcoming you back again soon. Yours sincerely, The Management More 

Sydney, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 25, 2015

I haven't stayed here so I'm always dubious on how a new Hotel will be . But after staying 2 x nights I decided to stay another 3 on my return from Phuket. All the staff were very friendly and helpful especially the big unit the duty Manager Note . I can't give the big fella a big enough rap... More 

Was this review helpful? Yes 1
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear indippi, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back... More 

Mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2015

Hotel is good. Ambience and service are good. Problem is swimming pool has salty water and breakfast is not an indian style.. quite distance from Beach road. Rooms are great in terms of cleanliness and space.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Sincerely Yours, The... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed June 11, 2015

During my trip to Pattaya, I choose this hotel as this was the cheapest in price. For our single night stay, this hotel exceeded my expectations. I came before check in time, and the room was available hours before. The room was a good size and very clean. Location-wise, the hotel is away from all the main hustle and bustle... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel. Your very kind comments are much appreciated and will be relayed to the team. We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per... More 

Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 10, 2015

I booked into this hotel for two separate stays over 10 nights (May 2015) and I regret to say there was nothing good about this hotel whatsoever. To far from shops and restaurants. Lack of help at the fron desk beggars belief. First night I was woken at 4.10 A.M. by insects in the bed plus there were roosters crowing... More 

Was this review helpful? Yes
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Warmest greetings from Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our resort while in Pattaya and for your constructive feedback here on TripAdvisor. Please accept our apology for the shortfall of service you experienced and that we could not provide you with the standard and service you had expected. We are in the business... More 

1 review
5 of 5 stars Reviewed May 14, 2015 via mobile

I booked this hotel by online as the rate is so reasonable for the 4 star hotel. When I arrived at the hotel I found the room and facilities were beyond my expectations. The room is cleaned and well maintenance. I spent 3 days by the pool deck which was very nice pool and had waterfall and jacuzzi. I always... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear robbiesmith53, Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel. Your very kind comments are much appreciated and will be relayed to the team. We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per... More 

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