We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Centara Nova Hotel & Spa Pattaya

#57 of 393 Hotels in Pattaya
Certificate of Excellence
Hotel website
Hotel deals
80/167 | Nongprue, Banglamung, Pattaya 20150, Thailand
Offers & Announcements
Book Now Save 40%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Centara Nova Hotel & Spa Pattaya
Professional photos View all
Browse nearby
Centara Nova Hotel & Spa Pattaya
Add Photo Write a Review

166 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    67
    21
    9
    6
See reviews for
21
55
29
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (42)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (48)
All months
Phuket, Thailand
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We check in the middle of the day, thought that was busy day in hotel saw a lot of indian in the lobby the check in was very quick. Nice hotel with friendly professional staff. The hotel is a little far from the beach and main attraction but is not a problem with us because we rent a motorbike for... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Typical 4 star hotel reasonable price you got what u pay. We stay there 2 night with my friend. Room is average but comportable to sleep. The very good thing in this hotel is customer service. Most of the staff was nice special mention to khun fe at the reception. She is very lively she always greeted us whenever she... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I haven't stayed here so I'm always dubious on how a new Hotel will be . But after staying 2 x nights I decided to stay another 3 on my return from Phuket. All the staff were very friendly and helpful especially the big unit the duty Manager Note . I can't give the big fella a big enough rap... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear indippi, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back... More 

Mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is good. Ambience and service are good. Problem is swimming pool has salty water and breakfast is not an indian style.. quite distance from Beach road. Rooms are great in terms of cleanliness and space.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Sincerely Yours, The... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

During my trip to Pattaya, I choose this hotel as this was the cheapest in price. For our single night stay, this hotel exceeded my expectations. I came before check in time, and the room was available hours before. The room was a good size and very clean. Location-wise, the hotel is away from all the main hustle and bustle... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel. Your very kind comments are much appreciated and will be relayed to the team. We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per... More 

Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked into this hotel for two separate stays over 10 nights (May 2015) and I regret to say there was nothing good about this hotel whatsoever. To far from shops and restaurants. Lack of help at the fron desk beggars belief. First night I was woken at 4.10 A.M. by insects in the bed plus there were roosters crowing... More 

Was this review helpful? Yes
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Warmest greetings from Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our resort while in Pattaya and for your constructive feedback here on TripAdvisor. Please accept our apology for the shortfall of service you experienced and that we could not provide you with the standard and service you had expected. We are in the business... More 

1 review
5 of 5 stars Reviewed May 14, 2015 via mobile

I booked this hotel by online as the rate is so reasonable for the 4 star hotel. When I arrived at the hotel I found the room and facilities were beyond my expectations. The room is cleaned and well maintenance. I spent 3 days by the pool deck which was very nice pool and had waterfall and jacuzzi. I always... More 

Was this review helpful? Yes
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear robbiesmith53, Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel. Your very kind comments are much appreciated and will be relayed to the team. We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per... More 

Wallsend, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 28, 2015

Nice hotel, lovely friendly and helpful staff. Drinks reasonable for hotel . Food reasonable and very nice. Free hotel baht bus service to all major points eg Big C, Walking St, Beach Road etc. Certainly go back there

Was this review helpful? Yes 6
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear maureen e, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you... More 

Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 27, 2015

I stoped here for 8 nights and found it an amazing experiance,so good im going back. We arrived early 9am check in is 2pm but between 3 of us we asked for at least 1 room to dump cases and freshen up which they did. The hotel is clean modern and staff polite and friendly. I felt safe at all... More 

Was this review helpful? Yes 4
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Stokie C, Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel. Your very kind comments are much appreciated and will be relayed to the team. We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as... More 

Lausanne, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 15, 2015

I stayed at that hotel back in February 2015. After experiencing issues with the AC in my room I sent an email to the hotel in order to trigger a reaction. I got nothing in return. So here is a post on TA. This is the email I wrote : Dear Sir, Dear madam, I recently stayed at your hotel... More 

Was this review helpful? Yes 2
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Mr.Vulliamy, Greeting from Centara Nova Hotel & Spa Pattaya. First of all I apologies for the delay in replying to your email and thank you very much for taking the time to provide us your comment following your recent stay with us, it helps us to take faster actions on needed areas and departments. In our pursuit of excellence... More 

Questions? Get answers from hotel staff and past guests. Ask a question

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (78)
Viewed
Dining (8)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (9)
Viewed
View from room (2)
Viewed
Bathroom (4)
Viewed
Family/play areas (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay