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All 376 Pattaya hotels

LK The Empress

4.0 of 5 Hotel   |   240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150 , Thailand
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LK The Empress
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Ranked #61 of 376 Hotels in Pattaya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Mark L Toronto, Canada
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208 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As the heading implies, great hotel. Beautifully designed, very clean and centrally located. Add to that great rates in case you are accustomed to plan well ahead and it will be a perfect combination. Maybe I'm not too picky, but seriously can't understand the complaints about breakfast. It kept me going until evening :) Service can't be compared to 5*... More

Was this review helpful? Yes
Durham, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

the lk empress is absolutely gorgeous, when we arrived in pattaya we were booked into another hotel, and were really disappointed with it so as family were staying at the empress we changed to there and it was amazing the rooms are beautiful, the breakfast could have been better , but it wasnt bad, the staff couldnt have been more... More

Was this review helpful? Yes
Abu Dhabi, Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel, equipped will all reqyired amenities, finest customer service, specially Ae... outstanding location. ... Well designed, in the heart of Beach Road.... Recommended to any type of traveller, solo, couple, friends Overall +10

Was this review helpful? Yes
LK_Management_Team, Customer Service at LK The Empress, responded to this review

Dear Nitin473 Thank you very much for staying with us, and thank you for your wonderful feedback that summarizes the overall experience you had at our hotel. We were very happy and feel inspired from you, "Amazing hotel". We thrive on the satisfaction of our guests and are proud to receive your kind remarks about all our offerings. We are... More

Sydney
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had stayed here before and found the place great. However, it seems to have really slipped. On arrival they could not find my booking. I had booked through a travel website, and had to wait a very long time while they worked out I really had a booking. I was treated quite brusquely during this time, not invited to... More

Was this review helpful? Yes 2
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear workingineurope Thank you for taking the time to provide your feedback and please accept our sincere apologies for the inconvenience you may have an experienced in our service. We pledge to improve and prevent similar problems occurring in the future and we hope you will consider staying with us again in the future. Do not hesitate to contact us... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at LK Empress for 3 nights with some mates and absolutely loved it. Great location on beach road, walking distance to walking street, safe with large rooms! Great pool area and restaurant. Friendly and helpful staff. Good value for money and definitely recommend.

Was this review helpful? Yes
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Andy N Thank you very much for your staying with us, and giving positive remarks on our services with your wonderful feedback. I have already shared your review and compliment with my team. They were very happy to know that they were able to service you an excellent and they feel motivated to maintain the high standard service. Once... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 1, 2014

I stay in this Hotel twice very nice the rooms are huge good bathrooms separate shower and bath clean nice swimming pool, what I like most was the steam room and the sauna room Very friendly people, the Hotel was very clean and the breakfast good

Was this review helpful? Yes 1
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear George Thank you very much for staying with us, and thank you for positive remarks on our services with your wonderful feedback. We are delighted to know you enjoyed our breakfast, room and facilities. It is heartening to know that you had a good time here. Your wonderful review has been shared with our associates and they are thrilled... More

Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2014

I have to tell the horror story about the wifi in the room. The username and password was some random combination of numbers and you have to login again once your handphone was out for a while. However, Pattaya was a nice place and I would like to stay longer there. Another drawback of the hotel is that the breakfast... More

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LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear CreamyBunny Thank you for very much for your kind feedback through trip advisor and taking your time to write a review. I have noted your observations and recommendations for improvements to the check in service is require to be more organized . We are also sorry to hear about your disappointment and that we could not make your stay... More

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 27, 2014

I stayed at the LK Empress hotel for one week in June 2014. The LK Empress is an impressive hotel that ticks a lot of boxes with an intimate rooftop pool, gym, large quality rooms, helpful and friendly staff. I particularly enjoyed the large bathroom and rain shower, however the bath was surprisingly small even for a single person. The... More

Was this review helpful? Yes
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear TheLuckyRebel Thank you for very much for your kind feedback through trip advisor and taking your time to write a review. I have noted your observations and recommendations for improvements to the check in service is require to be more organized . We are also sorry to hear about your disappointment and that we could not make your stay... More

Pattaya
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 22, 2014

When you look at the photographs of the frontage of this hotel, it looks impressive. It is not.i had a deluxe room overlooking the pool(with balcony) the balcony was approximately 2 metres long by 1 metre deep.hardly enough for a rickety metal table & 1 metal chair. But wait, there's more. right next to you is the air conditioning unit,which... More

Was this review helpful? Yes 7
LK_Management_Team, Customer Service at LK The Empress, responded to this review

Dear S9317VRtraveller Thank you for taking the time to provide your feedback and please accept our sincere apologies for the inconvenience you may have experienced in respect to the poor of air conditioning, our staff and hotel location, . We pledge to improve and prevent similar problems occurring in the future and we hope you will consider staying with us... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

My partner and I stayed here for approx 4 weeks in Feb 2014 we loved it so much we are returning 25th Sept - 13th Oct! We have visited Thailand many times and stayed at many different hotels inc 5 star, this is by far the BEST hotel in Pattaya! Beautiful rooms, friendly staff and great restaurant! We would not... More

Was this review helpful? Yes 1
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear CONNIEGALAS Thank you very much for your staying with us, and thank you for positive remarks on our services with your wonderful feedback. I have already shared your review and compliment with my team. They were very happy to know that they were able to service you an excellent and they feel motivated to maintain the high standard service.... More

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Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150 , Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
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Also Known As:
Lk The Empress Hotel Pattaya

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