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LK The Empress

240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150 , Thailand
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1 room 1 guest
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LK The Empress
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290 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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  • English first
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  • All months
    (290)
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    (93)
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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Stayed in the 3 bedroom suite. Room deco was excellent, housekeeping staff was A+, front desk staff were very professional and helpful. Location of the hotel is strategically placed near shopping malls and restaurants. Now for the negatives about this hotel. Firstly, the WIFI is non existence! I have to constantly reconnect to the WIFI (seconds). There was a Computer... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

it looked gorgeous and breakfast is usual. access is so convenient to walking street, 2nd rd,central rd. but staff n equipment are very poor. 1. safety box didn't work,finally they changed another one. 2. shower head fell off n couldnot use. this also was changed. we never dealed with them roughly, hotel’s fault, but we paid the staff a tip... More 

Was this review helpful? Yes
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear 瑞穂 松 Thank you for your review providing feedback of your stay at LK THe Empress. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. We hope to see you again soon. With Warm... More 

Darwin, Northern Territory, Australia
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a brilliant location on Soi 12, a short walk from Walking st and very close to Mikes shopping Arcade as well as a bunch of beer bars, stalls and other malls. The hotel is guest friendly and as an added bonus has a family mart built into the ground level, the room is very spacious and... More 

Was this review helpful? Yes 1
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Nick S Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to... More 

Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After travelling around Thailand on our honeymoon for three weeks, we decided to spend the last two nights at a decent hotel in Pattaya. We'd never been before, so spent time researching location, reviews etc. I must say, we were delighted with The Empress. It was really comfortable, nice big room with jacuzzi bath and rainfall shower. Loved it. The... More 

Was this review helpful? Yes 2
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Dancred Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. We are grateful for your positive mentioned on our swimming pool, the location, the restaurant and our staff, as we want to offer spotless and comfortable accommodations to our guests during their holidays... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

stayed for 6 nights in july. nice hotel, great bar and food. staff were simply brilliant. rooms were a bit disappointing could do with a bit of TLC. the balcony was a joke, A/C filled it so couldn't use. but a nice enough hotel great location. thought it was a bit pricey for what you get

Was this review helpful? Yes
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Mark B Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. We hope to see you again soon. With Warm REgards , Customer Service... More 

Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Outstanding ... I stayed in Lk The Empress 5 times already.. Staff, location , everything is so perfect. I recommend all kinds of travellers ( couple, sole and friends ) to try the hotel. It's a value for money hotel. The best part is a moving around is so easy, whether you are looking for beaches, clubbing or touring. So... More 

Was this review helpful? Yes 1
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Nitin473 Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive... More 

Plymouth, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

second time at staying at the LK Empress. Had a fantastic time again. Love room with jetted bath, and over looked the pool and the beach. Friendly receptions, bellboys and room maids, couldn't do enough to help you. Next time we decide to go, we'll be back at this wonderful hotel.

Was this review helpful? Yes
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Steve B Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have finally decided write a review on this Hotel after having stayed here with my Thai partner for extended periods several times over the course of the last 3 years in what would be a standard; and at times studio suite. Normally we check in during the mornings and we have always found, management and staff extremely pleasant, courteous... More 

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Kuala Lumpur, Malaysia
Level Contributor
76 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed two nights. The hotel is located across the street in front of the beach. Quite a grand lobby. Took the studio room. Big size and clean room with wood flooring (no carpet which is good for me as I am allergic to dust). Great air conditioning, room comes with safe deposit box, tea coffee making facilities and a mini... More 

Was this review helpful? Yes
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Muzammil_MM Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 22, 2015

As a seasoned traveller to Pattaya, this is the first time we chose this hotel solely due to its mid-way location between Central Festival mall and walking street junction. We booked the premier beachfront seaview room and were very pleased with the room facilities (iron with board, hairdryer, bathrobes, cable channels, dvd, safety box & even a microwave, among others).... More 

Was this review helpful? Yes
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear SrhKL Thank you so much for the wonderful review. It was an absolute pleasure to have you as our guests. We all are very happy that you liked the hotel location, our room facilities, the swimming pool, breakfast and our staff. Your all comments are greatly appreciated and will definitely share with the team. Once again, thank you for... More 

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Bathroom (11)
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Other (72)
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