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LK The Empress

240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150 , Thailand
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LK The Empress
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Ranked #67 of 394 Hotels in Pattaya
A recent review
4 of 5 stars reviewed yesterday
Mark B
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285 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
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2 reviews
4 of 5 stars Reviewed yesterday NEW

stayed for 6 nights in july. nice hotel, great bar and food. staff were simply brilliant. rooms were a bit disappointing could do with a bit of TLC. the balcony was a joke, A/C filled it so couldn't use. but a nice enough hotel great location. thought it was a bit pricey for what you get

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Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Outstanding ... I stayed in Lk The Empress 5 times already.. Staff, location , everything is so perfect. I recommend all kinds of travellers ( couple, sole and friends ) to try the hotel. It's a value for money hotel. The best part is a moving around is so easy, whether you are looking for beaches, clubbing or touring. So... More 

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Plymouth, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

second time at staying at the LK Empress. Had a fantastic time again. Love room with jetted bath, and over looked the pool and the beach. Friendly receptions, bellboys and room maids, couldn't do enough to help you. Next time we decide to go, we'll be back at this wonderful hotel.

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have finally decided write a review on this Hotel after having stayed here with my Thai partner for extended periods several times over the course of the last 3 years in what would be a standard; and at times studio suite. Normally we check in during the mornings and we have always found, management and staff extremely pleasant, courteous... More 

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Kuala Lumpur, Malaysia
Level Contributor
73 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights. The hotel is located across the street in front of the beach. Quite a grand lobby. Took the studio room. Big size and clean room with wood flooring (no carpet which is good for me as I am allergic to dust). Great air conditioning, room comes with safe deposit box, tea coffee making facilities and a mini... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

As a seasoned traveller to Pattaya, this is the first time we chose this hotel solely due to its mid-way location between Central Festival mall and walking street junction. We booked the premier beachfront seaview room and were very pleased with the room facilities (iron with board, hairdryer, bathrobes, cable channels, dvd, safety box & even a microwave, among others).... More 

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LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear SrhKL Thank you so much for the wonderful review. It was an absolute pleasure to have you as our guests. We all are very happy that you liked the hotel location, our room facilities, the swimming pool, breakfast and our staff. Your all comments are greatly appreciated and will definitely share with the team. Once again, thank you for... More 

jeddah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

i stayed in this hotel 6 nights, my first two nights were nightmare because i had a noisy room in height floor , every morning i woke up because their cleaning machine. it is so noisy and it was not acceptable at all. after two days, they changed my room because the noise and they gave me a smokers room... More 

Was this review helpful? Yes 1
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear yazeed h Thank you for being our guest and sharing your experience with us. We understand your frustration and we are sincerely apologize for any inconvenience. We are very disappointed to know regarding your recent stay. Our goal is to provide the best service to customer. so we will note of your comment and shared your experience with the... More 

wales UK
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

please check out my other reviews to see that I will always give an honest opinion whether good or bad. after seeing this on the website, I wanted to stay here, and did think that it may not be as it looked in the pics as this does happen quite a lot. how wrong I was !!! from the moment... More 

Was this review helpful? Yes 2
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear alibaba 73 Thank you very much for staying with us and thank you for positive remarks with your wonderful feedback. We are delighted to know you enjoyed our service and facilities. It is heartening to know that you had a good time here. Once again, thank you for being our guest and for sharing your experience through this online... More 

kolkata
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The location is great on beach road. The sea is right across the road. Night life, shopping, eating are all within walking distance. The hotel and rooms are immaculately clean. Breakfast was sumptuous. The room has a microwave though I never used it. A Family Mart store on the premises allows for convenient provisions. The front office staff need to... More 

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LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear xplodasia Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved, we noted your comment about the receptionists and we will ensure that they have adequate trained and we hope you will consider staying with us again in the future. We... More 

Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2015

We arrived at the hotel and asked to check the room first as i had sent 3 emails to reservation 2-3 weeks prior to arrival asking some questions about noise on the beach road and about some comments found on the site here. I finally called and asked about the hot water issue in the room as that is the... More 

Was this review helpful? Yes 2
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear David R Thank you for your recent visit and for taking the time to tell us about your experience at LK The Empress. Please accept my apologies for not being consistent with the communication between the team that caused you distress. Please accept our sincere apologies. Regarding of the water system and other your miserable items. We have followed... More 

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