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All 374 Pattaya hotels

LK The Empress

4.0 of 5 Hotel   |   240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150 , Thailand
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LK The Empress
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Ranked #60 of 374 Hotels in Pattaya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Andy N
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203 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed at LK Empress for 3 nights with some mates and absolutely loved it. Great location on beach road, walking distance to walking street, safe with large rooms! Great pool area and restaurant. Friendly and helpful staff. Good value for money and definitely recommend.

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Melbourne, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay in this Hotel twice very nice the rooms are huge good bathrooms separate shower and bath clean nice swimming pool, what I like most was the steam room and the sauna room Very friendly people, the Hotel was very clean and the breakfast good

Was this review helpful? Yes 1
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear George Thank you very much for staying with us, and thank you for positive remarks on our services with your wonderful feedback. We are delighted to know you enjoyed our breakfast, room and facilities. It is heartening to know that you had a good time here. Your wonderful review has been shared with our associates and they are thrilled... More

Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have to tell the horror story about the wifi in the room. The username and password was some random combination of numbers and you have to login again once your handphone was out for a while. However, Pattaya was a nice place and I would like to stay longer there. Another drawback of the hotel is that the breakfast... More

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LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear CreamyBunny Thank you for very much for your kind feedback through trip advisor and taking your time to write a review. I have noted your observations and recommendations for improvements to the check in service is require to be more organized . We are also sorry to hear about your disappointment and that we could not make your stay... More

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the LK Empress hotel for one week in June 2014. The LK Empress is an impressive hotel that ticks a lot of boxes with an intimate rooftop pool, gym, large quality rooms, helpful and friendly staff. I particularly enjoyed the large bathroom and rain shower, however the bath was surprisingly small even for a single person. The... More

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LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear TheLuckyRebel Thank you for very much for your kind feedback through trip advisor and taking your time to write a review. I have noted your observations and recommendations for improvements to the check in service is require to be more organized . We are also sorry to hear about your disappointment and that we could not make your stay... More

Pattaya
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When you look at the photographs of the frontage of this hotel, it looks impressive. It is not.i had a deluxe room overlooking the pool(with balcony) the balcony was approximately 2 metres long by 1 metre deep.hardly enough for a rickety metal table & 1 metal chair. But wait, there's more. right next to you is the air conditioning unit,which... More

Was this review helpful? Yes 5
LK_Management_Team, Customer Service at LK The Empress, responded to this review

Dear S9317VRtraveller Thank you for taking the time to provide your feedback and please accept our sincere apologies for the inconvenience you may have experienced in respect to the poor of air conditioning, our staff and hotel location, . We pledge to improve and prevent similar problems occurring in the future and we hope you will consider staying with us... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

My partner and I stayed here for approx 4 weeks in Feb 2014 we loved it so much we are returning 25th Sept - 13th Oct! We have visited Thailand many times and stayed at many different hotels inc 5 star, this is by far the BEST hotel in Pattaya! Beautiful rooms, friendly staff and great restaurant! We would not... More

Was this review helpful? Yes 1
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear CONNIEGALAS Thank you very much for your staying with us, and thank you for positive remarks on our services with your wonderful feedback. I have already shared your review and compliment with my team. They were very happy to know that they were able to service you an excellent and they feel motivated to maintain the high standard service.... More

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed September 8, 2014

I was happy with my stay here for the most part. The location is great, center of the beach area, walking distance to most things. The staff were incredibly nice and friendly. There was an issue with the hot water - it didn't exactly run out, but it came in cycles. So it would go hot, then cold, then hot... More

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LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear JGro3721 Thank you for you stayed and left a nice comment to us. We' re delight to takecare of you. About the comment for a construction of 8th floor. We apologize to inconvenience and we pledge to progress our service for your next stay. If you have any information before you'll come again. Please don't hesitate to contact me... More

India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

I had stayed in this hotel from 8th August till 20th August 2014 in The superior room. Pros: Good decor New property nice approach Clean Cons: Slow WIFI Slightly higher rates. No personal touch of staff. It seemed that I was staying in jungle and no one cared who is coming and going. No one even said Good morning, good... More

Was this review helpful? Yes 4
LK_Management_Team, Customer service at LK The Empress, responded to this review

Dear Dubsden Thank you for your visited and we really sorry about the comment for our hotel staff . Please forgive me. We pledge to impletuous improve their personality. Please give us one more chance to make it up to you. We looking forword to see u again. If you have any question , Plaese don't hesitate to comtact us... More

Bangkok, Thailand
Top Contributor
85 reviews 85 reviews
61 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed August 22, 2014

Have stayed here before and was comfortable booking at the last moment. The check in was quick and efficient, and the room was spotlessly clean, large and very comfortable, I've stayed here before and I've always been very impressed with the quality of the rooms here, they are really large, well laid out and great value. Ideal location overlooking the... More

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Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 17, 2014

I stay recentely again in Lk Empress and as always I am impressed. The location is top for me. I went always through the store entrance to my room and except check-in and wifi password, I avoid the unhelpful staff. Who are IMHO polluted by the popularity of this hotel to the point of being sometimes rude. NOT ALL. The... More

Was this review helpful? Yes 2
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Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150 , Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
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Also Known As:
Lk The Empress Hotel Pattaya

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