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All 375 Pattaya hotels

Grand Heritage Beach Resort & Spa

435 Moo 12, Pratumnak 6 Road Nongprue | Banglamung Chonburi, Pattaya 20150, Thailand
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Grand Heritage Beach Resort & Spa
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Ranked #92 of 375 Hotels in Pattaya
A recent review
4 of 5 stars reviewed 4 weeks ago
uhauge Bergen, Norway
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43 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bergen, Norway
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 weeks. Rom was not very clean and there was no battery in the room safety box. Service staff fixed this very fast. Reception staff speaks good English, but that's it. No one else speak any, and appears very ignorant. Not even able to say good morning. Garden is very nice and swimming pools to. Breakfast was... More

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Stockholm, Sweden
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 1, 2014

I stayed for 2 weeks and booked here because others on tripadvisor wrote how quiet it was. And peace and quietness I certainly got! Right near the beach and only a 15 minutes drive from down town crazy Pattaya. There must be hundreds of rooms at this hotel but I doubt more than 10 of them were occupied during my... More

Was this review helpful? Yes 1
Perth, Australia
18 reviews 18 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 4, 2014

My friend didn't book this hotel because of the bad reports. I have seen this resort many times and it always looked inviting so I decided to stay. The room, staff and service was without fault, it was a pleasure to stay here. The Wi-Fi very good, I had access to my device all around the resort. The breakfast was... More

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North Little Rock, Arkansas
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed April 22, 2014

Problem from moment we walked into the room,Dirty sheets,what a joke called in room safe,small flimsy unit seating loose on top of a counter,my 6 year old son picked it up the counter by himself.the swimming pool dirty staff have mean looking,next day front desk want to charge us $25 for a TEASPOON!! My housband went back to the room... More

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Tallinn, Estonia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

It was strange to read some reviews about this hotel. Even if there were any flaws, now the hotel management worked on errors and everything is close to perfect. The first good thing: the hotel is quite. Far from any road (that are very noisy in Pattaya), and even it was fully booked, we almost have not seen guests. At... More

Was this review helpful? Yes 1
Top Contributor
85 reviews 85 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed February 9, 2014

We arrived half past midnight after a long flight and drive from Bkk. having booked two rooms one of which we asked for twin beds. After standing around for abt 15 min we were given keys and had to find our way to the room. It had king sized bed so we went straight back down and asked for twin... More

Was this review helpful? Yes 2
Melbourne, Australia
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2013

After a horrible experience at another hotel, I relocated to the heritage. Was welcomed by the friendly staff and a beautiful lobby. Was given a great rate for a lagoon room with pool access. Was overwhelmed by the staff and their kindness and the cleanliness of the rooms. Room was big and hotel whilst it was busy with bus loads... More

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Banglamung Thailand
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 14, 2013

My family have just had a short break at The Heritage and it was a huge disappointment due to very poor levels of service Good: the hotel itself is new and the rooms are large and clean Bad: The pool is massive but was dirty with a lot of leaves and stuff floating about, it would not have taken a... More

Was this review helpful? Yes 5
Pattaya, Chon Buri, Thailand
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 22, 2013

We got married in the Grand Heritage Beach Resort on 21st april 2013. A perfect and romantic wedding: big party tents (220 m2) at the beach side under the palmtrees. Perfect buffet, excellent food, beautifull decoration, everything perfect. The hotelstaff was very helpfull and friendly. We stayed a couple of nights there in very nice spacy rooom, well decorated and... More

Was this review helpful? Yes 1
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Additional Information about Grand Heritage Beach Resort & Spa

Address: 435 Moo 12, Pratumnak 6 Road Nongprue | Banglamung Chonburi, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $
Number of rooms: 248
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Also Known As:
Grand Heritage Beach Resort And Spa
Grand Heritage Beach Hotel Pattaya

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Pool/beach area (4)
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Family/play areas (1)
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