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Hilton Pattaya

5.0 of 5 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
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Certificate of Excellence 2014
Hilton Pattaya
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Hilton Pattaya
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1,015 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok
Contributor
20 reviews 20 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

All the staff from the welcome foyer on the ground floor (reception is on 16) to the roof-top bar on the 34th floor, were excellent. Location is great - sitting atop the Central Mall with it's shops and restaurants and opposite the beach and much-improved beachside walk, suite was large with nice views and breakfast was great. So why not... More 

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New York
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hilton in Pattaya is perfectly located in the center on the city. Easy accessible to the shopping mall, beach and major transportation. I had a great stay; thanks to the Hilton staff being professional and helpful in organizing my trips around Pattaya. The room are standard to the Hilton brand, well appointed and perfect for business travelers.

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Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was our first stay at the hotel but we came here last year to eat the Christmas Eve buffe dinner and we instantly fell in love. The staff are all friendly and speak good English. We met a person called Earth and he remembered us from the last time and is now a friend. The breakfast is five star... More 

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Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear Ida R, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Tripadvisor relating to your recent stay. We are happy to learn that you enjoyed the facilities and services provided by our Team Members and specifically so, Khun Earth - Edge... More 

Tokyo Prefecture, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Executive plus ocean viewに宿泊。日本円に換算すると、一泊約4.5万円だが価値はないと感じた。良い点と悪い点を簡潔に記載する。 ■良い点 ・ Executive plus ocean viewの眺めは最高。 ・ ホテル全体の造りが高級。 ・ Rooftop bar loungeはとても良い。(ただし、宿泊しなくても利用可能なので、宿泊の価値に入るかどうか疑問) ・ Frontの対応はよかった。 ■悪い点 ・ 外部からの音への防音対策が稚拙。ホテルのすぐ近くの店の多くが深夜まで営業しているので、夜01時頃まで音楽が止まず、窓を閉めても許容量以上の騒音が入ってくる。 ・ 上記のとおりだが、窓と窓の隙間の防音対策が明らかに不足しており、そこから騒音がほぼそのまま入ってくる。01時以降、店からの騒音は止んだが、下の広場で石をハンマーで打つ小さな工事の音が03時頃まで続いた。部屋は20階以上だったが、この音もほぼ直接入ってきたので04時まで寝られなかった。防音対策があまりに稚拙なので、本当は一部返金の要求を考えたが、4日連泊のところ、2泊目でキャンセルして他のホテルへ退避した。 ・ ワインを持ちこんだので、ワインの栓抜きを部屋へ持ってきてもらうようにFrontへ依頼した。「5分お待ちください」よ言われるがなかなか来ない。20分後に再度連絡する。「今すぐ向かわせます」と言う。まだ来ない。40分後、自分でFrontまで出向き苦情を言うと「今、行っている途中です」。これは中国レベルです。そして謝らない。栓抜きを持ってきた係員もまったく申し訳ない感じではなく謝らない。再度言いますが、これでは中国と同じレベルです。 ・ バルコニーに風呂がついているが、葉っぱ等が少し入っていて、直前の清掃確認はしていない模様。自分で清掃しました。それと、この風呂のお湯の出る勢いが弱く、入れる状態にするまで20分程度かかりますので注意。部屋によるかもしれませんが。 ・ ヘアドライヤーを洗面所の鏡の前で使用できない。洗面所にあるコンセントは、よく見るとシェイバー専用のコンセントで、ヘアドライヤーは使用できません。それがわからず、故障かと思いFrontへ連絡しました・・・。なぜか冷蔵庫の上で髪を乾かさなくてはなりません。Hilton Pattayaの部屋の設計者は優秀ではないことがわかります。 ・ wifi、有線に関わらずインターネットが有料・・・。一日約500バーツ(約1,800円)のインターネット使用料を徴収されます。これは特に酷いと思った点ですね・・・。せこい。しかも、私の部屋では有線が接続できませんでした。check in からインターネットを利用開始できるまで2時間程度を要しました。時間を返してください。 ・ フィットネスクラブが小さく狭く、汗の臭いが充満している。トレーニング機器も2級品。Hilton Pattayaはフィットネスクラブには投資を惜しんだことがわかる。 - 総評 - 日本人から見ると、粗さの目立つホテルです。Executive plus ocean viewの部屋からの眺めのために、一泊はしてみてもいいかもしれないですが、その他のメリットはほとんどないと感じました。一番安い部屋が$150程度ならいいかもしれませんが、金が余っていても、もう泊まりたくないですね。先日宿泊したBangkokのThe Okura Prestige Bangkokはこのホテルの半額以下でしたが、The Okura Prestige Bangkokのほうが良いホテルだと思いました。やはり日本のホテルは細部から対応まで素晴らしいです。 ちなみに、英語にも自動翻訳されると思いますが、一応別の翻訳で英語も記載しておきました。 I stay at Executive plus ocean view. It was about $450 for one night, but I felt worthless. A good... More 

Was this review helpful? Yes 1
Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear JapanPower, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Tripadvisor relating to your recent stay at the Hilton Pattaya, Thailand. We noted your detailed comment in numerous areas, which are well taken on board. Your objective comments will help us... More 

Pattaya, Thailand
Top Contributor
73 reviews 73 reviews
23 hotel reviews
241 helpful votes 241 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Brand name hotel with the great ocean view rooms. Always have special rates for online booking. Located on the top of the best shopping mall in Pattaya. rooms are large and comfortable, room service is reasonably priced and quick

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Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear WetPixel, Warmest greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Tripadvisor relating to your recent stay at the Hilton Pattaya, Thailand. We are very glad that you found the location and features of the hotel to your satisfaction. We do hope... More 

Bangkok, Thailand
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is classy, The rooms with the bath tub on the balcony are sooooo romantic. The sunset bar has a wonderful view. The lunch and diner buffet are fantastic. The Thaï restaurant is awesome. Easy to park your car if you have. The hotel has direct access to a beautiful shopping mall. We will always go back there.

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Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear Lisa S, Greetings from the Hilton Pattaya and thank you for having chosen us as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views with future travellers on Tripadvisor. We are pleased to know that you enjoyed your stay and in particular that Flare – our contemporary... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

The rest of the impression and will stay in the memory. Like castles in the heart of Pattaya overlooking the sea, sky and lights of the city that never sleeps, there's plenty to do are endless. And for those who come in pairs. This is the first place for couples who want a relaxing break.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear Kitchawat T, Warmest greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice for your recent stay and for taken the time to provide us with your valuable feedback. We are very glad that you found the location and features of the hotel to your satisfaction. Hope to see you returning soon. Kind regards,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

In room and bathroom very nice decoration. But I like the swiming pool look good. The best location to stay in the pattaya city can go to the top bar for look around at night time very beautiful. The staff are nice, alway take care all of us. Beside hotel go can go to Central fastival for shopping till late.

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Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear Rosebiger, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Tripadvisor relating to your recent stay at the Hilton Pattaya, Thailand. We are pleased to learn that you enjoyed your stay and that the location, facilities and the service provided by... More 

Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is not one of Hilton finest by far. It has beautiful views and is located well, but it needs updating. The carpets in the halls are dated and overall it just a 3 1/2 star property once you head to your room. The lobbies and common area are nice. The service is pretty good except lacks some coordination.

Was this review helpful? Yes 2
Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear LorenM4703, Greetings from the Hilton Pattaya and thank you for having chosen us as the hotel of choice for your recent stay. We also thank you for having taken the time to share your feedback of your experience on Tripadvisor. We are delighted to read that you were pleased with the features of our hotel. We note your constructive... More 

Bangkok, Thailand
Top Contributor
77 reviews 77 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Still one of the chicest hotels in the city. Its location is hard to beat right on the Pattaya Beach and on top of the city's largest shopping centre Central Festival. After a few years and a lot of awards the rooms are still in great condition. The pool is very cool and their Horizon bar on the top of... More 

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Rudolf T, General Manager at Hilton Pattaya, responded to this review

Dear Mike B, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Tripadvisor relating to your recent stay. We are glad to know that you are satisfied with our location and facilities in particular to Horizon our roof top restaurant. We also... More 

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Additional Information about Hilton Pattaya

Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
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Also Known As:
Hilton Pattaya Hotel Pattaya
Hotel Style:
#5 Business Hotel in Pattaya
#5 Spa Hotel in Pattaya
#6 On the Beach Hotel in Pattaya
#7 Romantic Hotel in Pattaya
#7 Luxury Hotel in Pattaya
#9 Family Hotel in Pattaya

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