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The Nova Gold Hotel Pattaya

#70 of 393 Hotels in Pattaya
Certificate of Excellence
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80/166 Moo 9 Nongprue | Banglamung, Chonburi, Pattaya 20150, Thailand
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The Nova Gold Hotel Pattaya
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The Nova Gold Hotel Pattaya
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200 Reviews from our TripAdvisor Community

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Traveler rating
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    87
    19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (66)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (35)
All months
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Nova Gold is the Best Hotel I have stayed at in Pattaya. The Corner room is very well appointed with an Excellent Bathroom that has a all glass shower cubicle with Rain Shower Head and a separate Bath Tub and is quite Large in area. The bed was very confortable and the Balcony had a nice view over the... More 

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Perth, Western Australia, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Nova Gold for 10 days at the start of June 2015. I selected Nova Gold based on Trip Advisor reviews. The hotel is generally well maintained and has a pleasant decor. It is part of the Nova group which has multiple facilities in the immediate area around Nova Gold. There is no in-house restaurant, but room service... More 

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puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Peter H, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I am happy to hear that you enjoyed your stay and were satisfied with our front office service. We try hard to provide the best service to our customers and their satisfaction is our reward. We trust you will have... More 

Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed 14 days at this great hotel, the staff were fantastic. Cathy at reception went above beyond with her customer service for my friend who was in another room. Organising a refund with an external hotel booking site. He unfortunately had to cut short his stay due a death in the family. The room was great with a big comfortable... More 

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puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear David M, Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya. It is a pleasure to know that you enjoyed the room, service and our front office team served you professionally.This will help to motivate my team to continue working and do our best. Thank you again for your comments and we... More 

Pattaya, Thailand
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A lot of nova hotels in pattaya from nova park through to platinum,but the gold is excellent and probably best value for tourists with a budget,big rooms and great pool.easy access to beach and bars.easy to find and get after a night out.

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puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear des2duck, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I am happy to hear that you enjoyed your stay and were satisfied with our front office service. and selected us in the best choice in nova hotel .We try hard to provide the best service to our customers and their... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

we stayed at the hotel from 6th to 10th june2015. The hotel staff is pretty rude especially to the kids. Room service is terrible, even after telling them to keep coffee & tea in the rooms they used to conveniently forget it. As said in the reviews earlier pls note that there are no PC's in the room. The hotel... More 

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puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Manish569, Thank you for taking the time to feedback us. We are so pleased that you staying at our hotel. We are so sorry for any inconvenience about reading our service was not accepted for you and no fill more coffee in rooms.We will take all your comment and improve our service. We are eagerly await the next booking... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff are incredibly helpful and nice! Upon arrival I was pleasantly surprised to find that they upgraded me to a family suite, that was super cool! Shower, tub, 2 queen beds and a twin, full desktop computer and WiFi, 100s of cable channels, balcony overlooking the street below, and fast room service, gym, massage, outdoor pool and spa,... More 

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puangpaka_c, manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Daer Mpaddison2, Thank you for sharing your comments with us in regard to your recent experience at our hotel. It is a pleasure to know that you enjoyed your stay with us and our team served you professionally. Thank you again for your comments and we certainly hope to welcome you back soon! We trust you will have a memorable... More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It is our first time travelling to Pattaya with our friends. When we checked in we realized our shower pressure was not working for cold water. Called reception, they sent the porter to try and fix the issue. But still not fixed. Then i receive a call next day from reception saying they will sent an engineer to our room... More 

Was this review helpful? Yes 1
puangpaka_c, manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Fiona L, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I also apologize that you had inconvenience during stay with us. I have taken note of your comment about the water pressure and I have shared your experience with the team to address this from occurring again in the future.... More 

uk
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second stay at Nova Gold and I absolutely loved it here.The staff are very professional and very welcoming.The Hotel is impeccably clean and tidy and the design is very appealing. The rooms are lovely and the beds soooo comfortable.I was upgraded to the room with a shower and separate bathtub in the bathroom.The shower has a rain... More 

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puangpaka_c, Manager, Rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear santino2170, Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya. It is a pleasure to know that you enjoyed the room, service and our team served you professionally.I have taken note of your comment about the water pressure and I have shared your experience with the team to address this from occurring... More 

Southampton, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Had 10 nights here, bit out the way for bars/nightlife but in a quiet, safe area with a family mart next door, small Thai bar/restaurant opposite and an expensive (for Thailand) Irish bar 50 yards away. Hotel basic but clean, rooms fine although bed rock hard and uncomfortable. In room WiFi didn't work in the room 90 percent of the... More 

Was this review helpful? Yes 1
puangpaka_c, Manager, Rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear markdriscoll22, Thank you for taking the time to feedback us. We are so pleased that you enjoy staying at our hotel We are so sorry for any inconvenience about reading WIFI and room cleaned. We are taking the necessary steps to prevent it from happening in the future. All your comment and improve our service. Thank you for bringing... More 

Delhi, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a Very nice hotel with 1. Very good rooms 2. Very cool staff 3. Great food 4. Excellent locatioN 5. High speed internet 6. Pic & drop to the near by places There is a (7/11) & a very good resturant Jameson's just next to it..

Was this review helpful? Yes
puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear GKStar2014, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I am happy to hear that you enjoyed your stay and were satisfied with our service. We try hard to provide the best service to our customers and their satisfaction is our reward. We trust you will have a memorable and... More 

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