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The Nova Gold Hotel Pattaya

#64 of 394 Hotels in Pattaya
Certificate of Excellence
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80/166 Moo 9 Nongprue | Banglamung, Chonburi, Pattaya 20150, Thailand
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1 room 1 guest
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The Nova Gold Hotel Pattaya
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (66)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (35)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second time staying at this hotel. The only complaint is the location of the pool. It is very relaxing however it is completely shaded. The hotel is in walking distance to everything if you don't mind sightseeing and u can always catch a tuk tuk. The massages are absolute best

Was this review helpful? Yes
puangpaka_c, Manager, rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear AHarvey0813, Thank you very much for your honest feedback. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at HOTEL. We are committed to providing you with the best service at the lowest prices.We hope to have... More 

Houston, Texas
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2015

Nova Gold hotel Pattaya: I stayed here about ten days in July 2015. The hotel is clean and in good shape. Its near Pattaya second road. Its not to close or to far from the night life. The only two bad things about the hotel (and its minor) is the pool is to small for the number of people using... More 

Was this review helpful? Yes 4
puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Eric S, Thank you for nice review in tripadvisor. We are very glad to know our accommodations and services were acceptable to you. We are so sorry for any inconvenience about reading shower water in room we has inform to my engineering team to check and solve this problem and one for swimming pool is not enought service. However... More 

Bengaluru (Bangalore), India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 5, 2015

Stayed here twice in the last six months and both times my stay was very pleasant. Check in was smooth, room was clean and staff were polite. It's a bit of a walk to the main areas but the hotel has a cart which drops you to 2nd Road from where you can get transportation everywhere.

Was this review helpful? Yes 3
puangpaka_c, Manager,Rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Sanjeev B, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I am happy to hear that you enjoyed your stay and were satisfied with our service. We try hard to provide the best service to our customers and their satisfaction is our reward. We trust you will have a memorable... More 

Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

The Nova Gold is the Best Hotel I have stayed at in Pattaya. The Corner room is very well appointed with an Excellent Bathroom that has a all glass shower cubicle with Rain Shower Head and a separate Bath Tub and is quite Large in area. The bed was very confortable and the Balcony had a nice view over the... More 

Was this review helpful? Yes 2
puangpaka_c, Manager,Rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Don H, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I am happy to hear that you enjoyed your stay and were satisfied with our service. We try hard to provide the best service to our customers and their satisfaction is our reward. We trust you will have a memorable... More 

Perth, Western Australia, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 22, 2015

I stayed at Nova Gold for 10 days at the start of June 2015. I selected Nova Gold based on Trip Advisor reviews. The hotel is generally well maintained and has a pleasant decor. It is part of the Nova group which has multiple facilities in the immediate area around Nova Gold. There is no in-house restaurant, but room service... More 

Was this review helpful? Yes 1
puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Peter H, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I am happy to hear that you enjoyed your stay and were satisfied with our front office service. We try hard to provide the best service to our customers and their satisfaction is our reward. We trust you will have... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

Stayed 14 days at this great hotel, the staff were fantastic. Cathy at reception went above beyond with her customer service for my friend who was in another room. Organising a refund with an external hotel booking site. He unfortunately had to cut short his stay due a death in the family. The room was great with a big comfortable... More 

Was this review helpful? Yes 1
puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear David M, Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya. It is a pleasure to know that you enjoyed the room, service and our front office team served you professionally.This will help to motivate my team to continue working and do our best. Thank you again for your comments and we... More 

Pattaya, Thailand
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 17, 2015

A lot of nova hotels in pattaya from nova park through to platinum,but the gold is excellent and probably best value for tourists with a budget,big rooms and great pool.easy access to beach and bars.easy to find and get after a night out.

Was this review helpful? Yes 2
puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear des2duck, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I am happy to hear that you enjoyed your stay and were satisfied with our front office service. and selected us in the best choice in nova hotel .We try hard to provide the best service to our customers and their... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 16, 2015

we stayed at the hotel from 6th to 10th june2015. The hotel staff is pretty rude especially to the kids. Room service is terrible, even after telling them to keep coffee & tea in the rooms they used to conveniently forget it. As said in the reviews earlier pls note that there are no PC's in the room. The hotel... More 

Was this review helpful? Yes 1
puangpaka_c, Manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Manish569, Thank you for taking the time to feedback us. We are so pleased that you staying at our hotel. We are so sorry for any inconvenience about reading our service was not accepted for you and no fill more coffee in rooms.We will take all your comment and improve our service. We are eagerly await the next booking... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2015

The hotel staff are incredibly helpful and nice! Upon arrival I was pleasantly surprised to find that they upgraded me to a family suite, that was super cool! Shower, tub, 2 queen beds and a twin, full desktop computer and WiFi, 100s of cable channels, balcony overlooking the street below, and fast room service, gym, massage, outdoor pool and spa,... More 

Was this review helpful? Yes 1
puangpaka_c, manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Daer Mpaddison2, Thank you for sharing your comments with us in regard to your recent experience at our hotel. It is a pleasure to know that you enjoyed your stay with us and our team served you professionally. Thank you again for your comments and we certainly hope to welcome you back soon! We trust you will have a memorable... More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 13, 2015

It is our first time travelling to Pattaya with our friends. When we checked in we realized our shower pressure was not working for cold water. Called reception, they sent the porter to try and fix the issue. But still not fixed. Then i receive a call next day from reception saying they will sent an engineer to our room... More 

Was this review helpful? Yes 1
puangpaka_c, manager,rooms at The Nova Gold Hotel Pattaya, responded to this review

Dear Fiona L, Thank you for sharing your comments with us in regard to your recent experience at our hotel. I also apologize that you had inconvenience during stay with us. I have taken note of your comment about the water pressure and I have shared your experience with the team to address this from occurring again in the future.... More 

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