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Centara Grand Mirage Beach Resort

Travelers' Choice award winner
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277 Moo 5, Naklua, Pattaya 20150, Thailand
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Centara Grand Mirage Beach Resort
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Centara Grand Mirage Beach Resort
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1,693 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok, Thailand
1 review
5 of 5 stars Reviewed today NEW

Everything you could ask for from a Hotel. Exquisite from the first step in, to the last step out. Centara Grand Mirage is both grand and welcoming. My family and I arrived early at the hotel and was greeted with big smiles from all of the staff members. We were served a glass of exquisite Cocktail as we wait for... More 

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London, United Kingdom
Top Contributor
61 reviews 61 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a perfect holiday hotel if you have kids. They have everything that you would want from great pools, slides, creche, and loads of electronic games. If you happen to be over 10 though , you might find it a little boring. There is nothing really to complain about here, it all works somehow, but it is just a... More 

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QTM C, Manager at Centara Grand Mirage Beach Resort, responded to this review

Dear Captain B, Thank you for taking the time to provide your comments and feedback. We are disappointed that your stay at Centara Grand Mirage Beach Resort ,Pattaya did not meet your expectations. Centara Grand Mirage Beach Resort ,Pattaya enjoys a well deserved reputation as one of Trip Advisor Traveler’s Choice Resorts. There is plenty activity to do within hotel... More 

Pattaya, Thailand
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This is my second stay at this resort and after having lived next door for many years, I can say this is probably the worst run resort I've stayed and I dread having to stay here for the next couple days. I took an upgrade to a club room as I had my GF with me and I had quite... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just back from a week at centara grande. I went with my parents, sister and her familg and my 2 children. We arrived at the hotel at 9am and the hotel was very accomodating and gave us 2 out of 3 rooms early. The hotel itself was lovely and so were the outside areas. The bedroom was tastefully decorated and... More 

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QTM C, Manager at Centara Grand Mirage Beach Resort, responded to this review

Dear hespeckม Thank you for sharing your experience with others on TripAdvisor. Our staff is one of the best on this planet. Caring, quick to respond and grateful for every guest that stays with us, they are a force to be reckoned with. We are so happy to hear that you liked our property and can’t wait to see you... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW

We love the awesome pools and slides. We don't like the lobby area where it's crowded and has only 2 sofas. Check in was efficient. Ocean view room with king size bed was nice. But the Aircon was noisy (luckily they had a ceiling fan). Open bathroom with just a curtain which left the floor flooded. Toilet has no wash... More 

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QTM C, Manager at Centara Grand Mirage Beach Resort, responded to this review

Dear Dalina O, Thank you for staying at Centara Grand Mirage Beach Resort Pattaya. We are pleased to listen to your opinion and willing to improve on the part that we fell short on your expectations. On behalf of Centara management team, we apologize for any inconvenience and hope to welcome you back at our resort again in the near... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We used this hotel for a business trip and large event and had the usual fun and games, as always, with finalising all details. Not that this was anyone;s fault, but this is a hotel more accustomed to holiday makers than business travlelers. However when caught in a freak thunderstorm that jepodised our plans, the true nature of the hotel's... More 

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Abu Dhabi, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in Centara at the end of march with my husband and two kids (6, 3 years). It was our first time in Pattaya, but the second in Thailand. The check in was fast, despite that was a lot of people at the lobby. We got a big room with see view. The room was clean. My kids enjoed... More 

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QTM C, Manager at Centara Grand Mirage Beach Resort, responded to this review

Dear Anna M, Thank you very much for your recent stay in Centara Grand Mirage Beach Resort and for your positive comments shared. Reviews like this make it all worthwhile. We are so pleased you had a great stay and really hope to see you in the near future. CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT More 

Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

1.very poor service for restaurant no one refill the food, a bottle of tea and coffee you need take by myself. order room service need to wait for more than 45 mins (they said should be 20 mins send to the room) waiter not helpful not friendly. 2. only S & R's staff good service they can provided little fashion... More 

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QTM C, Manager at Centara Grand Mirage Beach Resort, responded to this review

Dear zoesu828, I want to sincerely apologize for the problems you encountered during your recent stay especially restaurant service. I can assure you that we take our guest's feedback very seriously and are addressing every point in your review. Your honest feedback allows us to work on the problems we have and become a superior hotel for our guests. We... More 

hong kong
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This is my second Centara property stays in the past 2 years. The first time was in Phuket. I travel with my family with 2 kids. Property design / theme is a definite winner with a nice water park especially great for toddlers to about 14 years old. Rooms are nice but toilet is in separate room from basin which... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
QTM C, Manager at Centara Grand Mirage Beach Resort, responded to this review

Dear Cau220, Thank you for sharing your feedback on Trip Advisor. I appreciate your review providing details and insights. Thank you for pointing out on the service in some areas. Your comments are well noted and appreciated as it is in our best interests to identify any area any staff that are in need of a little coaching to keep... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I wanted a place in Pattaya which is away from the crowd, modern, classy and self-contained. Centara offered that and much more. It was worth every single penny. Me and family plans to go back there soon.

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Beach (6)
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Club Mirage Ocean View Room (32)
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Deluxe FamilyRoom with Ocean View (41)
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Deluxe Ocean View King Room (15)
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Grand Mirage Duplex Suite (71)
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Grand Mirage Suite (33)
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Royal Suite (99)
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