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Citin Garden Resort

148 / 232, South Pattaya Soi 2 | South Pattaya Road, Pattaya 20150 , Thailand
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Citin Garden Resort
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Citin Garden Resort
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302 reviews from our community

Traveler rating
    109
    118
    50
    14
    11
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62
93
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (71)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (82)
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Wirral, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've been staying at the Citin Garden since 2011, up to 3 times a year. Sometimes for a month at a time. It's an OK place to stay and it suits me. However, there are one or two gripes I have to air. 1. The WiFi is absolutely useless! At times, for long periods it's unusable. Back in 2011, 2012... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in a "connecting room" and it was great. The room service, complimentary van service, breakfast, swimming pool was great. The staff was good and spoke english to my surprise. I would definitely recommended it !!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really all... More 

Ratnapura, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located closer to Pattaya, this hotel is a good and reasonable place to spend a night. Even though the parking space and the garden is not that big, the hotel caters almost all the basic needs. The staff is quite friendly, their English knowledge is pretty good and the food is also OK. But there isn't much to watch outside... More 

Was this review helpful? Yes
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Dear Sir, Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We checked in today 5th march. The receptionist is not a helpful guy at all. Had to carry the bagage myself. On top of that the worse is the hotel room. The AC doesnot cool the room. We complained thrice but the person did not take any action neither changed the room. Ultimately we had to move the bed infront... More 

Was this review helpful? Yes 2
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Thank you very much for your time to write and sharing your experience during your stayed at Citin Garden Resort. I am sorry to learn that we did not meet your expectation. Please accept our sincere apologies for your disappointments and please assure that this had been taken up with departments concern. Your feedbacks have been most valuable and informative... More 

Top Contributor
60 reviews 60 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 18, 2015

Located near the Big C off Pattaya Tai road(South Pattaya road in English) a 5 min pick-up ride to Second Road(shops, malls, restaurants) and a 10 min ride to Walking Street. Nothing really around the hotel to do but good place to relax. Room was large and clean, didn't like having a shower in the bath tub but rooms with... More 

Was this review helpful? Yes
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Dear Valued guest, Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that... More 

Pune, India
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 3, 2015

We were there in Nov 2013. Pool is good my kid loved it. But is not as fancy as it appears in photo. It was a nice experience with this hotel. Location good near from main street. we could hop into a tuk tuk for a city tour. Breakfast was ok for Indian veg family not much options but that... More 

Was this review helpful? Yes 2
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Dear Valued guest, Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that... More 

Mumbai (Bombay), India
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 30, 2015

Located very close to Pattay Beach and the main tourist strip, this hotel is easy on the wallet yet polished enough to feel special. Room service is fair, the WiFi is dodgy. Avail of free shuttles to the city.

Was this review helpful? Yes
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really all... More 

Pune
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 13, 2015

We booked this online with the help of reviews. The place is off the mail South Pattaya road which takes you to Beach road. The hotel is quite and peaceful, nice swimming pool, good breakfast, spacious rooms with balcony, rooms are clean and decent. Staff is very friendly but travel desk is something you can stay away from. They work... More 

Was this review helpful? Yes 1
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Dear Valued guest, Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that... More 

Dibrugarh, India
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 10, 2015

Citin Garden Resort hotel is for people who want to stay a bit away from the Noise and crowd. Nicely tucked off the south pattaya road in a by-lane this hotel is good for family and has a nice open area with a pool and a coffee shop. The morning complimentary breakfast is great with lots of fruits and items... More 

Was this review helpful? Yes 1
Prathumsri, General Manager at Citin Garden Resort, responded to this review

Dear Valued guest, Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort. As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that... More 

Kolkata (Calcutta), India
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 18, 2014

I had stayed with my entire family in a group booking from 07/12/2014 having taken 10 rooms. On 8th morning we left for coral island and on returning we found that some jewellery articles was missing from room no. 218 and decorative shoes missing from room no. 207. Immediately the matter was placed before the hotel reception and was asked... More 

Was this review helpful? Yes 7
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