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Pattaya Bay Resort

#48 of 394 Hotels in Pattaya
Certificate of Excellence
236 / 21 Moo 10, Soi 15 & 2nd Rd. | Nongprue, Banglamung, Chonburi, Pattaya 20260, Thailand
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Pattaya Bay Resort
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Ranked #48 of 394 Hotels in Pattaya
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Mikeysquared Nantwich, United Kingdom
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296 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Nantwich, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times and never been disappointed. The staff are very friendly and helpful. The rooms are clean and tidy and there is a lovely swimming pool on the roof of the hotel (8th Floor). Wifi is free, and i experienced very good connectivity. The breakfast is a bit limited, although it has been slightly... More 

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, Thank you so much for taking the time to share us your remarkable stay experience at Pattaya Bay Resort during your recent visit. Your kind compliments have been shared to our team members. I know that they appreciate the recognition that you have given and are always delighted to be of your service. We certainly hope that your... More 

Nha Trang, Vietnam
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location, one block off of busy 2nd Road and two blocks from Beach Road. A little hidden away not easy access by car but walking it is no problem. The staff was great and spoke excellent English. Great breakfast on the roof. Reasonably priced. Highly recommend for a stay in Pattaya.

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, We are truly happy to know that our products and services met your expectation and encourage you to come back to us in the future. We will do our best to ensure that you will have the similar experience for your next visit. We look forward to the day when we can welcome you once again. Warm regards,... More 

Swindon,England
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

rooms big and clean,staff frendly.had room service twice food very good and inexpensive..good location close to everything shops bars beach,,, only minus is a new development being built at back of hotel..i was at front so it didnt disturb me..would definately return at the price,,i paid 900 baht a night in may 2015.

Was this review helpful? Yes 2
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, We were delighted to read that you have enjoyed your overall stay with us and wish to thank you for your gracious comments about our hotel services, location and facilities. Your feedback inspire us to continually improve our service delivery. Once again, thank you, and we are looking forward to welcoming you back to Pattaya Bay Resort Warm... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good hotel. Not expensive. Quite. swimming pool. Kindly staff. Not far to the beach 15minutes to the walking street. Ottimo hotel conveniente e familiare. Pulito con piscina piccola ma accogliente. Non lontano dalla spiaggia e a 15 dalla walking street

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, We are truly happy to know that our products and services met your expectation and encourage you to come back to us in the future. We will do our best to ensure that you will have the similar experience for your next visit. We look forward to the day when we can welcome you once again. Warm regards,... More 

Hoi An, Vietnam
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 15, 2015

This hotel has very helpful and friendly staff. It has a lift and shuttle service. Its only 2 minutes away from Starbucks, 2nd road (shortcut via shopping centre), 2 min to laundry, food. It has very fast internet. Also a rooftop pool. The only thing that let it down was the terrible breakfast service. Coffee dribbled down the cup side,... More 

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, We would like to apologies for the disappointing according our outsource Breakfast service. We also appreciate that you have given us opportunity to address this issue with concerned. We will ensure that thier Key Manager receives your feedback to perform a much better role moving forward to perform up to Standard of Breakfas service. We hope to be... More 

Port Macquarie
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 15, 2015

This resort is a hidden gem in Pattaya. It's very central to shops, food, massage, entertainment and transport. But it's far enough away from all the traffic and noise so you get a great sleep. Very comfortable and large bed, nice hot shower and lots of TV channels. Good A/c and fairly quiet too. Not the newest hotel but well... More 

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, Thank you very much for taking your time to share your feedback with us through Trip advisor We acknowledge your concerns regarding the selection of breakfast. This we are welcome your suggestion where we can further improve. We look forward to the day when we can welcome you once again. Warm regards, Walailuk C Resident Manager More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 2, 2015

I used to stay here all the time and i was always very happy there until they started building in a massive extension to the hotel in the car park but if you just want to sleep there and you dont mind a balcony looking straight out at high buildings only metres away. I have found much better places to... More 

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, Thank you for your valued patronage and feedback we are truly sorry effect the change of environment that does not meet your to expectations during your recent stay. Since your stay September 2014, We are glad to inform you most of Major noise is more less during limited time 08:00 AM -6:00 PM. We try our best to... More 

Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

Staff were very nice ... room was comfortable ... pool area was nice ... easy to walk to beach and Walking Street, also many bar and places to eat very near. Had a very nice 4 days ... will go back again.

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, We are truly happy our service and products have met to your expectations and we hope to give you more when the next time you come back. We look forward to the day when we can welcome you. Warm regards, Walailuk C. Resident Manager More 

Busselton, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

Have stayed at this hotel for the last 10 years, once for a month, every time i return the staff are always friendly and some of them have been there all that time. Security is very good and the cleaning staff do a great job. Only complaint is that the breakfast menu has not changed for 10 years but the... More 

Was this review helpful? Yes 1
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, Thank you for your valued patronage and feedback. We have noted your observations and recommendations for improvements to Pattaya Bay Resort. We will continue in our improvement efforts to provide excellent service and products to our guests. We look forward to welcoming you again. Warm Regards Walailuk C. Resident Manager More 

Umina Beach, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 12, 2015

Stayed here many times over the past 6 yrs. Rooms are clean and Aircon works well. Free breakfast and wifi. Staff are friendly and helpful. I have noticed they swimming pool is starting to show it's age and they have done something to the water in the past 18 odd months as it is not right as it hurts your... More 

Was this review helpful? Yes
WalailukPattaya, Manager at Pattaya Bay Resort, responded to this review

Dear Sir, We are truly sorry to hear about your unpleasant experience caused from our Swimming pool water. Our usual practice, we have daily maintenance with Water checkup both PH and Chlorine value by our technician in record. While I try to source out all concerned as you’re mentioned. Your suggestion is investigated and recover by Home and Pool Company.... More 

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