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All 361 Pattaya hotels

Best Bella Pattaya

4.0 of 5 Hotel   |   38/32 Moo 5, Pattaya-Naklua Rd | Na Kluea, Banglamung, Pattaya 20150, Thailand (Formerly BEST WESTERN Pattaya)
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Ranked #132 of 361 hotels in Pattaya
A recent review
3 of 5 stars Reviewed February 13, 2014
Vidhi_Samadhiya Mumbai (Bombay), India
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161 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 13, 2014

To be precise: 1. Good location, walking distance from Pattaya beach 2. Food is average and specially if you are Veg, they really have very limited options. 3. If you are Indian and fond of having Indian food, this place isn't for you. The Indian Cuisine that they have is pathetic. 4. Beautiful rooms, We opted the Sea view room..... More

Was this review helpful? Yes 1
BestBellaPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun Vidhi_Samadhiya, Thank you very much for sharing your experience at our hotel. We appreciate your observations about the hotel and the surrounding area. We are also appreciative of your remark especially on our Indian vegetarian food. We strive to ensure our guests experience the best visits possible during their stay and we were disappointed that our Indian vegetarian... More

Bangalore, India
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 12, 2014

it was a nice experience. the rooms were big and clean. we got a free upgrade to sea facing room. the only glitch was the 500 mtr. stretch from the main road, which is quite deserted and it isnt safe to walk there at night. however, the hotel has made arrangements to pick you up, free of cost, in the... More

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BestBellaPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun 'iwanttoconquer' First and foremost, thank you for your business and for your wonderful review. It is a pleasure to receive compliments of our rooms and services and we are happy to know that your stay was enjoyable overall. We are also appreciative of your remarks especially on our Indian vegetarian food. We are indeed undergoing improvement incorporating our... More

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 9, 2014

To be honest we had more expectations with the place, more specifically with the pool area, lobby and the location... But it was a nice experience overall... The room was good and had a good view as well... They have a wide range of non veg food items in breakfast but very limited in veg... Hotel staff was very friendly... More

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BestBellaPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun 'nikhilmangal', Thank you so much for taking the time to leave a review following your recent stay with us. We were disappointed to learned that areas of our property have fallen short of your expectations so please allow me to apologize in this regards. We are indeed undergoing improvement incorporating our guestrooms, and vegetarian food at the buffet... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2014

Little inside from main raod. Rooms very spacious and clean. Toilet too clean and with bathtub. I had a pool view room. You can sit in balcony have drinks with view of pool or sun bath. TV signal was not good. Reached hotel little early had to wait for couple of hours before room was allotted at 12pm. I spent... More

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BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun 'Cpdixit' Thank you so much for taking the time to leave this kind feedback. Your comments were most generous and will be passed on to our team members knowing that it will serve as an inspiration to continue their efforts. We strive to ensure each and every guest's experience is satisfying and we are extremely happy that we... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 13, 2014

Good and spacious rooms. However furniture seems to be of old tradition. The Television is a big fat box and no LCD or LED available. Pretty far from the main road. Shuttle service available, however only on specific timings. Food was descent enough.

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BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun 'NIRAV6585' Thank you for taking the time to share your experience and for staying at our hotel. We truly appreciate your comments about our rooms. As our on going commitment in upgrading the Hotel, please be informed that we are changing all our television to LED and we are changing all guestroom furniture as well. Hope you will... More

Pune, India
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 10, 2014

Lovely hotel ! Comfortable rooms at a brilliant rate The staff is very warm and helpful One if the highlights of my trip was watching the sunset in their infinity pool!! One of the best hotels in Pattya close to walking street and a good concierge service

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BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun 'Areez_M' First and foremost, thank you for your business and for your beautiful review. It is a pleasure to receive compliments of our service and our staff. Every day, we encourage our staff to make every guest encounter a memorable one and I'm happy to learn that you find our staff helpful. I am sure that my colleagues... More

Brighton, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 21, 2013

Me and my partner booked the Best Western through Flight Centre with our flight, so for starters we had a better deal than the normal rates. We stayed there for two nights, when we arrived after that 15 hour flight etc and transfer from the airport, we had to sit in reception for like an hour and a half while... More

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BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun JamzBiggavel22, Thank you for taking the time to share your experience and for staying at our hotel. We sincerely apologize that your stay was not fully satisfactory and we regret that we failed to give you the fine accommodation we strive for with all our guests. We strive to ensure each and every guest's experience is satisfying. If... More

Pune
Contributor
14 reviews 14 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 20, 2013

Location : As compared to other hotels that we saw in Pattaya, this hotel has a fairly good location. Its away from all the hustle bustle but in walking distance from the beach area. They have a shuttle service to the main road but the man in charge of the shuttle service speaks no English. He was outright rude when... More

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BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun AnupamaKoturKaddi, Thank you very much for staying at BEST WESTERN Pattaya and for your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart on focusing and improving our service.... More

Lemvig, Ringkobing, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 7, 2013

For. 8 nights, we have been staying at this hotel. The room was okay, but not cosy. We had a free safety deposit box, and free wifi. That worked fine. But the toilet in our room ran all the time, and though we told it at the reception and asked for a repair, this didn't happend. There were a Lot... More

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BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun Lone O, Let me start by thanking you for your review regarding your recent stay at BEST WESTERN Pattaya. We sincerely apologize that your stay was not fully satisfactory and we regret that we failed to give you the fine accommodation we strive for with all our guests. Your business is very important to us and we value... More

Bangkok, Thailand
1 review
2 of 5 stars Reviewed December 2, 2013

I stayed in this hotel on November 30, 2013 to see Fire Work in Pattaya , room is big interior design is ok but color of armchair look loke in cheap motel ( pink ) , restaurant for breakfast is quiet dirty on the floor you will not feel like to have your breakfast if you look at the floor.... More

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BestWesternPattaya, Guest Relations Manager at Best Bella Pattaya, responded to this review

Dear Khun Satid D, Let me start by thanking you for your review regarding your recent stay at BEST WESTERN Pattaya. We would like to thank you for your valuable feedback which will enable us to direct steps for improvement particularly our Restaurant condition. We sincerely apologize that your stay was not fully satisfactory and we regret that we failed... More

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Additional Information about Best Bella Pattaya

Also Known As:
Best Western Pattaya Hotel Pattaya
Best Western Pattaya Hotel
Address: 38/32 Moo 5, Pattaya-Naklua Rd | Na Kluea, Banglamung, Pattaya 20150, Thailand (Formerly BEST WESTERN Pattaya)
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Best Value Hotel in Pattaya
#46 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Bella Pattaya 4*
Official Description (provided by the hotel):
Discover the newest Best Bella Pattaya! This is a new, modern hotel with state-of-the-art facilities and typical Thai tradition hospitality. We are conveniently located near the heart of Pattaya City. Experience the modern and a high quality of room facilities with an inspiring ocean and pool view. We are located within a walking distance to Pattaya Beach, shopping areas, entertainment shows and a few minutes to the pedestrian street. The hotel provides various types of services including free Wi-Fi/LAN Internet access within the hotel and other Thai hospitality services. ... more   less 
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