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All 309 Ko Samui hotels

Al's Resort

3.0 of 5 Resort   |   200 Moo 2 Chaweng Beach, Ko Samui 84320, Thailand
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Al's Resort
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56%
Ranked #264 of 309 hotels in Ko Samui
A recent review
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245 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 3, 2014

We arrived at Al's resort at 12pm (The check in time stated on Agoda), only to find out the check in time was actually 2pm. The lady at the front desk was quite rude in my opinion although the doorman and rest of the staff were quite polite. We arrived at 2pm only to find that in fact there is... More

Was this review helpful? Yes
NORA l, Front Office Manager at Al's Resort, responded to this review

We appreciate this comment as the concern put together was fairly been addressed . We apologize if ever the interpretation of our staff unhelpful hand was been felt as a rude one as conferring with the said front office staff she was explaining the accessibility of the free WIFI is strong at the lobby and has a weak signal in... More

Top Contributor
132 reviews 132 reviews
34 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed February 2, 2014

Al’s Resort is definitely one of the nicer & better value hotels with Clean Bathrooms and Comfortable beds on Chaweng Beach, which is situated 3 minutes walk away from the busy streets & Bars/Pubs. Check in was fast & simple; with smiles from the ever friendly staffs, who also provided free map of the area upon arrival. The other bonus... More

Was this review helpful? Yes 2
NORA l, Front Office Manager at Al's Resort, responded to this review

We are overwhelmed with this comment . As we are committed to give the best service , we are on this endeavor that feedback from you will give us the guiadance where we can improve more . We hope to see you again on your next holiday trip. Thank you. In behalf of Management of Als Group, Nora Lim Front... More

Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 17, 2014

The hotel was overall average. The rooms were average, the bathroom was not so good. However the check in check out was quick, and the staff at reception was very supportive at organizing trips and renting motor bike. The best part is the location you get at a very affordable price. the hotel's beach is on one of the better... More

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NORA l, Front Office Manager at Al's Resort, responded to this review

Thank you for this observation wherein as of now there were some improvement that was done since your last visit with us last April 2013. We want to welcome you again to spend your quality time with us on your next holiday trip. With our best regards, In behalf of Als Group Management team Nora Lim Front Office Manager Als... More

Stockholm, Sweden
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2014

The hotel has seen its better days, need some color, new chairs and the finnish is missing.The room we had was big, bad bed and too hard and big pillows. Too few chairs by the pool and beach for all the hotel guests. Do you want to be in the center of everything it is good. Breakfast buffe, ok. Staff... More

Was this review helpful? Yes 1
NORA l, Front Office Manager at Al's Resort, responded to this review

We appreciate it very much for this feedback especially the observation of a friendly hotel staff with the exception of the reception. We make a caution already to all our reception staff to project a consistent assistance friendly attitude to all our visiting guest. We welcome you again to visit our place in which we want to overcome and show... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 24, 2013

Very clean. Sparkling pools. Very friendly staff. Incredible value for money. Rooms and facilities are basic but sparkling clean. At the price, highly recommended. Don't expect 5 star facilities at 2 star prices though. But you can expect 5 star service from the 5 star staff!! And the location is fantastic.

Was this review helpful? Yes 4
NORA l, Front Office Manager at Al's Resort, responded to this review

We felt very grateful with this uplifting observation during your visit to our property. Our commitment for the best service that we could is always our goal to all our guest. We hope that you can come across again to our property on your next holiday trip and trust that we will serve to the fullest that we can do.... More

Bergen, Norway
Top Contributor
56 reviews 56 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 15, 2013

This hotel has really the perfect location on Chaweng. Just away from the noisy nightclubs, but still 2 minutes to walk to them. On the beach with a swimming just behind the beach. The price was very nice, and the room we had was big. With seaview. Nice to wake up to in the morning. But it was only two... More

Was this review helpful? Yes 1
NORA l, Front Office Manager at Al's Resort, responded to this review

We are very much delighted and felt overwhelmed for sharing your good experience spending your holiday with us. We welcome you and your friends for your next holiday time serving you the best that we could, Thank you . In behalf of the Management of Als Group With my best regards, Nora Lim Front office Manager Als Group More

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2013

Myself and my boyfriend were backpacking but wanted to stay somewhere decent for a few days. The front of the Resort is located in a car park with a mini mart. First impressions not great but once you get inside it's very nice. Reception staff were friendly and welcoming! They let us view the room before we decided and also... More

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NORA l, Front Office Manager at Al's Resort, responded to this review

We are very much overwhelmed with your comment and observation. We hope that we can be more of service on your next holiday trip. For the feedback that you had for the loosen mid door of H/K staff, we already had this addressed and we thank you for this information as our H/K projects much more careful actions for the... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 8, 2013

Quating the Front desk manager In Als Resort after I complined ,"If you want to buy a toyota and Not MB thats what you get " . So I got from them a room and Horel that looks like very old Toyota tha noting work . Dont go there all is bad : From broken part in the toilet ,... More

Was this review helpful? Yes 3
NORA l, Front Office Manager at Al's Resort, responded to this review

We treasure this quotation as this will gave way for us to gauge an appropriate remedy and solution for your observation. We just want to convey also that during your stay with us, our Desk Manager ( RM) had made a conversation offering a new room of same category finding out that you feel uncomfortable with the present room you... More

Paris, France
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2013

We didn't book a room at this hotel but I write this review for one thing : their staff. We just wanted to go on the beach. The man at the entrance of the hotel refused. We said to him that we had 2 kids and a baby but he refused again and told us to move. For a country... More

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NORA l, Front Office Manager at Al's Resort, responded to this review

We thank you for this comment . This measure was a part of our hotel policy that a privacy will be caution to hotel guest only as we are restricting our passage thru the beach area from non hotel guest. We extend our apology if the delivery of our Security officer was not appropriate by the time that he want... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 4, 2013

We went there during a short trip to Samui. We booked 2 rooms in advance, and arrived there around 11:00. We were told that we could not check in before 14:00. We can understand that, but the way we were told was very unfriendly. It was also obvious that the hotel was even not half full. This was confirmed the... More

Was this review helpful? Yes 2
NORA l, Front Office Manager at Al's Resort, responded to this review

Greetings from Al's Group. We appreciate highly this observation as we extend our apology for the displeasing welcome you have experience. We will take note this comment so that some appropriate measures will be concluded for an improvement and growth. If given a chance, we want to cope up on your next holiday trip and welcome you for a betterment... More

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Additional Information about Al's Resort

Also Known As:
Al`s Hotel
Al`s Hotel Koh Samui
Als Hotel Koh Samui
Als Resort Koh Samui
Address: 200 Moo 2 Chaweng Beach, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui
Amenities:
Restaurant Swimming Pool
Hotel Style:
#104 Top resorts Hotel in Ko Samui
Price Range (Based on Average Rates): $
Hotel Class:3 star — Al's Resort 3*
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