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All 310 Ko Samui hotels

The Island Resort and Spa

3.0 of 5 Hotel   |   162/21 Moo2 | Chaweng Beach, Ko Samui 84320, Thailand
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53%
Ranked #267 of 310 hotels in Ko Samui
A recent review
4 of 5 stars Reviewed September 10, 2013
Edward H Perth, Western Australia, Australia
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200 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sydney
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 22, 2013

Was initially very surprised at the state of this hotel when I arrived. Frontage is tucked away and the front desk looks like a park rangers office. People working at the front desk are not very helpful and they took a while to sort out my booking. We were them taken to a room that was more similar to a... More

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NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

We appreciate this comment in which we are now on the stage of re-constructing a new hotel on this location. The Island resort and Spa cease its operation since October 2013. We hope to see you back after the 2 years construction for a new image that we tend to be of more service with the new outcome and high... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 24, 2013

Having travelled most of Asia, and visited Koh Samui several times, we were really disappointed with this accommodation. So much so, we refused to stay there after seeing the rooms. We booked Deluxe Villas, but there was nothing deluxe about them!! They were boxes made from fibro cement sheeting. Whilst clean inside, they were small, dingy and dated. The bathrooms... More

Was this review helpful? Yes 1
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

This observation was been fully appreciated as the Management has come up for a final plan. The Island Resort and Spa is presently on its way of full reconstruction to project a new image for changing and improvement of its facilities. We are hoping after the 2 years time that The Island Resort and Spa construction for a new higher... More

Belfast
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2013

Disappointing hotel, dismissive staff with one who was extremely rude.wifi not acessible only in small reception area that isnt always accessible. Safe box also in receptiom and you had to pay each time to access it. Noisy throughout the night walls and windows thin so uou hear everything.pool and beach area had blasting music alday. Location on main street so... More

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Perth, Western Australia, Australia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 10, 2013

We stayed here in October 2012 and reserved one of their basic rooms. The staff were nice and accommodating, but the room was dated and lacked decent lighting. My girlfriend wasn't too impressed and asked for an upgrade, which didn't take long to organise. Our new room was a world of difference but still lacked a decent bathroom. We ate... More

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NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

We extend our utmost gratefulness that someway the better room that you had gratified your stay for spending your holiday with us. For some measures, the Management of Al's Group are now on its plan to enhance this subject property for re- constructing a new phase to entail for the betterment of our service. We hope that we could be... More

Αθήνα, Ελλάδα
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 9, 2013

Bungalows are scattered in an amazing garden that gives you the feeling you're in a jungle! We actually saw frogs, squirrels and exotic birds! Totally different from other hotels in the island. Rooms are ok and clean. At the end of the garden there is a pool and the famous Chaweng beach. Great location -you're at the heart of Koh... More

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NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Greetings from Al's Group. We appreciate it very for this overwhelming message . We hope that you can visit us again on your next holiday trip. Thank you for imparting your time staying in our property as we are always ready to serve you to the best that we can do. In behalf of Al's Group management, Nora Lim Group... More

Lahore, Punjab, Pakistan
Top Contributor
105 reviews 105 reviews
24 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 5, 2013

this is very good 3 star or 3.5 star hotel , only pool villa is good , other rooms are just ok , reception is too small but very cooperative , food in room is good , bar is also not bad , beach arrangement is very good , with small money this is good hotel but go for only... More

Was this review helpful? Yes 1
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Good day. We would like to extend our great appreciation for this message and comment. Please accept our gratitude and acknowledgement and looking forward for your next holiday trip that we could be of service to you again. In behalf of Al's Group, Nora Lim Front office Manager More

Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 28, 2013

I can not believe how pretty this whole place is. Just want to start by saying the people who wrote the bad reviews were unlucky or maybe expecting something else or it was their first time to South East Asia? But this resort, for the price and location, is beautiful. The garden, where the bungalows are, is insanely beautiful. The... More

Was this review helpful? Yes 1
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Dear Sonia, Good day and greetings from the Al's group( The Island Resort and Spa). Thank you very much for this motivating comment. You have just described our resort veraciously with a factual scenario as a consistent traveler. In behalf of the Management team of Al's Group, we are looking forward on your next holiday trip enjoying once again the... More

Denmark
Top Contributor
69 reviews 69 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 22, 2013 via mobile

Located directly on the Beach of Chaweng, and very close to centre of Chaweng. We had a deluxe sea view room, which is located around the pool area, the room had what we needed and was kept clean. Staff was helpful but their English skills where below what could be expected of a tourist hotel.

Was this review helpful? Yes 1
Wuthichai, Manager at The Island Resort and Spa, responded to this review

Thank you for choosing Island Resort and Spa, The Hotel Koh Samui for your recent stay in Koh Samui. We’d be grateful if you would review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip. Our guests often tell us how helpful it is to read past guests' reviews before... More

Isle of Wight, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 22, 2013

Booked a superior room to make use of Avios points, not a good choice as the room was dark and very dated. The bathroom was even worse with very poor facilities. Location is good on the beach at the north end of Chaweng so close to all bars and restaurants but quiet on the resort. The resort is not well... More

Was this review helpful? Yes 1
NORA l, Front Office Manager at The Island Resort and Spa, responded to this review

Dear Eddie, Greetings from The Al' group ( The Island resort and Spa). Thank you very much for this comment as even you have experience a dissuade holiday, we appreciate that you still managed to stay with us. This message were been taken irrefragable as the Management of Al's group have the scheduled plan for a remedial program for their... More

Phuket
Top Contributor
64 reviews 64 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 24, 2013

We stayed in one of the older cheaper rooms which was really in need of renovation although it did have a new AC unit installed. It's on the beach but the area in front is not ideal for swimming. It's a bit too close to the Ark bar which could be heard in the room at night. I wouldn't recommend... More

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Additional Information about The Island Resort and Spa

Address: 162/21 Moo2 | Chaweng Beach, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Island Resort and Spa 3*
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Also Known As:
The Island Hotel Koh Samui
Island Hotel Koh Samui

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Amenities

Bar / Lounge Beach Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#152 On the Beach Hotel in Ko Samui
Hotel Class
Number of rooms
6220

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