There local staff are quite OK ,but not the sale office.. I meet some of the front desk are not very friendly some are OK. I was told before I purchase package for 4 nights that the view is magnificent ...180 degree from room balcony ... I can tell you yes from couple of spot ,but definitely not for all... more

Me and my wife had our honeymoon at the Kala, the service was excellent, the breakfast we thought was very nice as it has no time restrictions and we can have it whenever we want. And the breakfast we thought was the the best in the island, although the selection is not huge, but we can see each dish is... more

We arrived at the Kala, which was the most beautiful resort! We had 23 guests for our wedding which was planned by the lovely Maria and Pat. Throughout the build up to the wedding, Maria spent months of planning and made every special request possible. We chose the Kala to spend our wedding with our guests as there was a... more

We stayed in the Kala for just over a week in mid September. When you walk in the door, the views will take your breath away. Our deluxe room was stunning with massive stone bath and a balcony which looked over the amazing infinity pool and stunning sea view. We got a great deal on our bed and breakfast but... more

Beautiful location and views. Staff were incredibly helpful, friendly and accommodating. There is an excellent atmosphere that suits honeymooners and small families alike. The rooms are well appointed, well serviced and leave you feeling like you could spend the rest of your days there. The Spa staff were helpful and friendly, the restaurant and bar staff had become old friends... more

A nice property with cliff top seafront view. Service is generally friendly and efficient. Food is average and slightly overpriced. Room is large but decor is dissappointing for resort of this calibre. Buildings are little rough on the edges eg. large gap on doors, cracked tiles, mouldy steps etc. A more careful maintenance regime will bring it up to another... more

The Kala is an amazing hotel and in fact was our favorite in our South Thailand trip. We stayed with them twice once on our way to Kao Tao and the second trip was on our return journey back to Bangkok. Quite simply the hotel is pure luxury and I imagine in a few years the prices will be hiked... more

Finding a hotel in Koh samui was a trying experience for us simply cause there is so much to choose from. Also our requirements were complicated. We wanted an affordable hotel with enough comfort and luxury, sea-view, not in Chaweng but close enough to access easily and a boutique hotel. After a lot of searching we finally settled upon The... more

Staying at this resort was a fantastic experience. We always felt completely at home, relaxed, and able to simply relax. The facilities and service are great. We used the shuttle service to both Lamai and Chaweng, and were more than happy to 'escape' back to the Kala from the busy main drag areas. Even our teenage daughters agreed that this... more