Stayed here in April 2012 for five nights. Was very impressed by the service at this stunning hotel. The pool was huge and the gym very good for a hotel gym, exceeded expectations. Jacuzzi and steam rooms in the changing rooms were great too. Had the buffet for dinner one night which was really nice except we were eating a... More

The beautibful decoration of Thai northern style and more details to make you feel better right. The room is large very clean and full amenities. The touch of aroma asmosphere is good for relax . The wonderful breakfast , the selective of food materials to cook and set daily menu are suprub. The staff are fully serviceminded to serve you... More

The rooms are very nice and large, TV screen is quite small with tv speakers in the bathroom. Nice bathroom with large window to bedroom. Swimming pool is massive and stunning. With cold towel's, fruit and water jug brought over as soon as entered the pool area. The hotel lobby and stairways are beautiful and spotless. House keeping service kept... More

We returned to the Chiang Mai Shangri-La in March. As this was a business trip I wanted safe and true and the Shangri-La delivers. Very central location for a nice walk to the Night Market, Saturday & Sunday walking street markets. The hotel is really built for conventions as it is huge and a bit impersonal. I recommend booking to... More

The attention to detail is the defining issue for me. Everything about the room and service was faultless. The staff was very friendly and accomodating. I needed to use the business centre to briefly and they opend it up and because I was only a few minutes did not charge the minimum fee. The pool was a wonderful relaxing place... More

This is 5 star hotel so our expectation was accordingly high. We were not disappointed. Everything is OK even free wi-fi works well. The location of the hotel is terrific, can walk to the night bazaar and around city center. Pool and Spa very beautiful and with good service. Recommend. More

We stayed at this hotel only two nights without dining. Staffs were well-trained and friendly. Clean and neat room with more than sufficient spaces. Swimming pool was perfectly maintained with crystal clear water. The best swimming pool in the hotel I ever experienced. My wife was so happy with well-organized bathroom and lovely amenity goods. She was so happy for... More

This hotel was amazing. Beautiful rooms, fantastic services, excellent staff, wonderful pool, close to everything. I would recommend this hotel to everyone. It was one of the best places I stayed in Thailand. Nothing else could compete. More

I stayed at this hotel with my Partner and my 11 year old daughter from the 27th of December 11 till the 31st December 11 i have no complaints about this hotel lovely room,Lovely Staff and well presented hotel for being 5 Star. We actually had a room about half way up and facing the street i thought at first... More