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All 332 Chiang Mai hotels

Shangri-La Hotel, Chiang Mai

5.0 of 5 Hotel   |   89/8 Chang Klan Road, Chiang Mai 50100, Thailand
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Ranked #13 of 332 Hotels in Chiang Mai
Certificate of Excellence 2014
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931 reviews from our community

Traveler rating
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    8
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217
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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English first
Puyallup, Washington
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first night in Chiang Mai after a very long trip was spent in the Shangri-La Hotel - we were thrilled to be treated to a beautiful lobby, a lovely staff who welcomed us with a hot towel and refreshing drink at check-in and a fabulous bed in an air-conditioned room to sleep off the miles and the time change.... More

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Australian Capital Territory, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I went here with my mum, early January and had an absolute blast! Staff were VERY friendly and helpful! Rooms were immaculate! Room Service was great! The restruant (evening and morning buffets) very absolutely spliendid! .. Huge variety! Chef was willing to cook you whatever you felt like. The hotel is 5 minute walk from all the action ei- shops,... More

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Arlington, Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our visit was short (only three days), but we had a beautiful view overlooking the swimming pool and gardens as well as views of the city from our corner accommodations. The evening buffets were delicious and there was plenty of variety from which to choose. We usually began our evenings (or ended our tours for the day) at the lounge... More

Was this review helpful? Yes 1
Ireland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived from Bangkok to this impressive hotel in the centre of Chiang Mai, less than 10 minutes from the airport. Greeted by lovely receptionists and given cold towels and a welcome drink. Informed upon check-in that we would receive a complimentary dinner in the restaurant which was great. The service was above and beyond what we expected. The rooms were... More

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Monterrey, Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

3 Months Ago during May I was here for my Honemoon, The hotel greeted us like none other and everybody is amazingly friendly. We had fresh fruit in our room everyday and off course were greeted with petals everywhere, even in the tub HEHE nice touch ! Also chocolate covered strawberries with a complimentary bottle of white wine. Room service... More

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Hong Kong
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 4 nights. The hotel granted us complimentary buffet dinner for two. Our room is on 7th floor. It is spacious and facing the garden and pool. The toilet is clean and shower is powerful. The hotel is 20 min walk from old town and a few minutes’ walk to night market. Check in and check out are... More

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Senior Contributor
39 reviews 39 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I usually only stay in places like this when travelling on business, but after a few weeks of backpacking I stayed here for 1 night to recover / get a decent shower etc. This really is like living in a palace and the staff are super friendly and will bend over backwards to see to anything that you need -... More

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Los Angeles, California
Top Contributor
57 reviews 57 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first trip to Chiang Mai. The Shangri-La was a wonderful choice. The lobby is beautiful. Swimming pool one of the best we have ever seen. Well worth booking the Horizon Club. Staff took care of all of our needs in booking tours. They remember you each day. We were a family of 6. They had a table... More

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Alexandra Headland, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Shangri-la for 6 days earlier this year. The staff were so helpful and we felt thoroughly spoilt as they went out of their way to fulfill our requests. Ben (the engineer) found us red dragon fruit and macarons for breakfast !! The concierge organised tuk-tuks and other trips for us to the temples and the pool... More

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Macau
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The room is average, however, with the helpful staff at the horizon lounge, I can relax a lot. In the morning, can enjoy the nice breakfast, then can facilitate the swimming pool and health centre, getting around near the city area of Chiang Mai, then during happy hour 5:30-7:30, getting some alcoholic and snacks before hanging out for spa and... More

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Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
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Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La

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