We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Chiang Mai

Certificate of Excellence
Hotel website
Hotel deals
89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Announcement
Free Wi-Fi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Shangri-La Hotel, Chiang Mai
Professional photos View all
Browse nearby
Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
Rate this Hotel

1,139 reviews from our community

Traveler rating
    743
    291
    76
    19
    10
See reviews for
260
465
73
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1139)
  • Mar-May only
    (255)
  • Jun-Aug only
    (241)
  • Sep-Nov only
    (248)
  • Dec-Feb only
    (395)
All months
Bangkok
Top Contributor
56 reviews 56 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room is spacious, nice and clean. Staffs are very friendly. Various kinds of food for breakfast buffet. There are 3 restaurants in the hotel. Huge and clean swimming pool surrounded by beautiful garden. At the rear of the hotel is the sanctuary place for spa. I tried aroma therapy at Chi spa before bedtime, it was perfect. The hotel... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Enjoyed my stay at Shangri-la Chiang Mai. Centrally located and near to the Night market. The front desk and club floor service staff were very polite and helpful. Though i didnt have the opportunity to take a swim but the swimming pool was nice. Only issue i had with this hotel is the poor manning of the concierge counter. There... More 

Was this review helpful? Yes
Glen Allen, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Amazing service and food. The attention to detail was great. After our room was cleaned the first day and the staff realized we were traveling with a little one they left a bath package and a bag with crayons, coloring book and a toy. We were offered the Horizon Club special and did not regret it. It included breakfast, mid... More 

Was this review helpful? Yes
Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed only 1 night in this hotel as part of our Honeymoon in Thailand and we really enjoyed it ! This was our 3rd Shangri-La hotel (previously stayed at Shangri-la Rasa Ria in Borneo and in Shangri-La Bangkok -both excellent! ) and would recommend it:-). Although this place is not as Opulent and Grand as the one in Bangkok... More 

Was this review helpful? Yes
Bern, Switzerland
2 reviews
4 of 5 stars Reviewed 1 week ago

I had a very good and relaxing stay at the Shabgri-la Hotel. The rooms are big and very clean. Staff is amazing helpful and give always a smile. I enjoyed the Horizon Club with excellent food and the team of George is extremely helpful in any questions you may have. A big thank also to the pool team. Staying here... More 

Was this review helpful? Yes
Bend, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled to Chiang Mai for the birth of my first granddaughter. Not knowing exactly when she might make her entrance into the world, I booked 17 days at the hotel. It was an exceptional experience in every way. The staff was great, the Horizon Club Lounge was welcoming and met my needs, my suite was comfortable and tidy and... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel, great service, great room, however the construction site to the side of the hotel does interfere with the enjoyment of the pool area. We were in Chiang Mai to explore the city and only stayed in the hotel to sleep so it didn't bother us but for those going there to relax and spend their days by the... More 

Was this review helpful? Yes 1
Farnham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, attentive staff and very centrally located. Always stay at Shangri La hotels in Asia but this one was one of the best. Wasn't expecting this level of service in Chiangmai but the hotel and staff excelled, a very pleasant surprise

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived to a very warm welcome from the Horizon Club staff, beautiful room, cleaned to a high standard, excellent location, ideal for touring, or a quick walk to night market, would recommend this hotel, there is some noise from the building work, but listening to music on your ipod, soon drowns it out, people still took a nap around the... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

My Premier room is large & comfortable, the location is near the night market, just a block away with 5 minutes walk. The facilities is as good as a 5-star hotel, the gym room (with sauna & jacuzzi) & pool is good enough as a resort. The construction noise neighboring is a bit annoying when in the pool area and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

1,067 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (459)
Viewed
Bathroom (16)
Viewed
Room/suite (96)
Viewed
View from room (29)
Viewed
Hotel & grounds (92)
Viewed
Pool/beach area (48)
Viewed
Dining (22)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
2:23
Videos (2)
Viewed
Other (152)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (592)
Viewed
Amenities (123)
Viewed
Deluxe Room (61)
Viewed
Horizon Club Deluxe Room (67)
Viewed
Kids Pool (3)
Viewed
Lotus Suite (146)
Viewed
Pool (28)
Viewed
Restaurants and Bars (110)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question