We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 331 Chiang Mai hotels

Shangri-La Hotel, Chiang Mai

5.0 of 5 Hotel   |   89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Shangri-La Hotel, Chiang Mai to your Saves list
Shangri-La Hotel, Chiang Mai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
91%
Ranked #13 of 331 hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
gerritcc Beringen, Belgium
  • Overview
  • Reviews (920)
  • Photos (417)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (236)
  • Location
  • More
Write a Review

920 people have reviewed this hotel

Traveler rating
    613
    227
    58
    14
    8
See reviews for
213
373
59
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Beringen, Belgium
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

The hotel is the best in Chiang Mai. The staff and service are perfect. The breakfast is fantastic and the pool is great. When you stay in the king rooms ,you can have a break in the lounge. This is a perfect place to relax and have a bite or a drink. The staff in the lounge is the best.... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 3 nights, big hotel with clean and welcoming entrance lobby - rooms well furnished and very comfortable. Arrived late at night, check in was speedy and faultless. The breakfast buffet was very good with plenty of choice and good quality food, both western and Asian available. Huge swimming pool with separate kids pool in the shade, drinks and... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is really what you expect to get from a shangri la but more,the service was amazing and the horizon lounge another lovely experience. The pool area and it's staff members are lovely and very helpful, great location with easy access to everything from night market to local shops and more. Highly recommend a horizon club room

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Burleigh Heads, Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Hotel in my destination City I have been visiting Chiang Mai for 12 years as one of my best friends live here. There are many great Hotels in Chiang Mai but I love the Shangri-La due to its Asian feel and hospitality. It is located a 5 min walk from the top of the night bazaar and close to... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent Christmas 2012 at the Shangri-La in Chiang Mai (earliest I could select for the review was Sep 13) and the hotel was perfect in every way. Our room was luxurious, comfortable and spotless, and we enjoyed every night we spent here - we didn't want to leave! From the moment we checked in to the moment we left,... More

Was this review helpful? Yes
Basingstoke, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Stayed as a family with our two children under 12. We had a club room. Our names were always remembered by staff. There weren't many children staying at the hotel so my kids were always fussed over. Pool area is beautiful and well designed. Quiet but not too stuffy for kids. Very easy to get transportation to the... More

Was this review helpful? Yes
Tel Aviv
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is as good as all the reviews suggest. From the moment we stepped off the plane and were met by hotel staff at the airport we were made to feel really welcome. Nothing was too much of a problem. The building itself is beautiful and the rooms are amazing. Nothing was too much hassle. We had rooms in... More

Was this review helpful? Yes 1
Kent, England
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed here for 4 nights at the end of July and had a great time. The service was superb and the staff were so lovely from the moment we were met at the airport by a hotel limo until the moment we were reluctantly taken back to the airport at the end of our stay. My... More

Was this review helpful? Yes
Seoul, South Korea
Top Contributor
136 reviews 136 reviews
58 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Shangrila The good Fabulous. Amazing pool, or pools, I should say. Location, minutes walk from the Night Market. A variety of classes are included in the room cost. My husband had two private, one on one, Muay Thai sessions and I was able to work with a personal trainer and take yoga. There are also classes for kids. Well appointed,... More

Was this review helpful? Yes
Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I haven't visited every corners of this big and beautiful hotel but sure all the hotel staff i met were polite, nice and friendly. Friendly and helpful hotel staff at the reception desk. The room is clean, but soon became my kid's playground (we were there with our kids 5 and 7 years old). Had the BBQ buffet dinner at... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Shangri-La Hotel, Chiang Mai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shangri-La Hotel, Chiang Mai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Travelocity, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Tingo, Priceline, Otel, BookingOdigeoWL, TripOnline SA, Venere and Jetsetter so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La

417 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (402)
Viewed
Room/suite (85)
Viewed
Hotel & grounds (77)
Viewed
View from room (20)
Viewed
Bathroom (11)
Viewed
Dining (17)
Viewed
Pool/beach area (43)
Viewed
Family/play areas (1)
Viewed
2:23
Videos (2)
Viewed
Other (146)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Chiang Mai with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Chiang Mai #8 Spa Hotel in Chiang Mai #9 Family Hotel in Chiang Mai #9 Luxury Hotel in Chiang Mai #10 Romantic Hotel in Chiang Mai
Hotel Class
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 
Number of rooms
281

Questions & Answers

Questions? Get answers from Shangri-La Hotel, Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer