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All 327 Chiang Mai hotels

Shangri-La Hotel, Chiang Mai

5.0 of 5 Hotel   |   89/8 Chang Klan Road, Chiang Mai 50100, Thailand
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Ranked #17 of 327 hotels in Chiang Mai
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
jazsacher Bangkok, Thailand
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813 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bangkok, Thailand
Top Contributor
126 reviews 126 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

Enjoyed my 2 nights at the Shangri-La in Chiang Mai. This is an older hotel but seems to have been refurbished as seen by the modern Thai decor of the rooms and lobby. The hotel staff is efficient and accommodating; we checked in early in the morning and the staff got us a room right away. Also liked our simple... More

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canberra
Top Contributor
64 reviews 64 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 8 nights in this lovely hotel. We always upgrade to the Horizon Club because we find this very good value. On arrival our room wasn't ready, so we were upgraded to a suite which was lovely. We found the staff faultless, particularly the Horizon Lounge staff. Food in the Lounge was terrific, (better than the Shangrila Bangkok!)... More

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Daly City, California, United States
Top Contributor
155 reviews 155 reviews
7 hotel reviews
353 helpful votes 353 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My criteria choosing a hotel was a good swimming pool and a good location and after reading a lot of the reviews here on trip advisor, booking and agoda I thought this would have been a great place to set up base for a first trip to Chiang Mai. So, when we got to the hotel late at night, no... More

Was this review helpful? Yes 3
Hong Kong
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have just returned from this hotel and would definitely choose to stay here again when in Chiangmai . The hotel is just five minutes walk from the bustle of Chiangmais night markets but stepping back into the hotel is an oasis of tranquility! A beautiful pool with comfy sun beds ,cold towels ,ice water and fruit served to you by... More

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Chiang Mai, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Last night we went to the Kad Cafe in the Shangri-la Hotel for their international buffet and BBQ. It was to celebrate our 45th wedding anniversary and our son and wife joined us. When we arrived we were shown in to a lovely alcove room - there was a gorgeous vase of roses on the table and they presented us... More

Was this review helpful? Yes 2
Hong Kong, China
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was fine. Good location within the city and the rooms were clean. Nothing noteworthy about the property or the service. I will say that my shower never had hot water, so I had to wash in the bathtub, which was a bummer. They sent someone to fix it, but I couldn't wait around for them to arrive before... More

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Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear JonandRayna Thank you for taking the time to write a review on your recent stay with us. We regret that your recent stay with us was not up to your expectations and we appreciate your sincere feedbacks on areas that we need to focus on in our service deliveries. In particular the hot water in your room and the... More

Canandaigua
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Front desk service and check in/out was excellent. Room was big & spotless, bed was not to hard. The Horizon club is great for breakfast and happy hour! Nice big pool with hot tub.Lots of loungers. We would stay here again.

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Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Physykes Thank you so much for taking the time to write a review on your recent stay with us. We are glad that you had a wonderful stay with us and we thank you for your kind words on the services rendered by our front desk team, the breakfast offerings at the Horizon Club and our facilities at the... More

Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very nice and clean. Although we had an internet problem for about two days, the hotel staff managed to fix it momentarily for us, giving in-room routers until the hotel's internet was fixed. The rooms are big and spacious, with lovely city and "mountain" views. The staff is amazingly polite and servicial, worthy of a Shangri-La. Breakfast... More

Was this review helpful? Yes 1
Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear tuchop Thank you so much for taking the time to write a review on your recent stay with us. We are delighted that you had a wonderful stay with us and we thank you for your kind words regarding the hotel cleanliness, facilities, spacious rooms, breakfast offerings in in particular our team problem resolution and customer services. We will... More

Mumbai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Well groomed and professional staff. Good facilities, nice night market round the corner. More vegetarian & Indian food options will be appreciated. Well managed rooms with the right decor and lights.

Review collected in partnership with shangri-la.com

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Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear AlokMehta Tahnk you so much for your recent review on your recent stay with us. We are delighted to learn that you had a great stay with us and we thank you for your kind words on your experience in particular our centralized locations from all the attractions and your inspiring words on our team groomings and professionalism. We... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This beautiful property is in the heart of Chang Mai, which is a centre for cultural and other activities. Chang Mai has a great zoo with two pandas and a tiger centre, both of which are a short ride away and well worth visits. There are numerous temples and other cultural attractions. Enjoy the peace and quiet of the Shangri-La... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear mchlchn Thank you for taking the time to write a review on your recent stay with us. We are glad that you had a great stay with us and thank you for your kind words on the superb location of our hotel that is centralized to all the tourist attractions. We look forward in welcoming you back in the... More

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Additional Information about Shangri-La Hotel, Chiang Mai

Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Chiang Mai
#11 Luxury Hotel in Chiang Mai
#13 Family Hotel in Chiang Mai
#27 Romantic Hotel in Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Official Description (provided by the hotel):
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 
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