We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 330 Chiang Mai hotels

Shangri-La Hotel, Chiang Mai

5.0 of 5 Hotel   |   89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Shangri-La Hotel, Chiang Mai to your Saves list
Shangri-La Hotel, Chiang Mai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
91%
Ranked #14 of 330 hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Bird-Bird-Blogger Hong Kong
  • Overview
  • Reviews (886)
  • Photos (403)
  • Amenities
  • Q&A
  • Room tips (229)
  • Location
  • More
Write a Review

886 people have reviewed this hotel

Traveler rating
    590
    217
    57
    14
    8
See reviews for
196
365
56
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hong Kong
Top Contributor
59 reviews 59 reviews
59 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked the Horizon Club room so the following is mostly related to this club service. - The Horizon Club rooms are in 10/F to 12/F which have a better view especially facing the swimming pool. - Check-in & check-out in 11/F Horizon Club. - Access to the Horizon Club from morning to 11pm which you can have snack, drink... More

Was this review helpful? Yes
Chiang Mai
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for 3 nights, would recommend taking the upgrade for an amazing room and to use the Horizon club. Nice pool area/ gym but a shame the tennis court was shut. The window in the room was huge and stunnig views.

Was this review helpful? Yes
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

my wife and I stayed here for 3 nights in July after travelling to Penang and Phuket. We wanted something a little better than a resort style stay so chose this. We booked a transfer from the Airport and were greeted by a Bus Boy and Chauffeur with cold drinks, cool towels and free wi-fi in the car, and once... More

Was this review helpful? Yes
Beringen, Belgium
1 review
5 of 5 stars Reviewed 1 week ago

this hotel has everything. Had a perfect stay. Got a better room when we complained about the extra bed. The only problem in this hotel is :if you order an extra bed .This is not suitable for an adult but good enough for a child.We got the problem in both rooms

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

The hotel has prepared all my needs for my baby before my arrival. Everything including the services are excellent. The only thing that I would suggest is to add a Thai restaurant inside the hotel. Highly recommended.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is amazing. It's so beautiful it takes you breath away. The surrounding area is not the best, at least when we went there was a lot of construction outside of it, but you could not hear a thing, you could just see it outside the window. We stayed here for a part of our honeymoon and they went... More

Was this review helpful? Yes
Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Rozhaja D Thank you for taking the time to write a review on your recent stay with us. We are glad that overall you had an excellent stay with us and we thank you for your kind words on the Horizon Club offerings during happy hour and our breakfast buffet. We would also like to thank you for your... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very pleasant stay. The staff are attentive and helpful. The room is clean and comfortable. The hotel pool is nice. The location is slightly out of the busy part of town, but its just nice, the area is not too busy and touristy.

Was this review helpful? Yes
Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Sqchat80, Thank you so much for taking the time to write us a review on your recent stay at The Shangri-la Hotel Chiang Mai. It is inspiring to hear that you had a great time with us and thank you for your kind feedback on our services, our superb centralized location, comfortable and clean room and the pool facility.... More

Basel, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My first visit to Chiang Mai made it beautiful as I chose the right hotel. My stay their was extremely comfortable in very clean bathroom, spacious and tastefully decorated room. The staff was very attentive and forthcoming. The location was perfect and I recommend this property to families, singles and couples.

Was this review helpful? Yes
Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Superchip1968 We are glad that you had an excellent stay with us and thank you for your kind words on the servics provided by our team, cleanliness and spcaiousness of our rooms and not forgetting our great location within the centralised Chiang Mai. We look forward in welcoming you back again to The Shangri-la Chiang Mai. Sincerely Azmi Kamsari... More

London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second time at hotel. Amazing service and stunning pool. Staff go out of their way to make you feel welcome. The lovely signature smell from the moment you enter the hotel. Staff in the horizon club even remembered my choice of coffee although I was only there for a few days. Rooms are nice but could be updated.

Was this review helpful? Yes
Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear JosephL Thank you very much for taking the time to write a review on your recent stay with us. We are glad that once again you had anexcellent stay with us and we thank you for your kind feeback on the services rendered by the team and the swimming pool facility. We will definitely share this with the team... More

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have just checked out of the Shangri La Chiang Mai after a lovely stay. We stayed in the Premier Room which was lovely and spacious for two people and could easily accommodate a third person. The breakfast was fantastic - both hot and cold Asian and western style food. My only criticisms would be that there was no sparkling wine/champagne... More

Was this review helpful? Yes 1
Azmi K, Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Georgeous097 Thank you so much for taking the time to write a review on your recent stay with us. Wse are glad that overall you had a wonderful stay with us and we would like to thank you for your sincere feedback on your recent stay. We took note on the suggestion about champagne for breaklfast, the eggs station... More

Owners: What's your side of the story?
If you own or manage Shangri-La Hotel, Chiang Mai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shangri-La Hotel, Chiang Mai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Travelocity, Booking.com, Orbitz, Cheap Tickets, Tingo, TripOnline SA, Priceline, Otel, BookingOdigeoWL, Agoda, Venere and Jetsetter so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La

403 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (388)
Viewed
Room/suite (85)
Viewed
Hotel & grounds (77)
Viewed
View from room (21)
Viewed
Pool/beach area (44)
Viewed
Bathroom (11)
Viewed
Dining (17)
Viewed
Family/play areas (1)
Viewed
2:23
Videos (2)
Viewed
Other (130)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Chiang Mai #7 Spa Hotel in Chiang Mai #7 Family Hotel in Chiang Mai #10 Luxury Hotel in Chiang Mai #12 Romantic Hotel in Chiang Mai
Hotel Class
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 
Number of rooms
281

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer