We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Chiang Mai

Certificate of Excellence
Hotel website
Hotel deals
89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Free Wi-Fi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Shangri-La Hotel, Chiang Mai
Professional photos View all
Browse nearby
Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
Write a Review

1,113 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Maybole, United Kingdom
Top Contributor
122 reviews 122 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars NEW

In a nutshell very good hotel in every sense BUT IF YOU LIKE using the pool to chill out forget it right next door they are building a massive complex and its coonstant banging and noise so spoilt our stay there expect to be like that for rest of the year, BUT if that is not your scene to lay... More 

Was this review helpful? Yes
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 5 nights here as a base for exploring the city and surrounding area. Room was great, very clean, lots of room. It was our anniversary and the room had been decorated with flowers and petals in the bath etc. Breakfast was very good, lots of choices. Only had lunch once which was very nice. Had an afternoon by the... More 

Was this review helpful? Yes
Bolton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good quality for price. Nice pool with drinks service. Staff are helpful. No real western style breakfast. Catering was much more for the Chinese visitors. Huge room which was quiet. Only 5 minute walk from the night market.

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had booked for four nights (Feb 8-11)at the property.The check in was quick and efficient.The hotel is centrally situated with the night market nearby.The entrance lobby is traditionally decorated with beautiful elephant statues.The rooms are spacious and the housekeeping is good.The restaurants serve reasonably priced good Thai &Cantonese dishes.The menu also contains Indian preparations. The breakfast spread is good... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

From the moment you walk into the lightly scented lobby you feel good plus the Thai hospitality at its best. Check in and check out was fast. Stayed at the Aranda Suite. Everything about the hotel is flawless and fabulous. Around 10 min walks to the night market.

Was this review helpful? Yes
London, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a pretty good five day stay in this 5 star hotel in the heart of downtown Chiang Mai. What's not to like? Great location, terrific buffet breakfast, top notch health centre with steam rooms, well equipped gym, huge clean pool (that isn't 60% sun cream.) The rooms are great...however the whole experience is severely compromised by the constant pounding... More 

Was this review helpful? Yes
Hong Kong, China
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

What a great shangri-la hospitality. With upgrade, and welcoming and departing gifts. Room is large and good. Amenities are high quality. Fruit was fresh. Breakfast generous. Location wise: a few meters out of the center but still perfect. Overall meets Shangri-la standard, but from the bottom of the scale. It's not Shangri-la HK or BKK. Will I return: No. Many... More 

Was this review helpful? Yes
Pasadena, California
Top Contributor
131 reviews 131 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 1 week ago

The Shangri La in Bangkok has always been a favorite of mine, so I looked forward to booking a room with my fiance in Chiang Mai for Valentine's Day weekend. Our expectations were high. First, it was impossible to enjoy the pool with construction going on from early morning to late in the afternoon. Romantic notions obliterated by loud obnoxious... More 

Was this review helpful? Yes
Perth, United Kingdom
Top Contributor
322 reviews 322 reviews
68 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a difficult review to write, for the simple reason that there is a major ongoing multi storey construction condominium project being erected immediately adjacent to the Pool area. Noise disturbance is very evident if attempting to relax in this area. Otherwise, the hotel is world class. The Horizon Club is great. Special mention to Da and George who... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This year, we reserved a room at the Horizon Club, and we requested a room with a balcony overlooking the Hotel's garden. And of course the beautiful unhindered skyview at nights. The Club's staff are all well-versed in spoken English and very conversationally-inclined if you would only pick their brains on the sites in Chiang Mai to visit at this... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shangri-La Hotel, Chiang Mai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Shangri-La Hotels and Resorts, Booking.com, Priceline, Agoda, Cheap Tickets, HotelTravel.com, Otel, Despegar.com, Hotels.com, Hotwire, TripOnline SA, Odigeo, Tingo and Jetsetter so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Hotel Style:
#4 Business Hotel in Chiang Mai
#9 Spa Hotel in Chiang Mai
#9 Family Hotel in Chiang Mai
#11 Luxury Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai

1,044 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (436)
Room/suite (94)
View from room (29)
Bathroom (15)
Hotel & grounds (92)
Pool/beach area (48)
Dining (22)
Business center/function rooms (1)
Family/play areas (1)
Videos (2)
Other (132)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (592)
Amenities (123)
Deluxe Room (61)
Horizon Club Deluxe Room (67)
Kids Pool (3)
Lotus Suite (146)
Pool (28)
Restaurants and Bars (110)
The Hotel (54)

Management photos: Courtesy of the property manager

All management photos (16)
Hotel & grounds (5)
Business center/function rooms (1)
Room/suite (4)
Dining (3)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay