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Shangri-La Hotel, Chiang Mai

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89/8 Chang Klan Road, Chiang Mai 50100, Thailand
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Shangri-La Hotel, Chiang Mai
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Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
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1,175 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visited this hotel as had some business here, but also was during Songkhran (Thai New Year) Hotel is really excellent - was upgraded on check-in to a larger room. Horizon lounge was a great place for evening cocktails, but would recommend lobby level for breakfast as wider selection. Service as ever was number 1 and very very good. Concierge very... More 

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UK
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Booked this as an assumed safe bet for some comfort in Chiang Mai whilst boyfriend was taking part in a sports tournament and I would be alone a lot. It was our 3rd Shangri La and I shan't assume the brand to be a safe bet in the future. This hotel was not a patch on the offerings in Oman... More 

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Gold Coast, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was my first trip to Thailand and Chiang Mai was my first stop. From the moment we stepped into the foyer of he hotel, we were welcomed by the warm friendly staff. After a long flight in from China, and getting late, it was refreshing and a great first impression. The hotel was very impressive, and in a great... More 

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Perth
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this resort. The food tasted absolutely beautiful, was very well priced, and the pool is sensational ... it was a salt water pool. Chiang Mai is a wonderful city, and I'm looking forward to going back there again.

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Miami Beach, Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Last time I reviewed this hotel, I said it was the "Best Hotel in Chiang Mai", well not anymore ! The rooms are still nice and so was the staff, but service has gone lower. I went to the gift shop to buy the scent of Shangri-la which was not available at this hotel. They suggested they have it shipped... More 

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Provo, Utah
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed in the Aranda Suite at the Shangri-La Chiang Mai. The Horizon Lounge was a highlight of the stay. Great food, many selections, a wide variety of beverages during the afternoon reception and Praew was so attentive and gracious. We look forward to our next stay.

Review collected in partnership with shangri-la.com

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Canberra, Australia
Top Contributor
62 reviews 62 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed two nights here at the end of my trip to Chiang Mai - it was worth it!! I had stayed in boutique hotels in Chiang Mai and had enjoyed that too but this was a real treat. Although there was a building going up next door and there was noise at the pool, the staff had discounted food... More 

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Hong Kong, China
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second visit, staying at Horizon Club, this hotel. I booked this privileged rooms at Hotels.com with reasonable price. We can lots of special privileges from other guests, like free and unlimited drinks and snack in the special lounge, separate breakfast venue, free wifi. When you go to swimming pool, the pool attendants prepared the folding bed with... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights. Great location in Chiang Mai! Close to the main attractions of night and weekend markets. The hospitality in the Horizon upgrade rooms were outstanding, like having your personal butler, they attended to all requirements, for example they made all our Resturant and spa reservations with places in and around Chiang Mai. Great staff in other parts... More 

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Auckland, New Zealand
Top Contributor
201 reviews 201 reviews
30 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a suite with Horizon Club access with our family of 4. They put two extra beds in the lounge room of the suite so that we effectively had 2 bedrooms and it worked perfectly for us. I definitely recommend upgrading to the Horizon Club as you can have a lovely breakfast there and especially because you can... More 

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