We recently had the pleasure this Hotel during a tour of Thailand during the floods last September. I have never enjoyed a stay so much the hotel exceeds 5 star rating and the bench mark has been lifted for me so far as hotels. The extras provided free for guests on the 17th floor and above were excellent and great... More

Opened just over 4 years,so still has some way to go before it reaches highest standards of Shangri-La group. Good facilities and great location,but be sure to request room facing the pool - road noise on other sides is deafening and window glass does not reduce the noise level much.Suggests a design fault by architects when built. Service overall was... More

There was something about this hotel that felt really special. We had a perfect four nights there in January - everything was that bit cooler and calmer after flying up from Bangkok. We booked a Horizon club premier room which we felt was great value and the club lounge is excellent. Our room faced the city and was spacious, light... More

Lovely large rooms, smiling and helpful staff, this is a lovely property with a gorgeous pool area. It is right in town yet is still a resort. I would definitely stay here again. More

Visited Chiang Mai with my family (2 kids, 14 and 9-yo). Confess that expected more of the city, but there are a lot of things to do around Chiang Mai. The Shangri-la is wonderful. We had booked two rooms, but since they could not put the two rooms close to each other, we were upgraded to the Presidential Suite (a... More

There's not a thing I could add to the perfect stay we had at Chian Mai, Shangri La Hotel. The service was superb, the restaurant excellent, the setting was gorgeous. I hilly recommend it. Roosevelt Island, NY, NY ' More

The hotel has good facilities and the staff are very nice. When we had a problem with the meeting rooms booking, they did their best to solve it. They have a nice bar. More

A good five star property. Nice rooms, plenty of closet space. Nice reception and lobby. The facade of the hotel is a bit office building-y. Pool is really nice. Breakfast is not great - if it's not included I wouldn't pay for it, there are amazing places nearby - a diner 2 min walk to the right with all the... More

Second trip to Chiang Mai - ( first time stayed at the Chedi - whose prices now border on the obscene ) While not quite the Shangri -la Bangkok ( i rated that first of 16 hotels in Bangkok )-- you will not go wrong here. Stayed on Executive floor with great breakfast, sandwich/soda for lunch, and drinks with almost... More