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All 334 Chiang Mai hotels

Shangri-La Hotel, Chiang Mai

5.0 of 5 Hotel   |   89/8 Chang Klan Road, Chiang Mai 50100, Thailand
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Ranked #11 of 334 Hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BMorgy Bishkek
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962 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is one of the best hotels I have stayed in. Yes, the location and quality are superb but what makes this hotel great is the little things that come from excellent management. Little things like your luggage waiting for you when you walk in the room; maids that take the time to coil your power cords; easy and free... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Shangri-La is an amazing hotel with top quality staff. I did not have one interaction on any of my days that disappointed. Thoughtful concierge, desk staff, cleaning crew, pool staff. I feel that it is the personal connections that make your stay great. Most hotels of this calibre have amazing pools, the Shangri-La, has a huge lagoon pool, kiddie... More

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Hong Kong Region, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Shangri-La to attend a workshop. The room was very comfortable and spacious for us. The staff were always pleasant and helpful. Upon realising we had an infant the check-in staff offered to locate a baby cot for us. As well as that they provided a baby bath and bathing materials. Hotel services were also prompt and efficient... More

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Bangkok, Thailand
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Shangrila Hotel with our two sons, ages 7&8. We luckily had a suite on the Horizon level which made all the difference. The two room suite allowed the adults to stay awake after the kids went to bed. Having access to the Horizon club was brilliant; breakfast and happy hour were key. Most important, on our... More

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Newhaven UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent 2 nights at the Shangri La last week and then 2 at Le Meriden. I generally tend to use more than one hotel just in case expectations don't meet reality. Both hotels were excellent but for me the Shangri La edged it in terms of ambience, facilities,value for money and overall appearance. Its a lovely hotel. Location wise its... More

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13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here with 3 young children and stayed on the Horizon Club floor for 3 nights. Having club access for a smaller area for breakfast and cocktails/snacks in the evening was well worth the extra cost. The room size we had was very nice, with 2 small beds set up along with the king size bed for the adults.... More

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Hong Kong, China
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Carries some of the problems large, old luxury hotels tend to: huge spaces to maintenance, endless carpets for example. nontheless: Top service, very generous with perks. Cant say food or room is too exciting, it's quite standard for Shangrila but not disappointing.

Was this review helpful? Yes
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Shangri-La is an absolutely beautiful hotel, gorgeous rooms with beautiful grounds. The staff made us feel like royalty! Definitely staying here again! Stayed on 12th floor - Horizon Club. We had a late afternoon flight and the staff was very accommodating in storing our luggage, using the executive lounge while we enjoyed additional sight-seeing until our scheduled departure. Happy hour... More

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Hong Kong Region, China
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Sitting by the pool on Sunday morning, surrounded both sides by building sites with work going on 9 thru 5. Noise consistent and loud. High rise apartments being built so would expect this to Continue for some months. Otherwise a very nice hotel with good service and large clean rooms.

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Senior Contributor
33 reviews 33 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 1 night and about 28 hours in total in a Horizon club room and the whole experience was superb. The staff were excellent throughout the hotel and in particular on the club floor. Our room was very comfortable, and the gym/steam room very good (although a rowing machine would be a welcome addition). The hotel is a... More

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Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
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Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La

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