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Shangri-La Hotel, Chiang Mai

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89/8 Chang Klan Road, Chiang Mai 50100, Thailand
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Sensational Horizon Club
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Shangri-La Hotel, Chiang Mai
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Shangri-La Hotel, Chiang Mai
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1,250 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
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Durban
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Although not as busy as Bangkok, when one walks through the doors of the hotel one feels immediately at ease. To be met with the signature Shangri-La frangrance adds to the serenity. Yes, I know other travellers mention the construction next door, but truth be told, it didn't bother us at all. Check in was handled promptly and professionally and... More 

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New Jersey
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent three nights at the Shangri-La in Chiang Mai and were very happy. The room was very clean, the staff was friendly and accommodating, and it was an extremely relaxing experience. It's also in a great location, right around the corner from the Night Market, but far enough away that you don't hear the noise from your room.

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Hong Kong, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Staff - very nice and attentive Location - great for relaxing - a little out from the old town area so quiet at night but close enough to walk up to the daily night bazaar, restaurants and a quick tuk tuk ride away from the old town. Rooms - very spacious and clean, very nicely furnished Pool - huge!

Was this review helpful? Yes 1
Guiyang, China
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay here. The hotel is a bit older, but well maintained. Beds were excellent, breakfast was awesome, and the hotel spa is a real treat! Seems there's not much to do in Chiang Mai, but everywhere we wanted to go was a short tuk tuk ride away. Highly recommend this hotel to anyone visiting Chiang Mai,... More 

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Mississauga, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic food and service and lovely rooms with great humidity and temperature control. Fantastic gym with a nice yoga room. TukTuks right outside the hotel make it easy to get around but it's just a walk to the night markets.

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Auckland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We are currently still at this hotel and our experience has been first class to date especially around food and concern for my son's allergies. I emailed ahead of arriving details of his allergies and from the onset they were on to it. Every member of staff who has any dealing with food is aware. We have been given special... More 

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Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel located in a great spot! very close to Night bazar and Thapae Gate. The staff are professional and helpful. The rooms are clean and luxury its worthwhile with the amount of money that we pay.

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Roving
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd time I have stayed here. Fits the Shangri-La mould of spacious and relaxing design - just walking into the hotel grounds helps you feel relaxed. The pool is one of my favourites anywhere, good for both swimming and relaxing, and great service at pool-side with water and fruit provided free. There are so many great food options nearby that... More 

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Edison, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I want to share with you that I had a WONDERFUL time at the Shangri-La Chiang Mai during my 4-night stay. It is a beautiful hotel in an excellent location in the city. The service in all ways – from the front desk, concierge, housekeeping, and concierge lounge – was exceptional. My guest room was extremely comfortable and spacious. The... More 

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Zurich, Switzerland
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a true 5-star place. Superb cuisine, very helpful staff, location close to the 'city', night market in easy walking distance. All perfect. Unfortunately there is a huge construction site of a new (appartment) building very close to the hotel which does not allow for real relaxing at the pool during daytime. My guess is that this will at... More 

Was this review helpful? Yes 4
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