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All 331 Chiang Mai hotels

Shangri-La Hotel, Chiang Mai

5.0 of 5 Hotel   |   89/8 Chang Klan Road, Chiang Mai 50100, Thailand
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Ranked #13 of 331 hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Scott P Burleigh Heads, Australia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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English first
Burleigh Heads, Australia
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great Hotel in my destination City I have been visiting Chiang Mai for 12 years as one of my best friends live here. There are many great Hotels in Chiang Mai but I love the Shangri-La due to its Asian feel and hospitality. It is located a 5 min walk from the top of the night bazaar and close to... More

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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent Christmas 2012 at the Shangri-La in Chiang Mai (earliest I could select for the review was Sep 13) and the hotel was perfect in every way. Our room was luxurious, comfortable and spotless, and we enjoyed every night we spent here - we didn't want to leave! From the moment we checked in to the moment we left,... More

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Basingstoke, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Stayed as a family with our two children under 12. We had a club room. Our names were always remembered by staff. There weren't many children staying at the hotel so my kids were always fussed over. Pool area is beautiful and well designed. Quiet but not too stuffy for kids. Very easy to get transportation to the... More

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Tel Aviv
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is as good as all the reviews suggest. From the moment we stepped off the plane and were met by hotel staff at the airport we were made to feel really welcome. Nothing was too much of a problem. The building itself is beautiful and the rooms are amazing. Nothing was too much hassle. We had rooms in... More

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Kent, England
20 reviews 20 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed here for 4 nights at the end of July and had a great time. The service was superb and the staff were so lovely from the moment we were met at the airport by a hotel limo until the moment we were reluctantly taken back to the airport at the end of our stay. My... More

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Seoul, South Korea
Top Contributor
136 reviews 136 reviews
58 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Shangrila The good Fabulous. Amazing pool, or pools, I should say. Location, minutes walk from the Night Market. A variety of classes are included in the room cost. My husband had two private, one on one, Muay Thai sessions and I was able to work with a personal trainer and take yoga. There are also classes for kids. Well appointed,... More

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Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

I haven't visited every corners of this big and beautiful hotel but sure all the hotel staff i met were polite, nice and friendly. Friendly and helpful hotel staff at the reception desk. The room is clean, but soon became my kid's playground (we were there with our kids 5 and 7 years old). Had the BBQ buffet dinner at... More

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13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is not alone as a high rise hotel in this tropical valley but they all seem out of place and probably should have been discouraged in favour of something less imposing. The hotel is well run with friendly staff but even in our week long stay we didn't really get to know any staff. It is really on... More

Was this review helpful? Yes 1
Houston, Texas
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the 3 nights we spent in Chiang Mai and loved it. The hotel itself is beautiful and has great amenities. Most importantly, the staff is incredible. Those who worked in guest services and at the door were extremely helpful and wonderful and really added to our trip.

Was this review helpful? Yes 1
Saint-gilles-les Hauts, Reunion Island
1 review
3 of 5 stars Reviewed 2 weeks ago

Be careful at the building construction and the noise. The location is ok near the night bazar.services and quality ok but the prices seems exagerate.no real views even from the horizon club.the concierge can provide good services.

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Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
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Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La

417 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Chiang Mai #8 Family Hotel in Chiang Mai #8 Spa Hotel in Chiang Mai #9 Luxury Hotel in Chiang Mai #12 Romantic Hotel in Chiang Mai
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Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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