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All 333 Chiang Mai hotels

Ratilanna Riverside Spa Resort Chiang Mai

5.0 of 5 Hotel   |   33 Chang Klan Road,Pa Daet, Chiang Mai 50100, Thailand
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Ratilanna Riverside Spa Resort Chiang Mai
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Ranked #16 of 333 Hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Jackie W Singapore, Singapore
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444 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

A good place for relaxation.. A few suggestions for improvement though: 1. We had booked 3 rooms and though we requested for adjoining rooms, our request was not met. This resulted to a long check-in process and the female receptionist who was serving us, showed her impatience by "rolling her eyes". 2. The service in the breakfast room needs great... More

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a few nights recently and found that the service standards had dropped since the days of the Sofitel. On three occasions I was within a few feet of a member of staff who looked like manager not not a GM. He was tall and possibly of European descent. On all three occasions he neither... More

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 4 nights and had a lovely spacious room on the 4th floor. Upon arrival we were given a welcoming tour of the resort before being shown to our room. Any questions on how to use the amenities were immediately answered. The room had a large balcony with a day bed overlooking the pool and Ping river. The... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Firstly,I had sent an email with regards to my request of rooms arrangement as I have booked 3 rooms for my family,e resort didn't reply to my request and it resulted to improper arrangement of rooms that had inconvience my family n I during e first day of stay .Overall I was satistied with e service of e warm concierge... More

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Cornwall
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this lovely hotel in February while visiting Chiang Mai. The room was lovely with a good sized balcony & comfortable furniture. Overlooking the pool & the river, nice views. Bathroom was great. The restaurant was good, moderately tasty food and good service. Breakfast was delightful. Its a bit far from downtown markets, restaurants & temples, but the... More

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London
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second visit to this beautiful hotel, it is a truly boutique experience. The grounds are beautiful, breakfast had a variety of food and we would sit outside overlooking the river, very therapeutic. All the facilities were to a high standard, staff would go the extra mile to cater for our needs, very attentive and this hotel had... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Oh wow the mini suite was like a whole small house! Very well appointed, clean and the king bed was amazingly comfy 4 post bed, amazing. The gardens link the walkways around the resort. The piano man played during meal times at the main dining area, superbly relaxing. The bbq dinner was scrumptious, way too much decadent food to taste.... More

Was this review helpful? Yes 1
San Ramon, California
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel. Staff was very friendly and attentive. Rooms are huge and lovely. Gorgeous pool and bar area. Quiet location but still only 10 minutes from central downtown and all the markets. Wifi was glacially slow unless your in the lobby.

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Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for four nights and was a wonderful stay by the Ping River. Room overlooked pool and river and was enormous, air conditioning worked beautifully, bathroom had separate rain shower and bath and could even turn on a little waterfall just outside bathroom. Breakfasts were good although after four days of the same was almost over it. Thai massage... More

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RatilannaCM, Manager at Ratilanna Riverside Spa Resort Chiang Mai, responded to this review

Thank you very much for your kind words. The staff work very hard to create a wonderful and lasting experience for our guests. The staff always succeed here whether it be the food and beverage, spa or front office, they are all top quality. We hope to see you back in Chiang Mai very soon. Warm Regards, Joe Hayes More

Macau Region, China
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Yes it is a beautiful hotel. No we didn't like this hotel. Firstly, during check-in we were asked to sign a letter agreeing not to smoke, not to hang any washing in the balcony and to keep quite in the hotel premise else will be fined. We travel very frequently and have never been asked to agree with these terms... More

Was this review helpful? Yes 3
RatilannaCM, Duty Manager at Ratilanna Riverside Spa Resort Chiang Mai, responded to this review

We are very sad to hear about your experience with our resort. Our team usually does an outstanding job of servicing our guests to the highest standards. It is our standard procedure during check-ins to have guests read and acknowledge our general resort regulations. As for the restaurant, we do sincerely apologize if you felt that any of the staff... More

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Additional Information about Ratilanna Riverside Spa Resort Chiang Mai

Address: 33 Chang Klan Road,Pa Daet, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ratilanna Riverside Spa Resort Chiang Mai 5*
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Also Known As:
Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
Ratilanna Riverside Chiang Mai
Ratilanna Riverside Hotel Chiang Mai
Sofitel Chiang Mai

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