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Parasol Inn Hotel

Certificate of Excellence
105 / 1 Prapokklao Rd | Klangwiang Intersection, Phrasing, Chiang Mai 50200, Thailand
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1 room 1 guest
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292 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Lots of good places to talk to and the hotel was very accommodating with directions and our early check in. Hotel wasn't very loud but close to the main streets. Restaurant next door and free breakfast was a nice touch as well. If you have a lot of luggage/can't take stairs, this hotel will be a problem.

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Petaling Jaya, Malaysia
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was wonderful. The rooms were superb and clean. Service was excellent. Staffs were very friendly. Breakfast was nice. Only thing is there is no parking for the hotel. We had to park at the next door temple, which was fine as well because they close the gates at night and open in the morning. Location was great, right at... More 

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Bad Soden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The Hotel, Reception and Rooms are fine and according to the price value. It could have been an excellent stay, if the daily breakfast would not have spoiled the rest. First of all when you enter the Restaurant, the elderly slim waiter makes you feel, that you have a voucher and they cannot make any additional money with you. He... More 

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Maidstone, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

So the room is probably a 3 but the customer service makes it up to a 4 almost a 5. The hotel is a little dated however each room has it own theme which is so cool. Bath room is big room is a decent size as well. Room was cleaned every day and is located right beside the walking... More 

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Gloucestershire, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great hostel with a perfect location. They provide your own walking map so you can see all the important temples! They let us in early at 6am after the sleeper coach from bangkok. Really friendly staff. Def stay here!

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

The best part of this hotel was definitely the location. It is right in the center of the old city and is on the corner of the big Sunday night market. It is within walking distance of many beautiful temples and delicious restaurants, and you really get a good feel for the old city by staying here. The complementary breakfast... More 

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parasolinn, Owner at Parasol Inn Hotel, responded to this review

Dear Guest, Thank you so much for your kind words regarding your recent stay at our Parasol Inn Hotel. We are so happy to hear that you enjoyed your time in our location! We are looking forward to having you with us soon again. On behalf of the Parasol Inn Team More 

Dubai, United Arab Emirates
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 15, 2015

We booked this hotel for it's good comments online. But the moment we checked in the hotel, no staff even welcomed us, not even a smile. Then, our room is on the 4th floor, there's no lift and it's ok, we understand it's a small hotel. But for them to say we have to carry our heavy bags for 4... More 

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parasolinn, Owner at Parasol Inn Hotel, responded to this review

Dear Guest, Thank you very much for your feedback which is always valuable for us to keep improving. I truly apologize for the incident at the Hotel due to our staff. I definitely will look into it and reinforce any necessary training to ensure that will not reoccur. For check out rate charge, I do apologize for that and understand... More 

Hong Kong, China
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 8, 2015

Normally, hotels seem better online than in person but Parasol Inn proved to be the opposite! It's a 10min taxi ride from the airport but seems like a world away! It's also right in the middle of old city and is seconds away from temples, aprox 10min walk from the markets, and aprox 30min walk from the night bizarre (we... More 

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parasolinn, Owner at Parasol Inn Hotel, responded to this review

Dear Guest, We appreciate all feedback but especially appreciate thoughtful feedback like yours. It is indeed our pleasure to know that your had a pleasant and comfortable stay at the Parasol Inn Hotel. The team constantly strives to ensure the guests feel like royalty during their stay at the hotel and nothing delights us more than the kind compliments from... More 

Chicago, Illinois
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed April 29, 2015

Have stayed in several hotels in Chiang Mai and this was the worst. For the same price, you can do better. Pros: Location Cons: Room is dirty, breakfast is horrible / not worth it, no elevator, no amenities, staff is unhelpful, at check-in staff will require you to send an email to them with your reservation even though they have... More 

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parasolinn, Owner at Parasol Inn Hotel, responded to this review

Dear Guest, Thank you for taking time to review us in trip advisor from your comments we have certainly missed a couple of areas during your stay and you can be assured your comments have been feedback through to the relevant teams to ensure we continue to meet the service that our guests have come to expect from us at... More 

Cheltenham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 21, 2015 via mobile

Rooms are spacious and clean with good hot showers, great central location however reception / staff service are unfriendly. We had bed bugs in the family room and when we complained about it the reception tried to put the blame on us and even raised her voice at us. Later, they were so nice and smiled at us and gave... More 

Was this review helpful? Yes 1
parasolinn, Owner at Parasol Inn Hotel, responded to this review

Dear Guest, The bug bed is really shocking and I am very sorry for the incident. We are very sorry about our staff behavior and we have taken this point very seriously and have gave her a warning. Sometimes we have just no influence, which "trekking guest" enters our rooms through there bags or "other guest" might have open tilted... More 

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