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Duangtawan Hotel Chiang Mai

132 Loykroh Road | Chang-Klan, Chiang Mai 50100, Thailand (Formerly Centara Duangtawan Hotel, Chiang Mai)
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Duangtawan Hotel Chiang Mai
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Duangtawan Hotel Chiang Mai
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1,195 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Duangtawan Hotel Chiang Mai
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Hanoi, Vietnam
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 26, 2015

This is a quality hotel and good value for price. The rooms are clean and breakfast good. However the wifi was dreadful. There is no reception in the rooms so I had to go to the lobby to log on. Even then it kept dropping out and doesn't allow automatic log on so I had to constantly enter codes and... More 

Was this review helpful? Yes
Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review

Dear Valued Guest, Thank you very much for your constructive feed back with suggestions as to how we can improve our products and services. Your feedback regarding the WI-FI connection has been shared with our IT Team who will carry out tests to provide information that will assist us in boosting the signal throughout the hotel rooms and public areas... More 

Prachuap Khiri Khan Province, Thailand
Contributor
13 reviews 13 reviews
7 hotel reviews
4 of 5 stars Reviewed March 23, 2015

It was a nice stay with an excellent breakfast. The staff at breakfast were exceptional and could not do enough for you. We organised all our day trips through the hotel and they were all done well. Massages downstairs were as good as any others I have had in Thailand. A couple of downsides were probably because they were full.... More 

Was this review helpful? Yes
Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review

Dear Valued Guest, Thank you very much for your constructive communication concerning your recent stay with us I have already forwarded your constructive comment regarding the poor efficiency of room set up service to the Housekeeping team who is taking action to provide the additional training for all staff to assist them in delivering higher standards of service It remains... More 

Orlando, Florida
Top Contributor
87 reviews 87 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 22, 2015

I was traveling solo so wanted a location near the night market. This hotel is in a wonderful location. Restaurants and massage parlors were in abundance. There was a 7-11 across the street where I was able to purchase a bottle of wine. It was a good 20 -25 minutes into the town center to visit the temples. I did... More 

Was this review helpful? Yes 2
Ko Lanta, Thailand
Top Contributor
53 reviews 53 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 21, 2015

Friendly staff excellent facilities and clean comfortable rooms. I was advised about this hotel by a friend and it lived up to expectations. It is centrally located and has an excellent pool and sauna facility. I also used the spa also and had an excellent massage at a reasonable price. I will certainly stay here again when I next visit... More 

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Lancashire
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 18, 2015

This is a large impressive looking hotel which advertises wifi in all areas. On check in I was given the wifi codes, but after unpacking i found i could not login. Wifi is important to me for making onward reservations and keeping in touch with work. I returned to reception and complained and was given the keys to two other... More 

Was this review helpful? Yes 1
Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review

Dear Valued Guest, Thank you very much for your constructive communication concerning your recent stay with us Your feedback regarding the poor WI-FI signal is well noted by our IT Manager who is taking Action to gauge how to manage those to be more conveniently for our guests. On behalf our entire team we thank you for this opportunity to... More 

Victoria, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed March 17, 2015

This is a very nice property, but if you pass the buffet you have errored. I was here with a big group of friends and it was a shock to se the options and the choices, needles to say we all should have hit the fitness club on the 4th floor afterwards. All were impressed, and i have and will... More 

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Redcar, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

We only stayed there for two night as we used it as a stay over to an elephant sanctuary our room was just about ok, the hotel is a bit dated lifts are very slow when busy, breakfast had a very good selection, windows don't look as if they have been cleaned since they were put in, but for the... More 

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Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review

Dear Valued Guest, Thank you very much for your constructive feed back with suggestions as to how we can improve our products and services. Please be informed that a renovation of many rooms and facilities started last year and is scheduled to continue this year as well as the plan to clean up the hotel entire building, I feel confident... More 

Wakefield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 12, 2015

What a shame this hotel could be very good if updated.the hotel is in a shabby sate and in need of updating has some very good features like the pool area and gym but the pool was freezing cold. But lacks attention to detail having stayed here for five night we have had to change rooms because the safe did... More 

Was this review helpful? Yes 1
Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review

Dear Valued Guest, Thank you very much for your feedback. A refurbishment of many of our rooms is presently underway which will assist us in ensuring that your comments regarding the appearance of the hardware is improved as this process takes place - in the same vein, I have asked our House Keeping Manager to check more closely the daily... More 

Hervey Bay, Australia
Top Contributor
51 reviews 51 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 11, 2015

Good quality hotel right at the night bizarre. Rooms are clean and comfortable and relatively spacious. Breakfast is good. For me the only down-side to this hotel is front of house. Check-in was painfully slow, with 2 or 3 staff to attend to perhaps 8 or 10 concurrent book-ins. While these staff were obviously overwhelmed others were unoccupied and not... More 

Was this review helpful? Yes 1
Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review

Dear Valued Guest, Thank you very much for your constructive communication concerning your recent stay with us We were all very pleased that you enjoyed the location of our hotel as well as the room and breakfast service Similarly, The Front Office Teams group wide place a high amount of time and resources training our staff on guest contact skills... More 

Lynnwood, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 5, 2015

We were disappointed in this hotel. Initially it looked ideal. However the room had mosquitoes and the shower didn't drain properly. The buffet was not that great. And getting coffee there was a challenge. The service people were not that friendly in the restaurant or the fitness center. The fitness center was nice but not enough locks or towels to... More 

Was this review helpful? Yes 1
Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review

Dear Valued Guest, Thank you very much for your constructive feed back with suggestions as to how we can improve our products and services. Your feedback regarding the buffet and Gym service are well noted by our team who is taking action to gauge how to manage those to be more conveniently for our guests. Please be assured that all... More 

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