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Lanna Palace 2004 Hotel

184 Changklan Road, Chiang Mai 50100, Thailand
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Lanna Palace 2004 Hotel
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Ranked #195 of 334 Hotels in Chiang Mai
A recent review
3 of 5 stars reviewed 1 week ago
Familia P Charlotte, North Carolina
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88 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a conference and brought my daughter along. The pool was terrible and very pocky. There seemed to be a lack of imagination to decorate and make it feel a pleasant place to hang out. As is typical in many Asian hotels the hallways are not air-conditioned. The entire place could be kept a bit cleaner.... More 

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Bronx, New York
Top Contributor
401 reviews 401 reviews
38 hotel reviews
244 helpful votes 244 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Lanna Palace when it was first built may have been a 4 star hotel, but after the apparent many years of neglect has become a house of horrors and should be renamed the NIGHTMARE hotel. In addition, who ever rates hotel must visit and reclassify and ask the owners to make an investment in this once great hotel. For... More 

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Phoenix, Arizona
Top Contributor
61 reviews 61 reviews
54 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I stayed here during a tour of Thailand with Gate1 Travel for 3 nights. It was by far the worst hotel on the tour. We were supposed to be at the Le Meridien but it was overbooked and they moved us here. First impressions are good as the lobby is nice and check in was fine. From the elevator on,... More 

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Senior Contributor
38 reviews 38 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed February 21, 2015

I don't know how this hotel gets any stars at all. It's literally the worst hotel I've ever stayed in-EVER. We were relocated when our hotel oversold- believe me they're getting an earful. First off, it's filthy. There are stains everywhere. Carpet, wall, shower curtain. The windows and mirrors are smudged and spotted. I saw the cleaning lady sweeping the... More 

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Senior Contributor
40 reviews 40 reviews
20 hotel reviews
301 helpful votes 301 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

I booked this hotel last minute for 2 nights 14-16 February. Airport pick up went fine, check-in was smooth. The next breakfast was from 6-10 am at 8:30 there was no plates, most trays of foods we're empty. Only 1 staff member trying to clean tables which were all dirty or occupied about 50% of the tables had no customers... More 

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Jambi, Indonesia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 28, 2015

My family enjoyed a week at this hotel and overall we had a good experience. We had a large corner room on the 11th floor with a nice view. There was a bathtub which my kids enjoyed. We ate many meals at the restaurant and the food was varied and tasty. The coconut milk ice cream is delicious!

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Amory, Mississippi
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

The staff was friendly and did their best to accommodate us. I was there for mission work and they let us use free office space to unpack our medical supplies. There is a yummy breakfast buffet with an omelet station. There is wifi in the lobby, which is nice for those traveling internationally. You get two free drinking water bottles... More 

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Breda, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2014

This hotel was just fine, I'd say. There was nothing special to this hotel, besides the extended breakfast buffet. The rooms were not very clean and the hallways look very old and dusty. Everything on the ground floor looks okay, but above that it looks like it has not been maintained for the last couple of years. Also the sauna... More 

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Las Pinas
Top Contributor
1,063 reviews 1,063 reviews
214 hotel reviews
585 helpful votes 585 helpful votes
3 of 5 stars Reviewed May 17, 2014

This is an older property but still OK. It has been well kept - clean and bright lobby and cafe. The rooms are a bit dated and wifi is very slow. But the rates are very reasonable. Staff are helpful and pleasant. A bit away from the the old town but very accessible via tuktuk or songthaew.

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4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 13, 2014

Wouldn't come back. Needs renovation, new linnens and better cleaning. Rooms large and with nice view, but that's all. Staff nice and helpful but with average or none English. Breakfast OK, but nothing special. Hotel restaurant fine - we were positively surprised when we decided to eat our dinner there because of heavy rain outside. Not far from the center... More 

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