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Star Hotel Chiang Mai

3.0 of 5 36 Soi 4, Loikroh Road | Changklan, Chiang Mai 50100, Thailand
Best prices for: 1 room 1 guest
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Star Hotel Chiang Mai
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Star Hotel Chiang Mai
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174 reviews from our community

Traveler rating
    8
    74
    56
    18
    18
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of four (two small children) really enjoyed our stay. We got a spacious corner room at a decent rate. 'Sofa' was too small for either child to sleep on. Baby cot was free upon request. Included breakfast buffet was basic but adequate. Check in was smooth and quick. Service is friendly and helpful. Can book tours from the... More 

Was this review helpful? Yes 3
Ibiza Town, Spain
Top Contributor
58 reviews 58 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is very good. Just on teh other cornen you have a night bazaar. The stuff very polite and helpfull. Breakfast good - quite a lot to choose. Internet works ok in all the building. Rooms are a bit old but clean.

Was this review helpful? Yes 1
Cambridge, Canada
Top Contributor
55 reviews 55 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed January 11, 2015

Firstly positives: Good location near markets and restaurants. A pleasant lobby area. Room seemed cleaned but really run down. Breakfast was decent. Located right next to a couple of really nice hotels!!!! That's all I got. Cons: Our room was a double which was two single beds pushed together- one being a box spring only- no not kidding. THE most... More 

Was this review helpful? Yes 4
Singapore, null, Singapore
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 26, 2014

after reading the previous review, I was a bit worried about the hotel, but to my surprise it was a pleasant experience during my stay from 11/12/2014 to 15/12/2014, it is very clean and very spacious, the shower and air-con are too good. the location is so good just a few minutes you can reach the night bazaar and all... More 

Was this review helpful? Yes 4
Wayland, Massachusetts
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 15, 2014

Having read some of the other reviews I went in with low expectations, but arriving at the lobby I had a surge of confidence it felt much nicer than expected. But that soon depreciated to disgust. This is a 5 star lobby in a 1 star hotel too. The two fools at the check in counter, despite me printing my... More 

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 14, 2014

My Familiy and I stayed in the hotel from 6/12/14 until 12/12/14.The location of the hotel is good where by just a walking distance to the night market.Halal food are easy to find around the night market.We hope there will be plenty of choice of food for breakfast in the hotel.The room is quite clean and very spacious.Great value for... More 

Was this review helpful? Yes 4
Wembley
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 3, 2014 via mobile

I stayed here with friends for a few days in November. The rooms are quite tired, and the breakfasts ok. All in all pretty good value. My room hadn't had a good clean before we checked in, but was fine the next day without me mentioning it. Good position for the centre of town. Ok for a budget.

Was this review helpful? Yes 2
Chatnapatr, Owner at Star Hotel Chiang Mai, responded to this review

Dear Fellrover Thank you for your time to review our hotel. I have passed along your review to the team and emphasize than that cleanliness of the room is our priority. We will keep up the goods and improve where needed. I will shared feedback to the all staff and use improve better service. We look forward to welcoming you... More 

Townsville, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 2, 2014

We went to Chiang Mai the week of the lantern festival and most hotels were booked out. I think this hotel was rated a 4 star but I would say a 3 star at best. We had one of their best rooms which was very ordinary indeed. Very old hotel and the best way of describing it is "it's tired".... More 

Was this review helpful? Yes 2
Chatnapatr, Owner at Star Hotel Chiang Mai, responded to this review

Dear Kerry M Thank you very much for your time to review your recent stay at our hotel. Your feedback is extremely valuable to us as are strive to improve where needed. I greatly appreciate your comments about aspects of the hotel that need updating. As we are running a renovation, we will be implementing many updates into our guestrooms... More 

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 28, 2014

This is one of the dirtiest hotels I have ever been to. When I arrived to the first room allocated, there were left over packs of crisps and a very filthy toilet. The light switches all had black fingerprints all over them and the curtains clearly showing they had never been washed... I asked to be moved. The second room... More 

Was this review helpful? Yes 1
Chatnapatr, Owner at Star Hotel Chiang Mai, responded to this review

Dear RoverGH Thank you for your time to review our hotel and we apologize that we did not meet your expectations. Providing clean and comfortable hospitality and services has always been our goal. We have addressed the cleanliness issue with our employees in question. We want you to know that we took your comment seriously, cleanliness and room-condition are our... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2014

I have travelled the world extensively and can say, this is by far the dirtiest hotel I have ever been to. The first room given had left over packs of crisps left and a dirty bathroom when I arrived. The switches to turn on the lights had dirty finger prints, and the furniture was in disrepair. I asked to be... More 

Was this review helpful? Yes
Chatnapatr, Owner at Star Hotel Chiang Mai, responded to this review

Dear Rover G Thank you for your time to review our hotel. We truly apologize that our services disappointed you. Please know that I took your comments seriously and passed it to my staffs. We are now planning to replace in-room furnitures and retouch where needed. Hope you will give us an opportunity to make up your stay. I will... More 

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Additional Information about Star Hotel Chiang Mai

Address: 36 Soi 4, Loikroh Road | Changklan, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Star Hotel Chiang Mai 3*
Number of rooms: 79
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