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All 327 Chiang Mai hotels

Star Hotel Chiang Mai

3.0 of 5 Hotel   |   36 Soi 4, Loikroh Road | Changklan, Chiang Mai 50100, Thailand
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Star Hotel Chiang Mai
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Ranked #187 of 327 hotels in Chiang Mai
A recent review
4 of 5 stars reviewed 3 days ago
FENGZHEN K Zhanjiang, China
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133 people have reviewed this hotel

Traveler rating
    5
    60
    41
    14
    13
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12
34
27
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Chinese (Simplified) first
  • English first
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English first
Zhanjiang, China
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel,good location,moderate price,really close to the Changklang bazaar,the breakfast was good,the room was very clean,and the staff were very nice。We stay for four nights,we have a good time there

Review collected in partnership with this hotel

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Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this accommodation without looking at many reviews and we were expecting the worse when we arrived. But were pleasantly surprised. The staff have been wonderful and the rooms very clean room service daily breakfast has been good both European and thai food. We were here during Songkarn festival and enjoyed being close to mostly everything. Great affordable accommodation

Was this review helpful? Yes 3
Chiang Rai, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

The embodiment of resignation. This old, brow beaten hotel is surrounded by new gleaming and vastly superior new places to stay, at, I may add, the same price. Everything about this dismal, poor excuse for a hotel, has given up. The rooms are in desperate need of repair and decoration, the breakfast was terrible and the staff at best unfriendly,... More

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Chatnapatr, Owner at Star Hotel Chiang Mai, responded to this review

Dear MrT L Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Our property is currently going thru a renovation period. The guestrooms on the existing building will be retouched so... More

Lodz, Poland
Top Contributor
95 reviews 95 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

nice hotel, clean and big room, good staff. Good location, 7min walk to sunday bazar, 5min to night bazaar. We stayed for a night, it was possible to check out after 14., staff was very helpfull! Reccomend!

Was this review helpful? Yes 2
Chatnapatr, เจ้าของธุรกิจ at Star Hotel Chiang Mai, responded to this review

Dear Khun Pikim t Thank you so much for spending time to review us on tripadvisor. We are pleased you liked our hotel location, our staff all very helpful and all everything in our hotel. I will shared feedback to the all staff and use improve better service. We look forward to welcoming you back to our Star Hotel Chiang... More

Fayetteville, Arkansas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2014

Okay folks if you're wanting the Ritz-Carlton you've come to the wrong place. If your in Chiang Mai to explore the city and take in Thailand, stay here. Rooms are old and not super clean but I have no regrets, even after staying at a 5 star in Bangkok and a beautiful condo in Phuket, this place was fine and... More

Was this review helpful? Yes 2
Chatnapatr, เจ้าของธุรกิจ at Star Hotel Chiang Mai, responded to this review

Dear Khun Chantalstarr Thank you very much for taking the time to write us your comments. Our hotel is scheduled for a rooms renovation within this upcoming months. The items you have mentioned regarding the cleanliness of the rooms has been addressed with our housekeeping manager. We hope to offer you a more impressive stay in the future. We truly... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 25, 2014

I must have been tired when I booked this.. not sure what I was thinking?! We booked a little late and our priorities were convenience over star ratings. There was no issue with location at all and the only time we spent there was to sleep. The hotel is a little dated and in need of a refurbishment to bring... More

Was this review helpful? Yes 2
Chatnapatr, เจ้าของธุรกิจ at Star Hotel Chiang Mai, responded to this review

Dear Anastasia C Thank you for spending time to review us on your recent stayed. We are truly sorry that you did not enjoyed your experience with us. Our hotel is scheduled for rooms renovation within this upcoming months, so hopefully if you return to us, you'll be able to stay in a more updated rooms. Regarding your comment s... More

Singapore
Contributor
20 reviews 20 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 21, 2014

We had little choice of hotel. Not much available for a last minute business trip. But the Star fell below even the appalling standard reflected in other reviews.Not only was my shower putrid with mould and grunge... but the hot water didn't work. After a very blunt discussion with reception the next morning there was a feeble attempt at removing... More

Was this review helpful? Yes 1
Chatnapatr, เจ้าของธุรกิจ at Star Hotel Chiang Mai, responded to this review

Dear Khun Ianfly Thank you for spending your time to give us straight comments. I see it as an opportunity to improve ourserve. We sincerely apologize that the hot water did not work properly during your stay. During that time, trying to fix the machine was the only way we could do because we were fully-booked on that time. It's... More

New York
Top Contributor
50 reviews 50 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 20, 2014

Quite a different experience during high season. Housekeeping services were no longer above average. The grout in the shower was dis-colored by mildew. No soap was originally provided. At check in we weren't offered the code for the free wifi. The free breakfast was adequate but no longer above average. My apologies to anyone who acted on my previous review.

Was this review helpful? Yes 1
Chatnapatr, เจ้าของธุรกิจ at Star Hotel Chiang Mai, responded to this review

Dear Khun Foodjack 45 Thank you for spending time to review us on your recent stay. The satisfaction of our guests has highest priorities. Please accept our apologizes for the housekeeping issue that you experienced during your stay. We have discussed with our housekeeping as well as food&beverage team concerning our services standard improvement and how to maintain such standard... More

Vancouver, Canada
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 17, 2014

This was grossly overpriced as a lure to the discount deals on Agoda. It is not worth $2--300 dollars per night. It is showing signs of age and the carpets and walls are stained and look well worn. The bed was comfortable, the room was basically clean, they charge for your coffee, and location was excellent for the night bazaar,... More

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Chatnapatr, เจ้าของธุรกิจ at Star Hotel Chiang Mai, responded to this review

Dear Khun Derek D Thank you for sharing your comments with us. We are truly apologize that we didn't provide you the services you're expected. our hotel is in contact with many online travel agents including agoda. various promotion will be lauched in different period of times. We hope you'll find a better deals with us next time. Our hotel... More

Hoi An, Vietnam
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 10, 2014

However, the room wasn't that clean. The rugs were dirty and the bathroom had alot of muld. We stayed at this hotel for 3 night in 2 different rooms. First one was awesome. The other let us to play with a cockroach for couple of hours before going to sleep. The breakfast was nice and nothing more. The hotel is... More

Was this review helpful? Yes
Chatnapatr, เจ้าของธุรกิจ at Star Hotel Chiang Mai, responded to this review

Dear Khun EhTal Thank you for expressed your comment on your recent stay with us. Please accept our apology regarding to cleanliness of the rooms. We have addressed this issue with our housekeeping and we ensure you that we'll be able to provide you with more impressive service next time. Thanks again for your kind reviews, we truly appreciate. Chatnapatr... More

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Additional Information about Star Hotel Chiang Mai

Address: 36 Soi 4, Loikroh Road | Changklan, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #187 of 327 hotels in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Star Hotel Chiang Mai 3*
Official Description (provided by the hotel):
Star hotel, Chiang mai Little Paradise in the heart of Chiang Mai city in the famous Night Bazaar square only 3 minutes walking, only 6 Km from the airport ( 10 minutes drive) and 3 Km from the train station. The Star promises to offer quality service with confort and value, safety and efficient service.You will have everithing you need such as 32" LCD TV, universal plug,Wifi access, free bottled water, minibar and in room safe at a reasonable price. ... more   less 
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