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All 333 Chiang Mai hotels

Empress Hotel

4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Ranked #50 of 333 Hotels in Chiang Mai
Certificate of Excellence 2014
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636 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here on a business trip for 4 nights Clean and comfortable room with good air conditioning, hot water and TV. But..... 1) airport pickup was waiting at the wrong terminal. 2) clueless front desk staff who consistently gave wrong information, especially the front desk manager. 3) very patchy wifi access in rooms. Almost impossible to get wifi in rooms

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel was really clean and comfortable, my room had a beautiful view and was larger than most Thai hotels I have stayed at. Staff was polite and helpful. Would definitely stay again --- especially for the breakfast, fresh waffles every morning made infront of you.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in the empress for four nights.over all the hotel was fine, it was clean and comfortable , the food was okay but nothing to write home about. Good points; the location was great just go to the end of the road and turn right and you are straight into the market square and restaurants , the lady in... More

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Melbourne, Australia
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an above average hotel in Chiang mai . It is set back a little off the main street and so it quiet . The room was a good size and clean and everything worked well . Room cleaning does start rather early though and a few times it was before 8am . The breakfast buffet is large with... More

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Derby, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from a week there..great hotel great location..lovely rooms just what you need..but the rest of the hotel is amazing to..nice pool.gym is abit basic but as sauna..lovely place to eat..nice bar and great reception..staff are really helpful and will do anything you ask..will definitely stay again

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Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved EVERYTHING. Right from a quick check-in, a warm welcome, a lovely bag of surprises on our bed, to the fantastic breakfast options, the dine-in options. Everything was perfect! The night market is literally a 5-7 minute walk from the hotel and the staff are very friendly and helpful when asked about Chiang Mai attractions. We had an absolutely... More

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Queanbeyan, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's been a while since we've stayed at a hotel that has an actual keys there than key card, reminded me of my younger days and classic hotels you see in movies. We got a free upgrade, check in was quick and we stayed in room 1630 with great views of Chiang Mai. The interior of the hotel, rooms, lobby,... More

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Bangkok, Thailand
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights during a driving tour of Chiangmai. Staying in the city is a good alternative when visiting the many sights of this northern Thai province. The hotel is located about 10 minutes from the night bazaar although a bit of distance from the walled part of the city. The furnishings in the room and the lobby... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014

The hotel is in a great location The service was amazing We booked a deluxe and I highly recommend it The room amenities were perfect The bed was very comfortable The bathtub perfect The pool was ok as well as the gym The massage was fantastic!!

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Paris, France
2 reviews
4 of 5 stars Reviewed August 17, 2014

We staid 3 nights in this hotel in August 2014. We were 2 families of 9 people. The service in this hotel is OK. The breakfast room is not what you expect in this category of hotel. The rooms are a bit old and would need to be reviewed. That said, the swimming pool is OK; the location is OK... More

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Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
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Also Known As:
Empress Chiang Mai

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Dining (18)
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Pool/beach area (9)
Family/play areas (1)
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