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Empress Hotel

199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Empress Hotel
Best prices for: 1 room 1 guest
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Ranked #62 of 333 Hotels in Chiang Mai
A recent review
4 of 5 stars reviewed yesterday
Divine F Hong Kong, China
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809 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is our second stay. We arrived on a Saturday night at 11PM. Our flight was delayed for four hours due to bad weather. Though we had notified hotel beforehand and had booked airport shuttle weeks in advance, the hotel refused to provide any airport shuttle service, saying that airport shuttle service had already closed. This is quite disappointing as... More 

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Abu Dhabi, United Arab Emirates
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a fabulous team his hotel has! From the second we arrived we were treated like VIP guests. They certainly know how to make someone feel welcome. This is my 4th visist to Chiang Mai, each time in a different hotel, all 4 star. Nothing compares to he service we received here in the Empress. Free upgrade from 2 x... More 

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We booked 3 nights here. We were upgraded by the friendly and helpful staff on checkin which was a bonus. The rooms were spacious and well appointed, everything you need for a relaxing stay. The swimming pool and pool area are great with friendly bar staff if you require anything. The buffet breakfast included In the price was plentiful with... More 

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Beijing Region, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel and a great price (around $100 per night). Great Buffet food, great in-house service for finding tourist activities, the pool is great, and the location is great. Near the Thai outdoor shopping areas, some good Thai restaurants, and many taxi cabs nearby to take you to good spots in town. A great hotel to stay at for a... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Empress on two separate occasions and were impressed by its location, very close to the large night market and within walking distance of old city, it's comfortable bedrooms, the restaurant for both breakfast and dinner twice, the swimming pool but above all its friendly and very helpful staff. Nothing was too much trouble and they always... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would like to thank the owner of the Hotel Mr. Wichit and his staff for the outstanding hospitality. In detail: 1 to 5 stars Hospitality: ***** Service: ***** Restaurant: ***** Room: ***** Breakfast: ***** Pool: ***** WiFi: ***** Transfer: *****

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well located. just a 10 mnts walk from night market and nightlife area. located in such way that you can very well reach any part of old and new city. good restaurants are around. rooms are clean. swimming pool is also good.good service also. there is a good live band there in one restaurant. good travel desk from where... More 

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North Lincs
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel, the staff were very friendly and helpful, bellboys springing up to open the door for you, and the guest relations/ tour guides were very helpful in assisting to hire scooters. So many different night markets a short walk away with tuk tuks located just outside the hotel if you don't fancy the walk. Live music every night and... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our time stayin in this beautiful hotel the rooms are always clean the service is excellent and the stuff were very helpful and we like that little cute coffee shop beside the hotel they have the best coffee ☕

Was this review helpful? Yes 2
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location (not much in view) but close to the night markets, banks and shops. I visited Feb and the whether was good, Chinese new year so it was rather busy but fun, food in the area is good, but excellent at the hotel. There are temple's to visit, cooking classes to attend and a tiger petting zoo amongst other... More 

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