We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Empress Hotel

199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Empress Hotel
View Map
Add Photo Write a Review

883 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    261
    388
    183
    39
    12
See reviews for
129
372
62
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (883)
  • Mar-May only
    (200)
  • Jun-Aug only
    (243)
  • Sep-Nov only
    (201)
  • Dec-Feb only
    (239)
All months
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked via booking.com for our family of 3 (2 adults and 1 child) Having caught the overnight train form Bangkok, we arrived in Chiangmai at 7am and a little ruffled. Arriving at the Empress I was delighted that our room was ready. I had booked the executive room which is on the highest floors. To my surprise we also... More 

Was this review helpful? Yes
Toowoomba, Australia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This was our second trip and the first time we stayed in the Empress. We were there for three weeks as the trip was for dental treatment and so 5 star luxury was not an option! The room was great, we enjoyed the pool and gym and we were treated so very well by the wait staff in the restaurants... More 

Was this review helpful? Yes
Perth, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located about 10 minutes walk from the tourist markets along Chang Klang Rd They provide minibus service to and from the airport and have ready access to local transport via tuk-tuk, Sangtheow and taxi. The hotel restaurant provides good quality western class food along with asian. There are scores of restaurants nearby that provide good food at... More 

Was this review helpful? Yes
Phoenix, Arizona
Level Contributor
9 reviews
4 of 5 stars Reviewed 1 week ago

My room was on the 16th floor. It had a great view of the city opposite the hotel pool. It had two separate double beds, which was great when I had to share the room for a couple of days. I had the hotel do some laundry, which was done the same day - certainly not as cheap as off... More 

Was this review helpful? Yes
Maroochydore, Australia
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Found this hotel clean & comfortable, staff excellent yes bit out dated but had everything we needed, walk to night markets with good food choices, good massage choices, only negative probably breakfast it was ok stay away from fried eggs they are cooked & left to go cold & served. Staff excellent & overall very clean hotel

Was this review helpful? Yes
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff is incredibly kind and will go out of there way to make your stay pleasant. We extended our stay by 4 nights. Middle priced for hotels in low season. Nice pool with separate men and women saunas. Only complaint is that I could feel all the springs of the mattress so it was sometimes a little uncomfortable when trying... More 

Was this review helpful? Yes
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed my 3 nights stay in Chiangmai in this wonderful hotel. Very good service and helpful staff. The breakfirst is excellent with big variety of dishes. The room was with refrigerator, a/c, great view, lcd TV, safe, free 2 bottle of water every day. It's just 10 minutes walk to the night bazar and 15-20 minutes walk to the... More 

Was this review helpful? Yes
Toronto, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 2 non-consecutive nights (we had an overnight excursion in between) and enjoyed our experiences here. The hotel is a bit older looking, but still has great facilities and the staff are friendly and welcoming. The breakfast buffet is fantastic, with a wide variety of western and Thai choices. The location is great, close to... More 

Was this review helpful? Yes 2
Seattle
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel for a conference. The facilities are top notch and flexible. The staff were consistently helpful, friendly, and competent. The food was always good, especially for a large group with a variety of options (conference food can be so blasé so this was especially nice). The rooms are nice: better than average if perhaps a little... More 

Was this review helpful? Yes
england
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you like modern then this hotel is not for you however if you are happy to overlook the dated appearance of the rooms then you will experience a very grand entrance lobby and will be spoilt with excellent food and outstanding service. We ate in the hotel each evening and all the ladies were handed a single rose after... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

734 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (437)
Viewed
Hotel & grounds (106)
Viewed
Room/suite (97)
Viewed
Bathroom (28)
Viewed
Dining (25)
Viewed
Pool/beach area (13)
Viewed
Family/play areas (12)
Viewed
View from room (16)
Viewed
1:48
Videos (1)
Viewed
Other (139)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (297)
Viewed
Amenities (53)
Viewed
Deluxe Room (42)
Viewed
Executive Room (43)
Viewed
Pool (11)
Viewed
Restaurants and Bars (78)
Viewed
Superior Room (36)
Viewed
The Hotel (34)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chiang Mai hotels
0.5 mi away
The Imperial Mae Ping Hotel
The Imperial Mae Ping Hotel
#77 of 337 in Chiang Mai
4.0 of 5 stars 1,099 reviews
0.5 mi away
Dusit Princess Chiang Mai
Dusit Princess Chiang Mai
#59 of 337 in Chiang Mai
4.0 of 5 stars 853 reviews
0.8 mi away
Holiday Inn Chiang Mai
Holiday Inn Chiang Mai
#68 of 337 in Chiang Mai
4.0 of 5 stars 1,044 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Dusit D2 Chiang Mai
Dusit D2 Chiang Mai
#23 of 337 in Chiang Mai
4.5 of 5 stars 1,278 reviews
0.4 mi away
Chiang Mai Plaza Hotel
Chiang Mai Plaza Hotel
#141 of 337 in Chiang Mai
3.5 of 5 stars 759 reviews
1.1 mi away
Sakorn Residence & Hotel
Sakorn Residence & Hotel
#37 of 337 in Chiang Mai
4.5 of 5 stars 401 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay