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All 331 Chiang Mai hotels

Empress Hotel

4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Ranked #48 of 331 hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
David B
  • Reviews (580)
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580 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

On the south side of town about 10 minutes walk from the night market. Very welcoming and good service from staff. The hotel is well maintained but hadn't been updated from its original 1970's build- will probably need in the near future. A nice pool Good value for money

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Nottinghamshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second stop on our honeymoon - having just come from the Banyan Tree in Bangkok - we picked this hotel knowing that it wasn't the same luxury we had come from and were fine with that. The hotel was quite dated but very clean and comfortable. We spent some time at the pool which again is clean... More

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel just for 2 nights to visit our friends from Malaysia. We are impressed in very warm welcome and excellent service. The room is so spacious. We got flower, fruit( afternoon), and chocolate(night). We are so happy and surprised. The price is so attractive too. In the morning during breakfast the staff brought... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Empress chiang mai is a great, clean hotel. If you are looking for a place to rest after a long hot day in a hot city of thailand this is a place for you. Great service, great food, nice food, big and new rooms.

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15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My pal and I spent nearly 2 weeks at the Empress, we enjoyed a good rate and several extras as part of our package. Thailand was in disarray because of the political situation and business was not brisk! We enjoyed prompt pick up [price included] from the airport and arrived to a smiling group of FOH staff who attended to... More

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Adelaide, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Empress Hotel in Chiang Mai & found I to be one of the best hotels we have ever stayed in, all staff were more than helpful with any enquiries, the room size was excellent & everything supplied, dollar for dollar this would have to be one o the best valued hotels in Chiang Mai, 5min... More

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Senior Contributor
23 reviews 23 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel and got a really good deal. The reception is large and we got a good welcome. Our room was dated but spacious, same with the bathroom. The location of the hotel is central with everything within walking distance. Staff were very polite. The best thing was the breakfast, numerous choices of western and local foods, both... More

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Chiang Mai, Thailand
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Since arriving in Thailand we have stayed at many beautiful hotels, but not traditional hotels, last night we stayed at The Empress hotel, a true Lanna style hotel. From the time that you arrive, you can not fail to be amazed, from the seating in the lobby area, the bedrooms and everything about the hotel in general. The reception is... More

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Essex, UK
Top Contributor
55 reviews 55 reviews
41 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Empress Hotel in Chiang Mai was somewhat of a last minute booking, and what a delight it turned out to be. From the moment I checked in until the moment I checked out I can only give the most complimentary of comments. Without exception the staff were magnificent and went the extra mile to ensure that everything was perfect.... More

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Johor Bahru, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

we had a pleasant surprise when we checked in. Room upgraded at no extra cost. Room was very comfortable and spacious.3 super single beds. Housekeeping very prompt. friendly staff. very good breakfast. we all received special gifts during dinner(delicious cake, gift box and a rose) and for breakfast we received gifts too(hotel key chain in a cute gift box)The hotel... More

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Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
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Also Known As:
Empress Chiang Mai

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Hotel & grounds (76)
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Room/suite (69)
Bathroom (22)
Dining (18)
View from room (13)
Pool/beach area (9)
Family/play areas (1)
Other (129)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#10 Business Hotel in Chiang Mai #30 Luxury Hotel in Chiang Mai #37 Family Hotel in Chiang Mai #43 Romantic Hotel in Chiang Mai
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