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All 330 Chiang Mai hotels

Empress Hotel

4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Empress Hotel
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Ranked #60 of 330 Hotels in Chiang Mai
4.0 of 5 stars 709 Reviews
Certificate of Excellence 2014
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709 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
91 reviews 91 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is located about 15 minutes to town. The area is ok but nothing special (a bit rundown but seemed safe). The hotel was decked for Christmas - which I personally find very funny all over this Buddhist country. The rooms - there are still some smoking rooms (got put in one and moved - gross) - TV still... More 

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Cape Town, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Older building. Relatively quiet rooms. Close enough to the Old City but not in party central. Good markets and temples within walking distance. No free Wi-Fi. Quite a small bathroom. Good breakfast with friendly restaurant staff. Good water pressure in the shower. Fully kitted gym and nice pool.

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Newcastle, United Kingdom
14 reviews 14 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This has to be the best hotel I have ever stayed in for staff service - very friendly and genuine. Lovely gifts on arrival and complementary meal for guests who stay for a week. The rooms and facilities were very nice and the reception area is beautiful. A great little find - great value for money and perfectly situated to... More 

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Top Contributor
118 reviews 118 reviews
55 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights whilst touring the North of the Country, check in was easy & the rooms were spacious and clean. Breakfast was buffet style with plenty of choice. staff were very friendly and the location is good for the night market and the centre is not too far away, tuk tuks are available from the front of the... More 

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Top Contributor
67 reviews 67 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the last hotel we stayed at in Thailand, after touring for 2 weeks - stayed in six hotels in that time. Out of all the hotels, this was the most mediocre. Room was tidied, but not really cleaned, the bed linen was worn and threadbare, and the table top under the tv was thick with dust. We were... More 

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Chiang Mai, Thailand
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ive been staying at this hotel for nearly 8 years now on yearly visits and Im pleased to see they are still striving to provide friendly service and a homely environment.The staff are great, for example we got to breakfast 10 minutes after finish time and they let us grab a whole lot of food and sit back out in... More 

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Upchurch, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Empress Hotel as part of our Honeymoon. We had a few glitches when checking in but these were sorted once the language issue was overcome. The Hotel is a bit dated but clean. Breakfast was very tasty and a good selection. Staff were very accommodating with a later check out time which meant we could have... More 

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Almaty, Kazakhstan
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

That hotel will probably fit you if: - you like old Thai style environment (wooden all around); - you have big conference; - you are above 50-60 y.o.; - you are not so demanding to services. Pros. - good breakfast; - large parking; - clean room; - helpful staff. Cons. - overall hotel looks tired; - they don't have free... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very attentive staff with a few communication glitches. Room clean, outdated, very hard mattress. 15 min walk from night market, easy access to other parts of city via tuck tuck vehicles. Shower with poor design that leaks on floor but does go into drain in the floor.

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St Vincent
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is probably best for groups, it is not business friendly, the internet never works, the gym only opens at 10 am and the rooms are in great need of a refreshment unless you like the 60's. Still, the service is very good, the beds firm but comfortable and the air conditioning is working and not too noisy. The... More 

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Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
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Also Known As:
Empress Chiang Mai
Hotel Style:
#10 Business Hotel in Chiang Mai
#29 Family Hotel in Chiang Mai
#34 Luxury Hotel in Chiang Mai

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Hotel & grounds (88)
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Bathroom (26)
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Pool/beach area (11)
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