We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Hotel amenities
Empress Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
You added Empress Hotel to your Saves list
Ranked #66 of 333 Hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Philip M Melbourne, Australia
Write a Review

737 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Melbourne, Australia
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I’d first booked this hotel when I booked our internal flights through Air Asia. I followed their links for suggested hotels in Chiang Mai and ended up paying a lot more than what I should. So I wrote directly to the hotel and they upgraded us to an Executive room and also arranged for a driver and vehicle to meet... More 

Was this review helpful? Yes
Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good value/clean hotel...beds very firm.Rooms good size and clean.Wifi logins a bit fiddly but ok. The price when i booked trip and hotel via expedia was exceptional. Service was excellent. Position not too far from walking street/night bazaar by taxi/tuk tuk.Didn't have time to use the pool/spa Recommend this hotel and will stay again when in Chiang mai

Was this review helpful? Yes
Sao Paulo, SP
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, with good rooms and a varied breakfast. Good location too within walking distance from the Chaing Mai night market. It's almost hidden away from the main street. If you don't look carefully you can miss it. But that is good because it gives it a certain privacy.

Was this review helpful? Yes
Sao Paulo
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a tuc-tuc away from the famous night market at Chiang Mai. The rooms are fair, and the hotel seems to always be crowded, with people coming in and out all the time. We had 4 rooms, and they were each in a different floor, despite our advanced reservation. The rooms are small, but clean. As it happens... More 

Was this review helpful? Yes
Bracknell, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

With 18 floors and conference facilities this hotel does not give you that friendly feel that you might be looking for after experiencing other Thai hotels. The staff tried to do their best but the sheer weight of guests that were coached in each day meant that for the discerning traveller, you were caught up in the ebb and flow... More 

Was this review helpful? Yes
Vernon, B.C.
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Empress for 15 days in November, really enjoyed the Loy Krathong festival, if you've never seen it you should try to come to Chiang Mai during the festival and enjoy the parades and hundreds of Lanterns. This time I booked our stay through the hotel themselves instead of through a booking website, so we did get... More 

Was this review helpful? Yes
Edinburgh, United Kingdom
Top Contributor
71 reviews 71 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very comfortable hotel. Great rooms. Always a wonderful breakfast selection to start the day. Best fresh omelettes in Thailand. Helpful friendly staff. Within walking distance of the Nigh market.plenty of things to see in the surrounding area.

Was this review helpful? Yes
Lafayette, Indiana
Top Contributor
150 reviews 150 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent a week at the Empress hotel for a conference. The hotel is clean and has nice amenities like a fridge in the room, and the price is fantastic! The location is decent with a really nice massage place just next door and an easy walk to the night market that has lots of choices for dinner. They charge... More 

Was this review helpful? Yes
Harrogate, England
Top Contributor
89 reviews 89 reviews
30 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a large hotel and very efficiently run. The rooms, corridors etc are all well maintained. The pool is fantastic and it's only 80 baht in a tuk-tuk back from the night market. It's not new and modern in it's styling but it's comfortable and clean.

Was this review helpful? Yes
Dublin, Ireland
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was very good, a full 4 star hotel. Good location - just 1 km to the night market - and clean rooms. The breakfast was good! I was there was New Year's Eve and honestly the gala dinner was awful, tacky and noisy. Also I went for the chocolate fountain but it was turned off and they didn't... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Empress Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Despegar.com, Agoda, Hotels.com, HotelTravel.com, Odigeo and Tingo so you can book your Empress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Empress Chiang Mai
Hotel Style:
#12 Business Hotel in Chiang Mai
#30 Family Hotel in Chiang Mai
#36 Luxury Hotel in Chiang Mai

366 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (366)
Pool/beach area (12)
Hotel & grounds (90)
Room/suite (84)
Bathroom (26)
View from room (16)
Dining (20)
Family/play areas (1)
Videos (1)
Other (116)
Hotels you might also like...
Check In Check Out
Price Your Stay