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All 330 Chiang Mai hotels

Empress Hotel

4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Ranked #49 of 330 hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Nicoleta J Miami, Florida
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592 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Miami, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

We spent three nights at this hotel. The service is quite poor, taking in account that you are in Asia and they are supposed to offer the best service in the world. The location is good, and Chiang Mai is a very nice area.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is my third stay at The Empress and I am pleased to see it continues to live up to expectations! I have traveled throughout Thailand for the past nine years, experiencing many hotels, and what sets The Empress apart for me is their professional service, courtesy and personal care to detail. Because of this I tend to enjoy an... More

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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at The Empress. Where in most Thai hotels a 'triple' room turned out to be a double room with an extra bed, the triple room we got in The Empress was a spacious room with three 'permanent' beds. The breakfast is both Thai and intercontinental, and is very good. According to our son, the pool... More

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Yellowknife, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have never enjoyed such service as we had in this hotel. We had flowers delivered to our room each day. The free breakfast had several courses with a huge variety. We received a welcome gift, free supper, a wecome drink, fruit basket, and a large bag of goodies including chocolates. We also received free shuttle to and from the... More

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Sydney, Australia
16 reviews 16 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here twice now and have found the staff here to be very warm and welcoming hence our return for a second time. The location is just a 10 minute walk to the Night Bazaar but just outside of the busy area so it is not too noisy. The rooms are typical Thai / Chiang Mai traditional style... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in the empress hotel for 6 nights. Hotel website states that all rooms have wifi access. That's true but you have to pay for it and get a new code every 3 hours so be aware of that. The rooms are big but old fashioned & there was a small step leading to the bathroom which i felt... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the south side of town about 10 minutes walk from the night market. Very welcoming and good service from staff. The hotel is well maintained but hadn't been updated from its original 1970's build- will probably need in the near future. A nice pool Good value for money

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Nottinghamshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our second stop on our honeymoon - having just come from the Banyan Tree in Bangkok - we picked this hotel knowing that it wasn't the same luxury we had come from and were fine with that. The hotel was quite dated but very clean and comfortable. We spent some time at the pool which again is clean... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel just for 2 nights to visit our friends from Malaysia. We are impressed in very warm welcome and excellent service. The room is so spacious. We got flower, fruit( afternoon), and chocolate(night). We are so happy and surprised. The price is so attractive too. In the morning during breakfast the staff brought... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Empress chiang mai is a great, clean hotel. If you are looking for a place to rest after a long hot day in a hot city of thailand this is a place for you. Great service, great food, nice food, big and new rooms.

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Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
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Also Known As:
Empress Chiang Mai

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Other (129)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#10 Business Hotel in Chiang Mai #29 Luxury Hotel in Chiang Mai #35 Family Hotel in Chiang Mai #41 Romantic Hotel in Chiang Mai
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