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All 334 Chiang Mai hotels

Empress Hotel

4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Empress Hotel
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Ranked #53 of 334 Hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
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658 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

The rooms seem a bit outdated, the wifi is simply horrible; breakfast is reasonable. The lobby is quite noisy, probably because everybody spends their time there, where the wifi works! The place is 10 mins walking from the night market, but that's probably the best thing about the hotel. The staff is nice and helpful. Otherwise - you can easily... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed here with my partner for 7 nights at the end of september. From the moment I called to arrange the airport transfer till I left I was treated like a king. The level of service and value for money simply cannot be matched anywhere in thailand. Have traveled extensively through thailand and nothing has come close. They gave me... More

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Albuquerque, New Mexico
Senior Contributor
43 reviews 43 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I was with a part of a large group that was staying at this fine, older hotel. The Empress is a hotel and conference center that was truly a full-service facility. The food was good, the service was excellent and the rooms were cool and clean.

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New York City, New York
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

just like chiang mai, a city that turned drug trafficing to tourist trafficing, the empress is a hotel to avoid. and they charge you for wifi. i would skip northern thailand alltogether. a big tourist trap, where the thai masseus, probably the only semi-authentic experience you might encounter.

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Carmarthenshire, United Kingdom
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Had the best welcome ever had when I arived here. Staff wonderful. Fruits and chocolates in room, then a big bag of snacks and crisps ket rings and shell boxes Offer of a free dinner Room on 17th floor great view, clean and all mod cons. Sauna out of action Real let down was the food Breakfast included in price... More

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Shanghai, China
17 reviews 17 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were here for 3 nights and it was nice. The hotel is near the night market as well as massage places! Tuktuk rides are easy access, the concierge can help you with that. The staff were very helpful and accommodating. We were spoiled the first night over dinner with flowers and gifts! They even have a welcome bag with... More

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20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on the 17th floor. Room was spacious and clean. Complimentary fruit basket, crackers, chips, chocolates. Breakfast was adequate. Location wise not to bad. Five minutes by taxi to Loi kroh road area. One minus would be the slow wifi. Otherwise I would recommend this hotel

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Lima, Peru
Top Contributor
80 reviews 80 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have attended several meetings in Chiang Mai that were hosted at thi hotel. The hotel does a great job accommodating large groups and hosting meetings. The food is consistently good and the service at the hotel is great. The hotel is located within walking distance of the night market and tourist areas. If you are looking to plan a... More

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15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay 4 nights on our last family trip to Chang-Mai, The room are big and clean, the hotel location is very good very close to the Night-Bazar, but not to close (Noise). The hotel staff are great and working hard to make your visit as comfortable e as they can. Breakfast is very good and the nice and clean... More

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San Juan del Rio, Queretaro MX
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in the Empress for two weeks for business and the hotel was completely adequate for all our needs, We roomed on the 16th floor and the room was remodeled and very nice. Restaurant was very helpful in preparing and serving all meals.

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Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
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Also Known As:
Empress Chiang Mai

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