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All 330 Chiang Mai hotels

Empress Hotel

4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Empress Hotel
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77%
Ranked #48 of 330 hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Odelya New York City, New York
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610 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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  • Chinese (Simplified) first
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location The service was amazing We booked a deluxe and I highly recommend it The room amenities were perfect The bed was very comfortable The bathtub perfect The pool was ok as well as the gym The massage was fantastic!!

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Paris, France
1 review
4 of 5 stars Reviewed 3 days ago NEW

We staid 3 nights in this hotel in August 2014. We were 2 families of 9 people. The service in this hotel is OK. The breakfast room is not what you expect in this category of hotel. The rooms are a bit old and would need to be reviewed. That said, the swimming pool is OK; the location is OK... More

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Sunderland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 6 days in July 14 and I have to say I have never had service like this, from the moment we first went in and were given a free upgrade by the lovely reception staff to the flowers and fruit delivered to our room, the little flower left on our bed each night, and the bag... More

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england
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our second visit to the Empress hotel ,this time not a great start ,the car parking attendant wanted us to leave the car in the multi storey park ,while there was plenty or room just outside the hotel ,(first impression !) checkin reception said we have been upgraded !to the seventeenth floor (sounds good) no most of the... More

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Devon, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, about 15 mins walk from night markets. Chiang Mai isn't huge can walk pretty much all of it no problem. Pool at the hotel is absolutely fine not sure what the last review is talking about. free pool towels. No problem getting a sunbed no mater what time of day. Breakfast is good, good choice of thai and... More

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Old Hotel, acceptable if you don't pretend too much. It is in a good position, Chang Mai is relatively small, we managed to walk around everywhere without needing any taxi or TucTuc. Swimming pool and solarium are awful, so don't consider that. Air con and fridge were really noisy so if noise disturb your sleep you should consider to turn... More

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Manchester
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel looks modern from the outside but inside is a really classic hotel both in the bedrooms and the public rooms. The staff were extremely polite and friendly and the hotel was very conveniently situated in town. I would certainly return to this hotel.

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Ho Chi Minh City, Vietnam
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second stay at the Empress. The old adage that you get what you pay for, doesn,t apply to this hotel. In fact you get far more. Location is great, you are a 5 odd minute walk from the night markets. Hotel is wonderful. Rooms are spacious, very clean, and serviced by smiling and friendly staff. Breakfast is... More

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Ashford, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights at the Empress Hotel whilst on honeymoon, considering we only really used the hotel as a base to sleep and have breakfast we couldn't fault it. The old city is less than 10 minutes away by tutu which were no more than 80 baht each way. One thing that was a little bit cheeky was the... More

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Miami, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent three nights at this hotel. The service is quite poor, taking in account that you are in Asia and they are supposed to offer the best service in the world. The location is good, and Chiang Mai is a very nice area.

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Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
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Also Known As:
Empress Chiang Mai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#11 Business Hotel in Chiang Mai #28 Luxury Hotel in Chiang Mai #35 Family Hotel in Chiang Mai #42 Romantic Hotel in Chiang Mai
Hotel Class
Number of rooms
375

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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