We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Empress Hotel

199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Hotel amenities
Empress Hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #65 of 334 Hotels in Chiang Mai
A recent review
4 of 5 stars reviewed 3 days ago
Stanly_Cherian Dubai, United Arab Emirates
Add Photo Write a Review

846 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    253
    368
    175
    38
    12
See reviews for
123
357
60
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (846)
  • Mar-May only
    (200)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (197)
  • Dec-Feb only
    (239)
All months
Dubai, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Negative-We had a little hiccup with the hotel pickup at the airport. The driver wasn't standing with our names printed,but expected us to magically find him out of the crowd of waiting people. Anyways after phoning the hotel we were able to finally locate the driver and then reach the hotel. Positives- We arrived 5 hours before check in but... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When we arrived, we were given a free room upgrade which was Bigger that what we had booked, what a way to start. The staff were great & went out of their way to please us. The room was spacious, clean with great bathroom. We tried the restaurants but found that we snacked in the cafe during the day &... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Pros: Very friendly staff, trying to accommodate every request and going out of their ways to help. My impression is that everybody in Chaing Mai is this way. Cons: The air-conditioning in my room was very noisy. Their restaurant is terrible!!! (ordered steak and I am not sure what it was that they brought me...)

Was this review helpful? Yes
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall room is great, spacious and clean. Location is a tat bit outside of old city walls, but becoz of this, you will get the quiet surrounding and less traffic in the morning. The hotel in its past days should be a great luxurious hotel, but it is still well keep, and still have its charm and the room that... More 

Was this review helpful? Yes 1
murcia
Level Contributor
109 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

It is just a ten minutes walk away from the night market, the main attraction in Chiang Mai. Maybe half an hour away from the old town. Rooms are confortable and the hotel, though busy is quiet at night. The swimming pool is clean and fresh.

Was this review helpful? Yes
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

For the money the hotel is slightly outdated and withering. However, having been bumped up to a twin executive room as they didn't have the deluxe double we had booked, we enjoyed an extremely comfortable stay in a nice, secure room with comfortable beds, good shower and plenty of space. Breakfast is very good and continental. Snacks are left in... More 

Was this review helpful? Yes
Upland, California
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent 4 nights at the Empress this past week. It was enjoyable. Nothing fancy, but clean and spacious. The bed was comfortable. The bathroom was well supplied. The staff was very helpful and most spoke some English. To improve, they ought to supply a better TV, and of course, the carpets don't smell all that good, like a lot... More 

Was this review helpful? Yes
Zurich, Switzerland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is so nice and very helpful, the hotel is located close to the night bazaar (it's about a 15 min walk away). Our room was always well cleaned. It seems like they make presents to every hotel guests every day as we got a lot of sweets and crisps. The pool area is nice and clean. Only negative... More 

Was this review helpful? Yes
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here. The free buffet breakfast had many selections to choose from. We were bumped up to one of the suites and they gave us a bunch of free snacks in the room. It was close enough to the night market and a number of good restaurants. Wifi seemed to be really slow.

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Friendly staffs during check in n helpful staff to advise me when can I go around even she's off duty on her way home.., really appreciated. Walking distance to night market n river side. Wi-Fi connection very poor for my room at 12th floor...

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

727 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (430)
Viewed
Hotel & grounds (105)
Viewed
Room/suite (96)
Viewed
Bathroom (28)
Viewed
Dining (25)
Viewed
Pool/beach area (13)
Viewed
Family/play areas (12)
Viewed
View from room (16)
Viewed
1:48
Videos (1)
Viewed
Other (134)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (297)
Viewed
Amenities (53)
Viewed
Deluxe Room (42)
Viewed
Executive Room (43)
Viewed
Pool (11)
Viewed
Restaurants and Bars (78)
Viewed
Superior Room (36)
Viewed
The Hotel (34)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chiang Mai hotels
0.5 mi away
The Imperial Mae Ping Hotel
The Imperial Mae Ping Hotel
#70 of 334 in Chiang Mai
4.0 of 5 stars 1,059 reviews
0.5 mi away
Dusit Princess Chiang Mai
Dusit Princess Chiang Mai
#54 of 334 in Chiang Mai
4.0 of 5 stars 825 reviews
0.7 mi away
Dusit D2 Chiang Mai
Dusit D2 Chiang Mai
#22 of 334 in Chiang Mai
4.5 of 5 stars 1,246 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Holiday Inn Chiang Mai
Holiday Inn Chiang Mai
#64 of 334 in Chiang Mai
4.0 of 5 stars 1,014 reviews
1.1 mi away
Sakorn Residence & Hotel
Sakorn Residence & Hotel
#34 of 334 in Chiang Mai
4.5 of 5 stars 383 reviews
0.4 mi away
Chiang Mai Plaza Hotel
Chiang Mai Plaza Hotel
#133 of 334 in Chiang Mai
3.5 of 5 stars 739 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay