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All 327 Chiang Mai hotels

Empress Hotel

4.0 of 5 Hotel   |   199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
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Empress Hotel
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Ranked #49 of 327 hotels in Chiang Mai
Certificate of Excellence 2013
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544 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

we stayed in the hotel for two nights and enjoyed it very much. the hotel is very cleen, has big rooms and preety good location (15 min. drive from the airport- and had very efficiant and free shutle service; 10 min. walk from the night market). the staff was very kindly and efficiand but not everybody speeks or understand English.... More

Was this review helpful? Yes 1
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here for five nights in April 2014. We paid 1900 Baht a night for a slightly better room than standard, and were very pleased. We had a quiet, spacious room with excellent furnishings and attentive daily cleaning. The breakfast buffet is very good indeed for this price of hotel, although the sausages (as normal in... More

Was this review helpful? Yes 1
Hattiesburg, Mississippi
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed twice at the Empress Chiang Mai a week at a time in the past two years. The rooms were very affordable and had all the needed amenities. The staff is very professional and extremely courteous. The breakfast buffet was great to look forward to each morning. Very clean and well maintained property.

Was this review helpful? Yes 1
Portsmouth
Top Contributor
56 reviews 56 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

stayed here for a week, we just turned up and booked a room unfortunately half way through our planned week they were fully booked but the reception said they would try to help us out, they did and managed to change us to another room 3 days into our stay saving us a lot of messing around and trying to... More

Was this review helpful? Yes 1
Krabi Town, Thailand
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an old property but has been well maintained and is managed very well. The staff are very well trained and provide excellent service. The location is central in town with plenty of transport available to go places. The hotel arranged something nice for us daily, from a free chocolate pack, to small local handicraft gifts. Very thoughtful and... More

Was this review helpful? Yes 1
Fukuoka, Japan
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The Empress Hotel is showing its age a little around the edges, but even so it's a bargain compared to other high end properties in the neighborhood. We booked through Agoda and got a very reasonable price, with very good buffet breakfast included. We stayed on the 16th or 17th floor and were very pleased with our room. Not huge,... More

Was this review helpful? Yes 1
Solna, Sweden
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family spent 3 weeks traveling in Thailand so we did have a great chance to visit Chiang Mai and stayed at Empress Hotel. This is the best hotel I have been . Our Room was very clean and big. We felt very relaxing with this room. Their services are perfect . We love the way their staffs took care... More

Was this review helpful? Yes 1
South East
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights at this hotel. The room was on the 8th floor, overlooking the pool and was spacious, clean and comfortable. The pool had plenty of sunloungers and poolside bar. The restaurant had a wide choice of buffet at breakfast and dinner. Couples beware! - we were treated to a Valentine-style dessert, gifts and flowers, much to our... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i have stayed in this hotel before anf found it very good. Today, it's still one off the best in Chiang Mai. The breakfast is as good as many five star hotels and the breakfast room is bright and cheery. The staff are friendly and helpful. The rooms are getting a little dated but are clean and well serviced. It... More

Was this review helpful? Yes 2
Nakhon pathom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights and had booked a deluxe but on arrival we were given a free upgrade to an executive room on the 16th flr. The room was very comfortable with a flat screen tv though choice of channels was small, other upgraded amenities were good too. Bathroom is a little on the small side but fitted out well. Nice... More

Was this review helpful? Yes 1

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Additional Information about Empress Hotel

Also Known As:
Empress Chiang Mai
Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#9 Business Hotel in Chiang Mai
#31 Luxury Hotel in Chiang Mai
#42 Family Hotel in Chiang Mai
#44 Romantic Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
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