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Lotus Hotel Pang Suan Kaew

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21 Huay Kaew Road | Suthep, Chiang Mai 50200, Thailand
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1 room 1 adult
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Lotus Hotel Pang Suan Kaew
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342 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was there recently on a business / conference trip. The Lotus Hotel is a grand looking hotel. Has a beautiful atrium lobby. The staff were very friendly and really good at their jobs. The hotel is old and some places show water stains but the ambience is great. The room was neat and really well kept. Housekeeping showed up... More 

Helpful?
Thank Gaurav Celal M
Okinawa Prefecture, Japan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is old but clean, which after having a bad experience with another hotel I really appreciated their clean room. I liked the location, it was near a small mall where we could get to a supermarket and ATM at all times. The restaurant staff was very nice and the food was decent.

Helpful?
Thank Ladylaive
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is following the general Thai mentality, "never renew anything - use it - build some new". this means that is clearly visible that it is NOT a new hotel! When this is said, it is still a very big hotel, that is quite nice, it has a center located almost within the center, were you can get really... More 

Helpful?
Thank feddersan
Beijing, China
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed there for 3 days then moved to another hotel. The hotel is SUPER old. Even though it was empty, it was noisy. In the evening, they had a singer and I was able to hear her when inside the room, I was on the 6th floor. After the singer finished I could hear the music coming from the... More 

Helpful?
Thank michael T

Travelers are raving about these Chiang Mai hotels

Rochester, NY
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 13, 2015

We stayed at the Lotus on two separate dates. The hotel is very large with glass elevators. The lobby is massive and there is entertainment there at night. The swimming pool was wonderful. It was clean and big enough for a hotel this size. The rooms are large but very dated. There was mold in the grout of both showers.... More 

Helpful?
1 Thank joyharrison
LotusPangSuanKaew, e-commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review of our hotel and we look forward to see you on your next trip to Chiang Mai. Best Regards, Lotus Hotel Pang Suan Kaew More 

A TripAdvisor Member
3 of 5 stars Reviewed December 9, 2015 via mobile

Beautiful hotel with great staff and services but lack of very important thing in the world. (Water in the toilet)disappointed.Except that water issue we did had a pleasant stay that it's convenient with a shopping complex next to the hotel.

Helpful?
Thank A TripAdvisor Member
LotusPangSuanKaew, e-commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review of our hotel and we look forward to see you on your next trip to Chiang Mai. Best Regards, Lotus Hotel Pang Suan Kaew More 

Brisbane, Australia
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 23, 2015 via mobile

Around 10 - 15 mins from Chaing Mai airport costing 60 baht by taxi. Huge foyer area where there is a stage and bar. Got taken to the wrong room first, wrong bedding configuration, but they found another room quite quickly. Large room. Dated small tv that didn't turn on. When I told them, maintenance came and stretched the cord... More 

Helpful?
1 Thank 123dee12
LotusPangSuanKaew, E-Commerce at Lotus Hotel Pang Suan Kaew, responded to this review

Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew More 

Sydney
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed October 13, 2015

I stayed at the Lotus as part of a conference. The conference itself was great but the facilities of the hotel detracted from the time in Chiang Mai. Number one problem was the lifts. Not enough for the volume of people wanting to use them. Breakfast - recycled food made it unappealing. The western breakfast selections were very limited. Overall... More 

Helpful?
1 Thank LambsySydney
LotusPangSuanKaew, E-Commerce Manager at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir/Madam Thank you for your review of our hotel and we look forward to see you on your next trip to Chiang Mai. Best Regards, Lotus Hotel Pang Suan Kaew More 

Kingman, Arizona
Level Contributor
173 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed October 10, 2015

Arrived 11 pm airport, (free) hotel shuttle person was waiting with a name placard. Upon arrival, prompt check in and bellhops waiting. Marvelous multicultural choices at a large breakfast buffet in the am. and...great coffee. Could not have been better. Short walk to nearby mall with EVerything. Cost incl bf for 2 Oct '15 was $47 USD. 5 star service... More 

Helpful?
Thank aladdin_mp
LotusPangSuanKaew, E-Commerce Manager at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir/Madam, Thank you for your review. We are extremely pleased to received your feedback. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew More 

Vancouver, Canada
Level Contributor
178 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed September 30, 2015

We recently attended a large conference at this hotel. We were impressed with how efficiently things were managed for such a large group. There was no shortage of suitable rooms for large and small group meetings, and all the details of the gathering were managed well, including meals and snacks. Two thumbs up for excellent service. In all of our... More 

Helpful?
Thank hammsters
LotusPangSuanKaew, ผู้อำนวยการฝ่ายขาย at Lotus Hotel Pang Suan Kaew, responded to this review

Dear Sir, Thank you for your review. We are extremely pleased to received your feedback. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again. Best Regards, Lotus Hotel Pang Suan Kaew More 

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