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Holiday Inn Chiang Mai

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318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Holiday Inn Chiang Mai
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Holiday Inn Chiang Mai
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991 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chiang Mai Province, Thailand
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I loved my experience at the Holiday Inn Chiang Mai, the staff are super friendly and it has definitely worth being a part of the IHG Rewards Club. We get great upgrades, discounts and even get to attend cocktail parties!! There are many great benefits! The only downside is that it's not walking distance to markets and popular restaurants. We... More 

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Canberra, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this venue with 3 friends on a golfing trip. The quality of service provided, staff friendliness and politeness by all staff from General Manager (Stella) down was exceptional and made for a memorable holiday. Although the Holiday Inn may be considered a little way from Chiang Mia central, I was able to walk it in 30 minutes... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed this hotel. With chains you know what to expect but the difference here was the special attention and help from the staff. There is a saying that you are only as good as the people on staff and this hotel management did a great job in selecting the right people. The hotel shuttle has daily van service... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The four of us squeezed into one room (last minute moved hotels) which was fine for our time in chiang Mai. Staff lovely excellent customer service. Lobby lounge had entertainment after 8pm and mother/son duo, son in piano mother singing we enjoyed listening to them every night. Food was lovely and well priced. Only annoying this the mosquitoes in the... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I like the hotel very much. We were upgraded to Suite room as were 4 without any charges. Hotel shuttle is there to visit malls, night bazaar etc Food is expensive but that is the standard Hotel staff is very cooperative We will come back again to this hotel next time also

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Fort Saskatchewan, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A friend and I spent 3 nights here. I thought the hotel was good and the staff were attentive but it was too far from any attractions. Definitely not walking distance from the main areas, and we didn't want to always pay for a tuk tuk. Pool and lounge drinks were expensive (as expected) so evenings were a choice between... More 

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Wellington, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Wow, second time at Holiday Inn in Chiang Mai, we booked the river view suite and ended up being upgraded to the Executive Suite River View room with Club Access! From the moment we arrived after a 3 hour taxi ride the staff took care of us, including a refreshing drink on check in. Check in itself was a breeze... More 

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El Quisco, Chile
Top Contributor
137 reviews 137 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Holiday Inn property puts many others in the chain to shame. I was absolutely delighted with this entire stay. I booked a 'King Suite with River view' for about $125 USD a night. What a fantastic deal! The room is huge - big enough that I would consider living in this suite. Separate living room with TV & mini... More 

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Fussa, Japan
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The facts: new IHG Platinum Elite member, family of four with two girls, ages 7 and 8, A very good price got my attention and was concerned about the location. After three nights, the location was a plus and saved my family some money. I liked the location because within minutes a person can access lower cost local street food,... More 

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Thailand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

From the moment we arrived, there was a total lack of service. We had confirmed by phone and also emailed for airport pick up confirmation. When we arrived there was no pick up at all, we waited and it did not turn up. In the end we had to phone the hotel, they said they had forgotten and it would... More 

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear jonfeaver, Thank you very much for choosing to stay at Holiday Inn Chiangmai and for taking the time to share your valuable feedback on your recent stay. Regarding to your comments on the airport pick up, room facilities, amenities, cleanliness and the service provided by our staff. I would like to express my sincere apologies for the shortcomings that... More 

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