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Holiday Inn Chiang Mai

4.0 of 5 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Holiday Inn Chiang Mai
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932 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

You can tell the glory days of the Chiang Mai Holiday Inn are well past... The once over the top hotel has became an average sleeping site for noisy tourist groups from China and there's no charm whatsoever on staying here. No charm at all. The pool is a a concrete wall surrounded by tower buildings and there are only... More 

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Denver, Colorado
1 review
1 of 5 stars Reviewed 3 days ago NEW

Bad wifi, rude staff in the font after 8pm. Told me that there is nothing they can do to fix th the problem with the wifi. Told Me to go to the Lobby and use it there. Also, very expensive laundry service. 60 usd for 2 small loads. Go across the street. Its only 80bht per kilo.

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Darwin, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay here with our girls. Huge interconnecting rooms on 24 th floor, very comfy beds, although was pretty chilly and wet while we were in Chiang Mai and could not regulate temp in room at all and warm it up. Very modern rooms, great amenities, like every Power outlet took all international plug types. Breakfast Buffett... More 

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Nuremberg, Germany
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed 3 nights at Holiday Inn Chiang Mai on our trip through northern Thailand and it's easily the worst hotel I've been to. - Rooms were not clean at all, there was hair in the bathtub and on the towels that definitely wasn't ours - Tiny insects all over our room - I left an open coke on the... More 

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear vihanta, Thank you for your feedback on your recent stay. I am disappointed to know that all of our facilities provided did not meet with your expectation. Please accept my sincere apologies for the shortcomings that you have experienced. I will address all of your comments to all concerned departments to look into all issues for rectification in order... More 

Durham, United Kingdom
Top Contributor
117 reviews 117 reviews
31 hotel reviews
236 helpful votes 236 helpful votes
3 of 5 stars Reviewed 1 week ago

My first impression of the Holiday Inn was poor, lots of buses and chinese,, reception area was untidy and a bit disorganised, we where given a upgrade to a premium room non smoking, when we got to the 19th floor the first thing that hit me was the smell of ciggerettes in the corridor. Room 1915 was our room and... More 

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Trackerh, Thank you for choosing to stay with us and for taking the time to share your feedback on your recent stay. Regarding to your comment on the first room allocation upon arrival, please accept my sincere apologies for this shortcoming that you have experienced and I already shared your comment with Executive Housekeeper to look into this problem... More 

San Francisco, CA
Contributor
11 reviews 11 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First, we thought the location was great. A short walk or 100B tuk tuk to the center of town. Since my gf has platinum status at IHG Hotels, we were upgraded to a modern room on a high floor. Now I know what you're thinking: Holiday Inn in Thailand? It was actually a great hotel! The staff were bending over... More 

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Tel-Aviv, Israel
Top Contributor
56 reviews 56 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Inn Chiang Mai is not the newest hotel or the most central one. but it offers great value for money, a very good breakfast and a very helpful staff. the city center is just 100 THB away (in Tuk Tuk) first issue we had - as it's getting colder on December evening, the AC in the room can't heat.... More 

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Melbourne, Victoria, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The holiday inn is not the newest property but decent rooms, nice service, great concierge staff and offers value for money stays. I can recommend this hotel for both families and couples traveling. The terrace offers great views for breakfast and the hotel does not charge you extra for a great cup of cappuccino! Well done Holiday Inn.

Was this review helpful? Yes 2
Burgas, Bulgaria
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well above Holiday Inn standards in other locations. We had 2 reservations. One in my name and second in my husband's name. As a Platinum member I got an upgrade to executives room. Furthermore, both rooms were upgraded since we traveled with kids and wanted to have our rooms at the same floor. Not in the City center but they... More 

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

would imagine big tour groups or people on business trips would do well here. but for people who want to experience true thai charm, flavour, food, service, and authenticity, you will not find it in this hotel. thin walls, bathrooms quite outdated. location a bit out of the a

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Mimi F, Thank you for choosing to stay with us and for taking the time to share your valued comment on your recent stay. I am regret to learn that our hotel did not meet with your expectation during your stay with us and please accept our sincere apologies for this unpleasant experience. I will share your feedback with... More 

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Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai
Hotel Style:
#35 Luxury Hotel in Chiang Mai
#38 Family Hotel in Chiang Mai

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