We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Chiang Mai

4.0 of 5 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Hotel website
Hotel deals
Click for phone number
Special Offer
Members Exclusive:25% Off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Chiang Mai
Professional photos View all
Browse nearby
Holiday Inn Chiang Mai
Write a Review

867 reviews from our community

Traveler rating
    239
    404
    159
    51
    14
See reviews for
154
300
83
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (867)
  • Mar-May only
    (187)
  • Jun-Aug only
    (186)
  • Sep-Nov only
    (232)
  • Dec-Feb only
    (262)
All months
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

1. Restaurant staff and Front staff didn't pay attention to Guest , not friendly and Alert to take care. 2. Food quality not good. 3. Housekeeping make up room in afternoon. 4. Easy to go surrounding Chiang Mai city, had free shuttle car.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 4 nights in early October. The staff are very friendly and helpful. The lady in the lobby has given us welcome drink, written down the free shuttle schedule and given us free tourist sim cards upon our arrival. Actually, some shopping centers have provided free shuttle services to this hotel. The room are very spacious and... More

Was this review helpful? Yes
Sunshine Coast, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed here again, after our first visit to Chang Mai last year - once again, very friendly staff and a really nice room - staff service and attention to detail was excellent - Tom at the breakfasts remembered my wife's hot chocolate every day - will stay here every time that we visit Chang Mai - thank you for... More

Review collected in partnership with this hotel

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Jon D, Thank you for selecting Holiday Inn Chiangmai again on your recent visit and for taking the time to share your feedback. I am delighted that the room and service delivery from our staff especially Khun Tom who remembered your wife’s favorite drink met with your satisfaction. I will share your compliment with the entire team as this... More

Daegu
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked rooms just a few days prior to the trip, and was able to get connecting rooms in this wonderful hotel. I slept so good that I ended up buying the same type of pillows that the hotel had. The service was excellent and very helpful in finding transportation to the sites around town. The breakfast / dinner buffet was... More

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear DaeguExpat, Thank you for choosing to stay with us and for taking the time to share your feedback during your stay on April. Appreciate your compliment towards our hotel facilities, the food at the restaurant and the service delivery from our staff. I will share your compliments with the entire team. Once again thank you for deciding to stay... More

Kathmandu, Nepal
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I came in with really low expectations, but was continuously surprised. I wanted a trendy hotel with Thai character in the middle of the Old Town, but reluctantly settled for the big chain hotel outside of the city center. The large room, pool, and mostly the price persuaded me. There were several reasons I'm glad I chose this place. First,... More

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Aj N, Thank you for choosing to stay with us and for taking the time to share your positive feedback on your recent stay. I am delighted to know that all of our facilities provided and the service delivery from our staff have exceeded your expectation. I will share your compliment with our entire team as this will continue... More

Potgietersrus
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the Holiday Inn for 5 days and will highly recommend this hotel. Even though it is not close to the central town area the hotel provides free transport to and from the day, night and weekend markets which is absolutely worth it. The hotel is located next to the river, so ask for a room with a... More

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Alicetine, Thank you for choosing to stay with us and for taking the time to share your feedback on your recent stay. I am delighted to read that you are satisfied with our hotel facilities during your 5 days on September. I will certainly share your feedback with our entire team as this will certainly motivate them to continue... More

Mackay, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay at this hotel but this time we travelled with family. This hotel seemed to accommodate the kids quite well. We had interconnecting rooms so we still had our own space. The rooms still are the same as last time, clean and tidy but a little outdated and the only real stand out change would be... More

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Wayne T, Thank you for Choosing to stay at Holiday Inn Chiangmai on your 2nd stay during September and for taking the time to share your feedback. Based on your comment, appreciate that the room allocation and cleanliness of the room met with your satisfaction. Thank you for sharing your comment on the shops in the lobby and please... More

South Africa
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow, this was certainly by far the best hotel we stayed in during our Cambodia/Thailand trip. First visit to Chiang Mai. From the impressive entrance and friendly check-in to the super large bedroom with a wonderful view over the river, very comfy beds and large bathroom made our 5 days in Chiang Mai a very happy experience. The hotel is... More

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear jangSouthAfrica, Thank you for choosing to stay with us and taking the time to share your positive feedback during your recent stay. I am delighted to know that you have had a wonderful stay with us and thank you for your kind words towards our hotel facilities and service delivery from our staff. I will certainly share your compliment... More

Norwich
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very close to the centre of the city,as well the airport. The good thing that everyone seems to know the hotel so it was for us easy to ask directions from the local, on how to reach the hotel. The stuff is very helpful. The hotel, although it belongs to an international chain, it gives a feeling... More

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear janas21, Thank you for your positive review of the hotel. I am delighted that you enjoyed your stay with us during your recent vacation. I am delighted to know that you are satisfied with the service from our helpful staff and I will certainly share your comment to the team as this will certainly motivate them to continue to... More

miami
Top Contributor
89 reviews 89 reviews
85 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great staff, super kind to our daughter, good location... Away from the hustle fo downtown Chiang Mai, yet 5-10 minutes away by tuk-tuk. So refreshing to be here after the mess that is Bangkok! Very impressed with this Holiday Inn. Great, big rooms. Good views. Only issues of note, the lobby shops are run by a shady character... Hard to... More

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear ranger22miami, Thank you for choosing to stay with us and taking the time to share your feedback on your recent stay. I am delighted to know that Holiday Inn Chiangmai is a great place for you to stay and thank you for your comment regarding the shop in the lobby as well as our Chinese Travelers. We really appreciate... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Chiang Mai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Expedia, Orbitz, Booking.com, Priceline, Agoda, Hotels.com, BookIt.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai

539 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (329)
Viewed
Room/suite (66)
Viewed
1:31
Videos (1)
Viewed
Hotel & grounds (43)
Viewed
Dining (7)
Viewed
Bathroom (30)
Viewed
View from room (20)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (10)
Viewed
Other (148)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (171)
Viewed
Amenities (16)
Viewed
Pool (12)
Viewed
Restaurants and Bars (40)
Viewed
Superior Room (68)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
Dining (5)
Viewed
View from room (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay