We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Chiang Mai

Hotel website
Hotel deals
318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Holiday Inn Chiang Mai
View Map
Add Photo Write a Review

1,044 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    280
    481
    196
    67
    20
See reviews for
194
367
98
77
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1044)
  • Mar-May only
    (232)
  • Jun-Aug only
    (236)
  • Sep-Nov only
    (248)
  • Dec-Feb only
    (328)
All months
Reston, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here as part of a conference and were transported out of the area for sightseeing. If I were traveling on my own, I likely wouldn't stay here since it is so far from the heart of Chiang Mai. Rooms were adequate but nothing special. Large but sparsely furnished. The outdoor seating for breakfast, along the river, is lovely... More 

Was this review helpful? Yes
dublin
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights on arrival we were told that we have been upgraded which was fantastic, the staff were friendly and the lobby is wonderful. Our room was big with hot water clean towels and bathrobes. Free water everyday and cleaned daily. I didn't think it was far from old town we enjoyed the walk and if... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is attractive with impressive lobby area, massive bedrooms and bathrooms which are well appointed and have all the usual extras. The staff were all very friendly, polite and helpful. Breakfast was substantial with plenty of choice. Now the negatives! The hotel is a bit far from town centre. There is a free shuttle service but limited spaces so you... More 

Was this review helpful? Yes 2
Abu Dhabi, United Arab Emirates
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel...but terrible location. Far from the city and all the main areas of town. I walked around one morning looking for a breakfast place for about 45 mins, with no luck I ended up at the petrol station! The hotel is great!! Cannot complain...amazing, welcoming staff!! Wonderful large rooms, clean and very efficient! Definitely would recommend if you don't... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This holiday inn is one of the best i have stayed in. Large rooms and bathrooms. And well appointed. Although not in the centre of the old town, it is near without having the narrow streets and heavy traffic. Very efficient staff, and good restaurants. A credit to the IHG brand.

Was this review helpful? Yes
Minnesota
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent a week here recently. It's not your normal American Holiday Inn. It is quite posh. It has multiple restaurants, a gym, a spa. It has 2 shops in the lobby. The staff is excellent and everywhere, opening doors, helping with luggage, etc. The food in the main floor restaurant where breakfast is served is good and varied. European and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear karph, Thank you very much for taking the time to share your experience from your recent stay with us. It is pleasing to see that you were able to appreciate the level of service provided by our staff and the food that was served in our restaurant. However, we were concerned to see that you were not impressed with... More 

Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had an issue with the room that our tour agency booked for us since we were on honeymoon and we payed and expected something better. We finally got things sorted out properly with the madam from the reception so we could enjoy our stay at the hotel. The executive room is nice, specially the views from 25th floor.

Was this review helpful? Yes
Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We were on honeymoon and were expecting a 4 stars hotel but the pool was not available, furniture in the room was very old and used and moreover people from the reception were helpless. If you are looking to a hotel, I wouldn't go at all, there are way better choices in Chiang Mai.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear Mikenifico, Thank you so much for sharing your experience with our hotel. We would like to apologize for the sub-par experience you had during your stay particularly with the unavailability of our pool, the furniture in our rooms, and the service level provided by our staff. We would like to follow up on this situation that is why we... More 

Sussex
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just spent 3 days at this hotel whilst taking in a visit to the Elephant Nature Park. Our stay was comfortable but as in a lot of the reviews the hotel is very tired. This is thrown into context by the fact that the pool is being renovated and the holiday Inn shuttles you to local hotels to... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Travelled with family and friends in a group of tour arranged by a travel agent, we stayed in this hotel for 2 nights. Hotel room is quite spacious, especially ideal for leisure travel. Bed and pillow are comfortable for a nice sweetie sleep. Hotel staff are very nice and helpful. The only thing that requires consideration for improvement is that... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Night market(12)
  • Tuk Tuk(7)
  • Free shuttle(3)
Questions? Get answers from hotel staff and past guests. Ask a question

584 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (373)
Viewed
Room/suite (81)
Viewed
Bathroom (40)
Viewed
Pool/beach area (12)
Viewed
View from room (26)
Viewed
Hotel & grounds (53)
Viewed
Dining (11)
Viewed
Business center/function rooms (4)
Viewed
1:31
Videos (1)
Viewed
Other (145)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (171)
Viewed
Amenities (16)
Viewed
Pool (12)
Viewed
Restaurants and Bars (40)
Viewed
Superior Room (68)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
Dining (5)
Viewed
View from room (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chiang Mai hotels
1.3 mi away
Le Meridien Chiang Mai
Le Meridien Chiang Mai
#28 of 337 in Chiang Mai
4.5 of 5 stars 1,908 reviews
1.4 mi away
Dusit D2 Chiang Mai
Dusit D2 Chiang Mai
#24 of 337 in Chiang Mai
4.5 of 5 stars 1,278 reviews
1.2 mi away
Dusit Princess Chiang Mai
Dusit Princess Chiang Mai
#59 of 337 in Chiang Mai
4.0 of 5 stars 853 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Sakorn Residence & Hotel
Sakorn Residence & Hotel
#37 of 337 in Chiang Mai
4.5 of 5 stars 401 reviews
0.9 mi away
Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
#14 of 337 in Chiang Mai
4.5 of 5 stars 1,310 reviews
1.2 mi away
The Imperial Mae Ping Hotel
The Imperial Mae Ping Hotel
#77 of 337 in Chiang Mai
4.0 of 5 stars 1,099 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay