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Holiday Inn Chiang Mai

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318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Holiday Inn Chiang Mai
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1,014 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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Rockhampton, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Holiday Inn in Chiang Mai is a very good hotel with excellent sized room, good restaruants and a central position. We had connecting rooms for our family of 5, the room sizes prevented us from stepping on each other. The hotel is in a good location with a 5 - 10 minute red taxi (dang tax-ii) to the night... More 

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Georgetown, Penang
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

1) Front office: very friendly and hospitable; 2) Room: very tidy and neat; spacious & clean; 3) Bathroom: dirty and needing improved cleaning esp. at its side skirtings and in-between gaps of the tiles; 4) Breakfast buffet: OK but spread is the same for the days I stayed. More variety is welcomed; 5) Lobby Bar: No Guinness (sigh!) and the... More 

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Sydney, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

One day stopover for a work trip. The rooms are HUGE and comfortable but mine stank of cigarette smoke even though requested non smoking. Spoke to a few others and they had the same Very close to the city. If you stay check your room before you accept it if you can.

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Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for five nights in July 2015. Only 15 minutes from the airport, check in here was good. We ate a number of meals in the river terrace here with most being average. The seafood buffet was just ok (I suppose having access to great seafood at home makes us fussy) and meat was sometimes tough. I guess... More 

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Kamloops, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights after roughing it backpacking and felt totally pampered! They brought me a fruit basket every day as well as upgraded my room. It was very technologically advanced and the bathroom facilities were top notch. The gym had a beautiful view and had lots of options. The lounge area was very trendy. They had a shuttle... More 

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Southport, England
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

This isn't a bad hotel by any means. The service is pretty good throughout the entire staff, breakfast not bad but not brilliant, rooms are big and clean but just a bit dated. Only real negative is the beds are really firm, if you like a firm bed you will be happy if you like a soft bed stay somewhere... More 

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Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel room has a view of the city and the river. The location of the hotel is not too far away from the city perhaps will cost you around USD3 for a tuk tuk drive to town or simply a 20 minutes walk downtown. There's a lot of smaller muslim cafes that you can find along the walk to... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear sabineangel, Thank you for posting a review about your stay with us. We appreciate your kind words regarding our property particularly our location being good and our rooms having great views. If you have experienced any inconvenience during your stay, we apologize. Reviews like yours motivate us to work harder to provide the best customer experience possible. Thank you... More 

Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed here for 1 week 21/6/15-28/6/15 The staff couldn't be more accomodating in their efforts to please my every need from the moment I walked into the hotel. I was upgraded to the 18th floor into a suite 1813 this had views towards the city and river,the town centre was 10 minutes drive, the hotel provided a shuttle... More 

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn Chiang Mai from the 22nd to the 24th of June 2015 and i must say what a brilliant experience it was!!. the hotel is about 10-15 minutes ride from the airport. Checking in was smooth. We even got upgraded to a presedential suite. The staff was very courteous. The hotel is equidistant from all... More 

Was this review helpful? Yes 1
Shanghai, China
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed June 18, 2015

I stayed here over the new year holiday because we had to change our plans last minute and Holiday Inn was the only hotel that had rooms available. The biggest annoyance was the terrible service provided, especially by the concierge/bellboys. Checking in was extremely slow and requesting items from housekeeping was equivalent to finding a needle in a haystack. I... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear teresa_asa, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room being spacious. However, we’re sorry we fell below your expectation regarding customer service and the check in experience. We will address these concerns. I assure you that the feedback... More 

Hotel Review Summarization

What travelers say

  • Night market(12)
  • Tuk Tuk(7)
  • Free shuttle(3)
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Pool (12)
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Superior Room (68)
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The Hotel (35)

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