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All 332 Chiang Mai hotels

Holiday Inn Chiang Mai

4.0 of 5 Hotel   |   318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Ranked #59 of 332 Hotels in Chiang Mai
A recent review
4 of 5 stars reviewed 4 days ago
Alev O Toronto
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838 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was not sure if I have made a good choice by choosing this hotel before I went to Chiang Mai. It turned out to be a good one. Although some people might think it is far from the centre, it us conveniently located and you can reach anywhere with tuc tuc max 100 baht, Although they will ask you... More

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Alev O, Thank you for choosing to stay with us and taking the time to share your feedback during your stay. I am delighted to read that the room, Breakfast, other facilities and service delivery from our Concierge met with your satisfaction. Based on your comment on Pad Thai, please accept my sincere apologies for the food quality, thank... More

Pacific Pines, Australia
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 5 nights at the Holiday Inn Hotel and we found it to be a very good place to stay . The bed was a great size and the Mattress was hard for the back and I ask for a pillow top but they put 2 blankets under the sheet and that was it...Bathroom was a nice size and... More

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Mary M, Thank you for choosing to stay with us and share your feedback during your recent stay. Appreciate your kind words towards our room, breakfast and Japanese dinner on Monday evening. Regarding the food on barbecue night, thank you very much to raise this comment for our attention. I will certainly share your comment with Executive Sous Chef... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The rooms are huge, the bathroom too and everything is very clean. Only the mattress is not good, if you have backproblems. We had a nice and successfull meeting there. If I come back to Chiang Mai, I will stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Trowi, Thank you for taking the time to share your feedback and choosing to stay with us during your meeting. I am delighted to read that you had a successful meeting and our facilities met with your satisfaction. Regarding to the mattress, thank you that you have brought these to our attention, I will certainly address this issue with... More

Pasig, Philippines
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed for two nights in Holiday Inn Chiang Mai and I had really enjoyed my stay. My room is a superior room and it was very spacious that I can even do a cartwheel. I love how classy and elegant my room was. The bed was so soft that it gave me a restful sleep. I love that they... More

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear marxtermind, Thank you very much for choosing to stay at Holiday Inn Chiangmai and taking the time to share your positive feedback during your vacation. I am delighted that you enjoyed your stay with us during your recent vacation and it always helps to boost my team morale with your positive comments. Appreciate you taking the time to share... More

New Delhi, India
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Located ideally, not too far from the chiang mai airport, with easy access to all the touristy places in Chiang Mai. Holiday Inn Chiang Mai is ideal for a short getaway. Didnt try the restaurants at the hotel, but the little cafe across the road serves a mean laksa apart from other food items. The hotel itself is a little... More

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Varun A, Thank you very much for choosing to stay with us and for taking the time to share your feedback. I am delighted to read that Holiday Inn Chiangmai is the nice hotel and you are satisfied with the location and friendly staff. Regarding the slight smell in non smoking room, thank you to bring this matter to... More

Cambridge, Massachusetts, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff were very friendly and helpful. It is great that they offer free rides to the night market. However, the shuttle to the airport is not free. As an IHG platinum member, I got an welcoming kit, a fruit platter, which was quite delicious :)

Review collected in partnership with this hotel

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Jia L, Thank you for being our IHG Rewards member and taking the time to share your positive feedback during your recent stay. Appreciate to read that you have had a great experience with us and our facilities and service delivery from our staff met with your satisfaction. I will certainly share your compliment with entire team as it... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I loved staying at this place. They have really huge and clean rooms, with a nice washroom. Beds were comfortable, and the breakfast served was also nice. the best part was that the staff was really friendly and helpful. They even arranged for conveyance to a hospital for a minor medical need for us, to a hospital which is just... More

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear PallaviS7, Thank you very much for your positive feedback during your stay. I am delighted to read that our facilities provided with the service delivery of our staff met with your satisfaction. It is always our goal to provide convenient and great service to our valued guest. Please be assured that I will share your compliment with entire team... More

Caloundra, Queensland, Australia
Top Contributor
96 reviews 96 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Seems that Holiday inn takeovers come at a bit of a down grade for me.Only Penang has remained the same.Cant explain it.However if you visit this maybe to huge hotel you won't be too disappointed.Rooms,staff,ammenities,food are all that you would expect from this grade of hotel.Close to markets and so on.Ping river is in your pocket. Again,I don't know why... More

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear John1358, Thank you very much for taking the time to share your feedback during your recent stay in Chiangmai. Regarding to your review please be informed that this property was re branded to be “Holiday Inn” since April 2007 and we deliver services to all of our valued guests as IHG Brand standards together with refurbished guestrooms and external... More

Mozzate
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were here just fore one night. The room was very big, no smell of moisture, clean.confortable bathroom. Tv with english spoken channels. Place not too far from night bazar. Excellent breakfast with a lot of thing to drink and eat

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear biolo77, Thank you for your positive feedback for Holiday Inn Chiangmai Hotel on your recent stay in Chiangmai. Appreciate your review and we are glad to know that Holiday Inn Chiangmai is the good place for your stay and the hotel facilities together with food during breakfast met with your satisfaction. I will certainly share your compliments with my... More

Bangkok, Krung Thep, Thailand
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel still the best for me. I always stay with IHG because I'm a member with them and I alwasys got an excellent services from this hotel. The hotel has never let me down . Rooms may be old, but comfortable by the standards of IHG. I would love to stay again for sure.

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear StylenOw, Thank you very much for being out IHG Rewards member and for taking the time to share your positive feedback towards Holiday Inn Chiangmai during your stay on July. I am pleased to read that Holiday Inn Chiangmai is still the best hotel for you together with the level of customer service had met your expectations. It is... More

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Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai

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