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Holiday Inn Chiang Mai

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318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Holiday Inn Chiang Mai
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Holiday Inn Chiang Mai
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962 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is warm and friendly the only down side is the carpets need a freshen up and the mosquito need spraying outside but otherwise a loverly base to explore. The bar and service staff are wonderful , their is a loverly singing group of a mother and son she takes requests and makes you feel like you are included.... More 

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Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelling to Chiangmai right before a Christmas day. I decided to stay at Holiday Inn Chiangmai for the location and price. First, I admit that the hotel reception area is in the same league of 5 stars not 4 stars hotel. Staffs are nice and having service mind, but their interpretation may not be at their best. The downside of... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are just fantastic, friendly and caring. 3/4 of our party got really sick while transiting through Chiang Mai on the way to Phuket. The hotel stepped in a arranged a car hospital and back and organised our room to accommodate the sick ones. Hotel itself has great views of the river and mountains. Big size... More 

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kuwait
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am in the hotel now and today is 12 mar 2015 and I am Writing my review now . my room number is and I will stay here for seven nights from 11 to 18 mar 2015 .I felt comfortable when I entered the lobby it nice and clean . The Location is fantastic the hotel is not in... More 

Was this review helpful? Yes 2
Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good points: very nice friendly staff, Lovely pool area with nice views of the sunset, Always sunbeds available whatever time of day. Bad points: Dirty, stained bed sheets! I had my bed changed 3 times while staying here and everytime the sheets were stained. This really made my stay uncomfortable.

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IHGCare, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear Kelly O, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to note your positive feedback on our friendly and nice staff. We also appreciate that the pool area and its view is well to your liking.... More 

Bengaluru (Bangalore), India
Top Contributor
82 reviews 82 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights in December 2014. The hotel staff is extremely helpful, from check in to arranging bikes/cars and tours. They have a big parking area, so its easy to park the bike/car. The hotel lobby is modern. The Rooms was spacious and clean,well maintained. We had a non-smoking room, overlooking the river. Bathroom was clean and big.Elevators... More 

Was this review helpful? Yes 3
New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is what you would expect from a Holiday Inn, a little run down or worn but reliable. The staff is wonderful and informative. Have the travelers best interest in mind. Breakfast was substantial but not the lavish spreads you see at other hotels. Hotel though could you a major makeover. It is on the outskirts of town but definitely... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear AntsInPants56, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We always strive to provide great service and comfortable accommodation to all of our guests, and it is nice to read that the location and rate of our property... More 

Winchester, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have just returned from a trip to Chiang Mai where I stayed at the Holiday Inn for 20 days. Upon arrival I was greeted by both friendly and efficient staff. Luckily reception was quiet and I was booked into the hotel very quickly and with a room upgrade too ! My room was very spacious and on the 25th... More 

Was this review helpful? Yes 2
Newcastle, United Kingdom
Top Contributor
125 reviews 125 reviews
65 hotel reviews
398 helpful votes 398 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Check in experience was poor. Waiting around 15 mins before attended to. Room we were first allocated reeked of stale Tobbaco, despite asking for a non smoking room. The room itself was clean and basic but in a dire need of a refurbishment. The bathroom was clean but the fitting looked grubby as it was in need of a total... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Chiang Mai, responded to this review

Dear DaisyDaisyDD, I appreciate you taking the time to comment about your stay. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. However, please accept our sincerest apologies for the inconvenience you had during your check in process and for the condition of the room received. Please know... More 

Dublin
Contributor
16 reviews 16 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 16, 2015

Stayed for 3 nights, hotel is lovely, probably a little dated though. The lobby is very large and quite grand, but old grand. Check in was efficient, but the staff could have been friendlier, they were more interested in speaking with each other than me which is always very annoying! Rooms were lovely and spacious with excellent amenities and very... More 

Was this review helpful? Yes 2
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