We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 331 Chiang Mai hotels

Holiday Inn Chiang Mai

4.0 of 5 Hotel   |   318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Hotel website
Hotel deals
Hotel amenities
Special Offer
Members Get Up to 35% Off
Save Saved
You added Holiday Inn Chiang Mai to your Saves list
Holiday Inn Chiang Mai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
75%
Ranked #59 of 331 hotels in Chiang Mai
A recent review
4 of 5 stars reviewed yesterday
John1358 Caloundra, Queensland, Australia
  • Overview
  • Reviews (822)
  • Photos (344)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (155)
  • Location
  • More
true
Write a Review

822 people have reviewed this hotel

Traveler rating
    222
    383
    157
    48
    12
See reviews for
144
284
78
67
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Caloundra, Queensland, Australia
Top Contributor
96 reviews 96 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed yesterday NEW

Seems that Holiday inn takeovers come at a bit of a down grade for me.Only Penang has remained the same.Cant explain it.However if you visit this maybe to huge hotel you won't be too disappointed.Rooms,staff,ammenities,food are all that you would expect from this grade of hotel.Close to markets and so on.Ping river is in your pocket. Again,I don't know why... More

Was this review helpful? Yes
Mozzate
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We were here just fore one night. The room was very big, no smell of moisture, clean.confortable bathroom. Tv with english spoken channels. Place not too far from night bazar. Excellent breakfast with a lot of thing to drink and eat

Was this review helpful? Yes
Bangkok, Krung Thep, Thailand
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel still the best for me. I always stay with IHG because I'm a member with them and I alwasys got an excellent services from this hotel. The hotel has never let me down . Rooms may be old, but comfortable by the standards of IHG. I would love to stay again for sure.

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear StylenOw, Thank you very much for being out IHG Rewards member and for taking the time to share your positive feedback towards Holiday Inn Chiangmai during your stay on July. I am pleased to read that Holiday Inn Chiangmai is still the best hotel for you together with the level of customer service had met your expectations. It is... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is a bit old but luckily the tidyness and the cleaniness makes it look new. But the food is value for money. IHG rewards make us look good by providing special check ins counter and a free upgrade

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Jin S, Thank you for being our IHG Rewards member and for taking the time to share your feedback during your stay on July. I am glad to read that the hotel cleanliness, the food and the service delivery with our warm welcome during check in did meet with your satisfaction. I will share your compliment with my team... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was so beautiful. The staff were extremely helpful and friendly. This type of service is extremely hard to find. It comes down to the employees and each and every one of them were exceptional. Thank you so much for such an enjoyable stay.

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Brucetyron, Thank you for your positive feedback for Holiday Inn Chiangmai Hotel on your recent stay in Chiangmai. I am pleased to read that our customer service level had met your expectations. It is always our goal to provide convenient and great service to our guest. Thank you once again for your compliments and I will certainly share with... More

mumbai
Top Contributor
127 reviews 127 reviews
59 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were a group of 34 Indians. We reached the hotel at 11 AM and immediately were served welcome drink,tea and coffee. We were not sure to get our rooms so soon but surprisingly within 15 min all of us got our rooms. Wow !! I was not happy with the view from my room so I went to reception... More

Was this review helpful? Yes 3
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear BalkrishnaShroff, Thank you very much for choosing to stay at Holiday Inn Chiangmai and taking the time to share your positive feedback. Appreciate to read that your group was able to have an early check in and the room feature met with your satisfaction together with the Indian food for dinner and breakfast also met with your expectation even... More

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent breathtaking views of teh city, wonderful front desk & concierge staff . I wish I could get the name of the service manager who greeted us. She was a pleasure with my kids and made us feel at home within 5 mins at the reception. Great Buffet spread at Breakfast & wonderful large rooms with a great view of... More

Was this review helpful? Yes 1
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Nick D, Thank you very much for choosing to stay with us and taking the time to share your positive feedback during your stay on July. I am glad to know that you have had a memorable stay with us and the level of service delivery from Front Desk, Concierge, and Service Manager together with buffet breakfast met with... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first idea place of stay in Chiang Mai. Very impressive service provided by staff from all departments. Really need to say a very sincere thank you to Miss Panatsaya Namoo, deputy reservation manager. She is always ready to assist all guest, in every aspect, even not within her job responsibility. Like the new cocktail marathon implemented in the lobby... More

Was this review helpful? Yes
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Timothy H, Thank you very much for taking the time to share your positive feedback and always choose to stay at Holiday Chiangmai. It is an honor to have received such a wonderful comment and achieving a rating of 5/5 and your wonderful compliment towards our team member especially for Miss Panatsaya Namoo, Assistant Reservation Manager, means a lot... More

Bangkok, Thailand
1 review
4 of 5 stars Reviewed 3 weeks ago

In overall, the hotel is very good for both business or pleasure purpose. Room is clean and neat. Breakfast is good but a little bit crown with hotel guests. Staff are helpful. It is a very good option for those who seeking for good hotel in Chaing Mai.

Review collected in partnership with this hotel

Was this review helpful? Yes
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Khun Sathit, Thank you for choosing to stay with Holiday Inn Chiangmai and for taking the time to share your positive feedback during your recent stay. I am delighted to learn that the overall hotel facilities and services from our team member met with your satisfaction. I will certainly share your feedback with entire team as this will certainly... More

Ipoh
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed there many times before and it is always nice to come back to the the same great service and helpfulness!! Service is excellent and rooms are big and comfortable! Would recommend this hotel to anyone!

Review collected in partnership with this hotel

Was this review helpful? Yes
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Benedikt S, Thank you very much for taking the time to share your valued feedback and always choose to stay at Holiday Chiangmai. Regarding to your feedback, we are really appreciated on your kind words about our comfortable room and great service from our team member. Please be assured that I will share your compliment with entire team that... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Chiang Mai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Chiang Mai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Agoda, Orbitz, Booking.com, Priceline, Tingo, BookIt.com, BookingOdigeoWL, Hotels.com, TripOnline SA, Otel and Venere so you can book your Holiday Inn Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai

344 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (305)
Viewed
Room/suite (66)
Viewed
1:31
Videos (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (42)
Viewed
Bathroom (30)
Viewed
View from room (20)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (10)
Viewed
Other (125)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (14)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Chiang Mai with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#34 Luxury Hotel in Chiang Mai
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 
Number of rooms
526

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Chiang Mai and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Holiday Inn Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer