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Holiday Inn Chiang Mai

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318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Holiday Inn Chiang Mai
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1,006 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed here for 1 week 21/6/15-28/6/15 The staff couldn't be more accomodating in their efforts to please my every need from the moment I walked into the hotel. I was upgraded to the 18th floor into a suite 1813 this had views towards the city and river,the town centre was 10 minutes drive, the hotel provided a shuttle... More 

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New Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Chiang Mai from the 22nd to the 24th of June 2015 and i must say what a brilliant experience it was!!. the hotel is about 10-15 minutes ride from the airport. Checking in was smooth. We even got upgraded to a presedential suite. The staff was very courteous. The hotel is equidistant from all... More 

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Shanghai, China
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here over the new year holiday because we had to change our plans last minute and Holiday Inn was the only hotel that had rooms available. The biggest annoyance was the terrible service provided, especially by the concierge/bellboys. Checking in was extremely slow and requesting items from housekeeping was equivalent to finding a needle in a haystack. I... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
142 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights during a recent trip to Chiang Mai. The hotel is a nice property which overlooks the river. The only downside is it is not walking distance to down town Chiang Mai. However there is easy access to the city via "Tuk-tuk" which is readily available at the main road near the hotel. The staff... More 

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Leighton Buzzard, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had an amazing 5 days in Chiang Main, helped along the way by magnificent staff. From the moment we walked into the hotel they already knew who we were and rushed us to the platinum check in area. Welcome drink and cold towels were very much appreciated. Throughout our stay the staff in all areas of the hotel were friendly,... More 

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Munich, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

I alredy knew that this hotel offers an excellent service. Unfortunately, during my last stay i suffered an accident and needed to be hospitalized. I was deeply moved and greatly surprised to see how well i was cared for by Holiday Inn Chiang Mai. The entired Management and especialls Mrs Stella Jacobs came to visit me and give me a... More 

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Hawke's Bay Region, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I loved my experience at the Holiday Inn Chiang Mai, the staff are super friendly and it has definitely worth being a part of the IHG Rewards Club. We get great upgrades, discounts and even get to attend cocktail parties!! There are many great benefits! The only downside is that it's not walking distance to markets and popular restaurants. We... More 

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Canberra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

I stayed at this venue with 3 friends on a golfing trip. The quality of service provided, staff friendliness and politeness by all staff from General Manager (Stella) down was exceptional and made for a memorable holiday. Although the Holiday Inn may be considered a little way from Chiang Mia central, I was able to walk it in 30 minutes... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

We really enjoyed this hotel. With chains you know what to expect but the difference here was the special attention and help from the staff. There is a saying that you are only as good as the people on staff and this hotel management did a great job in selecting the right people. The hotel shuttle has daily van service... More 

Was this review helpful? Yes 1
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