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All 330 Chiang Mai hotels

Holiday Inn Chiang Mai

4.0 of 5 Hotel   |   318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Ranked #57 of 330 hotels in Chiang Mai
A recent review
4 of 5 stars reviewed 2 days ago
riaopngi Hong Kong, China
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802 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Good rooms which have been recently refurbished. Excellent view of the city from the room. Centrally located. so it helps if u are on a business or shopping trip. Pool is nice but surrounding pool deck has a lot of mosquitoes. Food is above avarage.

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HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear riapngu, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We really appreciate that the hotel location and room met with your satisfaction. Regarding to your comment on the mosquitoes surrounding the pool deck, please be assured that we have recorded your comment and will raise this issue with... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Three friends and I booked this hotel for 2 rooms for 4 nights last week. Initially, I hesitated in selecting this hotel because of some adverse comments in Tripadvisor, but we are glad we proceeded. This hotel was initially Westin, later became Sheridan, and now Holiday Inn. The rooms are therefore large, so are the restaurants, lobby, etc. Buffet breakfast... More

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HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear AlanWong2013, Thank you very much for choosing to stay with us and for taking the time to share your positive feedback on your recent stay at Holiday Inn Chiangmai on your recent stay. I am delighted to read that you are happy with our hotel facilities and service delivery from our hotel staff. Thank you very much for your... More

1 review
4 of 5 stars Reviewed 1 week ago

The staff of hotel really nice, helpful, always call the taxi for me, I appreciated. The hotel is not located in downtown, but accesible to the night brazaar. The room is spacious and the housekeeping staff is quite good.

Review collected in partnership with this hotel

Was this review helpful? Yes
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Kevin W, Thank you very much for your positive review and for choosing to stay with us on June. I am delighted to read that you are satisfied with the hotel room and service delivery from our staff. Please be assured that I will certainly share your compliments with the concerned Department and associates as this will continue to... More

Phuket, Thailand
Contributor
19 reviews 19 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I live in Phuket, but decided to take a few days break in Chiang mai, chose holiday Inn as a reasonably priced hotel. Checked in, welcomed by a very nice polite lady at the IHG member check in, joined by a trainee manager, both very pleasant ladies, explained the hotel facilities well, took me to my room. Nice room overlooking... More

Was this review helpful? Yes 1
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Stevehull1957, Thank you for being our IHG Rewards member and for taking the time to share your positive feedback for Holiday Inn Chiangmai on your recent stay. How wonderful it is to receive such positive reviews particularly on our team who constantly strive to make Holiday Inn Chiangmai “Great Hotels Guests Love”. I will share your compliments with entire... More

Bangkok
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Over all is very good although room a bit old but acceptable However suggest to clean carpet and air condition compressor Choice of breakfast is too less even on weekend and should have more Asian foods

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HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Pholnat, Thank you very much for choosing to stay with us and taking the time to share your feedback. Regarding to the comment on the room, I am pleased to share with you that we have recently embarked with the continuation of our room refurbishment including the bathroom and anticipate completing all floors by the end of this year.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great services, good food. All the staff are friendly. My next stay I will choosing to come back again. I will introduce ti my friends and my relative, oversea business friends to stay at Holodays Inn Chiangmai and all of holiday Inn net work

Was this review helpful? Yes 1
HolidayInnChiangmai, Manager at Holiday Inn Chiang Mai, responded to this review

Dear Khun Itthiphol, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we appreciate your feedback. Next time you return to our hotel, be sure to check out our extensive buffet... More

Samut Prakan, Thailand
1 review
1 of 5 stars Reviewed 3 weeks ago

Old and service is not as good. Elevator are very slow. Hotel limousine price to airport is unstandard. First ask 150 bht one day later 200 bht. How can i rely on. Lunch there but very less items to choose. Also taste is less than average.

Review collected in partnership with this hotel

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HolidayInnChiangmai, Manager at Holiday Inn Chiang Mai, responded to this review

Dear Kim B, Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us. The issued you have mentioned regarding the limousine will be addressed with our Front Office Manager and also our restaurant to be address too. Please also contact us so we... More

1 review
5 of 5 stars Reviewed June 18, 2014

It locate at a quiet district that near to the airport and not far away from downtown. It take about 5-10 min to the night market and old city. The rate is reasonable with good service. A small market is behind the hotel and there have many small food stalls in the evening.

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HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Wilson L, Thank you very much for choosing to stay with us and share your feedback during your stay on May. I am delighted to know that Holiday Inn Chiangmai is the nice hotel for you and you also satisfied with the service delivery from the staff, the room rate and our location which takes only 7 minutes away... More

Ettalong Beach, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 17, 2014

All of the staff at the Holiday Inn were friendly and efficient. Our room was spacious, clean and well appointed, overall our stay was awesome. The concierge organised a private taxi for us for a day who drove us around the sights in air conditioned comfort. Don't miss the night markets they are a short Tuktuk ride from the hotel.

Was this review helpful? Yes
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear dreamlife7374, Thank you very much for taking the time to share your feedback during your stay on July 2013. We are delighted to read that you are satisfied with the excellence services from our friendly staff and our clean room. I will certainly share your positive comment with the entire team and I am sure that your feedback will... More

Vancouver, British Columbia, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed June 8, 2014

Nice Hotel with spacious bedroom but it is kind of old. Need to be up graded. Breakfast is also standard. Staffs are quite friendly, except one of the hotel taxi driver was quite moody when he took us to One of the mall.

Review collected in partnership with this hotel

Was this review helpful? Yes
HolidayInnChiangmai, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Golden_Sandal, Thank you very much for choosing to stay with us and taking the time to share your feedback during your recent stay. Based on your feedback on the driver whom took you to the mall, please accept our sincere apologies for his manner. I and our Front Office Manager have done for a full investigation on the point... More

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Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Luxury Hotel in Chiang Mai
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 
Number of rooms
526

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