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All 333 Chiang Mai hotels

Holiday Inn Chiang Mai

4.0 of 5 Hotel   |   318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
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Ranked #59 of 333 Hotels in Chiang Mai
A recent review
4 of 5 stars reviewed yesterday
Alvaro B
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847 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

We were here only for 2 nights but we enjoyed a lot, good breakfast with enough variety, nice location not too far from the old city (We went walking from hotel and spent 20 minutes) and a very good food and service

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Geelong, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice location next to the river and not too far from the old city. The room and bathroom was spacious and bed very comfortable. Free WiFi was slower speed but I did not find that a problem. The in-house restaurants were both very good with good food and service. There was also a great variety of foods for breakfast. The... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Darren F, Thank you for choosing to stay at Holiday Inn Chiangmai and taking the time to share your feedback. Appreciate to read that your really enjoyed your stay with us together with the location, the room, the restaurants, other facilities and the service delivery from our Concierge met with your satisfaction. It is always our goal to deliver... More

Guangzhou, China
1 review
3 of 5 stars Reviewed 1 week ago

Located quite far from the old town, but close to airport. Friendly staff and breakfast is not bad, room are quite large and having a good view of the river, though facilities are a little bit aged Free wifi in room but at low speed

Review collected in partnership with this hotel

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Natalie_gz, Thank you very much for choosing to stay with us and share your feedback during your recent stay. I am delighted to know that our breakfast and service delivery from our staff met with your expectation. Base on the hotel location, I would also like to advise that the distance to the City Center is about 7 minutes... More

Singapore, Singapore
Top Contributor
79 reviews 79 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised that the Concierge know me by my name. He gives good recommendation on day tours and transportation. Restaurant in the hotel is quite good as well. Plus ihg members gets some discounts as well. Overall good stay!

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Phua W, Thank you for taking the time to share your positive feedback on your recent stay. It is always our goal to provide a convenient and great service to all of our valued guests and thank you for your kind word towards our Concierge team and I will certainly share your compliment to the entire team as this... More

Lampang Province, Thailand
1 review
4 of 5 stars Reviewed 2 weeks ago

All facilities are perfected.The best location in Chiangmai.Get around is safety.Best service hotel.The staff is kindly and friendly greeting.One comment is about the breakfast,if possible,please adjust the menu , for example adding the local sweets or snack.Fresh coffee is also served.

Review collected in partnership with this hotel

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Khun Chalenee, Thank you for choosing to stay with us and taking the time to share your feedback on your recent stay. I am delighted to read that Holiday Inn Chiangmai is safe hotel for your and the al facilities and service delivery from our staff have met with your satisfaction. Thank you for your recommendation about our breakfast,... More

Toronto
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was not sure if I have made a good choice by choosing this hotel before I went to Chiang Mai. It turned out to be a good one. Although some people might think it is far from the centre, it us conveniently located and you can reach anywhere with tuc tuc max 100 baht, Although they will ask you... More

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Alev O, Thank you for choosing to stay with us and taking the time to share your feedback during your stay. I am delighted to read that the room, Breakfast, other facilities and service delivery from our Concierge met with your satisfaction. Based on your comment on Pad Thai, please accept my sincere apologies for the food quality, thank... More

Pacific Pines, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for five nights a couple of weeks ago and were overall very impressed with the hotel. As others have stated the beds are a little too hard for comfort however I do take into account that this is preferred by some people but the availability of a "latex" style mattress topper of some description would have been a... More

Review collected in partnership with this hotel

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HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Darryl_126, Thank you for sharing your feedback during your recent stay with us. I am glad to read that the Breakfast and service delivery from our staff met with your satisfaction. Regarding to the mattress, thank you that you brought to our attention and I will address to the concerned department to monitor for future improvement needed. Based on... More

Pacific Pines, Australia
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 5 nights at the Holiday Inn Hotel and we found it to be a very good place to stay . The bed was a great size and the Mattress was hard for the back and I ask for a pillow top but they put 2 blankets under the sheet and that was it...Bathroom was a nice size and... More

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Mary M, Thank you for choosing to stay with us and share your feedback during your recent stay. Appreciate your kind words towards our room, breakfast and Japanese dinner on Monday evening. Regarding the food on barbecue night, thank you very much to raise this comment for our attention. I will certainly share your comment with Executive Sous Chef... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The rooms are huge, the bathroom too and everything is very clean. Only the mattress is not good, if you have backproblems. We had a nice and successfull meeting there. If I come back to Chiang Mai, I will stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear Trowi, Thank you for taking the time to share your feedback and choosing to stay with us during your meeting. I am delighted to read that you had a successful meeting and our facilities met with your satisfaction. Regarding to the mattress, thank you that you have brought these to our attention, I will certainly address this issue with... More

Pasig, Philippines
Contributor
14 reviews 14 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed for two nights in Holiday Inn Chiang Mai and I had really enjoyed my stay. My room is a superior room and it was very spacious that I can even do a cartwheel. I love how classy and elegant my room was. The bed was so soft that it gave me a restful sleep. I love that they... More

Was this review helpful? Yes
HICM2014, Quality & Continuous Improvement Manager at Holiday Inn Chiang Mai, responded to this review

Dear marxtermind, Thank you very much for choosing to stay at Holiday Inn Chiangmai and taking the time to share your positive feedback during your vacation. I am delighted that you enjoyed your stay with us during your recent vacation and it always helps to boost my team morale with your positive comments. Appreciate you taking the time to share... More

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Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai

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