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All 331 Chiang Mai hotels

Mercure Chiang Mai

4.0 of 5 Hotel   |   183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
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Ranked #99 of 331 hotels in Chiang Mai
A recent review
4 of 5 stars reviewed yesterday
Youngchun C Incheon, South Korea
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569 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Paris
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

All was ok in this place, the room, the breakfast, the swimming pool. The only problem is the noise others clients made, especially chinese people. Rooms are very badly soundproofed. The hotel is not in the center but you can go by walk maybe in 25 minutes, and by taxi easily. The hotel purpose also a free shuffle for the... More

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Ao Nang, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for four nights and had an upgrade to junior suite. (ACCOR Advantage Plus member!). Unfortunately we had to switch rooms in the middle of our second night, because of the noise coming from some sort of generator that couldn't be turned off. It was like sleeping next to an airplane-engine. But the staff was quick and helpful in... More

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. We would like to thank you for choosing to stay with Mercure Chiang Mai during your recent visit to Chiang Mai and for sharing your comments with us. We apologize for the inconvenience you were caused by the noisy generators in room 233. We fully understand your frustration and your concern for... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

What more I can say, I bought a couple of tours good price...you pay just a bit more but is worth it..you have a transport, share with others costumers, but confortable. Is better than fight with the red taxis. Breakfast is international and goood. Better is the menu for lunch and dinner. I really recommend the Thai food with coconut... More

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More

Chiang Mai, Thailand
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here while finding our new home in Chiang Mai. (6 wks) It's on the outside edge of the moat so can be said to be in town but for the town's Night Markets you will need to use the transport provided by the hotel. Next door is a Tops Market very handy for food and anything you may... More

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. I would like to thank you for taking the time to complete our Guest Comment card following your recent visit at Mercure Chiang Mai. I was pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest's satisfaction is our first concern. However, I regret... More

Bangkok, Thailand
Top Contributor
57 reviews 57 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

- location : acceptable and not far from airport (about only 10 minutes). Close to Tops supermarket. - room : clean, spacious. (Got upgrade to superior room because of member of accor ). - staffs : helpful, nice and service-'mind. Free shuttle bus of hotel to night market

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. Thank you for taking the time to write to us regarding your recent stay at Mercure Chiang Mai. I was very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests... More

Coolangatta, Australia
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had issues right from the start trying to book this hotel on the internet. We tried direct internet to the hotel and also through Accor. We required 2 rooms for 4 people and had nothing but trouble. After much hassle we finally managed to get it booked. Arrived at the hotel and the booking hadn't gone through. They weren't... More

Was this review helpful? Yes
MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure ChiangMai, Thailand. Thank you for taking the time to write to us regarding your recent stay at Mercure ChiangMai. The experience you describe in your letter causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you on your arrival. Regarding the room... More

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Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Chiang Mai 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Travelocity, Orbitz, Booking.com, Priceline, Tingo, TripOnline SA, ACCOR, Hotels.com, BookingOdigeoWL and Venere so you can book your Mercure Chiang Mai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#18 Best Value Hotel in Chiang Mai #37 Luxury Hotel in Chiang Mai
Hotel Class
Official Description (provided by the hotel)
The Mercure Chiang Mai is a 4 star hotel in the centre of Chiang Mai, the second largest city in Thailand. Only 10 minutes from the airport, the hotel is the perfect choice for business trips and holidays, featuring 159 rooms and conference facilities for up to 600 people. Two bars provide a relaxing atmosphere in which to enjoy a drink, while our restaurant will tempt you with a range of delicious dishes. Guests can also enjoy our outdoor pool. Parking available. ... more   less 
Number of rooms
159

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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