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All 332 Chiang Mai hotels

Mercure Chiang Mai

4.0 of 5 Hotel   |   183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
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Ranked #103 of 332 Hotels in Chiang Mai
A recent review
3 of 5 stars reviewed 5 days ago
Sammypla Brussels, Belgium
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577 reviews from our community

Traveler rating
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    248
    179
    55
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Brussels, Belgium
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Rooms are huge and well decorated. There are two kind of rooms, the non renovated rooms with carpet and the renovated rooms with tiles. I was upgraded to the new rooms but after having a look I saw there was only a shower and no bath tub so I took a non renovated room. People are friendly but hotel is... More

Was this review helpful? Yes 2
MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. It has been our great pleasure to welcome you at Mercure Chiang Mai and we appreciate you sharing you feelings about your stay with us. We are pleased that you enjoyed your visit to the hotel and particularly appreciated your room, our staff and the shuttle bus service. We hope to have... More

Vendas Novas, Portugal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel. I was There in August And i really recommend it. Good location, near the AirPort ( about 15 minutes) very clean, good breakfast, good service, nice staff, free transfers to the Night markets.

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. We sincerely appreciate you taking the time to inform us of your recent experience in Mercure Chiang Mai. We were delighted to learn that you had an excellent stay with us and particularly appreciated your room, our restaurant, our staff and the shuttle bus service. Your kind words have been passed on... More

Old Junee
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Whilst this is not the modern of all hotels it is clean, and was once one of the best.The staff are execllant as is the breakfast and all other meals. The location I found was great with a supermarket almost next door. A travel agent and a"beauty parlour" The shops are 1 block away and ther are a couple of... More

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. We would like to thank you for choosing to stay with Mercure Chiang Mai during your recent visit to Chiang Mai and for sharing your experience with us. We were very pleased to read that you appreciated the assistance of our staff and you had an enjoyable stay with us. Your comments... More

melbourne
Top Contributor
55 reviews 55 reviews
40 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 5 nights and found the hotel location great as out of the main tourist area but within easy distance to get anywhere. The room was large as we had a junior suite and found it to be comfortable but dated. We did have a problem with our original room and rang reception and were told "Sorry but... More

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. We would like to thank you for taking the time to complete our Guest Comment card following your recent visit at Mercure Chiang Mai. The experience you describe in your comment causes us deep concern, We would like to offer our sincere apologies for any frustration and anxiety that it may have... More

Paris
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All was ok in this place, the room, the breakfast, the swimming pool. The only problem is the noise others clients made, especially chinese people. Rooms are very badly soundproofed. The hotel is not in the center but you can go by walk maybe in 25 minutes, and by taxi easily. The hotel purpose also a free shuffle for the... More

Was this review helpful? Yes
MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. We would like to thank you for taking the time to complete our Guest Comment form following your recent stay at Mercure Chiang Mai. We apologize for the inconvenience you were caused by the noisy door. We fully understand your frustration and your concern for the discomfort of your neighbors. We have... More

Ao Nang, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for four nights and had an upgrade to junior suite. (ACCOR Advantage Plus member!). Unfortunately we had to switch rooms in the middle of our second night, because of the noise coming from some sort of generator that couldn't be turned off. It was like sleeping next to an airplane-engine. But the staff was quick and helpful in... More

Was this review helpful? Yes
MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure Chiang Mai, Thailand. We would like to thank you for choosing to stay with Mercure Chiang Mai during your recent visit to Chiang Mai and for sharing your comments with us. We apologize for the inconvenience you were caused by the noisy generators in room 233. We fully understand your frustration and your concern for... More

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Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Chiang Mai 4*
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel

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