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Mercure Chiang Mai

4.0 of 5 183 ____________ _. _______, Chiang Mai 50200, Thailand
Best prices for: 1 room 1 guest
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Mercure Chiang Mai
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Mercure Chiang Mai
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635 reviews from our community

Traveler rating
    75
    272
    197
    62
    29
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122
195
94
29
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Hyderabad, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This Accor property is well located just off the old city walls and is quite well priced for its offerings. Good large rooms, and if you stay on the city facing side, offers good views of the city too. Equidistant to the airport and railway station

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear KarthikArun, Greeting from Mercure ChiangMai, Thailand. I would like to thank you for taking the time to complete our Guest Comment card following your recent visit at Mercure ChiangMai. We were very pleased to read that you enjoyed your visit to the hotel and particularly appreciated your room and the location of our hotel. We hope to have the... More 

Melbourne
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a deluxe room in this hotel for 6 nights and have very few complaints. I have read some of the reviews on here and find it hard to believe that I stayed in the same hotel. For an average of $45AUD a night, I stayed in a large room that contained a king size bed, large bathroom... More 

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Navy35, Greeting from Mercure ChiangMai, Thailand. It has been our great pleasure to welcome you at Mercure ChiangMai and we appreciate you sharing your feeling about your stay with us. I was very pleased to read that you appreciated our staff and enjoyed your visit in our hotel. Your kind words have been passed on to the whole team.... More 

Bangkok, Thailand
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a bit out of the main action, namely the old city, but that makes it ideal if you have a car. We booked two rooms which had very large king size beds. There is a desk and some toiletries in the bathroom. It so happened that during my stay, the elevator seemed to continuously have one issue... More 

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear FreeMindXs, Greeting from Mercure Chiangmai, Thailand. We sincerely appreciate you taking the time to inform us of your recent experience in Mercure Chiangmai. We apologize for the inconvenience you were caused by the elevator out of order. We have instructed the Director of Engineer to fix the problem and now it is available to use. Your comments have certainly... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Mercure in Chiang Mai for 3 weeks as I relocated to Chiang Mai... So my review is not based on a weekend stay as a tourist... The facility is nice enough, comparable to a 4 star hotel in the west... The staff are quite friendly too, as are most Thais when catering to western travelers,... More 

Was this review helpful? Yes 1
MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Mark D, Greeting from Mercure Chiangmai, Thailand. I would like to thank you for taking the time to complete our Guest Comment card following your recent stay in Chiangmai. The experience you describe in your letter causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you... More 

Bangkok
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just returned from a 4 night stay at the Mercure in Chaing Mai. The hotel was clean and the room was spacious. The buffet breakfast was reasonably priced and had American and Asian choices. there was a swimming pool but the water was too cold to swim! This hotel is near the airport but not close to many places... More 

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MercureCNX, Asst. Digital Marketing Manager at Mercure Chiang Mai, responded to this review

Dear Sgr2940, Greeting from Mercure Chiang Mai, Thailand. Thank you for taking the time to tell us about your experience at the Mercure Chiang Mai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback... More 

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Additional Information about Mercure Chiang Mai

Address: 183 ____________ _. _______, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#31 Best Value Hotel in Chiang Mai
#39 Luxury Hotel in Chiang Mai

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