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All 327 Chiang Mai hotels

Mercure Chiang Mai

3.5 of 5 Hotel   |   183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
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Mercure Chiang Mai
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Ranked #98 of 327 hotels in Chiang Mai
A recent review
4 of 5 stars reviewed 2 days ago
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524 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was good for us. I think there is a ongoing update to this hotel, so if you get an old room it's horrible, and if you get a new room it's great. The actual building is dated but it's not that old. The location is good as it's about a 10 min walk into the old town so... More

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Chiang Mai, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

Great breakfest ! Thing that coud be better : 1. in my Voucher it don't say anything about I have to deposit 6.000 bath when I enter the hotel 2. Swimming pool is only for adult - very deep ! I will comming back !

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Budapest, Hungary
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I choose the hotel based on location and price. Very happy with my choice. The room was spacious, quiet, and clean. Breakfast was an excellent variety of Asian and Western food. Hotel taxi was expensive, but they were helpful in locating less expensive forms of travel.

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Australia
Contributor
19 reviews 19 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a night on the way through Chiang Mai and the Mercure did the job nicely. The location is perfect if you want to avoid the noise and chaos of the night market area. It takes an easy 10-15 minutes to walk to the outer walls of the old town, and the hotel runs a shuttle to... More

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MercureCNX, Guest Relations Manager at Mercure Chiang Mai, responded to this review

Dear Up1ntheair, Thank you so much for your post on Trip Advisor. We so much appreciated your sharing your moment with us and glad to know that you've had a nice stay. As renovation project in our hotel mentioned in your review, yes, we are now planning to do on 3rd floor and expect to start during this low season.... More

Melbourne
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 16, 2014 via mobile

I chose this hotel as it was away from the Night Bazaar. The rooms were excellent. They were very spacious with all the usual modern cons. The service throughout the hotel was also excellent. They provide a shuttle bus service to the Night Bazaar each night as well as airport transfers. My only complaint was the breakfast. It was poorly... More

Was this review helpful? Yes 1
MercureCNX, Guest Relations Manager at Mercure Chiang Mai, responded to this review

Dear Arnold1004, Thank you so much for the review post on Trip Advisor. We are truly sorry to hear that you were disappointed about breakfast. We will share your concerns to the lead of Food & Beverage department for further action for the improvement. However, we are delighted to know that you like our room and services. Your kind words... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014

I brought my family , my wife and my 2 year toddler to this hotel for a 3 night stay for its proximity to the city amenities before the flight back home. Its a 3 terrible nights there. We check in at around 5pm to Room 417 on 9 Feb 2014. I am given a smoking room which has a... More

Was this review helpful? Yes 1
MercureCNX, Guest Relations Manager at Mercure Chiang Mai, responded to this review

Dear singaporejacob, Thank you for sharing the review with us on TripAdvisor. We always appreciate every guest's pros & cons comments as they indicate us where we can make for the improvements. After reading your review, I'm truly sorry to hear about your unsatisfied stay at the Mercure Chiang Mai. I have noted your concerns in regards to the quality... More

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Additional Information about Mercure Chiang Mai

Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Mercure Chiang Mai Hotel
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Address: 183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Best Value Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Chiang Mai 3.5*
Official Description (provided by the hotel):
The Mercure Chiang Mai is a 4 star hotel in the centre of Chiang Mai, the second largest city in Thailand. Only 10 minutes from the airport, the hotel is the perfect choice for business trips and holidays, featuring 159 rooms and conference facilities for up to 600 people. Two bars provide a relaxing atmosphere in which to enjoy a drink, while our restaurant will tempt you with a range of delicious dishes. Guests can also enjoy our outdoor pool. Parking available. ... more   less 
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