We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Mercure Chiang Mai and Chiang Mai?

We'll send you updates with the latest deals, reviews and articles for Mercure Chiang Mai and Chiang Mai each week.

  • Save Mercure Chiang Mai
  • E-mail this page

Hotel class 3.5 of 5
183 Changpuak Road Sri Poom | Maung District (formerly Novotel), Chiang Mai 50200, Thailand
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Chiang Mai

Reviews you can trust

75% Recommend
3.5 of 5 stars 40 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (40)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
Sharon96   2 contributions
UK
Nov 5, 2009 | Trip type: Couples

My husband and I stayed at the Mercure for 2 weeks at the end of October. We found the staff to be very friendly, efficient and polite. We were always greeted with smiles, and made to feel welcome. The rooms were clean. Bed linen and towels were changed regularly, and the room service, including laundry was excellent. The breakfasts were... more

Save Review
4 of 5 stars
luiaoc   1 contribution
Madrid
Oct 18, 2009 | Trip type: Solo travel

Found out that there was a good price on this hotel so I tried it. I was a little away from city centre, but since transportation at Chaing Mai is so cheap, then it was OK. Friendly staff, OK breakfast buffet. Overall a great value for price. Guess that maybe it would be much more expensive on high season more

Good Value
Save Review
4 of 5 stars
crazyiniraq   5 contributions
mosul iraq
Aug 8, 2009 | Trip type: Friends getaway

Myself and a friend stayed at Novotel as part of a package deal we purchased in Bangkok.The only major complaint was that it was not really close to any nightlife.Other than that,the room was very clean and the pool was a good place to unwind after the elephant park,tiger park,orchid farm tours.I would stay there again if I go back. more

Save Review
4 of 5 stars
WMLBKK   10 contributions
BKK
Jul 18, 2009 | Trip type: Solo travel

I have stayed at the Mercure many times when it was branded Novotel. The Novotel was showing its age and either a major renovation or down grading in status was needed. Down grading to a Mercure property was clearly the cheapest option. Nevertheless, the only real change I noticed this trip was the lower standard of toiletries provided in the... more

good enough
Save Review
3 of 5 stars
sheth   7 contributions
India
May 1, 2009 | Trip type: Family
0/1 found this review helpful

nice place to stay...good deal on breakfast by buying prepaid coupon. everything one needs is there in the room otherwise the hotel furnishing is in average state, needs to be refurbished... bit away location but value for money...helpful staff. more

Management response from
Phanit Pansata, The Management

We are pleased to hear that you appreciated the friendliness of our staff as well as the room. We will certainly share your comment with our team. In addition, the hotel is now processing in room refurbishment which is expected to be finished soon. We look forward to welcoming you again in the future to Mercure Chiang Mai.

Nice enough
Save Review
4 of 5 stars
RickyVilla32   4 contributions
London
Jan 1, 2009 | Trip type: Family
1/2 found this review helpful

Stayed at the Novotel for a few days for my brothers wedding and also organised my parents a room. The price was very reasonable. The location is a bit outside the centre but there was ever present Tuk Tuk's for that. Staff were very friendly and smiley. The rooms do look a bit tired but had everything you would expect... more

Save Review
3 of 5 stars
GordonToulson   15 contributions
Leeds, England
Jul 26, 2008 | Trip type: Business
1/2 found this review helpful

I stayed at the Novotel, Chiang Mai from 3rd to 8th May 2008 along with a colleague, attending a short conference held in the hotel. We are well versed with Thailand and have stayed in backpacker hostels and top hotels. On arrival staff were friendly and helpful. The room was clean but looking a bit tired. There were not many... more

Great value
Save Review
4 of 5 stars
abbeyg   3 contributions
Adelaide Australia
May 20, 2008 | Trip type: Family
2/2 found this review helpful

We stayed here in late Feb for a few nights before and after we visited an Elephant Camp. The staff were always very helpful including leaving our baggage when we went to the Elephants and also returning the certificates from the camp we accidentally left at the Hotel when we departed back home to Aust. I think people must remember... more

Great price
Save Review
4 of 5 stars
jmocha   46 contributions
Houston
May 18, 2008
1/2 found this review helpful

The hotel is nice but the rooms have old carpets and need a good refresh ! The hotel is a little bit far from the city center (but easy to go by tuk tuk or even walking). At US$ 25 a night, it is a great deal but the hotel was fairly empty. This hotel did not meet the Novotel... more

Save Review
4 of 5 stars
Moramare   18 contributions
Amstelveen
May 13, 2008 | Trip type: Family
2/2 found this review helpful

Typical Novetel with excellent service located just 5 minutes from the old part of Chiang Mai. Definitely a good place to stay when visiting Chiang Mai. more

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Mercure Chiang Mai? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travelers trust
Travelers Who Viewed This Property Also Viewed
Location: Chiang Mai, Chiang Mai Province
$74*
Check Rates ABS:HotelCheckRates-d301807?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Chiang Mai, Chiang Mai Province
$57*
Check Rates ABS:HotelCheckRates-d539542?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Chiang Mai, Chiang Mai Province
$39*
Check Rates ABS:HotelCheckRates-d671088?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Mercure Chiang Mai?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Mercure Chiang Mai Also Known As

  • Accor Chiang Mai
  • Novotel Chiang Mai
  • Chiang Mai Mercure
  • Chiang Mai Novotel
Address: 183 Changpuak Road Sri Poom | Maung District (formerly Novotel), Chiang Mai 50200, Thailand
Chiang Mai Hotels Mercure Chiang Mai
3.5/5.0
40