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All 314 Chiang Mai hotels »

Mercure Chiang Mai

3.5 of 5
183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
Hotel amenities
Mercure Chiang Mai
Ranked #88 of 314 hotels in Chiang Mai
3.5 of 5 stars 281 Reviews
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281 reviews from our community

Traveler rating
    33
    128
    89
    21
    10
See reviews for
Families
43
 
Couples
73
 
Solo
41
 
Business
13
 
What travelers say
  • Night market(11)
  • Supermarket next door(7)
  • Staff were friendly(5)
  • Free shuttle bus(5)
  • Tuk Tuk(4)
Date Rating
1 review
4 of 5 stars Reviewed May 11, 2012

Pluses: Friendly staff Good breakfast Got a Good rate via Accor website Overall good standard hotel Could do with a refurbishment or a bit of modernisation of decor Stayed there again two weeks after initial visit as found it comfortable More

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Malaysia
Top Contributor
65 reviews 65 reviews
Reviews in 44 cities Reviews in 44 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 10, 2012
2
people found this review helpful

Read many reviews stated that wifi is not free in this hotel, that really making me hesitated in booking it. However, it turns out that, wifi is free nowaday, though many rules applied. First, only 1 user name & password provided, which last for 24 hours, based on accumulated usage. To get the subsequent 24hrs, they will check, and making... More

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Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

Mercure Chiang Mai is an aging conventional hotel where I would say its interior lobby decoration is far better than its fading exterior look. Rooms and bathrooms are quite old and outdated. But not to be worried, Mercure still keeps its good standard of cleanliness well enough. What I like the most of Mercure is its service quality. Staff are... More

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See 8 more reviews by TheTas for Chiang Mai
Posted by an Accorhotels.com traveler
Kawakawa
2 reviews
4 of 5 stars Reviewed May 8, 2012

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Posted by an Accorhotels.com traveler
1 review
4 of 5 stars Reviewed May 8, 2012

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Warrenville, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 1, 2012

An excellent hotel for a conference setting. Great restaurant. A bit far from the downtown but an easy tuk tuk ride to restaurants. I really enjoyed my stay. A good grocery store next door. More

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Townsville, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 8, 2012

I stayed here with my family (wife and two girls, 11 and 14) in April 2012. I cannot speak highly enough of the friendly and helpful attitude of all the staff. The rooms are simple but very satisfactory and most important, clean. They were able to offer us interconnecting rooms which they confirmed in advance for us. While the location... More

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Phanit Pansata, Front Office Manager at Mercure Chiang Mai, responded to this review
April 11, 2012

Dear Guest, Thank you very much for sharing us your comment. It is delighted to know that your stay at Mercure Chiang Mai was satisfied you and your family. We acknowledge your concerns regarding the variety of food served for breakfast. As we are strively providing the fresh cooked breakfast, the hotel has shown kitchen for our guest to order... More

Bangkok
2 reviews
5 of 5 stars Reviewed April 7, 2012

The GM was extremely nice and welcomed us personally upon arrival. We had a pleasant stay, and the GM MR. Domenik Barrth was so kind to borrow us some of his private DVD videos, which was a nice gesture. More

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Phanit Pansata, Front Office Manager at Mercure Chiang Mai, responded to this review
April 11, 2012

Dear Guest, On Behalf of Mr. Domenic Barth, General Manager. Thank you for your comment on TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 18, 2012

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Phanit Pansata, Front Office Manager at Mercure Chiang Mai, responded to this review
April 11, 2012

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Posted by an Accorhotels.com traveler
Khon Kaen, Thailand
1 review
3 of 5 stars Reviewed March 13, 2012

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Phanit Pansata, Front Office Manager at Mercure Chiang Mai, responded to this review
April 13, 2012

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Additional Information about Mercure Chiang Mai

  • Accor Chiang Mai
  • Novotel Chiang Mai
  • Chiang Mai Mercure
  • Chiang Mai Novotel
Address: 183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
Price Range: $

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Mercure Chiang Mai
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