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Mercure Chiang Mai

4.0 of 5 183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
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Mercure Chiang Mai
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Mercure Chiang Mai
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610 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Inverloch, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed today NEW

Hotel staff were very obliging and checkin was a breeze. Room was spacious and clean, however, you need to step into the bath tub to have a shower. A generous buffet breakfast catering for both western and asian tastes with plenty of fresh fruit on offer. The restaurant is rather hit and miss depending on your selection. Unfortunately, a plain... More 

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed in Mercure Chiang Mai for 4 nights and they give me both pleasant and unpleasant surprises. Location wise, it is not at the central of Chiang Mai - which I assume is the night bazaar area. However, that's not an issue as the hotel is generous in providing free shuttle to the bazaar as well as the walking... More 

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Bangkok, Thailand
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is my 4th times visited. The hotel was newly renovated. Nice and clean. The bed is huge. The location is near supermarket and resturants. The breakfast was a little bit lets down, not many choices. Overall I'm satisfied, only breakfast need improve.

Review collected in partnership with Accorhotels.com

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MercureCNX, Asst. Digital Marketing Manager at Mercure Chiang Mai, responded to this review

Dear Onusa S, Greeting from Mercure Chiang Mai, Thailand. Thank you for taking the time to tell us about your experience at the Mercure Chiang Mai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your... More 

Bangkok, Thailand
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Our company had a geology field trip last month and our chosen hotel was the Mercure based upon TripAdvisor reviews and budget. The reviews are quite accurate; the hotel is very clean and well maintained but dated. The carpet is old and the hotel could use repainting. The hotel is also about 1 km away from the inner city, so... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

I recently spent four weeks at this hotel for a business visit which was originally planned for a week. I have to say that the whole experience was first class and extraordinarily good value. I cant say too much how helpful and friendly the whole hotel staff were from the room attendants, the doormen, the restaurant staff, to the front... More 

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MercureCNX, Asst. Digital Marketing Manager at Mercure Chiang Mai, responded to this review

Dear Alan W, Greeting from Mercure Chiang Mai, Thailand. We would like to thank you for taking the time to complete our Guest Comment card following your recent visit at Mercure Chiang Mai. We were pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest's satisfaction is our first concern. Your comments... More 

London, United Kingdom
Top Contributor
76 reviews 76 reviews
37 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 1 week ago

In diar need of a makeover! The bathroom was grubby the carpets were stained and the room looked very tired, room service left outside our door - not ours. I couldnt believe this was a mecure! Dont stay here I got woken up at 6am because someone took a shower in the room above. When I went to go to... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved my stay at this hotel! After an intensive 2star tour around Thailand, this place felt like luxury- and I couldn't believe I was paying such low rates. I stayed in the superior single room for 4 nights, and it was the biggest, most comfy 'king' bed I have ever slept in! The room was very large. spacious, and well-lit,... More 

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Budapest, Hungary
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel with large rooms, very kind staff and decent breakfast. The first impression is very good: a spacious, midsize hotel with kindly welcoming, helpful staff. The rooms are OK, basically up to standards of a normal business hotel. However, some flaws are soon evident: the cleanliness is not perfect (occasional dusty surfaces and other dirt spots here and there),... More 

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Brisbane, Australia
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights in August. The staff were very friendly and helpful. Good buffet breakfast. We ate at the restaurant a couple of times and enjoyed our meals. Good supermarket close by. Plenty of other eating options close by. Enjoyed our stay.

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Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road Sri Poom, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#33 Best Value Hotel in Chiang Mai
#38 Luxury Hotel in Chiang Mai

182 photos of this hotel

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Bathroom (23)
Room/suite (49)
Hotel & grounds (10)
Dining (13)
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Other (45)

Management photos: Courtesy of the property manager

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Business center/function rooms (5)
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Dining (4)
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