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Mercure Chiang Mai

183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
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Mercure Chiang Mai
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703 Reviews from our TripAdvisor Community

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Traveler rating
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    296
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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    (165)
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Nijmegen, The Netherlands
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

One would not expect this hotel to be a mercure. When you book a hotel which is a member of the Accor group you simply expect a standard of service and rooms. Currently they are working on the 4th floor, which makes the 3rd floor unbearable to stay at with all the noise. Also the walls between the rooms are... More 

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Singapore, Singapore
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago

the location of the hotel is good for sight seeing and doing all that stuff. the ride from the airport was only 15 mins and cost so little. the staff did a quick check in and we had a nice cold welcome drink. i had booked a superior room so the size of the room is bigger - not too... More 

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear renee6764, Greeting from Mercure ChiangMai. I would like to thank you for taking the time to complete our Guest Comment card following your recent visit at Mercure ChiangMai. I was pleased to read that you had an enjoyable stay in our hotel. However, we apologize for the inconvenience caused by noisy renovation. Nevertheless, Mercure ChiangMai has done with all... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is like a premier lodge back home in UK. I had just come from five star hotels and this was a quick booking as I decided to visit Chaing Mai so I got what I paid for - basic. What is good is that it is a 15 minute walk from the walled city where the atmosphere is -... More 

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Tecnoteach, Greeting from Mercure ChiangMai. We sincerely appreciate you taking the time to inform us of your recent experience in Mercure ChiangMai. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. I will pass on your kind words to our team. I hope we will have... More 

Travelers are raving about these Chiang Mai hotels

Madison
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I booked a room for 7 days for less than $30 a night. When I got to the hotel, they upgraded me to a suite for the same price as it was low season. The pool is nice and food in the restaurant is good. If you want to book tours there is a place at the hotel to do... More 

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MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear smartrabbit, Greeting from Mercure ChiangMai! We sincerely appreciate you taking the time to inform us of your recent experience in Mercure ChiangMai. We were pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest's satisfaction is our first concern. Your feedback is extremely valuable to us as it helps us improve... More 

Australia
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 21, 2015

Really big clean room in an older style hotel. Nice and quiet for a good night's sleep on a giant bed. The pool is deep and quite large, and was a great place to spend some time as the weather was very hot. The reception staff were very nice and check in very quick, fantastic as I arrived before midday.... More 

Was this review helpful? Yes 1
MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear morpet, Greeting from Mercure ChiangMai! We would like to thank you for choosing to stay with Mercure ChiangMai during your recent visit to ChiangMai and for sharing your comments with us. We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your kind words have been passed on to our teams.... More 

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