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4.0 of 5 Lodge   |   168 Patan Road | Patan Muang, Chiang Mai 50300, Thailand
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A recent review
4 of 5 stars reviewed 1 week ago
foebe828 Hong Kong, China
  • Overview
  • Reviews (37)
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  • Amenities
  • Room tips (10)
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37 people have reviewed this hotel

Traveler rating
    23
    8
    6
    0
    0
See reviews for
8
17
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice little resort with a small pool and cheerful staffs with excellent services. It made you feels like home. A bit noisy at night when cars drive pass by, that's why ear plugs is provided. The breakfast is fantastic with a wide range of choices, both Thai and western style.

Was this review helpful? Yes 3
Petaling Jaya, Malaysia
Contributor
19 reviews 19 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 26, 2014

Friendly staffs, 20 mins from the airport. 15mins to old city. Stayed at the Pool Access deluxe river view, room is facing Mae Ping River. Rooms are comfortable, direct access to the jacuzzi pool, but a bit noisy during the night as it is located a bit outskirt like in an housing area, well they do provide free ear plugs,... More

Was this review helpful? Yes
ZensalaResort, Owner at Zensala, responded to this review

Dear MelissaW10, Thank you for your value comment. We will try our best to improve our service. Now we have already improve soundproof material to every guestroom doors. We do provide insect repellent at the reception free of charge. Anyway, we cannot avoid insect as we are by the river and hot climate. We provide a free shuttle bus to... More

St Helens, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 19, 2014 via mobile

Me and my wife stayed in the zensala over the new year holiday. well what can i say about this hotel ! It is an hidden gem . Just 10/15 minuets from the city center of Chiang Mai nestling on the banks of the Mae ping river. The hotel is very modern and small and intimate .the food be it... More

Was this review helpful? Yes 8
ZensalaResort, Owner at Zensala, responded to this review

Dear Shaun H, We are totally grateful for having you here with us. We hope to welcome you in a near future. More

Hong Kong
Top Contributor
60 reviews 60 reviews
55 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 3, 2014

All the staff was excellent and always gave us a little smile. They were helpful to provide support in arranging transfer services and travel advices. The breakfast offered a wide variety of egg, toast, tea, coffee, sausage and Thai food. All were absolutely delicious. Although Chiang Mai is a bit cold in December especially in the morning (around 11-14°C), I... More

Was this review helpful? Yes 2
ZensalaResort, Owner at Zensala, responded to this review

Dear Manson_T Thank you so much for your comments and apologize for the inconvenience. Now we have already install soundproof material on to every guestroom doors as per your suggestion. We do hope we could have a chance to welcome you next time. More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 4, 2013

My partner and I stayed here for half our trip through Chiang Mai. We had a pool access room which was fantastic. Although the property was quite large it felt like there was no one else around. The staff were exceptional, especially Miss Goong who catered to our every need. Breakfast was included each morning however wasn't the typical included... More

Was this review helpful? Yes 6
ZensalaResort, เจ้าของธุรกิจ at Zensala, responded to this review

Dear Bridie D, Thank you for choosing Zensala Resort as your stay in Chiang Mai. I do apologize for the inconvenience caused. The reception you mentioned is our new staff and she misunderstood your request. We are so sorry and this won't happen again next time. More

Koh Phangan
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 15, 2013

We are the Thai traveler who love Chiang Mai very much. We have changed some new hotels every year since we have been there. But!!! this is the first time that we feel want to go back in the same place again and again. Our best impression was the hotel staffs. Everyone was so friendly, welcoming, and active. We feel... More

Was this review helpful? Yes 4
ZensalaResort, เจ้าของธุรกิจ at Zensala, responded to this review

Thank you for choosing us and we are looking forward to welcoming you again next year :-) More

Chiang Mai, Thailand
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2013

We stayed at the pool access room and was wonderful to step out of your room into a nice cooling dip or a jet spa. The staff are so friendly and go out of their way to make your stay even more comfortable. Recommend to include Breakfast in your price, full menu, great selection and can have all that you... More

Was this review helpful? Yes 6
ZensalaResort, เจ้าของธุรกิจ at Zensala, responded to this review

Thank you so much for staying with us. I will pass your compliment to Koon and staff. We are looking forward to welcoming you next time. More

UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 23, 2013

We were 2 couples staying at the Zensala for 9 days, The Zensala was a perfect place for us to chill out and relax undisturbed by the pool while our husbands most days played golf at nearby golf courses. On the days when we dragged our self away from the pool the hotel transport dropped us of at Tha pae... More

Was this review helpful? Yes 10
ZensalaResort, เจ้าของธุรกิจ at Zensala, responded to this review

Thank you so much for your stay. We are glad to hear that you had a happy time with us. We are looking forward to welcoming you next time. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

Waking up watching the sun rise was my biggest treat as where I flew in from (Hong Kong) had been continuously raining all month. Size of the hotel is perfect if you are looking for more quiet, private place to stay. Staff are very attentive to your needs and my special compliment to Kung for her care and kindness she... More

Was this review helpful? Yes 8
ZensalaResort, Owner at Zensala, responded to this review

Thank you so so much for staying with us. I will pass your compliments to our team and also Kung. We hope we could have a chance to welcome you again real soon. Please contact us directly at info@zensalaresort.com for the reservation. Have a nice day ^ ^ Yok More

Bangkok, Thailand
Contributor
18 reviews 18 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 24, 2013

I really love the modern look of the hotel which I think it really contrast with the peaceful river that slowly flow pass the hotel. The view before the sunset was really stunning - I could sit on the daybed on the lawn or on the deck in front of my room for the whole afternoon. I am quite happy... More

Was this review helpful? Yes
ZensalaResort, Owner at Zensala, responded to this review

Dear Khun Supaphon, I would like to thank for your review. We will try to improve our service and facilities. And definitely pay more attention on what you have suggested. More

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Additional Information about Zensala

Address: 168 Patan Road | Patan Muang, Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Zensala 4*
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97 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Zensala is a stylish boutique place sits on dramatic Mae Ping River. Within 14 rooms,High Ceiling and Floor-to-Ceiling Windows is the most spacious accommodation.Guest also can enjoy our Deli & Wine bar and Italian-Thai cuisine. ... more   less 
Number of rooms
14

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