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De Lanna Hotel, Chiang Mai

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44 Intavarorot Rd. | Tambol Sriphum, Chiang Mai 50200, Thailand
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1 room 1 guest
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De Lanna Hotel, Chiang Mai
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389 Reviews from our TripAdvisor Community

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Traveler rating
    143
    166
    58
    16
    6
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65
181
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (389)
  • Mar-May only
    (95)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (105)
  • Dec-Feb only
    (113)
All months
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Truly awful! Who is writing these good reviews? I have never left a review like this before for a hotel in Thailand. Filthy, many items broken (bathroom with a smashed urinal with a towel taped over it,dripping water on the floor. Drains smelling like a sewer, filthy bathroom, cigarette burns in plastic bath, stains on shower curtains, stains on walls,... More 

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Bangkok, Thailand
3 of 5 stars Reviewed 2 days ago NEW

Upon entering my room I noticed that there was a giant hole in the wall plastered up with duct tape, the bathroom was beyond filthy but the room itself was quite nice. The beds were incredibly comfy!!

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Kuala Lumpur, Malaysia
Level Contributor
8 reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel served us well for our 3 day holiday in Chiang Mai. It has a good central location and just 5km from Chiang Mai international airport. It is walking distance to many shops and eateries. It is about a 40 minute walk to the night bazaar. The pool is small and the rooms fit only 2 people. The buffet... More 

Was this review helpful? Yes
Paokung, Owner at De Lanna Hotel, Chiang Mai, responded to this review

Dear lovely guests, Thank you for your comments. We normally try our best to get our guests check in the room as soon as they reach the hotel. However, sometimes some guests do check out late (normally half to one hour late). Then this makes it difficult for us to put a new comer guests to the room. Sorry for... More 

Hong Kong
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 3 nights and choose the hotel for the pool. We arrived around 12 noon but had to wait 2 hours until the official check in time as the room wasn't ready. The room is adequate. It is a little on the small side and feels tired. But the bathroom can really use an update. It looked dirty... More 

Was this review helpful? Yes
Paokung, Owner at De Lanna Hotel, Chiang Mai, responded to this review

Dear lovely guests, Sorry for an unpleasant room and bathroom. You might be staying in the old building room and we are now do a refurbishing it (during Sept - Oct this year). We will do our best to make it fresh up before coming hi-season. Thank you for your valuable comments. Sincerely yours, More 

Penang
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely destination with quiet gardens and good pool. Surprisingly quiet with few guests in evidence. Excellent food served with quiet efficiency. Ideal location for a few days of relaxation if you have been in the bustle of Bangkok and before the trek up North.

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Hat Yai, Thailand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

first the good... We liked the room. It was a little small but really ok. The shower was GREAT, really good water pressure and nice and hot. The room included all the normal stuff to be expected in a nice hotel and I loved the shower supplies because they were herbal and plentiful! We found the swimming pool to be... More 

Was this review helpful? Yes 2
Paokung, Owner at De Lanna Hotel, Chiang Mai, responded to this review

Dear lovely guests, Sorry for your bad experience with our reception staffs. Normally, they work so well with customers. However, some of new staffs may not have a good negotiation skill. For extended guests, normally we will give a discount. However, in your case if you were given a higher prices, it might be that the same room type you... More 

London, United Kingdom
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Close to most things and could walk to all the main wats. Rooms large but dated needs good lick of paint shower excellent but rest if bathroom needs attention. We were by the pool area which had a fish pond and bridge outside the patio area which was lovely but did attract the mozzies! We brought cans of mozzie room... More 

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Paokung, Owner at De Lanna Hotel, Chiang Mai, responded to this review

Dear lovely guests, Normally, in this raining season there are quite a lot of mosquitos. In our room has a warning sign about them and tell the guest not to open the door if not necessary in the twilight time (evening time). We will try our best to deal with this problems and sorry for your hard time here. Therer... More 

Japan
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is great, a short walk to the night market (on sundays) and tons of activity along the streets. The staff is very helpful and helped me arrange a private car to take me to some of the sights slightly outside of Chiang Mai that I wanted to see (at a reasonable rate) The rooms are sort of boutique... More 

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

De Lanna is convenienlty located in the old town part of Chiang Mai. As we were only staying one night, this suited our requirements. We booked a deluxe suite which is of a comfortable size albeit tired and in need of repair, for our time of stay. Although the room may have been a good size, unfortunately the bathroom was... More 

Was this review helpful? Yes 1
Paokung, Owner at De Lanna Hotel, Chiang Mai, responded to this review

Dear lovely guests, Sorry for your bad experience while staying with us. You may in the old building room which is needed to be repaired and refurbished for the tired furniture and painting (which we have plan to do it in the mid of May 2016). Normally, when we received a complaint about the LOUD noise made by a group... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2015

I stayed 5 nights in this hotel. This hotel is excellent: - beautiful decoration and surroundings - very friendly and accommodated staff - very good wifi all day long and all throughout the hotel - good breakfast. I would highly recommend this boutique hotel; the staff makes you feel special and not like a number. I will come back and... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Old city(6)
  • Very good(6)
  • Ground floor(3)
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191 photos of this hotel

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Room/suite (2)
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Other (2)
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