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All 333 Chiang Mai hotels

Khum Phaya Resort & Spa, Centara Boutique Collection

4.5 of 5 Hotel   |   137 Moo 5, Chiang Mai-Lampang Road | Nongpaklang, Chiang Mai 50000, Thailand (Formerly Prince Khum Phaya Resort & Spa Chiang Mai)
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Khum Phaya Resort & Spa, Centara Boutique Collection
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Ranked #57 of 333 Hotels in Chiang Mai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
GLM55 Western Australia
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333 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Western Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Graet hotel love it! Such well appointed rooms, Comfortable bed and huge bathroom. Very clean and well kept rooms.. A few Mossie but the hotel have coils etc avaiable around the resort. A huge pool although time did not permit a swim. But it looked great. The restaurant was very nice. Great breakfast and extremly nice omlettes for breakfast. Had... More

Was this review helpful? Yes 1
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear GLM55, Thank you so much for your recent posting. I must say that all our associates enjoyed reading it and very happy to hear that you have had a wonderful time at Khum Phaya recently. We are all looking forward to your revisit soon. Best personal regards. Jerome Sim More

Queensland, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

After a long days travel up from kanchanburi we arrived at this hotel for a four night stay,,I must admit I didn't won't to stay at this hotel as some of the reviews arn,t real great and that's always a worry but our partners wanted to so the old saying happy wifes happy life lol that soon changed,,we arrived at... More

Was this review helpful? Yes 9
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear B R, First and foremost please accept my apology for the inconvenienced caused during your stay with us. I do appreciate your time taken to write us a full 3-page reports. I understand it was not an easy task to take your time to put all together. I do really appreciate your time. Your detailed from the beginning to... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel overall is very nice. The rooms are well appointed and the grounds are beautiful. You would be hard pressed to find a more relaxing pool to spend the evening in. The design of the hotel is nice as well. My review is probably somewhat skewed due to the very low price I paid for my room, but overall... More

Was this review helpful? Yes 3
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear SteveDaddy, Thank you so much for your comments recently and happy to hear that you have had a wonderful time here, despite the two constructive comments that you have provided to us. For the shower, we have informed our housekeeping team to be more cautious when cleaning the bathroom. As for the pub nearby we have informed the authority... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The rooms were quite comfortable, nice attention to detail touches. The staff were friendly, though not as warm as we'd experienced in Bangkok. Very polite and pleasant though. Breakfast buffet was good, as was the restaurant and in room dining. We were quite disappointed as according to our MyTime itinerary, we were entitled to upgrade to a pool access room... More

Was this review helpful? Yes
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear Meagan Y, Thanks so much for your recent comments and we do really appreciated your time taken to post it. We were all happy to hear that you have had an enjoyable stay with us. Please let us know in advance should you plan to come back in the near future. Best regards. Jerome More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were a group of 8 (4 couples), therefore 4 rooms. Check in was disappointing, our tour guide did most of the work, whilst receptionists kept to themselves, no acknowledgement, not very friendly. I noticed cobwebs on ceiling of reception area while I was waiting for paperwork to be processsed, unfortunately, our room had cobwebs on our ceiling, under the... More

Was this review helpful? Yes
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear byebyebirdie59, First and foremost please accept my apology for what you have encountered recently during your stay here. Your comment will be discussed in the morning briefing and thanks for bringing this matter up. I am terribly sorry for the front to the restaurant and your room which have not met up to your expectation. Your comment will greatly... More

Melbourne, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel has nothing of 4 or 5 stars, need a huge upgrade, between build, room and food, also the night disco near to the rooms make a ''difference between a good hotel and a poor hotel... i don't want to say more,... but i have find better hotels in many times i have been in Chiang Mai.... Also the... More

Was this review helpful? Yes 2
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear valerieodel, Thanks for your comment recently and please accept our apology for not been able to make your vacation a lot more comfortable. Our resort's building is only 5 years old and it was built as such to enhance the authentic Lanna style architecture. We will however, taken note of the noise coming from the nearby pub and has... More

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Having come from the wonderful Centara Grand in Hua Hin where we had the most fantastic stay I have to admit we had high expectations for this resort, which is part of the same company. When we arrived the greeting wasn't particularly warm although it was past 9pm so quite late. But we went out almost everyday and each evening... More

Was this review helpful? Yes 1
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear andy b, Thanks for your time taken to post your comments recently. Our apology for the inconvenience caused during your stay here. I will address your matters to our Rooms Division Manager and to make sure our staff be more attentive to all our guests. About the noise from the nearby pub, we have already brought this matter up... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked at Khum Paya hotel to visit Chiang Mai and the north. It was one of the worse experience I've had in my all travelling life. To begin, I asked Khum Paya to be picked at Chiang Mai airport, because they offered the service ( It's supposed to be a 4 star hotel...). They didn't replied so I sent... More

Was this review helpful? Yes 3
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear Emanuele R, Allow me to apologize on your recent encounter in the hotel. I am surprise that you mentioned that you asked for me and my staff rejected your request when asked to speak to me? I am still on vacation since early August and will be back only on the 1st September. I would have met you and... More

baguio
Top Contributor
82 reviews 82 reviews
54 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed August 25, 2014

We were wowed by the beauty and peacefulness of the place when we arrived after lunch. We had planned to do a temple run that afternoon, but the ambiance of Khum Phaya was simply so relaxing. The room we had at the 2nd floor was very clean, wide enough and comfortable. The terrace looked out onto a view of the... More

Was this review helpful? Yes 1
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear angeladelmar, First and foremost, thanks for your very positive comments recently on your stay. Happy to hear you liked your room and the services beside the noise from the bar outside the hotel. We have taken serious steps to speak to the pub owner and also to the authority ie the municaplity of this area. We hope this problem... More

East Boldon, null, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2014

We travelled to 4 hotels within Thailand and this one was probably the best. It has a great atmosphere and a great pool with a swim up bar. One thing that we imagine a lot of people might miss is the complimentary massage on your first day which is a nice touch. The room itself was amazing and very spacious... More

Was this review helpful? Yes
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review

Dear always_david, Thank you so much for taking your time to post your comments here. I am very thankful for your sincerity and will definitely take this to improve even more in our services. Although you have been very happy with the resort, my apology for the ants that you discovered in your balcony. We do have our pest control... More

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Additional Information about Khum Phaya Resort & Spa, Centara Boutique Collection

Address: 137 Moo 5, Chiang Mai-Lampang Road | Nongpaklang, Chiang Mai 50000, Thailand (Formerly Prince Khum Phaya Resort & Spa Chiang Mai)
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Khum Phaya Resort & Spa, Centara Boutique Collection 4.5*
Number of rooms: 85
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Also Known As:
Khum Phaya Resort & Spa Centara Boutique Collection Hotel Chiang Mai
Khum Phaya Resort And Spa Centara Boutique Collection

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