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The Britannia

Certificate of Excellence
27/3-4 Moonmaung Soi 9 | Old City, Chiang Mai 50200, Thailand
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154 Reviews from our TripAdvisor Community

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Traveler rating
    99
    36
    12
    6
    1
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15
70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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Level Contributor
20 reviews
11 hotel reviews
4 of 5 stars Reviewed today NEW

Chiang Mai was a nice experience. The Britannia has a good location. The rooms are nothing special. The staff was kind and helpfull. You can rent a bike in a near shop and explore Chiang Mai by bike or by tuktuk. the room is small but I think the value for money is ok.

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Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This friendly owners of this hotel provided us with a lovely room and were able to tell us about many of the local tour groups and attractions. AC in the room cost extra as did the laundry service, but the AC worked well and our clean clothes were returned promptly

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chelmsford
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 26, 2015

Owners were friendly and always willing to help. Room was clean and we paid only 50b a night to include aircon- definitely worth it! Great location with many bars, restaurants and attractions within walking distance and all else a short red taxi away. Good value for money and would stay highly recommend for budget travellers.

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CMBANA, Owner at The Britannia, responded to this review

Thank you for your kind rating. Glad you enjoyed your stay More 

Durban, South Africa
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 26, 2015

This was our 4th visit in 4 years to Thailand and I can unashamedly say this was the most hospitable Hotel or Guesthouse we that we have ever stayed in, if the highlight of your time in Chiangmai is the place you stay in, it should tell you a lot about the place. Everything you need was available and in... More 

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CMBANA, Owner at The Britannia, responded to this review

Glad you enjoyed your stay in Chiang Mai and it was our pleasure to host your stay. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 4, 2015

A very clean and tidy guest house run by a helpful couple who were able to organise tours and give good local advice. The guest house is sited in the old city within walking distance of most of the attractions.

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CMBANA, Owner at The Britannia, responded to this review

Thank you for your kind review. We enjoyed your company. More 

Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

My fiancée and I stayed for five nights in March and couldn't have been happier. We had traveled from Chicago and this was our first visit to Thailand. We had initially only booked two nights here and the other nights were to be spent at another hotel. We were so sad to leave after those two nights but were very... More 

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CMBANA, Owner at The Britannia, responded to this review

Thank you for your kind review. We enjoyed having you stay and we hope we helped to make your stay in Chiang Mai a memorable one More 

Greve, Denmark
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 23, 2015

Not the worst of hotels, but to my taste the nice couple are perhaps a bit to fuzzy about there nice hotel. Off course one has to behave, but there is a fine line between looking after your property and being over fuzzy... BUT having said that the location is great. The rooms are fine and things are working.. so... More 

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CMBANA, Owner at The Britannia, responded to this review

Thanks for a great review. Enjoyed having you stay with us. We were a bit concerned about your wanting to store your bike in your room as a previous experience with another guest caused damage to another room. Your room was freshly redecorated and we are reluctant to have machinery being moved about and stored in our accommodation rooms. More 

Nambour, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 12, 2015

We found The Britannia on Trip Advisor and all the reviews we read were positive, so we thought we would give them a go. We were not disappointed. A great place to stay! Lovely helpful owners. Clean and comfy. Great location. We were made to feel very welcome. We had the pleasure of enjoying the first day of Songkran here... More 

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HALIFAX
Level Contributor
111 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed March 28, 2015

Britannia offers good value for clean comfortable rooms! If you are respectfully quiet and appreciate that from other quests then this is an excellent choice for your stay in CM. Inside the old city and close for walking. Plenty of food and restaurants close by. Owners are on site at all times to make your stay more comfortable and provide... More 

Was this review helpful? Yes 1
Moscow, Idaho
Level Contributor
64 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 24, 2015

I booked the hotel through their website and the communication was easy, fast and friendly. The room was spacious, it was facing the back and was quiet. Lots of restaurants in the area and easy to walk everywhere. A problem was the ac, we were not able to regulate it, it was either on or off and blew directly on... More 

Was this review helpful? Yes 1
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