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The Britannia

Certificate of Excellence
27/3-4 Moonmaung Soi 9 | Old City, Chiang Mai 50200, Thailand
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149 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very clean and tidy guest house run by a helpful couple who were able to organise tours and give good local advice. The guest house is sited in the old city within walking distance of most of the attractions.

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My fiancée and I stayed for five nights in March and couldn't have been happier. We had traveled from Chicago and this was our first visit to Thailand. We had initially only booked two nights here and the other nights were to be spent at another hotel. We were so sad to leave after those two nights but were very... More 

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Greve, Denmark
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not the worst of hotels, but to my taste the nice couple are perhaps a bit to fuzzy about there nice hotel. Off course one has to behave, but there is a fine line between looking after your property and being over fuzzy... BUT having said that the location is great. The rooms are fine and things are working.. so... More 

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Nambour, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 12, 2015

We found The Britannia on Trip Advisor and all the reviews we read were positive, so we thought we would give them a go. We were not disappointed. A great place to stay! Lovely helpful owners. Clean and comfy. Great location. We were made to feel very welcome. We had the pleasure of enjoying the first day of Songkran here... More 

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Top Contributor
98 reviews 98 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 28, 2015

Britannia offers good value for clean comfortable rooms! If you are respectfully quiet and appreciate that from other quests then this is an excellent choice for your stay in CM. Inside the old city and close for walking. Plenty of food and restaurants close by. Owners are on site at all times to make your stay more comfortable and provide... More 

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Moscow, Idaho
Top Contributor
64 reviews 64 reviews
56 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 24, 2015

I booked the hotel through their website and the communication was easy, fast and friendly. The room was spacious, it was facing the back and was quiet. Lots of restaurants in the area and easy to walk everywhere. A problem was the ac, we were not able to regulate it, it was either on or off and blew directly on... More 

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Da Nang, Vietnam
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 7, 2015

We were greeted by a warm welcome from the husband and wife team who own the hotel which made us feel right at home. We were also given some great advice about things to do in the area, as well as bars and restaurants to go to. They also help you book tours or activities. We booked a cooking course... More 

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4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2015

Pros: Quiet and clean. Located close to several markets and good restaurants. The most notable feature is how big the rooms are for the price.The AC works well. My room had a fridge and a TV which was nice. The couple is friendly and helpful. Cons: The wifi is a little spotty on the top floor. The decor and furniture... More 

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Chiang Mai, Thailand
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stayed 10 days in March 2014. The location (3 minutes walk from the moat at Moonmuang Soi 9) is great for anyone wanted to get acquainted with the downtown area. The Britannia does not have their own in-house restaurant but that's not a problem -- many nice places to eat within a short walk (50-100 meters). The Britannia staff... More 

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Falls Church, Virginia
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed as a family with our one yr. old son in Feb 2015. Guesthouse room was quite spacious (we had the largest room with a King bed). Ours also had a pleasant small balcony which overlooked the street. Good laundry service (30Baht/kg)--clothes came back nicely dried and folded. Many restaurants and cafes very close by. Room not too noisy, though... More 

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lachlancooper, General Manager at The Britannia, responded to this review

Great that you enjoyed your stay and thank you for your kind rating. We are sorry to have raised the matter of noise with you but we have to consider all of our guests so we were obliged to speak to you about it. Our bulding is of solid concrete construct so heavy footfalls and running around does transfer to... More 

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