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The Britannia

Certificate of Excellence
27/3-4 Moonmaung Soi 9 | Old City, Chiang Mai 50200, Thailand
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147 reviews from our community

Traveler rating
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    1
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15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greve, Denmark
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Not the worst of hotels, but to my taste the nice couple are perhaps a bit to fuzzy about there nice hotel. Off course one has to behave, but there is a fine line between looking after your property and being over fuzzy... BUT having said that the location is great. The rooms are fine and things are working.. so... More 

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Nambour, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We found The Britannia on Trip Advisor and all the reviews we read were positive, so we thought we would give them a go. We were not disappointed. A great place to stay! Lovely helpful owners. Clean and comfy. Great location. We were made to feel very welcome. We had the pleasure of enjoying the first day of Songkran here... More 

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HALIFAX
Top Contributor
81 reviews 81 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Britannia offers good value for clean comfortable rooms! If you are respectfully quiet and appreciate that from other quests then this is an excellent choice for your stay in CM. Inside the old city and close for walking. Plenty of food and restaurants close by. Owners are on site at all times to make your stay more comfortable and provide... More 

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Moscow, Idaho
Top Contributor
64 reviews 64 reviews
56 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked the hotel through their website and the communication was easy, fast and friendly. The room was spacious, it was facing the back and was quiet. Lots of restaurants in the area and easy to walk everywhere. A problem was the ac, we were not able to regulate it, it was either on or off and blew directly on... More 

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Da Nang, Vietnam
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 7, 2015

We were greeted by a warm welcome from the husband and wife team who own the hotel which made us feel right at home. We were also given some great advice about things to do in the area, as well as bars and restaurants to go to. They also help you book tours or activities. We booked a cooking course... More 

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California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2015

Pros: Quiet and clean. Located close to several markets and good restaurants. The most notable feature is how big the rooms are for the price.The AC works well. My room had a fridge and a TV which was nice. The couple is friendly and helpful. Cons: The wifi is a little spotty on the top floor. The decor and furniture... More 

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Chiang Mai, Thailand
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stayed 10 days in March 2014. The location (3 minutes walk from the moat at Moonmuang Soi 9) is great for anyone wanted to get acquainted with the downtown area. The Britannia does not have their own in-house restaurant but that's not a problem -- many nice places to eat within a short walk (50-100 meters). The Britannia staff... More 

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Falls Church, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed as a family with our one yr. old son in Feb 2015. Guesthouse room was quite spacious (we had the largest room with a King bed). Ours also had a pleasant small balcony which overlooked the street. Good laundry service (30Baht/kg)--clothes came back nicely dried and folded. Many restaurants and cafes very close by. Room not too noisy, though... More 

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lachlancooper, General Manager at The Britannia, responded to this review

Great that you enjoyed your stay and thank you for your kind rating. We are sorry to have raised the matter of noise with you but we have to consider all of our guests so we were obliged to speak to you about it. Our bulding is of solid concrete construct so heavy footfalls and running around does transfer to... More 

Chiang Mai, Thailand
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 4, 2015

Based on previous TripAdvisor reviews, I booked this establishment in October 2014 for my January 2015 stay. I booked an executive room for 2 weeks via Expedia. I arranged a taxi from the airport to the hotel only 150 baht. I arrived at the hotel around 1pm and was greeted by a warm welcome from the Husband and wife team... More 

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lachlancooper, General Manager at The Britannia, responded to this review

Thank you for a great rating. It was our pleasure to have you stay with us and the good company. More 

Durban, South Africa
Top Contributor
51 reviews 51 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 29, 2015

This year will be out 4th visit to Thailand and as a rule I use booking.com to book all our hotels The one fear I always have is arriving at a hotel just to find that they did not receive my booking or something similar (has never happened before as Booking.com is excellent) as a rule you do not receive... More 

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CMBANA, General Manager at The Britannia, responded to this review

Thank you for your kind remarks. We like to establish early communications with guests so that good information can be given about what to expect on arrival and to answer any queries that may arise. Peace of mind when travelling is something we always value. More 

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