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The Britannia

2.0 of 5 27/3-4 Moonmaung Soi 9 | Old City, Chiang Mai 50200, Thailand
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Certificate of Excellence 2014
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139 reviews from our community

Traveler rating
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    11
    6
    1
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15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chiang Mai, Thailand
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed 10 days in March 2014. The location (3 minutes walk from the moat at Moonmuang Soi 9) is great for anyone wanted to get acquainted with the downtown area. The Britannia does not have their own in-house restaurant but that's not a problem -- many nice places to eat within a short walk (50-100 meters). The Britannia staff... More 

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Falls Church, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed as a family with our one yr. old son in Feb 2015. Guesthouse room was quite spacious (we had the largest room with a King bed). Ours also had a pleasant small balcony which overlooked the street. Good laundry service (30Baht/kg)--clothes came back nicely dried and folded. Many restaurants and cafes very close by. Room not too noisy, though... More 

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lachlancooper, General Manager at The Britannia, responded to this review

Great that you enjoyed your stay and thank you for your kind rating. We are sorry to have raised the matter of noise with you but we have to consider all of our guests so we were obliged to speak to you about it. Our bulding is of solid concrete construct so heavy footfalls and running around does transfer to... More 

Chiang Mai, Thailand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Based on previous TripAdvisor reviews, I booked this establishment in October 2014 for my January 2015 stay. I booked an executive room for 2 weeks via Expedia. I arranged a taxi from the airport to the hotel only 150 baht. I arrived at the hotel around 1pm and was greeted by a warm welcome from the Husband and wife team... More 

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lachlancooper, General Manager at The Britannia, responded to this review

Thank you for a great rating. It was our pleasure to have you stay with us and the good company. More 

Durban, South Africa
Top Contributor
51 reviews 51 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This year will be out 4th visit to Thailand and as a rule I use booking.com to book all our hotels The one fear I always have is arriving at a hotel just to find that they did not receive my booking or something similar (has never happened before as Booking.com is excellent) as a rule you do not receive... More 

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CMBANA, General Manager at The Britannia, responded to this review

Thank you for your kind remarks. We like to establish early communications with guests so that good information can be given about what to expect on arrival and to answer any queries that may arise. Peace of mind when travelling is something we always value. More 

Kornwestheim, Germany
1 review
5 of 5 stars Reviewed January 18, 2015

My stay at Britannia Guesthouse was outstanding. No question which could not be answered, each advise I asked for was fully given, very friendly hosts. I booked a trip directly at Britannia for a really good price, for which you will get a free transfer to the train-, bus station or the airport when leaving. I did not make use... More 

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CMBANA, General Manager at The Britannia, responded to this review

Thanks. Glad you enjoyed your stay. Hope to see you another day More 

Chiang Mai
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

Large clean room (positive). Good Location. Overpriced for Chiang Mai considering the quality of the place. Cheap uncomfortablerickety furniture in the room. The owners seem to get great pleasure from ordering their guests around. The whole building is full of fussy notes telling us what we can and cannot do. In my room alone there were five. When I stay... More 

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CMBANA, General Manager at The Britannia, responded to this review

Very difficult to respond for Mr and Mrs Fusspot as were we not given any opportunity to discuss your concerns before your departure. Honest attempts to communicate are always appreciated and I am sure we could have ironed out any problems that you may have encountered. Our 'rickety furniture' is being progressively replaced as we redecorate and upgrade our rooms... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2015

Perfectly located with most things within reasonable walking distance. Friendly owners and the place has a nice family vibe (good if you want to explore and then return to peace and quiet). Our room was light and breezy, we didn't need to use the a-con once with the blinds open. Good food nearby, but seek out the authentic Thai places,... More 

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CMBANA, General Manager at The Britannia, responded to this review

Thank you for your kind ratings and we hope that we can find a bed to your taste if you return. Most of our bedding has now been replaced with softer mattresses so we hope they will be comfortable for most people. More 

Copenhagen, Denmark
2 reviews
5 of 5 stars Reviewed December 15, 2014

The rooms are very clean and the owner very helpfull. The best place we have been staying in, in Thailand. There is a free and very fast internet connection. Lots of good restaurents in the area. Quiet at night.

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Warsaw, Poland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

Britannia is a very pleasant place. Gesthouse is located in a quiet part of old town, few minutes walk to many attractions. Owners speak fluent english. My room was very spacious, sunny and clean. I've booked a tour here, they weren't pushing it at all, gave ma a lot of choice, and helped me to get lower prices then other... More 

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Prague, Czech Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

We spent two nights in Britannia. Nice and cozy room. Great service and cleaning. Staff booked for us tours and tuk tuk and got very good recommendations about food. Bike rental is close and not far away from main temples and night bazar! Great experience with Britannia!

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Additional Information about The Britannia

Address: 27/3-4 Moonmaung Soi 9 | Old City, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Britannia 2*
Number of rooms: 11
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