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All 330 Chiang Mai hotels

Furama Chiang Mai

4.0 of 5 Hotel   |   54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
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Ranked #127 of 330 hotels in Chiang Mai
A recent review
3 of 5 stars Reviewed February 7, 2014
jgm005 Bangkok
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122 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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English first
There are newer reviews for Furama Chiang Mai
See the most recent reviews
Bangkok
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 7, 2014

My significant other had a anesthesia nurse convention in Chiang Mai. The hotel that the convention was in was fully booked so we were referred to this hotel. Along with one of her co-workers. I will not get into the Taxi nonsense at the airport but having lived in Thailand I am fully aware of their schemes. Check in at... More

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear jgm005, Good day from Furama Hotel Chiangmai. Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We are very proud and glad to know that you like of our modern lobby , the size of room and... More

Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 2, 2014

We booked ourselves a "special" place to stay for our final night in Chiang Mai - four times our normal budget - and were so disappointed. For the price we were paying (and the marketing) we expected five star but instead we got a place that is way overdue for a facelift. Our rooms had filthy windows with a view... More

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Mrs W, Thank you so much for your kind words and thorough comments about your staying with us. I am writing to apologize for the inconvenience you have experienced as the result of lacking hot water when weather is cold and also the impressive breakfast that should be provided for the value guest and make you feel unsatisfied. We... More

Singapore, Singapore
2 reviews
1 of 5 stars Reviewed January 28, 2014

It's my first time in Chiang mai. I do not recommend this hotel at all, especially to first timers here. 1. Hotel is inconvenient. Transport required to go everywhere except maya shopping centre 2. Hotel is old. There is no hot water at night and morning when weather is cold. Pool facilities was closed for functions during my stay period... More

Was this review helpful? Yes
ManlikaT, Manager at Furama Chiang Mai, responded to this review

Dear snowykkl, Good day to you from Chiang Mai, Thailand. I am writing to apologize for the inconvenience you have experienced as the result of lacking hot water at night and morning when weather is cold and also the closing pool cause of function that should be provided for the value guest and make you feel unsatisfied. We are sorry... More

Delhi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 14, 2014

A decent hotel with great ambience. Corner rooms with city view are great especially in the night. Children enjoyed the colorful dancing musical fountain in the near by mall that can be seen from the balcony of corner rooms

Was this review helpful? Yes 1
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Ram647 Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiang Mai . We glad to hear that you happy with our room and the area near by the hotel. We look forward to welcome for your next visit... More

Marbella
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2014 via mobile

We are a party of four that stayed at the Furama for seven nights from January 01st. I have to say the hotel staff were excellent, and we were very happy with the hotel. Yes it is an older hotel but everything was very clean and the room spacious. Breakfast was included and again we could not fault it, plenty... More

Was this review helpful? Yes 2
ManlikaT, Manager at Furama Chiang Mai, responded to this review

Dear k88nan, Thank you so much for your kind words and thorough comments about your stay with us. We will complement our staff for their dedication. Once again, we hope your experience with us was very happy. Travel well, and hope to see you again. Finally, thank you for taking the time to share your valuable feedback with us. We... More

Baierbrunn, Germany
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 7, 2014

we stayed at Furama Chiang Mai for 5 nights and it provided a good base for the things we did in Chiang Mai.The rooms were quite large and the beds were very comfortable. The best part of our stay was how helpful the concierge, Intorn, was. I asked the concierge to call a cab so we could go to a... More

Was this review helpful? Yes
ManlikaT, Manager at Furama Chiang Mai, responded to this review

Dear Rehana F, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We glad to hear that you happy with the service of our staff. We are disappointed to know you were not satisfied with the dirt in the... More

Milwaukee, Wisconsin
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

This hotel provide me with comfortable sleep, great breakfast, and friendly customer service. The hotel in general is clean, with a living room and a dining table. The breakfast variety ranger from continental to western style 10 minutes walk from food center.

Was this review helpful? Yes 1
ManlikaT, Manager at Furama Chiang Mai, responded to this review

Dear bthereviewer , Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We are very proud and glad to read your feedback,it gives us great encouragement to work a lot. We promise that we will maintain a high... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 27, 2013

I called to make a reservation 1 day earlier with reservation. When check in I found that the reception can't see my booking then I decided to made a new booking at point of check in by inform rate with breakfast that was confirmed by reservation. Ok...staff give me a rooms with different rate and non breakfast without any explanation... More

Was this review helpful? Yes 1
ManlikaT, Manager at Furama Chiang Mai, responded to this review

Dear praksa, Thank you so much for your kind words and thorough comments about your staying with us. The review doesn’t inform the clarified check in date so it was hard for us to retrace what really happened thus the investigation has been carried out seriously. We tried to find out by ask the department which concerned, especially reservation &... More

Switzerland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 26, 2013 via mobile

The hotel is by far not what i expect of a 4 star hotel. I cannot imagine how the rating here is that good. We ended up leaving earlier. Here are some of the reasons: - very loud, you cannot just hear every single plane, also the functions 4floors beloware really loud and go on until late at night. -... More

Was this review helpful? Yes 1
ManlikaT, Manager at Furama Chiang Mai, responded to this review

Dear Ar M, Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are sorry that you were disappointed with your stay with us in case of the noise from function on that day and the staleness of carpet and the uncleanness of the bathroom.... More

Exeter, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 25, 2013

Our family of 4 stayed in this large hotel a short ride from the airport. We booked a 2 bed room suite which was absolutely huge! It was clean and spacious with all the facilities you would expect, tv in each room with a dvd player and the lounge that had surround sound. Breakfast was adequate, but nothing to get... More

Was this review helpful? Yes
ManlikaT, Manager at Furama Chiang Mai, responded to this review

Dear ChCh73, Good day from Furama Hotel Chiangmai. Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . Moreover, it is disappointing to know you were not satisfied with our breakfasts which are plentiful, but not significantly different each... More

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Additional Information about Furama Chiang Mai

Address: 54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Chiang Mai 4*
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Also Known As:
Furama Chiang Mai Hotel Chiang Mai

132 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#42 Luxury Hotel in Chiang Mai
Hotel Class
Official Description (provided by the hotel)
Furama Chiang Mai is an elegant 4 –star hotel with 17–storey high located at the fringe of CBD and North of Chiang Mai. The 294 well-appointed and spacious rooms are decorated with a blend of chic and contemporary Thai, complementing the diversity culture of Chiang Mai with full amenities and facilities. ... more   less 
Number of rooms
295

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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