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All 330 Chiang Mai hotels

Furama Chiang Mai

4.0 of 5 Hotel   |   54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
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Furama Chiang Mai
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52%
Ranked #134 of 330 hotels in Chiang Mai
A recent review
3 of 5 stars Reviewed June 7, 2014
Haley K Oshkosh, Wisconsin
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117 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
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English first
Oshkosh, Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 7, 2014

I stayed here for 4 nights. My room was way bigger than I expected! Our TV didn't work but we didn't spend much time in the room so it wasn't an issue. I'm sure if we would have told the front desk we could have gotten a new one. The bathroom had a jetted tub (although it looked a little... More

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Haley K, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are very proud and glad to hear that you happy with our staff & the size of our room,we promise that we will maintain a high... More

Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is my first time here at Furama Hotel. The hotel is not far from Nimman road which you can walk from the back of the hotel. At nimman rd. you can catch a red local tuk-tuk to go anywhere or just 10 mins walk to Meya department store. The newest mall in Chiangmai. On the day we check in,... More

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear bambi1933, Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiang Mai . We glad to hear that you happy with our room& the amenities and the area near by the hotel. We are sorry that you a bit... More

Egham, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 16, 2014

I stayed here for 10 nights. My room was very spacious with a bath/shower and a separate shower cubicle. There was more storage space than I could possibly use plus a fridge, kettle with tea/coffee facilities and 2 free bottles of water per day. The room was very clean and thoroughly serviced each day. There is an ample choice of... More

Was this review helpful? Yes 3
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Joe H , Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We are very proud and glad to read your feedback,it gives us great encouragement to work a lot. We promise that we will maintain a... More

Farnborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 4, 2014

A lovely hotel but situated a little outside of the main tourist areas, however tuc tucs and taxis are readily available. During the day time, you will have to wait whilst the concierge call one, but evenings they are already in the car park. Staff are very friendly and the room was clean and comfortable, not such a wide choice... More

Was this review helpful? Yes 2
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear lynn3001, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We glad to hear that you happy with the service of our staff & our room. We are sorry that you were disappointed to know you were not... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 7, 2014 via mobile

First up. This is not a new hotel. It's tired and frayed around the edges. But the location for restaurants, street food and shopping mall with cinema is great. Hire motor bikes and cycles just across the road. Breakfast here is a must, varied choices in heaps! 17th floor swimming pool is great for both adults and kids, but no... More

Was this review helpful? Yes 5
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Toeterms, Good day from Furama Hotel Chiangmai. Thank you for the time you dedicated to write a review on TripAdvisor in regards to your stay at Furama Hotel Chiangmai .We are very proud and glad to read your feedback, it gives us great encouragement to work a lot. We promise that we will maintain a high standard of service... More

Luang Prabang, Laos
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 24, 2014

I was very impressed with the service as well as the quality of the rooms. It has great beds, great shower and great service. I love the lobby with all those comfortable chairs. I would definitely stay here again.

Was this review helpful? Yes 3
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Dannynaga, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are very proud and glad to hear that you happy with the service of our staff, our modern lobby and over all of the facilities in the... More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2014

Stayed for one night due to having missed a flight out of Chiang Mai. Can't understand the bad reviews. Nothing wrong with our stay at the Furama and I've stayed at hundreds of hotels all over the world. The staff were excellent and allowed us to check in early, the room was large and the bed very comfortable. Although located... More

Was this review helpful? Yes 4
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear tigerpj, Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiang Mai . We glad to hear that you happy with our room and our staffs, also the area near by the hotel. We look forward to welcome for... More

Chiang Mai, Thailand
Top Contributor
61 reviews 61 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 19, 2014

We stayed in a deluxe room for 3 nights. The hotel is very dated and in need of refurbishment. The rooms are very large and comfortable, but the bathrooms were a real let down. The showers were full of cracked tiles and the grouting full of mould. The bathtub was scratched up and repairs were done badly. The taps were... More

Was this review helpful? Yes 1
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Denise D, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are sorry that you were disappointed with your stay with us in case of the lacking of facilities at the pool, also the dirtiness and the... More

Puchong, Malaysia
1 review
1 of 5 stars Reviewed February 19, 2014

This hotel is one of my worst stay, had never experience a hotel like this before in my life, the entire hotel looks really dim and not brightly lit up, very old and and most of the things in the hotels are broken and not well maintained. The swimming pool on the 5th floor looks like a haunted place. The... More

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Denon8801, Good day from Furama Hotel Chiangmai. Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We apologized for the old and broken things in the hotel and also the hot water system problem, now your specific... More

Bangkok
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 7, 2014

My significant other had a anesthesia nurse convention in Chiang Mai. The hotel that the convention was in was fully booked so we were referred to this hotel. Along with one of her co-workers. I will not get into the Taxi nonsense at the airport but having lived in Thailand I am fully aware of their schemes. Check in at... More

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear jgm005, Good day from Furama Hotel Chiangmai. Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We are very proud and glad to know that you like of our modern lobby , the size of room and... More

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Additional Information about Furama Chiang Mai

Address: 54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Chiang Mai 4*
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Also Known As:
Furama Chiang Mai Hotel Chiang Mai

128 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#41 Luxury Hotel in Chiang Mai
Hotel Class
Official Description (provided by the hotel)
Furama Chiang Mai is an elegant 4 –star hotel with 17–storey high located at the fringe of CBD and North of Chiang Mai. The 294 well-appointed and spacious rooms are decorated with a blend of chic and contemporary Thai, complementing the diversity culture of Chiang Mai with full amenities and facilities. ... more   less 
Number of rooms
295

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