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All 334 Chiang Mai hotels

Furama Chiang Mai

4.0 of 5 Hotel   |   54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
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Furama Chiang Mai
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Ranked #146 of 334 Hotels in Chiang Mai
A recent review
3 of 5 stars reviewed 3 days ago
Colin M Rockhampton, Australia
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133 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rockhampton, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights in a two bedroom suite at Furama Hotel. Although the rooms are dated they are very spacious. I highly recommend this hotel for a larger family. The hotel is away from the city centre. The hotel does run a regular shuttle to the city centre, night markets are other regular tourist places. We used a driver... More

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Quezon City, Philippines
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is a good conference venue because it can accommodate hundreds and has the function rooms necessary. Even the cheapest rooms were spacious and comfortable. Mine came with a balcony overlooking the pool, which looks inviting at night. Slept very well in my room. The bathroom could be more clean though and the shower heater more stable. There was... More

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Korumburra, Australia
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was recommended this hotel by the staff at Furama Silom BKK (of course). I was offered a good price so decided that it would be ok. After a few minor but annoying "hiccups" in the first few days everything else was pure sailing. They delivered a bowl of fruit and a letter of apology. My friend Bill made the... More

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Michael93George, First of all, thank you for taking the time to share your recent experience at Furama Hotel Chiang Mai on TripAdvisor. Your detailed account is valuable to us and we strive to provide a high level of personal, instinctive service to ensure a great experience. Please rest assured that your comments will be passed on to our Management... More

Canada
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 13, 2014

Well had stayed here 4 years ago and was totally impressed so thought it would be the same experience............................................... we stayed in a deluxe room this time and the room has been redone except the bathroom. The service has gone down hill I would say from a 9+ to a 2 at best it seems like we are more of... More

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear mountaintravelguy, We are sorry to learn that our service still was lacking and we know that these issues have come up over and over again, we really want to inform you that we did not ignore all the problems because one of our priorities is to provide quality service, therefore your comments are very important to us. Your specific... More

Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 7, 2014

While the rooms were spacious and clean, the decor and fittings have not been updated since the 80's, and the appearance is generally quite rundown.Location was inconvenient too, with every excursion and meal requiring a taxi trip out and back. Something closer to the Night Bazaar would have been preferable, were you can easily walk to a number of restaurants... More

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear James R, Good day from Furama Hotel Chiangmai. Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We apologized for the old fashioned of the room style of our room and also the variety of breakfast rather... More

Jomtien Beach, Thailand
Top Contributor
52 reviews 52 reviews
50 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed September 5, 2014

Great city views from a high floor, very spacious room, large bathroom with walk-in shower AND bathtub with jacuzzi, quiet day and night, nice rooftop pool (though the water had a strange astringent taste), room safe. Abundant breakfast but mix of western hotdogs and baked beans and tasteless Chinese food. Lots of signs of deterioration, including leaky faucet and shower... More

Was this review helpful? Yes 2
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Paul B, Thank you so much for giving us high marks for your experience staying with us. We will convey your comments to our staff as well. We are sorry that you a bit were disappointed with your stay with us for every things which happened . In any event, we thank you for the comments, and will be... More

milano
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 24, 2014

This hotel comes from the past with today european pricing. It's far from the center of the city and we always had to rent scooter or taxi. Beds and rooms are clean and wide but seems from 80's with huge finiture and moquette, most of things in the hotel are really old, broken and without maintainance. During my stay the... More

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear sedutoscomposto, Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are sorry that you were disappointed with your stay with us in case of the decoration ,facilities in the room and also WIFI that doesn’t work between you stay at our hotel. In... More

Chaing mai
2 reviews
5 of 5 stars Reviewed August 3, 2014

Last couple months a go i've been stayed in Chiang Mai at Furama hotel. Located on the side of the superhighway or just 5 mins from old town. It was amazing budget hotel. I really enjoyed the room type Deluxe, which was clean and comfortable in style. Especially the staff were very helpful and friendly. It was so impressive I... More

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Belljang, Good day From Furama Chiangmai Hotel. Thank you very much for taking time out of your busy day to leave us a candid review on TripAdvisor in regards to your stay at Furama Hotel Chiang Mai . We glad to hear that you happy with our room , our staffs and also the location. Finally, thank you for... More

Oshkosh, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 7, 2014

I stayed here for 4 nights. My room was way bigger than I expected! Our TV didn't work but we didn't spend much time in the room so it wasn't an issue. I'm sure if we would have told the front desk we could have gotten a new one. The bathroom had a jetted tub (although it looked a little... More

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Haley K, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are very proud and glad to hear that you happy with our staff & the size of our room,we promise that we will maintain a high... More

Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is my first time here at Furama Hotel. The hotel is not far from Nimman road which you can walk from the back of the hotel. At nimman rd. you can catch a red local tuk-tuk to go anywhere or just 10 mins walk to Meya department store. The newest mall in Chiangmai. On the day we check in,... More

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear bambi1933, Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiang Mai . We glad to hear that you happy with our room& the amenities and the area near by the hotel. We are sorry that you a bit... More

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Additional Information about Furama Chiang Mai

Address: 54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Chiang Mai 4*
Number of rooms: 295
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Also Known As:
Furama Chiang Mai Hotel Chiang Mai

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