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Furama Chiang Mai

54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
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Furama Chiang Mai
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Ranked #137 of 334 Hotels in Chiang Mai
A recent review
4 of 5 stars reviewed 3 days ago
Saundykim Singapore River, Singapore
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore River, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is a little tired but very tidy. Wonderful service at this hotel, Super friendly staff who even organised a complimentary birthday cake for me. Large shopping mall 300m away. Easy to get taxi or tuk tuk into old town. We hired a driver from the hotelier desk to take us to elephant park, and he was excellent. Hotel... More 

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Saundykim, Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We are very proud and glad to read your feedback,it gives us great encouragement to work a lot. We promise that we will maintain a high standard... More 

Bangkok, Thailand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is the second time I have stayed at this hotel. The first time I was impressed with the size of the room and the location, so I took my mom back here this time we went to Chiang Mai. The room is huge. I presume that the layout of the room wasn't originally meant to be a hotel room,... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 7 nights. Very close to Maya Lifestyle Center and off main street location which made it very quiet. The hotel had some nice features such as spacious rooms, small in room spa bath, tour booking service, car rental desk, small gym, 2 pools, rooftop bar and restaurant. We had nice views of the mountain and Maya Centre.... More 

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Singapore, Singapore
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The whole hotel feels spacious, with the rooms having ample space. It is conveniently located within walking distance to the shopping mall Maya. You can also walk to the popular Nimman area, though it is a lot easier if you rent a bicycle or a scooter. Breakfast buffet is good, and it has a rooftop bar and swimming pool for... More 

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear jenxi, Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We glad to hear that you happy with our room and the area near by the hotel. We look forward to welcome for your next visit and to provide you with higher quality service.... More 

Singapore, Singapore
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This a grand old dame of a hotel... A little tired looking and shabby though the lobby still has a somewhat majestic but no doubt oldish and out of our time feel to it. Breakfast was very very average, not helped at all by a whole bunch of hungry loud and rowdy chinese nationals early in the morning. Lifts were... More 

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Kaohsiung, Taiwan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 26, 2015

We stay here for 4 nights, from 6/21-6/25. Staff is really nice and the environment also good! very close to the city and Nihmanhamin Rd. only walks about 5 minutes. Wonderful experience for me and I will recommend this hotel to my friends. Hope can come to Furama Chiang Mai as soon as possible.

Was this review helpful? Yes
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Yinmimi, We are glad to know that you are pleased with your short stay at Furama Hotel Chiangmai. It was a delight to know that our staff were friendly and nice. Thank you for your kind words and we certainly look forward to having you with us again in the near future. With kind regards, Ms.Manlika Thatsanaphak Front Office... More 

Africa
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 27, 2015

We just spent a week here and enjoyed it thoroughly. Its a 15 year old behemoth with massive rooms and tins of great facilities for a family. We paid under $35 for a massive modern room with awesome views (they gave us a free upgrade). Although the rate did jot include breakfast, we went for the a la Carte breakfast... More 

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ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear JambianiNeil, Greeting from Furama Hotel Chiangmai. Thank you for sharing your experience with us. We are glad to know that you are pleased with the massive rooms which was suitable for your family and the spacious room have ensured a comfortable stay with us. Also, it was a delight to read that our service is excellent and you have... More 

Raleigh, North Carolina
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

I stayed here with my family while travelling with my family in Thailand. The location is a bit weird and so are the rooms. There was some construction work going on and I requested a room change. Unfortunately, I was denied one. The rooms were clean, breakfast was decent. Me being a vegetarian, did not get any favours.

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Phuket, Thailand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 20, 2015

What can I say about this hotel... dated, dark, old, need renovation, cracked walls, worn furniture, need cleaning, why are they using plastic flowers and if you must, they need to be clean, as someone who manages a hotel, I normally try to find the positives, at this point the positives would be to redo everything...

Was this review helpful? Yes 2

Travelers are raving about these Chiang Mai hotels

Phuket
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 19, 2015

Hotel had it's better days - dark lobby- plastic flowers lots of dust - in room cracks on wall need basic maintenance - hall ways very dark not welcoming - bathroom old and need work - overall could be a great 4 star hotel if they bring it into the 21 century - glad only one night

Was this review helpful? Yes 1
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