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Furama Chiang Mai

54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
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1 room 1 adult
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Furama Chiang Mai
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265 Reviews from our TripAdvisor Community

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Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is not a 4 star hotel. We asked for a 2 bed room we got one big uncomfortable bed, the hotel is old too. We went to have dinner at the roof top service was really bad and there were ants on the table. We asked for tempura which was on the menu and they didn't have any. I... More 

Helpful?
1 Thank Samantha A
Victoria
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Myself and my boyfriend stayed 5 nights at Furama. We were instantly upgraded to an executive suite which was so amazing. We were also picked up from the airport as soon as we landed. The rooms are spacious and clean. I've seen a lot of reviews saying the hotel is run down, this I don't agree with. The views from... More 

Helpful?
2 Thank Alexandgeorgia
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Alexandgeorgia, Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We are very proud and glad to read your feedback,it gives us great encouragement to work a lot. We promise that we will maintain a high standard... More 

Porto Alegre, RS
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2016 via mobile

A bit far from the city centre but excelent service, clean and spacious room and good food. Nice staff. The tuk-tuk drivers will try to charge you more when you say the name of this hotel though. Close to a big Shopping centre.

Helpful?
Thank Priscila Y
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Priscila Y, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We glad to hear that you happy with the service of our staff ,also our room and food. We promise that we will maintain a high standard... More 

Fukuoka, Japan
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 7, 2016

Went there as business trip. The hotel overall looks dated. The meeting room was okay. The food was average. The room was bigger than what I expected. Inside the room it looks clean except the air conditioner. I couldn't sleep well because of the air. The pool didn't look clean. Anyway, the rooftop bar has a nice view. Overall it's... More 

Helpful?
Thank toeinoi
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear toeinoi, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are very glad to hear that you happy with our size of our room and our rooftop bar. But one more thing we regrat for the air... More 

Melbourne, Australia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 6, 2016

We only stayed one night as had a flight next morning. It was clean and nice large rooms. We had trouble with the bathroom though as hot water didn't work in shower and the bath leaked badly. Staff were helpful.

Helpful?
1 Thank 12Lois61
ManlikaT, Front Office Manager at Furama Chiang Mai, responded to this review

Dear 12Lois61, Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiang Mai . We glad to hear that you happy with our staff and cleanliness of room. We are sorry that you a bit were disappointed with your stay... More 

Singapore, Singapore
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 31, 2015

Wanted to stay out of the city and have a pool, but this was not the best choice. Not only were the balconies disgusting, the room was pretty dirty, the halls were dingy, just a gross feeling. We had run out of toothpaste after a long trip, and called down to reception to be told it was 30 baht for... More 

Helpful?
Thank joeteft

Travelers are raving about these Chiang Mai hotels

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Really Nice lobby and lobby bar. Room was big and had a good view. The roof top pool,bar and restaurant was great and night time dining was awesome with a great view of Chiang Mai.Just across the street from MAYA mall which is a very very nice shopping area

Helpful?
Thank elton s
Hanoi, Vietnam
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 27, 2015

Rooms are very out dated including amenalties.. Very old & tired. For the amount of people that come here you would think the hotel chain would spend money maintaining the facilities. .Breakfast is below par.. Meals are cold & sit in the baymores far to long..hot water in bathroom facilities is like taking a cold shower..Rooms aren't cleaned properly.. Floors... More 

Helpful?
Thank Danni S
Melbourne, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 16, 2015

I have stayed here several times not by choice. The front desk has the most unfriendly and unhelpful receptionists I have ever met in Thailand. Chiang Mai is famous for its warm northern hospitality, but it does not exist in this hotel. This property is built like a condominium complex. The main corridors are not air conditioned and dim with... More 

Helpful?
Thank PaulRen
Bo
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

I was pleasantly surprised to find this Hotel much better than some reviewers led me to believe and only chose it because of the price and location. Yes it is dated but the rooms are huge and comfortable and my spa bath did work. I had a great view of the mountains and the 2 pools to myself. It was... More 

Helpful?
Thank AndreaBo57
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