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Centara Grand & Bangkok Convention Centre at CentralWorld

4.5 of 5
999/99 Rama 1 Road, Bangkok 10330, Thailand
Hotel amenities
Centara Grand & Bangkok Convention Centre at CentralWorld
Ranked #113 of 730 hotels in Bangkok
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819 reviews from our community

Traveler rating
    377
    302
    101
    25
    13
See reviews for
Families
130
 
Couples
262
 
Solo
50
 
Business
169
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed May 17, 2013 NEW via mobile

We stayed last June and were so impressed by the overall experience that when we return next month instead of trying another hotel we have booked to stay again at Centara Grand. The staff were friendly, knowledgable and helpful and the rooms were comfortable with amazing views. As for the skybar there is only one thing to say....WOW!!

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uk
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW via mobile

Stayed 2 nights as a couple in a club room cannot fault , arrived early off a long flight from the uk, tired we were shown into exec lounge , given tea , coffee offered light refs whilst we were checked in early very welcomed , All staff we spoke to very friendly , Room spotless,well equipped , Club room... More

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CGCW, Manager at Centara Grand & Bangkok Convention Centre at CentralWorld, responded to this review
May 16, 2013

Dear Tripadvisor Reviewer, It's good to hear from you and to know that you have enjoyed your Centara experience. Thank you. Best Regards, More

Bandar Seri Begawan, Brunei Darussalam
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW

the service was very good during my stay. the concierge was very helpful and friendly, he try his best answering our queries, arrange transport and give quality advice on where to go in Bangkok. the skybar view is fantastic. who cares of the expensive drink? the view, the ambiance and the companies is what i need. :D is so close... More

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CGCW, Manager at Centara Grand & Bangkok Convention Centre at CentralWorld, responded to this review
May 16, 2013

Dear Tripadvisor Reviewer, Thank you for taking the time to review our restaurant. Providing our guests with the best possible hospitality and service has always been our mission. We hope to see you again in the future and wish you the very best. Best Regards, More

Perth, Aus
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 10, 2013

As a frequent traveller who's in a wheelchair I felt like we were treated like a second class citizen when we stayed herservicee booked two rooms, adjoining, and our main room is absolutely sub-par and equally dilapidated. Not withstanding that the room lack the amenities that a half decent hotel in the back wood of Laos would of have (such... More

Was this review helpful? Yes 1
CGCW, Resident Manager at Centara Grand & Bangkok Convention Centre at CentralWorld, responded to this review
May 13, 2013

Dear Trip Advisor Reviewer, Thank you for sharing your candid feedback, and we hope you will accept our most sincere and profound apologies for not measuring up to your expectations. We are distressed to learn about your experience and I have taken up your comments with the team for immediate investigation and corrective action. We always strive to serve our... More

Banff, Canada
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed May 10, 2013

what a terrible, slow and unfriendly service! They think they should behave like a cold highso waitresses, the overall impression is catastrophic. the drinks are very expensive but ti would be ok if they wouldn t be that small!! I mean, a martini glass in thailand is already half the size of a US one but if it is only... More

Was this review helpful? Yes 1
See 44 more reviews by Larrygrundman9 for Bangkok
CGCW, Resident Manager at Centara Grand & Bangkok Convention Centre at CentralWorld, responded to this review
May 14, 2013

Dear Trip Advisor Reviewer, Thank you for your comments dated 10 May 2013. We must apologize that the standard of the martini glass served was not to your liking. We will review the unfriendly service points, as this is not our normal service at Red Sky Bar. Again, thank you for your comments. We hope you will consider coming back... More

UK
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 10, 2013

We visit Bangkok a lot. Have stayed in many hotels and this one we would use again no question. Its location is ideal (if you accept the traffic that clogs Bangkok anyway!) Being right amongst the 3 key shopping malls (not the only 3! Some great others as well) and having the biggest built around it kind of makes it... More

Was this review helpful? Yes 1
See 21 more reviews by PerryB for Bangkok
Singapore
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 29 cities Reviews in 29 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed May 9, 2013

I needed a hotel that was close to a shopping centre as I was travelling with an infant. I got a decent corporate offer with breakfasts for 2. Check-in was prompt but the staff at the reception was not friendly. Despite staying for 4 nights, was unable to get a room upgrade. I specifically asked for a baby cot when... More

Was this review helpful? Yes 1
CGCW, Resident Manager at Centara Grand & Bangkok Convention Centre at CentralWorld, responded to this review
May 10, 2013

Dear Trip Advisor Reviewer, Thank you for sharing your candid feedback, and we hope you will accept our most sincere and profound apologies for not measuring up to your expectations. We are distressed to learn about your experience and I have taken up your comments with the team for immediate investigation and corrective action. We always strive to serve our... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013 via mobile

A very last minute change in our holiday destination saw us scrambling for air tickets and hotel accommodations. 2 couples traveling with 2 young children needed a hotel that was centrally located without the need to travel far for meals and shopping. Having stayed at the luxurious hotel next to Siam Paragon during our last 2 visits to Bangkok, we... More

Was this review helpful? Yes 1
Hong Kong
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 7, 2013

I stayed at this hotel in Jan 2013 due to its location and special buy 2 get 3 package deal. Yes, you can't fault the location, it's connected to the Central World shopping centre where you could shop till you and quite a few nice restaurants. The swimming pool is nice and not overly crowded most of the time. The... More

Was this review helpful? Yes 2
See 3 more reviews by Tweety2004 for Bangkok
CGCW, Resident Manager at Centara Grand & Bangkok Convention Centre at CentralWorld, responded to this review
May 9, 2013

Dear Trip Advisor, Thank you for choosing Centara Grand at CentralWorld during your recent visit. Please allow me to apologise for the shortfalls in service that you experienced. Certainly, this is not acceptable and we appreciate you bringing it to our attention for us to correct. We hope you will consider staying with us next time you are in Bangkok... More

Oxford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 7, 2013

A fantastic room, clean, very large, with two bathrooms, lots of great food for breakfast, nice fitness centre, and next to the boats for cheap and fun local transport. Very expensive, but a hotel cannot get much better than this in a large city.

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Hotel Summarization (Beta)

What travelers say

  • Central world(57)
  • Shopping mall(28)
  • Siam Paragon(18)
  • Very nice(18)
  • Pool area(8)
  • Roof top bar(6)
  • Sky train(6)
  • Room service(5)
  • Taxi driver(4)
  • Breakfast buffet(3)

Additional Information about Centara Grand & Bangkok Convention Centre at CentralWorld

Address: 999/99 Rama 1 Road, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Romantic Hotels in Bangkok
#62 Business Hotels in Bangkok
#91 Luxury Hotels in Bangkok
#147 Family Hotels in Bangkok
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Centara Grand And Bangkok Convention Centre At Centralworld:
Centara Grand & Bangkok Convention Centre At Centralworld: Hotel
Centara Grand & Bangkok Convention Centre At Centralworld: Hotel Bangkok
Centara Grand At Centralworld Bangkok

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Centara Grand & Bangkok Convention Centre at CentralWorld
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