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The Key Bangkok Hotel

3.0 of 5 19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
Best prices for: 1 room 1 guest
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The Key Bangkok Hotel
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460 reviews from our community

Traveler rating
    62
    268
    102
    15
    13
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12
48
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (131)
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    (141)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Staff was incredibly rude. First of all, at check in they told me they upgraded my room to a deluxe which was not true. I booked and paid for a deluxe, so got exactly what I paid for, no upgrade. Booked a nonsmoking room and ended up with one that smelled of ashtrays. Asked to be moved to another room... More 

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Kuala Lumpur, Malaysia
Top Contributor
248 reviews 248 reviews
67 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel is in a very accessible area to shopping, BTS Skytrain (Asoke station) and MRT (Sukhumvit station). This is where the BTS and MRT intersect, therefore, fast rail transit public transport is best to travel most parts of Bangkok. Not too far away from the station too. Why is this hotel a good hideaway? The main... More 

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Singapore, Singapore
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights. When choosing a hotel to stay in, the hotel's location is the main factor for me.. and this hotel's location is just excellent. It is a 2 minute walk to Terminal 21 and Asok BTS. Just outside the hotel is Family mart and slightly further down is 7-11. Super convenient! There are a few... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014

This is 1 of the top of my recommended list of hotels to stay in Bangkok! It was recommended by my cousin who stayed in Bangkok for a few months. I tried it in Sep 2014, I'm staying there again this trip in Dec 2014! It is not a big hotel (prob 3 -star?), but it was very cozy and... More 

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear KD555777, Singapore,Singapore. Warm greeting from The Key Bangkok Hotel, The Key Bangkok Hotel Team are always happy to hear from guest about their stay with us; we are delighted to read that you have enjoyed your overall stay with us and your comments about our hotel services, location and feedback will serve as an added inspiration to our team... More 

Java, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014 via mobile

I have planing this trip only relaxing and shopping. I have chose the right place the key is all my answer,moreover staff also nice and friendly,the room quite clean. I have booked deluxe room but they we're upgrade to platinum key corner " they said " if you have ant prefer located walking street and shopping area the key you... More 

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Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Guest, Java, Indonesia. Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have... More 

1 review
5 of 5 stars Reviewed November 7, 2014 via mobile

Good location near Terminal21,Robinson Sukh umvit and Asoke BTS station.Staff good service(Ms.Sirima),room beautiful and free wifi. I am very happy and have the convenience of hotel services. I would recommend anyone to stay at this hotel.

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Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Siriphan J. Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have you... More 

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 27, 2014

Booked hotel via booking.com, got confirmation and voucher, non refundable booking. Hotel then sent me e-mail asking for more money claiming rate quoted by booking.com was too low. Only after intervention by booking.com did they accept quoted rate. This is the first time ever that something like this happened with a hotel using online travel agency. I smelt a rat... More 

Was this review helpful? Yes 6
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Faridmoolla, Johannesburg,South Africa. Greetings from The Key Bangkok. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on TripAdvisor.com. Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us. The Key Bangkok understand the importance of fulfilling our guest’s expectations and it concerns... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 24, 2014

rooms are spacious with good kitchenette, bed comfy but very old TV units in rooms. the lower floor have lot of street and adjacent car park noise of engines. try higher floor 6 Th was great Master Key rooms are good and avoid smoking rooms. Hotel staff hardly speak English but manager and porter speak good English. the day shift... More 

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Gaurav K. Sydney Australia, Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to... More 

Hat Yai, Songkhla, Thailand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2014

I made reservation superior room throught Agoda.com but hotel upgrade to deluxe room. Hotel locate at Sukhumvit soi 19, close to BTS Asoke and MRT Sukhumvit by walking around 3-5 minute. Room is well equipped although rather small. Overall image I'm pleasant and valueable to stay at this hotel.

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Cherdchai U, Hatyai,Songkhla,Thailand. Greetings from The Key Bangkok Hotel ! Thank you for sharing your recent experience with us on TripAdvisor. I am happy to know that you like our room, hotel location. On behalf of the team, we thank you for choosing our Hotel as your holiday destination. We would love to have an opportunity to welcome you... More 

Bangkok, Thailand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 28, 2014

Today we had assigned to the room in ground floor. Odour smell in bath room and super low ceiling to make the stay very uncomfortable. No window in the room. Not worth value of money at all. extra key by request and kettle too. Location is good. The rest are terrible, have much more better choice at the same area.

Was this review helpful? Yes 2
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Maeganlim, Bangkok,Thailand, Warm greetings from The Key Bangkok Hotel! First of all I hope this finds you in good health and prosperity. Thank you very much for choosing to stay with us at The Key Bangkok Hotel. I am most embarrassed to learn that we have failed in our mission of providing you our normally high standard of service.... More 

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Additional Information about The Key Bangkok Hotel

Address: 19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Key Bangkok Hotel 3*
Number of rooms: 43
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Also Known As:
Key Hotel Bangkok
The Key Hotel Bangkok

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