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The Key Bangkok Hotel

19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
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497 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (497)
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    (92)
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Singapore, Singapore
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed 2 nights and overall a Avery value for money place. Pro: Location - close to terminal 21 and Asoke BTS. Amenities - 24hr convenience store just outside with some good street stalls for late night eats. Room - took the executive and it was large with mini kitchen. It's very clean and well maintained. Bathroom - strong shower water... More 

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Singapore, Singapore
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A clean and quiet hotel in the middle of a busy city centre is always a gem to stay in. Off the main Sukhumvit road, less than 5 minutes walk from subway station, this hotel offers a nice big clean room at a excellent value for money. Comes with a kitchenette, bath tub, and free wifi. Amenities which will make... More 

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London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2015

I only stayed in this hotel for 2 nights. It was very comfortable and clean and in a very good location. It is near many good restaurants and bars in the Sukhumvit area. Wifi was good in the rooms and I had no issues at all. I would recommend this hotel.

Was this review helpful? Yes
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Lamanodedios1979, Greetings from The Key Hotel! Thank you for your kind support to stay at The Key & your nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. The hotel is cozy with great staffs and service. Free wifi... More 

England
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 20, 2015

After an overbooking problem was resolved at check in, we had a good sized and very comfortable room with a wee (unexpected) kitchenette. A small bath containing the waist high shower was the only negative. It all worked well, but hair wash required one to be sat down in the bath - not really the point of a shower. Reception... More 

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Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Muddyoldengr, Greetings from The Key Hotel! Thank you for your kind support to stay at The Key & your review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. The hotel is cozy even quite small lobby area but free wifi... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

This hotel is located in an excellent location within a stone throw away from Robinson's and Terminal 21 at Sukhumvit Soi 19. It's centrally located and easily accessible by BTS (Asoke) and MRT (Sukhumvit). Outside the hotel, there are also lots of food choices from restaurants, steak house to street food. 7-11 and Familymart is also just downstairs. The main... More 

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Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Aaron O, Greetings from The Key Hotel! Thanks for your kind & nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many resetaurants and bars. The hotel is cozy with great staffs and service. Free wifi and large rooms which we are on... More 

Malaysia
1 review
5 of 5 stars Reviewed July 3, 2015

Every year to Bangkok must be stayed at The Key Bangkok Hotel. Good location very near to BTS-Asok & MRT-Suhkumvit station. all staffs very friendly and helpful, also have surprise upgrade to Executive room with window.

Was this review helpful? Yes
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear winowong, Greetings from The Key Hotel! Thank you for your kind always support to stay at The Key & your nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. The hotel is cozy with great staffs and service. Free... More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 30, 2015

Location is pretty good! It was only 1-2 mins walk away from Terminal 21 and BTS Asoke. It is also behind the Robinsons Sukhumit. Heartland Massage is only a few minutes away from the hotel. Staff are very friendly as they gave me a morning call and arranged a cab for my early flight leaving Bangkok. I didn't managed to... More 

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Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Cynthia L, Greetings from The Key Hotel! Thanks for your kind & nice review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. We are trying to improve TV channels which appreciated for your kind advised. Many... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 9, 2015

We stayed at The Key Bangkok Hotel for 4 nights. No doubt the hotel at very good location which is very near to Asok BTS station by 3 minutes walking distance, but this round we did not take BTS much due to we have too many children in this trip. We booked the 3 Deluxe rooms with the buffet breakfast... More 

Was this review helpful? Yes 5
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Fion515, Greetings from The Key Hotel! Thank you for your kind always support to stay at The Key Hotel and your kind review! We apologize for the bad experience you had at The Key Hotel which i will arrange re-traing to my staffs for service and attitude as per your kind advised and my staff who force you to... More 

Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

Stayed recently for 3 nights with family for the first time in this hotel. We were welcomed by the friendly doorbell and counter staff and got a free upgrade to a deluxe room with window. Breakfast is simple but acceptable. Hotel is conveniently located to the Asoke BTS and Suhkumvit MRT making it very easy to travel to MBK, Siam... More 

Was this review helpful? Yes 1
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Lenvata, Greetings from The Key Hotel! Thank you for your kind support to stay at The Key & your nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. the hotel is cozy with great staffs and service. Free wifi... More 

1 review
5 of 5 stars Reviewed June 2, 2015

This is a nice place to live in. just behind the Robinson nd Terminal21. BTS station Asoke is on walking distance. Staff is very nice and friendly. Rooms are clean. wifi is a bit slow but staff is always there to solve all problems.

Was this review helpful? Yes
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Mohsin K, Greetings from The Key Hotel! Thanks for your kind & nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. The hotel is cozy with great staffs and service. Free wifi and large rooms which we trying to... More 

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