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All 756 Bangkok hotels

The Key Bangkok Hotel

3.0 of 5 Hotel   |   19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
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Ranked #318 of 756 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 2 weeks ago
Cherdchai U Hat Yai, Songkhla, Thailand
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442 reviews from our community

Traveler rating
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    261
    96
    15
    11
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46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Hat Yai, Songkhla, Thailand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I made reservation superior room throught Agoda.com but hotel upgrade to deluxe room. Hotel locate at Sukhumvit soi 19, close to BTS Asoke and MRT Sukhumvit by walking around 3-5 minute. Room is well equipped although rather small. Overall image I'm pleasant and valueable to stay at this hotel.

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Cherdchai U, Hatyai,Songkhla,Thailand. Greetings from The Key Bangkok Hotel ! Thank you for sharing your recent experience with us on TripAdvisor. I am happy to know that you like our room, hotel location. On behalf of the team, we thank you for choosing our Hotel as your holiday destination. We would love to have an opportunity to welcome you... More

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Today we had assigned to the room in ground floor. Odour smell in bath room and super low ceiling to make the stay very uncomfortable. No window in the room. Not worth value of money at all. extra key by request and kettle too. Location is good. The rest are terrible, have much more better choice at the same area.

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Maeganlim, Bangkok,Thailand, Warm greetings from The Key Bangkok Hotel! First of all I hope this finds you in good health and prosperity. Thank you very much for choosing to stay with us at The Key Bangkok Hotel. I am most embarrassed to learn that we have failed in our mission of providing you our normally high standard of service.... More

Dhaka City, Bangladesh
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stay three nights in Key hotel. Its was pleasant stay. Main advantage is good location. Only a few minutes of walk to BTS Asok and in the centre of shopping mall. 7/11 and Family mart in the front of the main road, so you can find anything in any time. Reception is fast and cooperative, room was neat and... More

Was this review helpful? Yes 3
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear MD Abdul Hannan S, Taka, Bangladesh, Greetings from The Key Bangkok Hotel. Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was... More

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 5, 2014

This is my first stay with this hotel for 5 nights. Choose this due to the convenience of both Asok BTS and Suhumvit Mrt is just 1min walk away. The hotel check in and check out is very fast. I managed to get early check in at 10am. Room is well equipped but very old and tired looking. The marble... More

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Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear GNEO, Singapore, Warm greeting from The Key Bangkok Hotel, Thank you for your feedback and at the same time thank you for having chosen The Key Bangkok Hotel as your preferred destination whilst you are in Bangkok. It is delighted to hear that you enjoyed your stay and that you were truly impressed with the service. Please be informed... More

Phi Phi
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 3, 2014

The hotel is nice but I would not trust the people that run it and certainly wouldn't stay there again. Please learn from us and do not pay upfront! When we arrived, the hotel couldn't find our room, even though we paid in full -upfront. It was extremely scary as for 3 hours they kept telling us we had no... More

Was this review helpful? Yes 4
SG
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 29, 2014

We booked this hotel via Agoda.com so it was pretty good value with breakfast thrown in. Breakfast was basic, eggs, sausages, ham or bacon, fried rice or porridge, 1 kind of cereal, 2 types of fruits, bread, jam and juice (not freshly squeezed). If you are not fussy about the quality of the food, it will do you. I'd prefer... More

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Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Ubermum_lisa, Singapore, Thank you for your valuable feedback with regards to your recent stay with us at The Key Bangkok Hotel. We have taken note of your experience at The Key Bangkok Hotel.Where we did not provide the service and meet the expectations on your request. Your comments have been acknowledged and directed to the Head of Department to... More

Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 15, 2014

The hotel location is a bit difficult to find at the first time but actually just 5 mins walk behide Westin Sukhumvit Hotel. I have stayed at the Key Bangkok Hotel many times as I like the room with microwave and utensils. Hotel staffs were helpful and generous gave me upgrade to a room with Jacuzzi which was so great... More

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Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear PalmySmilemania, Bangkok, Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have you... More

Surat
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2014

Hello, I stayed in this hotel in June 2014. This hotel is located at 5 mins walking distance from asok sky train station. It is indeed value for money staying in this hotel. Staff here is very courteous, helpful and responsive. I had made online booking for Gold key room, and as i arrived to check in, the hotel provided... More

Was this review helpful? Yes 2
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Guest, Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have you with... More

Thane, India
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 21, 2014

It was my 2nd Visit to Thailand and we decided to check in to some reasonably priced but good hotel. A friend of mine suggested to check this out and I booked it online. It is centrally located just down below Asoka Metro Station in the lane. Room is not very big but good enough to keep two people comfortable.... More

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Skm239, Thane,India, Greetings from The Key Bangkok Hotel. Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2014

When people here state that the rooms are dated, it could be because the TVs, shower heads and the view outside the rooms make them seem so, but the rest of the room never offered me that impression at all. Location and staff service are exceptional based on my experience. The staff were quick to troubleshoot a minor problem and... More

Was this review helpful? Yes
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Zahovic, Greetings from The Key Bangkok. Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have you with... More

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Additional Information about The Key Bangkok Hotel

Address: 19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Key Bangkok Hotel 3*
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Also Known As:
Key Hotel Bangkok
The Key Hotel Bangkok

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