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The Key Bangkok Hotel

19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
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The Key Bangkok Hotel
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489 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is pretty good! It was only 1-2 mins walk away from Terminal 21 and BTS Asoke. It is also behind the Robinsons Sukhumit. Heartland Massage is only a few minutes away from the hotel. Staff are very friendly as they gave me a morning call and arranged a cab for my early flight leaving Bangkok. I didn't managed to... More 

Was this review helpful? Yes 1
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Cynthia L, Greetings from The Key Hotel! Thanks for your kind & nice review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. We are trying to improve TV channels which appreciated for your kind advised. Many... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at The Key Bangkok Hotel for 4 nights. No doubt the hotel at very good location which is very near to Asok BTS station by 3 minutes walking distance, but this round we did not take BTS much due to we have too many children in this trip. We booked the 3 Deluxe rooms with the buffet breakfast... More 

Was this review helpful? Yes 3
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Fion515, Greetings from The Key Hotel! Thank you for your kind always support to stay at The Key Hotel and your kind review! We apologize for the bad experience you had at The Key Hotel which i will arrange re-traing to my staffs for service and attitude as per your kind advised and my staff who force you to... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed recently for 3 nights with family for the first time in this hotel. We were welcomed by the friendly doorbell and counter staff and got a free upgrade to a deluxe room with window. Breakfast is simple but acceptable. Hotel is conveniently located to the Asoke BTS and Suhkumvit MRT making it very easy to travel to MBK, Siam... More 

Was this review helpful? Yes 1
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Lenvata, Greetings from The Key Hotel! Thank you for your kind support to stay at The Key & your nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. the hotel is cozy with great staffs and service. Free wifi... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is a nice place to live in. just behind the Robinson nd Terminal21. BTS station Asoke is on walking distance. Staff is very nice and friendly. Rooms are clean. wifi is a bit slow but staff is always there to solve all problems.

Was this review helpful? Yes
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Mohsin K, Greetings from The Key Hotel! Thanks for your kind & nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. The hotel is cozy with great staffs and service. Free wifi and large rooms which we trying to... More 

Dublin, Ireland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a superbly located hotel only about 2 minutes from Terminal 21, Robinsons Sukhumvit and BTS/MRT stations. There are loads of shops, bars, restaurants and cafes nearby. For what you get, the Key Hotel is great value. The room is quite large with a massive bed and table and chairs, large TV and a desk with drawers. In the... More 

Was this review helpful? Yes
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Philip0305, Greetings from The Key Hotel! Thanks for your kind & nice review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Wifi is free and fast. Many thanks for your nice review and we wish to... More 

Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Compass Group Hotels Usually have a Higher Standard Than This - I realize it is a less expensive property in their portfolio but really ??? I must have encountered the B Team or some trainees because the front desk staff were amateurish at best. The shining star of the was the bellman - he smiled, made me feel comfortable and... More 

Was this review helpful? Yes
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Jeff D, Greetings from The Key Hotel! Thanks for your kind review! We apologize for the bad experience you had at The Key Hotel and thanks for your kind bring up these issued which i will re-train to my staffs to pay more attention on guest requires as some of them are new staffs and might lack of customer... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 5 weeks ago

I always stay at the Key when I am in Bangkok. Quiet, clean, spacious rooms and lovely helpful staff. This is a great value hotel in a very handy location - a quick walk to skytrain MRT and Terminal 21

Was this review helpful? Yes
Zaki B, Manager at The Key Bangkok Hotel, responded to this review

Dear Ingrid D, Greetings from The Key Hotel! Thanks for your kind & nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the hotel, there are many restaurants and bars. The hotel is cozy with great staffs and service. Free wifi and large rooms. It is great choice... More 

Abu Dhabi, United Arab Emirates
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 26, 2015

It was my first time that I visited Bangkok and was recommended this hotel by a family member This was biggest mistake of trip was choosing this hotel Rooms are terribly small , awful location and flies in room is horrendous Breakfast buffet is a joke and the cleanliness is pathetic Would get better hotels in same rate in better... More 

Was this review helpful? Yes
Zaki B, General Manager at The Key Bangkok Hotel, responded to this review

Dear Aki D, Greetings from The Key Hotel! Thanks for your kind review! We apologize for the bad experience you had at The Key Hotel. The Hotel rooms are very large and the size is between 35-55 Sq.m. I’ll try to find out which room you were staying. Location is also 3 minutes waking to BTS Asoke Station and Terminal... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Excellent location, on the door step of overhead rail and subway at Sukhumvit. Great staff, friendly and very helpful service throughout the Key establishment. Great value rooms. Walking distance to anything you could possibly want. The perfect boutique hotel in the heart of Sukhumvit on Soi 19. I have been traveling through Thailand for over 30 years in business or... More 

Was this review helpful? Yes 2
Zaki B, General Manager at The Key Bangkok Hotel, responded to this review

Dear Spiderkq, Greetings from The Key Hotel! Thanks for your kind & nice review! The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Around the there are many restaurants and bars and it is very near from Soi Cowboy too. The hotels is small and cozy, with great staff and service.... More 

Sydney, Australia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 25, 2015

The Key is a typical Bangkok boutique hotel. Tucked away off Soi 19 but very close to Terminal 21 and public transport. Our room was comfortable enough with very effective A/C. The TV had a better than average selection of channels and the WiFi was fast. Breakfast was very limited though as the hotel seemed under utilised. Overall I probably... More 

Was this review helpful? Yes 1
Zaki B, General Manager at The Key Bangkok Hotel, responded to this review

Dear MaurieDobbin, Greetings from The Key Hotel! Thanks for your kind & nice review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19. Near BTS sky train and Terminal 21 shopping mall. Wifi is free and fast. We are trying to improve the breakfast options. Many thanks... More 

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