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The Key Bangkok Hotel

3.0 of 5 19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
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The Key Bangkok Hotel
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The Key Bangkok Hotel
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446 reviews from our community

Traveler rating
    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Johannesburg, South Africa
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked hotel via booking.com, got confirmation and voucher, non refundable booking. Hotel then sent me e-mail asking for more money claiming rate quoted by booking.com was too low. Only after intervention by booking.com did they accept quoted rate. This is the first time ever that something like this happened with a hotel using online travel agency. I smelt a rat... More

Was this review helpful? Yes 2
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Faridmoolla, Johannesburg,South Africa. Greetings from The Key Bangkok. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on TripAdvisor.com. Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us. The Key Bangkok understand the importance of fulfilling our guest’s expectations and it concerns... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

rooms are spacious with good kitchenette, bed comfy but very old TV units in rooms. the lower floor have lot of street and adjacent car park noise of engines. try higher floor 6 Th was great Master Key rooms are good and avoid smoking rooms. Hotel staff hardly speak English but manager and porter speak good English. the day shift... More

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Gaurav K. Sydney Australia, Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to... More

Hat Yai, Songkhla, Thailand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2014

I made reservation superior room throught Agoda.com but hotel upgrade to deluxe room. Hotel locate at Sukhumvit soi 19, close to BTS Asoke and MRT Sukhumvit by walking around 3-5 minute. Room is well equipped although rather small. Overall image I'm pleasant and valueable to stay at this hotel.

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Cherdchai U, Hatyai,Songkhla,Thailand. Greetings from The Key Bangkok Hotel ! Thank you for sharing your recent experience with us on TripAdvisor. I am happy to know that you like our room, hotel location. On behalf of the team, we thank you for choosing our Hotel as your holiday destination. We would love to have an opportunity to welcome you... More

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 28, 2014

Today we had assigned to the room in ground floor. Odour smell in bath room and super low ceiling to make the stay very uncomfortable. No window in the room. Not worth value of money at all. extra key by request and kettle too. Location is good. The rest are terrible, have much more better choice at the same area.

Was this review helpful? Yes 1
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Maeganlim, Bangkok,Thailand, Warm greetings from The Key Bangkok Hotel! First of all I hope this finds you in good health and prosperity. Thank you very much for choosing to stay with us at The Key Bangkok Hotel. I am most embarrassed to learn that we have failed in our mission of providing you our normally high standard of service.... More

Dhaka City, Bangladesh
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stay three nights in Key hotel. Its was pleasant stay. Main advantage is good location. Only a few minutes of walk to BTS Asok and in the centre of shopping mall. 7/11 and Family mart in the front of the main road, so you can find anything in any time. Reception is fast and cooperative, room was neat and... More

Was this review helpful? Yes 3
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear MD Abdul Hannan S, Taka, Bangladesh, Greetings from The Key Bangkok Hotel. Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was... More

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 5, 2014

This is my first stay with this hotel for 5 nights. Choose this due to the convenience of both Asok BTS and Suhumvit Mrt is just 1min walk away. The hotel check in and check out is very fast. I managed to get early check in at 10am. Room is well equipped but very old and tired looking. The marble... More

Was this review helpful? Yes
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear GNEO, Singapore, Warm greeting from The Key Bangkok Hotel, Thank you for your feedback and at the same time thank you for having chosen The Key Bangkok Hotel as your preferred destination whilst you are in Bangkok. It is delighted to hear that you enjoyed your stay and that you were truly impressed with the service. Please be informed... More

Phi Phi
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 3, 2014

The hotel is nice but I would not trust the people that run it and certainly wouldn't stay there again. Please learn from us and do not pay upfront! When we arrived, the hotel couldn't find our room, even though we paid in full -upfront. It was extremely scary as for 3 hours they kept telling us we had no... More

Was this review helpful? Yes 4
SG
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 29, 2014

We booked this hotel via Agoda.com so it was pretty good value with breakfast thrown in. Breakfast was basic, eggs, sausages, ham or bacon, fried rice or porridge, 1 kind of cereal, 2 types of fruits, bread, jam and juice (not freshly squeezed). If you are not fussy about the quality of the food, it will do you. I'd prefer... More

Was this review helpful? Yes
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Ubermum_lisa, Singapore, Thank you for your valuable feedback with regards to your recent stay with us at The Key Bangkok Hotel. We have taken note of your experience at The Key Bangkok Hotel.Where we did not provide the service and meet the expectations on your request. Your comments have been acknowledged and directed to the Head of Department to... More

Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 15, 2014

The hotel location is a bit difficult to find at the first time but actually just 5 mins walk behide Westin Sukhumvit Hotel. I have stayed at the Key Bangkok Hotel many times as I like the room with microwave and utensils. Hotel staffs were helpful and generous gave me upgrade to a room with Jacuzzi which was so great... More

Was this review helpful? Yes
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear PalmySmilemania, Bangkok, Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have you... More

Surat
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2014

Hello, I stayed in this hotel in June 2014. This hotel is located at 5 mins walking distance from asok sky train station. It is indeed value for money staying in this hotel. Staff here is very courteous, helpful and responsive. I had made online booking for Gold key room, and as i arrived to check in, the hotel provided... More

Was this review helpful? Yes 2
Sirima T, Manager at The Key Bangkok Hotel, responded to this review

Dear Guest, Greetings from The Key Bangkok, Thank you so much for the wonderful comments about our Hotel which you have shared with us on Trip Advisor. We really appreciate your positive feedback regarding all aspects of our Hotel. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have you with... More

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Additional Information about The Key Bangkok Hotel

Address: 19 Sukhumvit soi.19 | Sukhumvit Rd, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Key Bangkok Hotel 3*
Number of rooms: 43
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Also Known As:
Key Hotel Bangkok
The Key Hotel Bangkok

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