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Somerset Lake Point Bangkok

#189 of 778 Hotels in Bangkok
Certificate of Excellence
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41 Sukhumvit Soi 16, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand
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Somerset Lake Point Bangkok
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505 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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    (505)
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    (115)
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Singapore 160123
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked this hotel over The Ascott as it had a 3 bedroom suite. The master was huge with a kingsized bed. The other rooms had a queensized bed and twin beds. The other rooms were very small though. The good thing was that the whole family could be together in the nights. Kitchen was not full service: could not cook... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

This is my first time and first day to stay in somerset lake point. First impression of the staffs: lack of smiles, except for the receptionists. Although the receptionists were quite friendly, the lack of information about the hotel facilities (where is the swimming pool, restaurants, convenience store, etc) and breakfast place and time have made a bad first impression.... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear 898belindaz, Thank you for your feedback. We regret to learn that we fell short of your expectation pertaining on lapse of service by our Guest Service Team to providing hotel facilities information to our patron guest. Our Guest Service Manager will retrian her team to improving on consistency service standard. Pertaining on breakfast hours, there are two venues of... More 

Las Pinas, Philippines
1 review
4 of 5 stars Reviewed 4 days ago NEW

Though the rooms is in need of renovation/updating, I can say that my overall experience was very good. I stayed in Somerset for 6 days and all staff, especially the FO, was very accommodating and are eager to please.

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear Ynahloves, Thank you for your feedback.We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued... More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has a couple of nice restaurants available and also a simple bar so it serves it's purpose. The hotel also provides shuttle services by their tut tut halfway to Terminal 21 mall which is still 10 mins away. So a little walking is expected if you wants to watch a movie or get stuck in a jam. During... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear jasonleongcm, Thank you for your kind feedback. We are delighted to learn that our service meet your expectation and also regret that our location caused you inconvenience even we provide Tuk Tuk shuttle service to reach main road. We are looking forward to welcome you back soon. Regards, Sasiwimon Chaisawat More 

Hong Kong
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

After my disappointment with the Sathorn Ascott (see review July 2015), we returned to our home away from home, the Somerset Lake Point. The renovations that had been taking place in 2010 and 2011 during my last stays are completed and both Tower A and Tower B are modern and up to date in style. There are a few odd... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear NeilAppleby, Thank you for your kind feedback. We are delighted to hear that our service meet your expectation and also noted on your observation on the design of kitchen and shower room. Please be assured that these issue will be brought to our management’s attention for the enhancements. We will continue in our improvement efforts to provide excellent service... More 

Durgapur, W.B
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I always prefer to stay to somerset properties because of the location but this will be my first negative review for somerset. I have booked 03 bedroom apartment in tower A and room was ok but very old and rusty. Kitchen also very small. But check in was horrible as it took almost an hour. Location is ok yes little... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear Tarun83Durgapur, Thank you for your kind feedback. We are truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We therefore wish to extend to you our sincere apologies upon your arrival for checking in. The process... More 

kluang
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Is average. The location a bit far to bts even there is tutuk service. The room is very comfort for us stay tower A 2 bed rooms. However, once you reach bts, it is the most shopping mall line. Siam p., central world, central chit Linn etc......

Was this review helpful? Yes 1
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear joniorklung, Thank you for your kind comment. We are glad to learn that you had enjoyed your stay at our hotel. We are looking forward to welcoming you back soon. Regards, Sasiwimon Chaisawat Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Have stayed here on many trips to Bangkok. Located in Sukhumvit Soi 16, it is a ten minute walk (or two minute complimentary tuk tuk ride) to the nearest BTS Station, Asoke. The staff at the Somerset speak English well, are accomodating and very helpful. The Somerset itself is kept immaculately clean, rooms are spacious and amenities are up to... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear Simon W, Thank you for your kind feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you... More 

Osaka, Japan
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Not a bad hotel, fairly close to the Bts...I was in bangkok on business and rise early. I wanted to use the gym at 0515 but the staff were adamant they couldn't open it before 0600. These days in big hotels such facilities are 24/7. As much as a I pleaded the staff refused to budge. Poor example of customer... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear norfolkboy3, Thank you for your kind feedback. We are truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We therefore wish to extend to you our sincere apologies. As the safetly of our guest is the... More 

Port Vila, Vanuatu
Level Contributor
69 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a two bedroom apartment with our two children (aged 3 and 6) and overall had an excellent experience. The hotel is in a great spot, surrounded by good cafés; and asok station on the sky train and the mrt is easily accessed by a 15 min walk, or the complimentary hotel tuktuk. Our kids loved the latter!... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear malolava, Thank you for your feedback. We are delighied to learn that our service and facilities meet you expectation. You and your family were enjoyed during staying with us. We are looking forward to welcome you and your family back again soon. Regards, Sasiwimon Chaisawat Manager More 

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