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Somerset Lake Point Bangkok

#182 of 778 Hotels in Bangkok
Certificate of Excellence
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41 Sukhumvit Soi 16, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand
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Somerset Lake Point Bangkok
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497 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • All months
    (497)
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    (115)
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Osaka, Japan
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Not a bad hotel, fairly close to the Bts...I was in bangkok on business and rise early. I wanted to use the gym at 0515 but the staff were adamant they couldn't open it before 0600. These days in big hotels such facilities are 24/7. As much as a I pleaded the staff refused to budge. Poor example of customer... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear norfolkboy3, Thank you for your kind feedback. We are truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We therefore wish to extend to you our sincere apologies. As the safetly of our guest is the... More 

Port Vila, Vanuatu
Top Contributor
68 reviews 68 reviews
66 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in a two bedroom apartment with our two children (aged 3 and 6) and overall had an excellent experience. The hotel is in a great spot, surrounded by good cafés; and asok station on the sky train and the mrt is easily accessed by a 15 min walk, or the complimentary hotel tuktuk. Our kids loved the latter!... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear malolava, Thank you for your feedback. We are delighied to learn that our service and facilities meet you expectation. You and your family were enjoyed during staying with us. We are looking forward to welcome you and your family back again soon. Regards, Sasiwimon Chaisawat Manager More 

Umina Beach, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Although the room was nice the hotel is a bit out of the way and also hard to find. Be aware that despite booking through Booking.com with the pay at the hotel when you stay option, the hotel charged me for 1 night prior to our arrival they said as a deposit which would be refunded after 14 days. No... More 

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Basel, Switzerland
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the 3 bed apartment with my parents and my baby daughter. The facilities of the apartments were beyond my expectations with regards to the gym area, the pool, sauna, kids play room, coffee shop on the ground level, restaurant and 7/11 connected to the building. The only slightly disappointing aspect was not having full access to the... More 

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Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear DGM_1981, Thank you for your kind feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My first time staying at a service apartment over a hotel as there was 5 people needing to stay. Opted for service apartment mainly for the space of the living room and kitchen. It was alright for a bunch of friends but not really a family apartment. The apartment had 3 rooms (2 x king bed and 1 x twin... More 

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Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear xero_1, Thank you for your sharing. We are happy to having you and your friend stay with us and looking forward to welcoming you back again soon. Regards, Sasiwimon Chaisawat Manager More 

Singapore
Contributor
18 reviews 18 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

3 nights in a 1 bedroom apartment. Positives: Kitchenette with washer dryer for convenience. Spacious. Negatives: Rather small bathroom. Old jaded apartment that needs a face lift. Overall: There are two wings to this complex. We did not expect to get the old rooms....which are no where close to the photos shown on their site. Nothing luxurious about it. This... More 

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Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear Quartz03, Thank you for your kind feedback. We regret to learn that our room condition don't meet your expectations. We would like to extend our profound apologies due to lapse of room maintenance. We have noted your observations and recommendations for room refurblishment. Please be assured that it is on our plans for these enhancements with management. We seek... More 

Lucknow, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the location of the apartment is nice and they provide tuk tuk services to the nearest metro station. we stayed in the largest 3 bedroom apartment which was of a good size though we felt that the kitchen wasnt fully equipped for 6 people. breakfast is a managable.

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear 2015indiantraveller, Thank you for your kind feedback. We are delighted to learn that our locatoin and product meet your expectation and make you enjoy duirng your stay. We are looking forward to welcoming you soon. Regards, Sasiwimon Chaisawat More 

Ho Chi Minh City, null, Vietnam
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Definitely, right place to stay for more than 2 people. I stayed 2 bed and 2 bath room which is a good for me and my friend. However, the service is so poor. I need to check out early in the morning cause my flight time is so early. but the hotel restaurant said they can't serve for take out... More 

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear Moonseok C, Thank you for your kind feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We regret to learn that our service didn't meet your expectation due to not properly handled... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastic facilities and staff, we stayed in apartment B 8th floor, room and amenities were above our expectation. The porter and tuk tuk staff were very friendly and bent over backwards to assist us from taxis to best places to shop. The meals were excellent and fantastic friendly wait staff.

Was this review helpful? Yes
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear Tmudge, Thank you for your kind feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We are looking forward to... More 

Whitefield, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked a deluxe 3 bed apartment for 3 nights after looking at the pictures on the hotel own website. We were allocated room 1611, so the room review is for this room only. However as soon as we stepped into the apartment, it was nowhere close to the pictures on the website. We were extremely disappointed. Apartment looked old and... More 

Was this review helpful? Yes 2
Sasiwimon23, Manager at Somerset Lake Point Bangkok, responded to this review

Dear Prem25, Thank you very much for taking your time to share your feedback. We regret to learn that our room condition and equipment don't meet your expectations. We would like to extend our profound apologies due to lapse of room maintenance by our Technician. We have noted your observations and recommendations for room refurblishment. Please be assured that it... More 

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