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Grand Mercure Bangkok Asoke Residence

5.0 of 5 50/5 Sukhumvit Soi 19, Sukhumvit Road, Bangkok 10110, Thailand
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Certificate of Excellence 2014
Grand Mercure Bangkok Asoke Residence
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Grand Mercure Bangkok Asoke Residence
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214 reviews from our community

Traveler rating
    79
    103
    21
    8
    3
See reviews for
25
53
67
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
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    (214)
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    (41)
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    (69)
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    (54)
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    (50)
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Heatherbrae
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have stayed in this hotel numerous times. Very well located on Soi 19 close to Terminal 21 and the Asoke BTS and MRT. No fancy "bells and whistles" just really great apartments at very reasonable prices. The apartments are big with either 1 1/2 or 2 bathrooms. Full size fridge and washing machine. Full kitchen with crockery, cutlery,pots and pans... More

Review collected in partnership with Accorhotels.com

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our room was large and clean and very comfortable with all facilities of kitchen and washing machine. Room service was very quick and staff very pleasant and helpful. They organised a taxi for us at nominal charges for our daily sightseeing. We missed the presence of a restaurant in the hotel, however the location is very close to main shopping... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Vandana K. Thanks for your taking the time reviewing our hotel. Delighted to read that you enjoyed your stay in our "home away from home", our staff and service. We look forward to seeing you again soon. Best regards, Arnaud Rouchon General Manager More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel has very large rooms and the room was very clean. The main problem was the noise of the air conditioner which was louder than normal and made strange noises throughout the night causing us to have a restless sleep. My main gripe was that when we asked staff to flag a taxi down the person said that the... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Macca S, Thank you very much for your comments. First very pleased to read that you enjoyed your large suite. Our around-the-clock engineers take great care of maintaining our A/C mechanical unit in good conditions. We rarely have an issue about it excepted if there is a mechanical failure. I am very sorry for that as we could provided... More

Perth, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 30, 2014

This hotel was chosen for us, the location was convenient for us due to circumstances, Room was very clean and a good size. The staff were very helpful and very friendly,We were the only for a short time so were unable to use the facilities which looked great, Close to Terminal 21 and easy access to the BTM, The local... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear 03Debbie1961, Thank you very much for your 5***** review on Tripadvisor. I am glad that our very friendly and helpful employees contributed to the success of your recent stay in our "home away from home". Our rooftop pool is also highly appreciated at end of the day with panoramic views over Bangkok. We are all looking forward welcoming you... More

Nanning Guangxi
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 19, 2014

We plan to book and stay at this hotel for several times but still skip for others. This time, we decided to stay and once we check in and access to the room. we feel like we both stay at home. Inside the room provide all nessary equipment i.e. washing machine, microwave for warming the food and also knife&fork too.... More

Review collected in partnership with Accorhotels.com

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear jsaleesung, thank you for reviewing our hotel on tripadvisor. Guest experience is very important for us and I was delighted to read that you could feel like staying at home during your recent stay with us. Dont hesitate to skip others again and to stay in our "home away from home" of Bangkok! Looking forward welcoming you again soon.... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 19, 2014

Had a less than savoury start when I arrived, as I was shown to a deluxe suite that was still being cleaned. In fact, the ozone machine was still running when I entered (I was quite sure that was hazardous). Also, the room had leaking aircond vents. But when I informed the reception about this, initially they wanted me to... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear "emocrab", thank you for your time reviewing our hotel on Tripadvisor and glad that you appreciated your stay at our "Home away from Home". All you constructive comments have been shared with our stellar employees. Our housekeeping team does its utmost to keep all the rooms in excellent hygiene and sometimes has to use an ozone machine ensuring good... More

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 18, 2014

Big & clean with plenty of room with 2 toilets, balcony, a full kitchen, washing machine, dining table & a 2 seater lounge. A large Flat top TV in lounge room & another large older style TV in bedroom with King size bed it has it all. The rooftop pool is refreshing & the spa bench a great idea. The... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear "Bozlady", Thank you for reviewing Grand Mercure Bangkok Asoke Residence on Tripadvisor. We have witnesses actually a stricter law enforcement in Bangkok city. I hope that it will help to change the behaviour of some citizens in the public streets...The municipality also took action recently and performed some serious cleaning along all public canals. However we are glad that... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed August 5, 2014

Well run hotel have stayed here now 3 times. Could improve with shuttle bus service to Sukumvit finishes at 4 should extend till at least 7 pm. TV channels ok but would like to see Aussie and Golf Channells. Rooms very clean and staff very helpfull.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Trevorbrisbane, Thank you very much for reviewing our hotel on Tripadvisor. It was also a pleasure meeting you during your stay with us. All your suggestions for our services improvement have been well noted and shared already with our team for further actions. We are all looking forward welcoming you again soon. Best regards, Arnaud Rouchon General Manager More

Bangkok, Thailand
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 1, 2014

When we arrived, we were greeted with the traditional Thai WAI from a lady with a smile on her face, named Miss Pim. We came into our room and WOW, I was feeling like how long are we gonna stay there??? Just for some extra I recommend to book an Executive suite, it's so spacious, not only that, you got... More

Was this review helpful? Yes 1
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear BD P, Thank you very much for your very positive review. It was our pleasure to welcome you and with the nice Thai smile of Khun Pim our Front Office Manager. We are delighted that all went well and that you really enjoyed your experience with us even if you wished having stayed longer our spacious suite. Thank you... More

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Additional Information about Grand Mercure Bangkok Asoke Residence

Address: 50/5 Sukhumvit Soi 19, Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Bangkok Asoke Residence 5*
Number of rooms: 76
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Also Known As:
Grand Mercure Bangkok Asoke Residence Hotel Bangkok
Grand Accor Bangkok Asoke Residence
Sofitel Bangkok
Bangkok Sofitel

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