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All 754 Bangkok hotels

Grand Mercure Bangkok Asoke Residence

5.0 of 5 Hotel   |   50/5 Sukhumvit Soi 19, Sukhumvit Road, Bangkok 10110, Thailand
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86%
Ranked #178 of 754 hotels in Bangkok
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
03Debbie1961 Perth, Australia
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209 people have reviewed this hotel

Traveler rating
    77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
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English first
Perth, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was chosen for us, the location was convenient for us due to circumstances, Room was very clean and a good size. The staff were very helpful and very friendly,We were the only for a short time so were unable to use the facilities which looked great, Close to Terminal 21 and easy access to the BTM, The local... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear 03Debbie1961, Thank you very much for your 5***** review on Tripadvisor. I am glad that our very friendly and helpful employees contributed to the success of your recent stay in our "home away from home". Our rooftop pool is also highly appreciated at end of the day with panoramic views over Bangkok. We are all looking forward welcoming you... More

Nanning Guangxi
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We plan to book and stay at this hotel for several times but still skip for others. This time, we decided to stay and once we check in and access to the room. we feel like we both stay at home. Inside the room provide all nessary equipment i.e. washing machine, microwave for warming the food and also knife&fork too.... More

Review collected in partnership with Accorhotels.com

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear jsaleesung, thank you for reviewing our hotel on tripadvisor. Guest experience is very important for us and I was delighted to read that you could feel like staying at home during your recent stay with us. Dont hesitate to skip others again and to stay in our "home away from home" of Bangkok! Looking forward welcoming you again soon.... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a less than savoury start when I arrived, as I was shown to a deluxe suite that was still being cleaned. In fact, the ozone machine was still running when I entered (I was quite sure that was hazardous). Also, the room had leaking aircond vents. But when I informed the reception about this, initially they wanted me to... More

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Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Big & clean with plenty of room with 2 toilets, balcony, a full kitchen, washing machine, dining table & a 2 seater lounge. A large Flat top TV in lounge room & another large older style TV in bedroom with King size bed it has it all. The rooftop pool is refreshing & the spa bench a great idea. The... More

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Brisbane, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Well run hotel have stayed here now 3 times. Could improve with shuttle bus service to Sukumvit finishes at 4 should extend till at least 7 pm. TV channels ok but would like to see Aussie and Golf Channells. Rooms very clean and staff very helpfull.

Review collected in partnership with Accorhotels.com

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Trevorbrisbane, Thank you very much for reviewing our hotel on Tripadvisor. It was also a pleasure meeting you during your stay with us. All your suggestions for our services improvement have been well noted and shared already with our team for further actions. We are all looking forward welcoming you again soon. Best regards, Arnaud Rouchon General Manager More

Bangkok, Thailand
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we arrived, we were greeted with the traditional Thai WAI from a lady with a smile on her face, named Miss Pim. We came into our room and WOW, I was feeling like how long are we gonna stay there??? Just for some extra I recommend to book an Executive suite, it's so spacious, not only that, you got... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear BD P, Thank you very much for your very positive review. It was our pleasure to welcome you and with the nice Thai smile of Khun Pim our Front Office Manager. We are delighted that all went well and that you really enjoyed your experience with us even if you wished having stayed longer our spacious suite. Thank you... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 27, 2014

Certainly not your traditional holiday hotel. A funny end of town. Not close to restaurants and bars. Close to domestic airport. Breakfast very average. Has tuk tuk service to terminal 21 shopping. The rooms on the plus side are large with separate lounge and bedroom with 2 toilets and a washing area.

Was this review helpful? Yes
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Blues55, I appreciate you taking the time to complete a review after your stay. We welcome your comments and feedback as we continually seek ways to evolve our levels of service and guest experiences and I am truly sorry your experience was not all what you expected. Our property is quite special in downtown Bangkok as being more a... More

Osaka, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I stayed at a spacious deluxe suite. Everything was fine except only one point to be improved. Staff should check that all in room equipment works properly. In my case, the lid of washing stand could not be opened.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Warodom G, Thank you for this excellent review. I am glad that you enjoy your stay with us in your "spacious" deluxe suite. Very sorry about the issue of the lid in your bathroom. The problem has been resolve quickly however we will strengthen our focus on our training in this specific area. Looking forward to seeing you soon.... More

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

Located at the quiet end of Sukhumvit Soi 19, its still only 5 mins walk to Robinson, Terminal 21, or Asoke BTS station on Sukhumvit. Also easy walk to MRT underground and 7Eleven store. Location just about unbeatable. I got a special deal for a very large room maybe 70 sq. m, with separate lounge, dining area, kitchen, laundry. Large... More

Was this review helpful? Yes
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Michael H, Thank you for your great review. I am delighted to read that your stay went perfectly and that our unbelievable deal surprised you as well! I will inform personally our "Chef" of your very good comment on the "Specials" Chicken yellow curry and your breakfast experience. For sure our kitchen team will appreciate. Our huge Deluxe Suite... More

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Additional Information about Grand Mercure Bangkok Asoke Residence

Address: 50/5 Sukhumvit Soi 19, Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Bangkok Asoke Residence 5*
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Also Known As:
Grand Mercure Bangkok Asoke Residence Hotel Bangkok
Grand Accor Bangkok Asoke Residence
Sofitel Bangkok
Bangkok Sofitel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#126 Romantic Hotel in Bangkok #140 Luxury Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Conveniently located within walking distance of the famous Sukhumvit Road. BTS and MRT Station and the new Shopping mall TERMINAL21, Grand Mercure Bangkok Asoke Residence offers easy access to the most popular attractions in Bangkok. With 76 large residence-style suites, each with a full kitchenette and modern facilities, Grand Mercure Bangkok Asoke Residence offers an indulgent home away from home in bustling Bangkok. Relax and find recreation at our rooftop swimming pool and a fitness centre ... more   less 
Number of rooms
76

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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