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All 752 Bangkok hotels

Grand Mercure Bangkok Asoke Residence

5.0 of 5 Hotel   |   50/5 Sukhumvit Soi 19, Sukhumvit Road, Bangkok 10110, Thailand
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Grand Mercure Bangkok Asoke Residence
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86%
Ranked #182 of 752 hotels in Bangkok
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Blues55 Perth, Australia
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201 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Certainly not your traditional holiday hotel. A funny end of town. Not close to restaurants and bars. Close to domestic airport. Breakfast very average. Has tuk tuk service to terminal 21 shopping. The rooms on the plus side are large with separate lounge and bedroom with 2 toilets and a washing area.

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Blues55, I appreciate you taking the time to complete a review after your stay. We welcome your comments and feedback as we continually seek ways to evolve our levels of service and guest experiences and I am truly sorry your experience was not all what you expected. Our property is quite special in downtown Bangkok as being more a... More

Osaka, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at a spacious deluxe suite. Everything was fine except only one point to be improved. Staff should check that all in room equipment works properly. In my case, the lid of washing stand could not be opened.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Warodom G, Thank you for this excellent review. I am glad that you enjoy your stay with us in your "spacious" deluxe suite. Very sorry about the issue of the lid in your bathroom. The problem has been resolve quickly however we will strengthen our focus on our training in this specific area. Looking forward to seeing you soon.... More

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located at the quiet end of Sukhumvit Soi 19, its still only 5 mins walk to Robinson, Terminal 21, or Asoke BTS station on Sukhumvit. Also easy walk to MRT underground and 7Eleven store. Location just about unbeatable. I got a special deal for a very large room maybe 70 sq. m, with separate lounge, dining area, kitchen, laundry. Large... More

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Michael H, Thank you for your great review. I am delighted to read that your stay went perfectly and that our unbelievable deal surprised you as well! I will inform personally our "Chef" of your very good comment on the "Specials" Chicken yellow curry and your breakfast experience. For sure our kitchen team will appreciate. Our huge Deluxe Suite... More

Seoul, South Korea
1 review
2 of 5 stars Reviewed 2 weeks ago

Looks their main business is condominium and serviced apartment. Not convenient to use public transportation, Tuktuk service to RObinson department store, but, finish too early. breakfast restaurant menu is quite simple, but, feel like to have home-made foods.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear HyungryulMoon, Thank you for reviewing our hotel on Trip Advisor. I am very sorry that you didn't fully enjoyed your stay at Grand Mercure Bangkok Asoke Residence and scored us with 2 Stars only... Our hotel is offering huge residential style suites fully equipped with free internet and nice facilities. Well appreciated when visiting Bangkok on vacation or a... More

Sydney, Australia
1 review
5 of 5 stars Reviewed June 3, 2014

From check-in to check-out, the staff were extremely welcoming and friendly. The room was outstanding! Mind you, we were Accor Advantage Plus members and we granted a complimentary room upgrade to their suite. I used the gym almost daily, and despite it small in size, it served its purpose well. The complimentary shuttle to the BTS every 30 minutes was... More

Review collected in partnership with Accorhotels.com

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Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear "David B", Thank you very much for taking the time to write to us on TripAdvisor. I am glad to read that you had a pleasantly surprised stay with us. Your comments on the service by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at... More

Sydney, Australia
1 review
3 of 5 stars Reviewed May 26, 2014

hotel was tired and run down in many ways. Breakfast was really poorly set up in a hotel room. Restaurant was in the wrong location and not quality. Lift didn't work properly with security card. Shower had no where to put any shampoo or soap properly. Airconditioning was old, not functional and noisy. TV didn't work well at all, hopeless... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Arnaud R, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this review

Dear Scott D, Thank you for advising of the problems you encountered during your recent visit. As difficult as the review was to read, your feedback is valued, and will be used constructively. I apologize for this poor performance, which runs contrary to our product and service goals, and in fact to the warm reviews we enjoy from the tripadvisor... More

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Additional Information about Grand Mercure Bangkok Asoke Residence

Address: 50/5 Sukhumvit Soi 19, Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Bangkok Asoke Residence 5*
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Also Known As:
Grand Mercure Bangkok Asoke Residence Hotel Bangkok
Grand Accor Bangkok Asoke Residence
Sofitel Bangkok
Bangkok Sofitel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#129 Romantic Hotel in Bangkok #141 Luxury Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Conveniently located within walking distance of the famous Sukhumvit Road. BTS and MRT Station and the new Shopping mall TERMINAL21, Grand Mercure Bangkok Asoke Residence offers easy access to the most popular attractions in Bangkok. With 76 large residence-style suites, each with a full kitchenette and modern facilities, Grand Mercure Bangkok Asoke Residence offers an indulgent home away from home in bustling Bangkok. Relax and find recreation at our rooftop swimming pool and a fitness centre ... more   less 
Number of rooms
76

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