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Swissotel Nai Lert Park

4.5 of 5 2 Wireless Rd, Bangkok 10330, Thailand
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Swissotel Nai Lert Park
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Swissotel Nai Lert Park
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1,021 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pak Kret
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

From the question that hotel survey asked "do you feel as a valued the guess and address guest by name". I experienced only 2 times that staffs have done that. But they addressed me with other guest names which I don't even know who they are. You may try to acheived the higher standard of service but just fill in... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I checked this hotel out 6 months ago when staying at the nearby Sivatel and decided then that I wanted to stay there on our planned visit in December. Stayed 4 nights in a Club Corner Suite (check hotel website for best rate) which turned out to be an enormous living room with separate toilet, separate bedroom and large bathroom.... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear AussieAbr0ad13, Thank you for taking your valuable time sharing us the feedback. It was a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Your comment will help us to maintain and improve our hotel even more better. Look forward to welcoming you back in the near future.... More 

New Delhi, India
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a chance to visit Bangkok last week, and had a short stay for 4 days at Swissotel Nai Lert Park. The hotel is just excellent with extremely big compound, nice big rooms, excellent room service, excellent food and the hospitality provided. I am amazed. It was just awesome. The connectivity too is good with 5-7 mins walk to... More 

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Chandrakant S, Thank you for taking your valuable time sharing us the feedback. It is a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Furthermore, I would like to thank you for positive comment on our staff which have been shared to maintain and improve our service... More 

NOIDA
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have been travelling for the last 45 years covering some of the best and worst places/hotels in the world. My experience of the front office staff was worst ever in my memory. The entire staff, including the front office manager seemed to be favouring their customers and treating them most disrespectfully. we were a group of 5 couples and... More 

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Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying last week in this hotel for couple of days, the location is good in sense you can access the BTS within less than 10 minutes. Check in was taking time as the room not ready. The Breakfast is very good with a lot of choice. The room is old but still fine. Could have a better services for the... More 

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Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Atmaja, Thank you for taking your valuable time sharing us the feedback. Appreciate your comment on hotel location and breakfast service. However, I regret to hear that you have to wait for the room on arrival due to high occupancy during Holiday season. Should you wish to guarantee your early arrival for your future visit, please feel free to... More 

Singapore, Singapore
Top Contributor
62 reviews 62 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This has the good swissotel service and comfy rooms. The only downside is the hotel looks a bit old from the outside and is in need of a refresh. The location isn't too fantastic as it is quite a bit of a walk to the BTS station. However, if you are an avid walker and shopper, you may love this... More 

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Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Edmund 001 kc, Thank you for taking your valuable time sharing us the feedback. We appreciate your comment on our team. However, I would like to share that we do provide shuttle bus service which will be available according to the schedule. You may contact our Concierge in next visit for assistance. Look forward to welcoming you back in... More 

Kuala Lumpur
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed there for a couple of nights because of a football-related event. I must say the service was excellent, the staff were warm, courteous, hospitable and friendly. Our room on the 5th floor came with an exclusive club lounge, which I found quite unique. The vast garden adjoining the swimming pool provided an unique calmness and serenity which was just... More 

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Mariolander32, Thank you for taking your valuable time sharing us the feedback. It is a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Furthermore, I would like to thank you for positive comment on our staff which have been shared to maintain and improve our service delivery.... More 

Singapore, null, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

Check in hotel on 8 Dec for 2 rooms?Room was old and not fully equip with a 5 star standard. Furniture was old and the rooms are not well maintain. Aircon was not very cold and noisy, had to call the maintenance guy a few times to rectify the noise and in the end, they took more than 1 day... More 

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Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Ong8530, Thank you for your valuable time sharing us the feedback. I regret to hear of the disappointed experience you had during your stay with us. I would like to share that we have renovated our New Classic Garden View with wooden floor as well as refurbishment in our Executive Suite. However, your concern regarding Air conditioner has been... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a couple of nights in Dec 2014. Other reviewers are right - the rooms are in need of a refresh but that doesnt mean it isnt still a five star experience. Value wise it was superb (certainly better than other 5* hotels on Bangkok), breakfast was very good and service friendly and efficient. Location wise it is... More 

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear a_167, Thank you for taking your valuable time sharing us the feedback. It is a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Furthermore, I would like to thank you for positive comment on our staff which have been shared to maintain and improve our service delivery.... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Great hotel in an excellent location. Very close to the Central Bangkok shopping area and skytrain. Beautiful spacious grounds - an oasis in the middle of a busy city. The hotel has all the amenities one would need. Our executive club room was large, clean and comfortable. Friendly and efficient staff who seem to be everywhere. We were able to... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Guest, Thank you for taking your valuable time sharing us the feedback. It is a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Furthermore, I would like to thank you for positive comment on our staff which have been shared to maintain and improve our service delivery.... More 

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Additional Information about Swissotel Nai Lert Park

Address: 2 Wireless Rd, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Swissotel Nai Lert Park 4.5*
Number of rooms: 336
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Also Known As:
Swissotel Nai Lert Park Hotel Bangkok
Swissotel Nai Lert Park Bangkok
Hotel Style:
#53 Spa Hotel in Bangkok
#77 Business Hotel in Bangkok
#77 Family Hotel in Bangkok
#80 Romantic Hotel in Bangkok
#91 Luxury Hotel in Bangkok

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