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Swissotel Nai Lert Park

#123 of 782 Hotels in Bangkok
Certificate of Excellence
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2 Wireless Rd, Bangkok 10330, Thailand
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1 room 1 guest
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1,276 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A very comfortable hotel with a really nice garden. The swimming pool area seems an oasis of calm, yet the hotel is situated in a busy neighbourhood, central and well connected with the skytrain. The hotel staff is friendly, rooms are very comfortable and the restaurants offer very good service.

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

at first when you arrive it looks ok but when you arrive in the room it is like travelling in time, the worst is the TV whitch is so small and so old , even when you book the room it says that you get flatscreen even dvd player but that is a lie, when we asked to have what... More 

Was this review helpful? Yes 1
Andrew B, Director of Rooms at Swissotel Nai Lert Park, responded to this review

Dear Julien M, Thank you for choosing to stay with us and for your recent review on Trip Advisor. We would like to apologize for the inconvenience you experienced with your room. Some of our classic city views do still have these televisions which we will be changing in the near future. Please be assured that we have contacted our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

excellent hotel and stuff, very nice breakfast, beautifull tropical pool close to BTS station I already reserved a room for November and hope I will have the pool view room which is most recommended. thank you

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Greater London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great hotel friendly staff who were all very helpful has a nice pool surrounded by a lovely garden which is very pleasant in the chaotic surroundings of Bkk traffic, the breakfast was nice rooms were also nice and large Just a small note to any person who will stay here the run a shuttle bus to central world from 10am... More 

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Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 5 days ago NEW

This is an old hotel that is well maintained and managed. The pool area and garden give the feeling of the hotel being a resort in the heart of Bangkok which is conveniently located to the major shopping precinct of Bangkok.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Andrew B, Director of Rooms at Swissotel Nai Lert Park, responded to this review

Thank you for choosing to stay with us at Swissôtel Nai Lert Park and for your recent review on Trip Advisor. We are glad to read that you enjoyed your stay with us and we all look forward to welcoming you back in the near future. Best Regards, Andrew Brownrigg Director of Rooms More 

London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has a lovely pool area and huge and inviting lobby but that is were it ends. My room was a Executive room (527) I have never seen much a dated room in a 5* hotel. Everything from the table to The curtains. I mean nothing had been changed years! What I don't understand is the floor below me... More 

Was this review helpful? Yes 1
Darunee S, Assistant Director of Rooms at Swissotel Nai Lert Park, responded to this review

Dear Daniel B, Thank you for sharing us the feedback. I regret to learn that you find the room was not up to your satisfactory. Please allow me to explain that our Swiss Executive Room had been refurbished a few years ago but we keep the classic look while, our Swiss Business Advantage Room offers modern look which will be... More 

Perth, Australia
1 review
4 of 5 stars Reviewed 1 week ago

We loved our stay at this hotel. We stayed 5 nights, and would recommend booking a room with access to the executive club lounge, the service and food and drinks were a winner! Some have said the décor could do with a refurbishment, and as this is the case with many hotels, this hotel was clean, and the service provided... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Assistant Director of Rooms at Swissotel Nai Lert Park, responded to this review

Dear Eric F, Thank you for sharing us your feedback. Your kind words are much appreciated and we look forward to welcoming you back in the near future. Kind regards, Darunee S. Assistant Director of Rooms More 

Tel Aviv, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a quiet,clean and nice hotel in the lovely city of Bangkok,go to the "swissotel Nai Lert Park" It is close enough to the city's center,with great staff,great pool outside,positive approach to everything that you need.very children friendly.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Assistant Director of Rooms at Swissotel Nai Lert Park, responded to this review

Dear Nimrod D, Thank you for sharing us your feedback. Glad to hear that you enjoy our pool and your compliment on our staff is highly appreciated. Look forward to welcoming you and your family back in the near future. Kind regards, Darunee S. Assistant Director of Rooms More 

Zurich, Switzerland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel with spaceous rooms, some with lovely view to the park. Well located to Sukhumvit Road and the canal with the express-boat-taxis. Breakfast is a reason to wakeup earlier! It's possible to eat outside in front of the pool area in the park.

Was this review helpful? Yes
Darunee S, Assistant Director of Rooms at Swissotel Nai Lert Park, responded to this review

Dear blacky_on_tour, Thank you for sharing us your feedback. It is always great to read that our guest enjoy the stay. We look forward to welcoming you back in the near future. Kind regards, Darunee S. Assistant Director of Rooms More 

Hongkong
1 review
1 of 5 stars Reviewed 2 weeks ago

Bad experience from the beginning till the end. 1) deposit charge wrong 2 rooms should be 4,000 as total but front desk charges 40,000. 2) We are told there is shuttle bus to BTS and wait per timetable but actually none of any. 3) We have been charged for the pool bar that we have never been when check out.... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Eric P, General Manager at Swissotel Nai Lert Park, responded to this review

Dear 611yiliny, Thank you for taking your valuable time sharing us your feedback. I regret to hear of unpleasant experience and will be contacting you separately to discuss your recent stay with us. My team and I appreciate your comments and we will work harder to improve the quality of service we deliver to our guests. Kindly let me know... More 

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