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Swissotel Nai Lert Park

4.5 of 5 2 Wireless Rd, Bangkok 10330, Thailand
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Swissotel Nai Lert Park
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Swissotel Nai Lert Park
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1,060 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

Swissotel Nai Lert Park was an exceptional hotel. The staff were more than helpful at all times. Breakfast was included and was huge, great variety, both Asian and Western. Maitre D's comment on our first morning was, "choose any table, this is your home" and that is just how we felt. The room was perfect in every way & one... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The rooms in this hotel is in dire need of a make-over. Holes in the water damagede carpets, door to balcony could hardly open, flooring (wood) on balcony loose - as in not at all bolted, lamps not working, and overall just very visible rundown. Moskitos everywhere. Even when staying in a tent in the jungle did I not experience... More 

Was this review helpful? Yes 3
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Claus B, Thank you for your valuable time sharing us the feedback. I regret to hear of disappointed experience you had during your stay with us. We well noted the defect reported which our Engineer rectified the issues. In regards to mosquito, we would like to ensure that pest control has been done on a regular basis. However, there... More 

Emmen
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very good service, garden is beautiful and relax, breakfast is great many choice Oase of tranquility in a noisy bangkok and the staff of hotel is very helpfull and friendly ! Overal a place to come back

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Woucogcr, Thank you for taking your valuable time sharing us the feedback. It is a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Furthermore, I would like to thank you for positive comment on our staff which have been shared to maintain and improve our service delivery.... More 

Glen Innes, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Having stayed in many 5star hotels in BKK, this one stands out above all. The gardens, pool and koi ponds make this a "must stay" for any traveller. Friendly, helpfull staff. Beautiful hotel. An oasis in the heart of Bangkok,

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Stevenw919, Thank you for taking your valuable time sharing us the feedback. It is a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Furthermore, I would like to thank you for positive comment on our staff which have been shared to maintain and improve our service delivery.... More 

Aabenraa, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were Met with the worst service we ever have had. We can not recommend it to families with children. Our rooms were not ready ( we arrived at 7pm!) when we arrived with 4 ready-for-bed children. The receptionist could not care less! In one of the rooms the aircon and the electrical sockets didn't work. Just to mention a... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Niels B, Thank you for your valuable time sharing us the feedback. I regret to hear of disappointed experience you had during your stay with us. Regarding to room allocation, I regret to hear that the preferred connecting rooms were not ready due to the fact that our guest had extended the stay and caused you to move the... More 

Zurich
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Could be improved specially the cleanness of the bathroom and a new shower the location is OK , the Park and the pool area are fabulous. for a swiss hotel I expect a cleaner bathroom and more updated.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Swissmiracles, Thank you for your feedback. Your comment regarding bathroom cleanliness is taken seriously and we will assure the improvement. I hope that this shortfall will not harm your perception towards Swissotel and look forward to welcoming you back in the near future. Kind regards, Darunee S. Front Office Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Had a wonderful time along with my family, in this beautiful hotel ,very friendly and helpful hotel staff,nice ambiance and relaxing atmosphere in the midst of an enchanting city. Will come back and stay here again

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear jeetsaikia, Thank you for taking your valuable time sharing us the feedback. It is a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Furthermore, I would like to thank you for positive comment on our staff which have been shared to maintain and improve our service delivery.... More 

Kyoto
1 review
4 of 5 stars Reviewed 1 week ago

Excellent atmosphere! We can be comfortable at poor side chair. If possible, room floor could be renewal. Because floor and wall are so old. But not be dirty. Several minutes need to go to nearest shop and we have not conbinient them at hot day time.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear kztaroin2015, Thank you for taking your valuable time sharing us the feedback. It was a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Your comment will help us to maintain and improve our hotel even more better. Look forward to welcoming you back in the near future.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

This hotel would make guests forget that they are in the middle of Bangkok, with its nicely decorated garden and pool. Guest can walk to nearest skytrain station in 15 mins, also quite close to shopping area.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Valued Guest, Thank you for taking your valuable time sharing us the feedback. It was a great pleasure to hear that your recent stay was enjoyable and the uniqueness of the property make you feel comfortable. Your comment will help us to maintain and improve our hotel even more better. Look forward to welcoming you back in the near... More 

Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite a cold welcoming and slow check-in process from reception, the hotel has great facilities. The pool and surrounding area is great for relaxing. The rooms are very nice and comfortable and the bathrooms were very impressive! The beds were also nice and we weren't disturbed by the outside noise / other guests. We felt the breakfast, and generally all... More 

Was this review helpful? Yes
Darunee S, Front Office Manager at Swissotel Nai Lert Park, responded to this review

Dear Welsh07, Thank you for taking your valuable time sharing us the feedback. I regret to hear that your experience upon arrival was not satisfactory. Please be assured that we take your comment seriously to improve. Your comment will help us to maintain and improve our hotel even more better. Look forward to welcoming you back in the near future.... More 

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Additional Information about Swissotel Nai Lert Park

Address: 2 Wireless Rd, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Swissotel Nai Lert Park 4.5*
Number of rooms: 336
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Also Known As:
Swissotel Nai Lert Park Hotel Bangkok
Swissotel Nai Lert Park Bangkok
Hotel Style:
#55 Spa Hotel in Bangkok
#76 Business Hotel in Bangkok
#77 Family Hotel in Bangkok
#84 Romantic Hotel in Bangkok
#97 Luxury Hotel in Bangkok

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