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Eastin Hotel Makkasan

1091/343 New Petchburi Road | Makkasan, Rajthevee, Bangkok 10400, Thailand
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Eastin Hotel Makkasan
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736 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 2 days ago NEW

My friend and I have decided to experience the brand Eastin for the first time as it known to be one of the top 4 star hotels around. However, it did manage to leave an impression, which left us both pretty speechless. We were satisfied with the breakfast spread, which was definitely above average for the price we were paying... More 

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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The staff is very rude .the general atmosphere was not pleasant.there was a Lot of noise in the hotel . There was a group of people at our floor who left their room doors open almost all the night and communicated with each other through shouting The staff didn't help I'll never go back again!!!! The neighborhood is terrible and... More 

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Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We felt the location was quite poor and we had a little trouble finding it. There does not seem to be too much around in the immediate area. Our room was good - large, clean, quiet AC, big comfortable bed. The glass on our window was not quite clean (fingerprints and smears) but not a major issue. Wifi was fast.... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Let's not talk about the location - it is not ideally located but since my friends and I were only looking to stay for a night, we were fine with it. The hotel lobby is actually quite big and first impression was that it looks like a nice hotel however that was unfortunately not the case.The rooms are a little... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Bangkok city #weekend fun #great food #classy rooms #enjoyed swimming #Rocking fun at hotel with family #staff was good #complimentary drinks loved it #one issue which we faced was the charging plugs!! Only one charging plug was there in the room with the adapter.. And overall it was good 😉😉

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Vishakha55, Greetings from Eastin Makkasan Bangkok. It was a pleasure to learn that you had such a wonderful time with your family and thank you for your kind words. I must apologise or being slightly confused by your comment regarding the plugs and adapter in your room. If you could kindly find the time to contact me via gm@eastinbangkokhotel.com... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

You have good service ,pool , sauna and spa.. the area arround the hotel lets say not so clear .. but the hotel himself very clean and nice, by the way if you smoke take for youre attention that there no windows to open just glass

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear 679avivp, Greetings from Eastin Makkasan Bangkok. Thank you for taking the time to write a review of your stay with us and I am delighted you awarded us such a high score. Like many hotels’ safety regulations our room windows cannot be opened but we do provide smoking areas at the pool, the sky lounge and beside the hotel.... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Was an unpleasant stayed at Eastin Hotel Makkasan for 4 nights from 06 Jul-10Jul 2015. 1) We had requested NON-SMOKING ROOM but end up is strong smoking smell in 22nd room and the manager called “Chia” ( if I’m not wrong) brought us floor by floor to choose our room , Is it was Impatient and rude attitude we had... More 

Was this review helpful? Yes 3
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear ella_0921, Greetings from Eastin Makkasan Bangkok. May I begin by thanking you for taking the time to write a review of your stay at Eastin Makkasan and please accept my humble apologies that you did not enjoy your stay. As you raised a number of points and as we are wholly dedicated to our valued guests’ total satisfaction I... More 

Mumbai (Bombay), India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location. Very comfortable room. Water pressure was perfect. Bed was great and I slept like a baby.Very close to all the shopping centres and very comfortable to stay in. Good Breakfast Spread..

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Kanwalrajdixit, May I begin by thanking you for taking the time to write a review of your stay on Trip Advisor. I must sincerely apologize for being slightly confused by your title which stated “Good can improve though” as your review itself did not mention any issues you may have experienced and was in fact very praiseworthy. If you... More 

Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very accomodating, very fancy and it's pleasant to stay there. There are a few cons, and they are quite major ones- the hotel is located very poorly, a fact that I didn't know when I booked my stay. We had to take a taxi EVERYWHERE and the area of the hotel was even a bit scary at... More 

Was this review helpful? Yes 2
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear ba1011, Greetings from Eastin Makkasan Bangkok. Thank you for taking the time to write a review of your stay at Eastin Makkasan. Your comments are extremely important to us. I would like to say how much I regret that you were unaware of our location before booking your stay but would like to clarify matters for anybody considering staying... More 

Kolkata (Calcutta), India
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

area is the only problem. Rest the property is very nice. nice ambience and good food. had the same been in sukumvit, it would have rocked. rooms are spacious and clean. toilets are also clean. help ful staff.

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear PAWAN1204, Greetings from Eastin Makkasan Bangkok. May I begin by thanking your for taking the time to write a review of your stay with us and I am delighted that you enjoyed our hotel. I regret that our location was not to your liking but would like to mention for Trip Advisor readers considering staying with us that for... More 

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