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Eastin Hotel Makkasan

1091/343 New Petchburi Road | Makkasan, Rajthevee, Bangkok 10400, Thailand
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Eastin Hotel Makkasan
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718 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

What a horrible hotel. Where do I start. From point of check, they did not want to give me more than 1 key even if we family of 3 and will be in out of room at different times. The room is old and musty. Not fresh clean smell at all. The bathroom still has a shower in the bath.... More 

Was this review helpful? Yes
New Delhi, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed in Eastin Hotel Makkasan in the last week of June 2015. I reached the hotel at 2:30 PM. Checking in was very smooth (less than 5 minutes) with smiling faces welcoming me and my family to the hotel. The room was neat & clean with an excellent view. Champ, at the front desk, is really helpful and informative.... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear swaroopkumar2015, Greetings from Eastin Makkasan Bangkok. I would like to thank you for posting such a detailed review of your stay with us and informing any potential guests of what to expect from their time at Eastin Makkasan. I am delighted that you enjoyed our food and hospitality and will pass on your praise to our Chief Concierge Khun... More 

New Delhi, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

title may b negative but this is just to tell that hotel was not bad wht i had read in reviews......may be those ppl had sum issues ,may be just coz of 1 person's bad behaviour they reached on their conclusion. hotel area is very gud.......many indian vegetarian restraunts,markets like indira square,platinum mall ,big C ,street market all were on... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Goenkatina, Greetings from Eastin Makkasan Bangkok. What a pleasure it was to read your kind review and I am delighted you and your family enjoyed your time with us. You mentioned that the rooms on the 23rd floor only consisted of even numbers. This is because there are only four guest rooms on that floor as the other part... More 

Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

After staying at the Eastin a few years ago I was excited for my return only to be let down.Management have a very poor attitude and the place has been let go.I had confirmed a booking that had been made in Febuary when we were in Thiailand a week previous. To my disappointment the booking had been cancelled due to... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear mark b, Greetings from Eastin Makkasan Bangkok. Firstly may I offer my deepest regrets that your recent experience at Eastin Makkasan led you to award us a terrible score. I have fully investigated your case and in the interests of fairness and balance and to protect the business and reputation of our hotel would like to make my findings... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel couple of times I like the hospitality of the hotel. The staff is very helpfull and polite. The location is very nice just nearby the main shopping area. Rooms and SPA of the hotel is amazing. Nice hotel for the shoppers who want to do street shopping.

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Jasdeep J, Greetings from Eastin Makkasan Bangkok. As one of our valued returning guests I would like to say how delighted we were to welcome you once again. I will pass on your kind words regarding the service you received to my team to act as an inspiration to us all to continue to offer a comfortable and relaxing... More 

chennai
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Walkable to Pratunam, platinum & Indra Mall. Walkable to Makasaan station. Many Indian restaurants around. Nice view of the city from the room. Good wi-fi. very neat rooms. There is no health faucet (hand shower) near flush toilet which we Indians prefer. The street is a typical Bangkok street with lots of food stalls which is slightly annoying. Happy massage... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear SAISHANKARRAMANI, Greetings from Eastin Makkasan Bangkok. I was very pleased to learn that you made the most of your time in Bangkok and hope you managed to pick up a few bargains! As you stayed with us in 2014 both me and my team hope to have the chance to be of service to you both again this year.... More 

New Delhi, India
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had booked 6 rooms for our family for four nights. Rooms are nice, clean & spacious. We required one extra bed, which was provided free of cost by the hotel generously. Wi fi is good. Our room on 24th floor has very nice view of Bangkok. As you enter in the hotel, you will see huge & beautiful lobby.... More 

Was this review helpful? Yes 1
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear ca_anilgoel, Greetings from Eastin Makkasan Bangkok. I was delighted to read that you and your family enjoyed your time with us and it was a pleasure to be of service to you during your time in Bangkok. Your comment regarding the vegetarian food selection on our breakfast buffet has been well noted and even though we strive to provide... More 

Tel Aviv, Israel
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

the location is very good! there a lot of things to do outside, you can walk to Pantip Plaza! and about the rooms: there some stupid media center not really useful and very old TV, not even flat. you can connect a laptop using wired cable to the internet, the wifi signal was poor or didn't had it all, I... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear George H, Greetings from Eastin Makkasan Bangkok. I would like to begin by thanking you for taking the time to share your experience of your stay with your fellow Trip Advisor readers. Your kind comments are sincerely appreciated and I am delighted you enjoyed your time with us. However there were a couple of points you raised which I... More 

Phaltan, India
2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed in eastin for 2 nights Along with my friends Room has no view as we wer staying on 21st floor Non smoking rooms so if u have to smoke u have to go on ground floor changing two lifts to smoke that was irratting Rooms are so small Plz dont try if u are staying with friends Their are... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear yogesh7777, Greetings from Eastin Makkasan Bangkok. May I sincerely apologize that you recent stay did not match that of the vast majority of our valued guests. At Eastin Makkasan we endeavour to satisfy all who visit us and I deeply regret you did not find this to be the case. I am sorry that our non-smoking regulations were inconvenient... More 

Singapore, Singapore
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I would say this hotel deserves a 4 star in Tripadvisor. Welcome drink upon arrival and relatively good wifi throughout hotel. They have a ethernet port and provide a free travel adapter in each room. They incorporated some technology features such as a centralised control switch to turn on your TV, lights, aircon, room service and alarm clock. For couples,... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Ferrino_Fazli, Greetings from Eastin Makkasan Bangkok. Thank you very much for your detailed review of your time at Eastin Makkasan, Your in-depth information is greatly appreciated in informing potential guests what to expect from a stay with us and I am delighted you enjoyed your visit. The point you raised regarding the staff giving guests further information upon check-in... More 

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