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All 768 Bangkok hotels

Eastin Hotel Makkasan

3.5 of 5 Hotel   |   1091/343 New Petchburi Road | Makkasan, Rajthevee, Bangkok 10400, Thailand
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Eastin Hotel Makkasan
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Ranked #213 of 768 Hotels in Bangkok
A recent review
5 of 5 stars reviewed 2 days ago
Saranpreetsuri Gurgaon, India
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615 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gurgaon, India
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed with my wife and had a great time. Mr. Gourmaud's(GM) personal attention towards our stay and the special surprice by the head concierge Mr.Hundee was like icing on the cake. We loved it. Special thanks to my friend at concierge who made all this possible and even helped me post our check out. Champ you are an asset... More 

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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed there for 3 days and I must say that the service was wonderful. The food selection at breakfast was very good, although there were a few things that needs to be improved upon. First off some of the warm foods were not hot enough.

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Budapest, Hungary
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spend 3 nights here in a family siute. Clean and well equipped hotel, with friendly staff, clean and big rooms. The sky bar provides a fantastic view, as well as the swimming pool on the 10th floor. The location is ok, with tuktuk you can reach the royal palace in 15-20 min.

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Kerterke, Greetings from Eastin Makkasan Bangkok. I am delighted that you and your friends enjoyed your stay with us and may I take this opportunity to sincerely thank you for both your and all our other valued guests’ custom. All of us at Eastin Makkasan hope that should you ever return to Bangkok you would do us the pleasure... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

Not pleasant. From the description of the front desk manager, it was the first time they experienced break down on their basic utilities such as water, heater, and electricity. Lights auto turn on in the middle of the night. The next 2 days, there is no water and they shut the electricity for maintenance. It was horrible experience as i... More 

Was this review helpful? Yes
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear LeeGuangHan, Greetings from Eastin Makkasan Bangkok. May I begin by once again sincerely apologizing to both you and our other valued guests over our recent problems in the hotel. Fortunately everything is now resolved and the hotel is now fully functional and operating as normal. I would like to offer another genuine word of apology that I was not... More 

New Delhi, India
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Property was really good but they have chosen to give us the worst room in my history of holidays. In the name of view, it just had an empty terrace that we can see from our window and the rooms has so much of dingy and smoke smell that you almost feel suffocated in the lobby or some times even... More 

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear harryChawla, Greetings from Eastin Makkasan Bangkok. Thank you very much for taking the time to post a review of your stay on Trip Advisor. Your comments are greatly appreciated. I must sincerely apologize that after you detected the aroma of cigarettes we were not able to move you to another room. As your stay coincided with our busiest time... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It was a wonderful unforgettable experience to visit bangkok city.The roads r so broad nd so many flyovers , lots of skyscrapers ; ritzymalls. We went to celebrate new year nd centra mall was da place where all da thai people collected nd nnjoyed da count down nd fireworks.There was dancing , drinking on the roads...i mean everybody was having... More 

Was this review helpful? Yes 1
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Renu G, Greetings from Eastin Makkasan Bangkok. What a pleasure it was to read you had such an enjoyable countdown to 2015 in Bangkok and may I say how delighted we were to be your choice of accommodation during what was obviously a fun time! Here’s hoping we can be your hosts for New Year 2016! We look forward... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

hotel in-charge let the person behind me check in first. first night, toilet chock, maintenance took 2hrs to fix it. hot water spoil. shower in cold water. room service lady cleaning out room(we didn't ask for it),we sit outside the room to eat our breakfast.room service knock on the room at 10am asking for room service(we did't ask for it)hot... More 

Was this review helpful? Yes 1
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear naomimin, Greetings from Eastin Makkasan Bangkok. I would like to begin by offering my most heartfelt apologies and regrets regarding your recent stay at Eastin Makkasan. It is our sole intention that we give our guests as comfortable and satisfying stay as possible and when we receive negative feedback I assure you that we do everything humanly possible to... More 

Singapore, Singapore
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Mentioned below are the experiences i have stayed recently- a week ago. When i first arrived at the hotel, the location was really quite deep into the Makkasan area, one of the pros about the location, is pretty near the MRT station- Makassan. Amenities are quite near, probably 20m away from the hotel, there are 7-11s, local street stalls, massage... More 

Was this review helpful? Yes 6
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear jinthebin, Greetings from Eastin Makkasan Bangkok. I would like to begin by offering a full and frank apology over your recent stay. Our intention is to fully satisfy our guests and I deeply regret that we did not meet your expectations. As General Manager it is ultimately my responsibility to address any and all guest issues therefore I would... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for one night, and the following all took place between check-in around 9pm and check-out at 6am this morning. The most important first. When we woke up at 5:45 the electricity was out and with it the elevators. The 17 flights of fire escape stairs we had to stumble down had no bakup light what... More 

Was this review helpful? Yes 3
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear marheha, Greetings from Eastin Makkasan Bangkok. I am writing to you via Trip Advisor to express my wholehearted and deepest apologies over your recent stay at Eastin Makkasan. Your score and comments concerning your experience are completely justified and it is only right and proper that as General Manager I do you the courtesy of replying to them. This... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 weeks ago

Stay there from 11 to 15 December.The breakfast is fantastic,hotel is clean,wifi strong.Even though there is a wedding dinner on Saturday night everything is under control.From the reservation team to front office all had provided me with a very pleasant stay.Will stay there again in the near future

Was this review helpful? Yes 2
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

DannyCFO, Greetings from Eastin Makkasan Bangkok. Thank you very much for choosing Eastin Makkasan as your accommodation while in Bangkok. It was a genuine pleasure to be of service to you and I will pass on your kind words to my team personally. As you say you will return soon rest assured you will receive a very warm Eastin Makkasan... More 

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Additional Information about Eastin Hotel Makkasan

Address: 1091/343 New Petchburi Road | Makkasan, Rajthevee, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Eastin Hotel Makkasan 3.5*
Number of rooms: 280
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Also Known As:
Eastin Hotel Bangkok
Bangkok Eastin Hotel
Hotel Style:
#77 Spa Hotel in Bangkok
#104 Business Hotel in Bangkok

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