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Eastin Hotel Makkasan

1091/343 New Petchburi Road | Makkasan, Rajthevee, Bangkok 10400, Thailand
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Eastin Hotel Makkasan
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Eastin Hotel Makkasan
Eastin Hotel Makkasan
Eastin Hotel Makkasan
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657 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Singapore
Top Contributor
207 reviews 207 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel room is clean and big so worth the $$ that we paid. They have quite a nice bar which is cosy at night. The location is quite good, near pratunam market. The only complain is the lift which I had a quite scary experience. The lift suddenly breakdown and lost control, keep on moving down even tough I... More 

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Average hotel with a location near to airport so you can avoid traffic. Breakfast quality below average or not worth value paid. Staff understand English but majorly confused and too slow to respond either on phone or front desk. I will recommend hotels in Sukhmvit and will give you more options to explore Bangkok.

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Harishbedi, Greetings from Eastin Makkasan Bangkok. May I begin by thanking you for taking the time to write a review of your time at Eastin Makkasan Bangkok. Your comments are highly appreciated. I notice from your review that there were a couple of points that did not meet your expectations and for which I would like to offer my... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a superior room for 6 nights during our vacation. Rooms need thorough cleaning. Especially the carpets and the arm chairs. Had A very nasty experience when our toddler opened the writing table drawer as it turned out to be a drawer full of cockroaches! The most unforgettable experience was to climb 6 stories during a power failure and... More 

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Nirasha B, Greetings from Eastin Makkasan Bangkok. May I begin by thanking you for taking the time to write a review of your stay at Eastin Makkasan. Despite the high score you awarded us there were certain aspects of your stay for which I would like to sincerely apologise and ask for your kind cooperation in providing me with... More 

Bangkok, Krung Thep, Thailand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to go there for a business meet. Their lobby seats in the L floor is not clean enough and doesn't look neat. I was feeling some dusty environment in the ball room where the meeting was held. Their internet was quiet ok and looks above average but the coverage is stopped beyond ball rooms. They provided food for... More 

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear FerdinJoe, Greetings from Eastin Makkasan Bangkok. May I begin by thanking your for providing some invaluable feedback regarding your recent experience at Eastin Makkasan. As we are totally dedicated to your complete satisfaction I must offer a word of apology that some aspects of the function you attended did not meet your expectations and there were some lapses in... More 

Stockton on Tees
Top Contributor
192 reviews 192 reviews
43 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i arrived here direct from the UK to a friendly welcome. Reasonable access from Sivrabnahumi Airport so only got glimpse of legendary Bangkok traffic. good food in Attica restaurant on the 21st floor of the tower block. Perhaps not the best part of town but you could do a lot worse.

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Theflyingdoctor, Greetings from Eastin Makkasan Bangkok. We were delighted to be your first port of call in Thailand and would like to sincerely thank you for choosing us. If you have the opportunity to visit Bangkok again we hope that you pay us another visit as a valued returning guest of Eastin Makkasan. Best regards Didier Gourmaud General Manager More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for 3 nights. Hotel is quite economical at the same time is quite attractive with good lobby, restaurant and lovely rooms. Management is quite friendly , polite. They upgraded our room as the room which we had booked was not be available until evening. Hotel is right next to flyover and has a good breakfast area... More 

Was this review helpful? Yes 1
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear nahar_rupesh, I would like to begin by thanking you for writing a detailed review of your stay at Eastin Makkasan. It was an absolute pleasure to learn that in your opinion we lived up to the Eastin brand motto of “Value For All Occasions”. Your kind recommendation is greatly appreciated and if you ever visit Bangkok again we would... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, clean, nice and helpful staff and most importent - great location. 5-7 minuets walk from a train station to the airport, 7/11 store just 2 minuts from the lobby and 10 minutes walk from the first mall (and then many more...)

Was this review helpful? Yes 1
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Leslie F, Greetings from Eastin Makkasan Bangkok. May I say it was a pleasure to welcome you from the “Big Apple” and we are all delighted that you enjoyed your time with us. We hope it is not too long before you have the opportunity to visit us again. You’ll be very welcome. Best regards Didier Gourmaud General Manager More 

Top Contributor
77 reviews 77 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very helpful and, the rooms are good. Breakfast is fine although you need to have it cooked to order as buffet was cold for some reason. Sunday BBQ was good value at 450 baht. Tuk Tuk down to Sukumvit road just 150 baht and, the walk back stretched the legs after a long flight. Maybe not the... More 

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Steve L, Greetings from Eastin Makkasan Bangkok. Thank you very much for taking the time to write a review of your time with us and I am delighted we were your choice of accommodation for your first night in Thailand. I must sincerely apologise for being slightly confused by your comment regarding having your breakfast cooked to order as... More 

Antalya, Antalya, Turkey
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have selected this hotel because of the central location and the very kind French GM, and I am very happy with my decision. There's nothing to bother you in this place. Very nice and kind staff from the house keeping to general manager! The concierge, Champ, is one that we are used to see in top European Hotels, a... More 

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EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Raif G, Greetings from Eastin Makkasan Bangkok. May I begin by thanking your for posting your kind words on Trip Advisor. Your comments are an inspiration to us all. I was especially pleased to read your praise of our Executive Chef and Chief Concierge. We are very proud of them and I am delighted that Champ provided outstanding service.... More 

Bangkok, Thailand
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed a number of times at this magnificent Hotel! I can state without any doubt that the Eastin Hotel Makasan Bangkok is a 5 STAR experience although it has a 4 Star rating! A Hotel is not truly judged by it's structure or location but by it's staff. My every stay at the Eastin Hotel Makasan is better... More 

Was this review helpful? Yes 1
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review

Dear Sal C, Bangkok, Greetings from Eastin Makkasan Bangkok. As ever it was a delight to welcome you back to Eastin Makkasan and may I sincerely thank you for putting your continued trust in us. I truly appreciate you taking the time and trouble to write such an in-depth review of your stay and informing your fellow Trip Advisor readers... More 

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