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Glow Pratunam Hotel

#70 of 805 Hotels in Bangkok
Certificate of Excellence
919 Petchburi Road | Thanon Phayathai, Rajthewee, Bangkok 10400, Thailand
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1 room 1 adult
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Glow Pratunam Hotel
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1,171 Reviews from our TripAdvisor Community

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Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

Glow is located some floors up in a shopping mall building. Upon arrival, you go through a little maze before identifying the right lift lobby to bring you to the hotel. Staff quickly assisted with baggage which I was hesitant to leave behind as they didn't seem to have a proper storage area for luggages and simply had them sitting... More 

Helpful?
Thank zimmermonic
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel was in a great location, the rooms were lovely - clean, large and bright. The amenities were great and the staff were friendly, helpful and efficient! All in, it was a wonderful experience! I will be back!

Helpful?
Thank babyser
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

There is nothing that I can pick on for Glow, located inside the Shibuya19, just opposite platinum fashion mall, with Starbucks and mcdonalds just below the hotel. Would also like to thank the hotel staff for the excellent services they provided specially mentioning Amie, Wit and the manager Chart for doing a wonderful job. Will definitely recommend Glow to anyone... More 

Helpful?
Thank 117zhih
Admind, General Manager at Glow Pratunam Hotel, responded to this review

Dear 117zhih, Thank you very much for your kind stay with us during the time in Bangkok. We are proud to hear your kind words to our Front Office members who always try to take care of our guests at all time. Once again, thank you for your kind feed back and we look forward to welcoming you back again... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location - shopping starts from the minute you step out of the hotel. Friendly and courteous staff/customer service Room - big, spacious and very comfortable - but toilet tiles could do with a little more scrubbing. Overall great staff and Highly recommended.

Review collected in partnership with Asiatravel.com

Helpful?
Thank tanjg2016
Admind, General Manager at Glow Pratunam Hotel, responded to this review

Dear tanjg2016, We are appreciated to your kind feedback to our Glow Pratunam, we are proud to hear you were happy and comfortable during stay with us. Please be assured that we are spared no efforts to improve service better and better, in the mean time your kind suggestion will be our key issue to follow up. We hope that... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Service was slightly above average. Room was nice except for little details like grime in bathroom. First time i saw grime in hotel bathroom!! This caused a drop of one star. It is unacceptable. Toilet paper n bedsheet was rough. Other than that, rest was good and well.. Uncomfortable with lobby on 7th floor though. Still prefer hotel with good... More 

Helpful?
Thank Gladys L
Admind, Owner at Glow Pratunam Hotel, responded to this review

Dear Gladys L, Thank you very much for your kind feedback towards your experience with Glow Pratunam. Your kind suggestion is worth for us to improve our service and some facilities to meet most of the guest expectations. As it is come to our attention like bed sheet and toilet paper that we have to focus on and grime in... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Today, we just came back from poipet late at night. And we met a very bad reception service in this hotel. I have never met this kind of service before. Very very shameful for this kind of 5star hotel. Reception name is amy. And duty manager is joey. They are both like never study hospitality.....very very regretful for my holiday... More 

Helpful?
Thank Therry A
Admind, General Manager at Glow Pratunam Hotel, responded to this review

Dear Therry A, Thanks for your kind feedback to our service staff particularly our Duty Manager and GSA staff who served you with unpleasant welcome gesture when you arrived to the hotel. We have investigated thoroughly with our staff in service manner which need to improve more efficiently in communication with the guest which we apology to you and your... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Encountered the Bangkok cold snap this trip. Staff are very helpful in providing all the support needed. Honesty of the staff is commendable. I left my room without an item, housekeeper ran after me to gave it back to me. Chart, whom I believe is the manager, is very friendly and approachable. Another great 4th experience at Glow. Favourite hotel... More 

Helpful?
Thank Sherman P
Admind, General Manager at Glow Pratunam Hotel, responded to this review

Dear Sheman P, Thanks for your kind words, it is overwhelming proud to us that you were comfortable and enjoy our service and staff during stay. Please be assured that we will spared no effort to improve our services and facilities to meet the guest 's expectation and another Glow experiences forever. Look forward to welcoming you back again soon.... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Room was decent. Booked 3 deluxe rooms but reception told us its fully booked and need to downgrade us in order to have 3 rooms in the same floor. Compensation was a 1000 baht meal voucher. 1 Wardrobe door cant be closed fully which can see through the toilet. Can see/hear Singaporeans all over the hotel. Lift was broken on... More 

Helpful?
Thank Sharon C
Admind, General Manager at Glow Pratunam Hotel, responded to this review

Dear Sharon C, Thank you very much for taking the time in feed back in our service and facilities, the wardrobe door defect has already repaired thoroughly, the elevator noise has checked by professional engineer immediately once we received this information. Please be assured that the safety comfort is the first priority of the hotel's procedure and we trying our... More 

Singapore, Singapore
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there a couple of days as we were in Bangkok for shopping. Staff were very helpful, they even kindly left eggs cooked to each of our preferences even though we had too much fun swimming & were late for the breakfast buffet. I will definitely be back if I visit Bangkok again :)

Helpful?
Thank Lainee-XQL
Admind, General Manager at Glow Pratunam Hotel, responded to this review

Dear Lainee-XQL, Thank you very much for your spent the holiday with us, we were glad to hear that our lovely staff had taken a good care of you during you enjoy our swimming pool, we trust that our staff will take a good to all of our esteemed guest as well. And again, we look forward to welcoming you... More 

Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Booked Deluxe Twin rooms for 2 person. Location was Great, near to everything. is walk-able distance to Central World and Big if you are not lazy. Walk-able distance to Siam Paragon too(If you are not lazy). Everything was GREAT. Huge room, huge bathroom. clean and neat. Breakfast was great also. Love everything here.

Helpful?
1 Thank JHo8787
Admind, General Manager at Glow Pratunam Hotel, responded to this review

Dear JHo8787, We are very proud to hear your kind feedback towards our facilities and breakfast. The hotel is located on the city center of Bangkok , very convenient to go to the other key tourist attractions, shopping malls even walk. We look forward to welcoming you back to Bangkok and stay with us again in the near future. Kind... More 

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