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GLOW Pratunam

#68 of 807 Hotels in Bangkok
Certificate of Excellence
919 Petchburi Road | Thanon Phayathai, Rajthewee, Bangkok 10400, Thailand
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GLOW Pratunam
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1,176 Reviews from our TripAdvisor Community

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3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is my second time staying at this hotel.. Standard is still the same with clean, comfy and quiet room, though the price of the room has increased.. Hotel location is jus opposite Platinum Mall and Pratunam.. Will be back next time round.

Helpful?
Thank Tedccw
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My Wife and I visited this hotel in Jul 2014. A wonderful experience. We booked a superior room via agoda when we where there, they upgraded us to a junior suite and what a spacious room it was! I loved the interior design of the room. The bed is very comfortable and big enough for the both of us (... More 

Helpful?
Thank 127cedrick
Admind, General Manager at GLOW Pratunam, responded to this review

Dear 127cedrick, Thank you so much for your kind feedback to our room amenities and service, we are glad to hear your perfectly stay with us, The hotel's entrance is located at the left hand side of Shibuya mall, the lobby located on 7th floor of the building. Please be informed that our concierge staff are always stand by at... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Glow is located some floors up in a shopping mall building. Upon arrival, you go through a little maze before identifying the right lift lobby to bring you to the hotel. Staff quickly assisted with baggage which I was hesitant to leave behind as they didn't seem to have a proper storage area for luggages and simply had them sitting... More 

Helpful?
Thank zimmermonic
Admind, General Manager at GLOW Pratunam, responded to this review

Dear zimmermonic, Thanks for your kind selected Glow Pratunam as a place to accommodate during in Bangkok. We are appreciated to your kind contribute your time to feed back our service and facilities. Please be informed that the hotel property is located on the 7th floors on Shibuya building where is the shopping complex of Pratunam area. We will focus... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was in a great location, the rooms were lovely - clean, large and bright. The amenities were great and the staff were friendly, helpful and efficient! All in, it was a wonderful experience! I will be back!

Helpful?
Thank babyser
Admind, General Manager at GLOW Pratunam, responded to this review

Dear babyser, Thanks for your kind words, we are happy to hear you were enjoy and comfortable during stay with us. Please be assured that we will try all efforts to give the best service to all of GLOW guests. Once again, thank you very much for your feed back,we look forward to welcoming you back again in the near... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

There is nothing that I can pick on for Glow, located inside the Shibuya19, just opposite platinum fashion mall, with Starbucks and mcdonalds just below the hotel. Would also like to thank the hotel staff for the excellent services they provided specially mentioning Amie, Wit and the manager Chart for doing a wonderful job. Will definitely recommend Glow to anyone... More 

Helpful?
Thank 117zhih
Admind, General Manager at GLOW Pratunam, responded to this review

Dear 117zhih, Thank you very much for your kind stay with us during the time in Bangkok. We are proud to hear your kind words to our Front Office members who always try to take care of our guests at all time. Once again, thank you for your kind feed back and we look forward to welcoming you back again... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location - shopping starts from the minute you step out of the hotel. Friendly and courteous staff/customer service Room - big, spacious and very comfortable - but toilet tiles could do with a little more scrubbing. Overall great staff and Highly recommended.

Review collected in partnership with Asiatravel.com

Helpful?
Thank tanjg2016
Admind, General Manager at GLOW Pratunam, responded to this review

Dear tanjg2016, We are appreciated to your kind feedback to our Glow Pratunam, we are proud to hear you were happy and comfortable during stay with us. Please be assured that we are spared no efforts to improve service better and better, in the mean time your kind suggestion will be our key issue to follow up. We hope that... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Service was slightly above average. Room was nice except for little details like grime in bathroom. First time i saw grime in hotel bathroom!! This caused a drop of one star. It is unacceptable. Toilet paper n bedsheet was rough. Other than that, rest was good and well.. Uncomfortable with lobby on 7th floor though. Still prefer hotel with good... More 

Helpful?
Thank Gladys L
Admind, Owner at GLOW Pratunam, responded to this review

Dear Gladys L, Thank you very much for your kind feedback towards your experience with Glow Pratunam. Your kind suggestion is worth for us to improve our service and some facilities to meet most of the guest expectations. As it is come to our attention like bed sheet and toilet paper that we have to focus on and grime in... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Today, we just came back from poipet late at night. And we met a very bad reception service in this hotel. I have never met this kind of service before. Very very shameful for this kind of 5star hotel. Reception name is amy. And duty manager is joey. They are both like never study hospitality.....very very regretful for my holiday... More 

Helpful?
Thank Therry A
Admind, General Manager at GLOW Pratunam, responded to this review

Dear Therry A, Thanks for your kind feedback to our service staff particularly our Duty Manager and GSA staff who served you with unpleasant welcome gesture when you arrived to the hotel. We have investigated thoroughly with our staff in service manner which need to improve more efficiently in communication with the guest which we apology to you and your... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Encountered the Bangkok cold snap this trip. Staff are very helpful in providing all the support needed. Honesty of the staff is commendable. I left my room without an item, housekeeper ran after me to gave it back to me. Chart, whom I believe is the manager, is very friendly and approachable. Another great 4th experience at Glow. Favourite hotel... More 

Helpful?
Thank Sherman P
Admind, General Manager at GLOW Pratunam, responded to this review

Dear Sheman P, Thanks for your kind words, it is overwhelming proud to us that you were comfortable and enjoy our service and staff during stay. Please be assured that we will spared no effort to improve our services and facilities to meet the guest 's expectation and another Glow experiences forever. Look forward to welcoming you back again soon.... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Room was decent. Booked 3 deluxe rooms but reception told us its fully booked and need to downgrade us in order to have 3 rooms in the same floor. Compensation was a 1000 baht meal voucher. 1 Wardrobe door cant be closed fully which can see through the toilet. Can see/hear Singaporeans all over the hotel. Lift was broken on... More 

Helpful?
Thank Sharon C
Admind, General Manager at GLOW Pratunam, responded to this review

Dear Sharon C, Thank you very much for taking the time in feed back in our service and facilities, the wardrobe door defect has already repaired thoroughly, the elevator noise has checked by professional engineer immediately once we received this information. Please be assured that the safety comfort is the first priority of the hotel's procedure and we trying our... More 

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