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Mandarin Hotel Managed by Centre Point

#170 of 774 Hotels in Bangkok
Certificate of Excellence
662 Rama IV Road | Bangrak, Bangkok 10500, Thailand
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Mandarin Hotel Managed by Centre Point
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430 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
  • All months
    (430)
  • Mar-May only
    (112)
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    (112)
  • Sep-Nov only
    (84)
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    (122)
All months
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Mixed experiences with staff - some (particularly the bell boys) were very friendly and helpful. Others, in my experience, those on the front desk were rude and carried on their own conversations whilst you waited to be served. Overall rooms were clean, spacious and had everything you needed. Pool was a definite bonus.

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Walking distance to Sam Yan Mrt. The restaurant for breakfast felt like a canteen. It was so crowded that I decided to skip and found a duck noodle stall that was fabulous. Renovation work beside the hotel is irritating and noisy. The front desk staff was efficient and polite.

Was this review helpful? Yes
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed there over 2 short stays recently and was very happy with everything from the room standard to breakfast and staff to gym. I will be staying here again. The location was walkable to some great shopping and close to an underground station.

Was this review helpful? Yes
Paponpat S, Director of Marketing Communications at Mandarin Hotel Managed by Centre Point, responded to this review

Dear dwhitey66, Thank you for your time to review your stay with us. I am very glad to hear that you were satisfied with our services and facilities and thank you for sharing your thoughts on our property with us. We hope that you were enjoyed your stay at Mandarin Hotel Managed by Centre Point. Thank you for your feedback... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

To whom it may Concern, I was staying in Mandarin Hotel a few days ago during my stay in Bangkok. Overall the hotel is very clean and staffs were all very polite and nice. To be fair, this hotel is amazing compared to some others I have stayed over the years of my yearly trips to Bangkok. Just one thing... More 

Was this review helpful? Yes 1
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this review

Dear Sylteo, Thank you very much for your comment but very sorry that you were not satisfy with all our service which it's important for us to know. We regret to hear that room was not clean especially the corner of the room. This problem was informed to Housekeeping department to be more be careful. Please accept my most sincere... More 

Senior Contributor
38 reviews 38 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has many plus points. The rooms are are large and offer you everything you need. Good bed, clean, shower, TV etc Staff/service are okay. I was a little puzzled. When I checked out I was asked did I forget anything a few times. I returned the question why have you found anything and had no reply. As it... More 

Was this review helpful? Yes 1
Arthit W, General Manager at Mandarin Hotel Managed by Centre Point, responded to this review

Dear Khun Frank, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Bayeux, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

After a tiring flight from Europe, the Mandarin brought quietness and quality. The rooms are very confortable, the staff very attentive .......and it is located in the centre of Bangkok from where it is possible to reach easily all the interesting spots

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Paponpat S, Director of Marketing Communications at Mandarin Hotel Managed by Centre Point, responded to this review

Dear bertrand b, Thank you for your comments and feedback. It means a lot to us that you took the time for review. As well as we hope to give you a comfortable stay and service for your next time. Yours sincerely, Paponpat Sapsuwan Director of Marketing Communications Mandarin Hotel Managed by Centre Point http://th.tripadvisor.com/ShowUserReviews-g293916-d309099-r256610148-Mandarin_Hotel_Managed_by_Centre_Point-Bangkok.html# More 

Hong Kong, null, Hong Kong
Contributor
14 reviews 14 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

An old hotel but everything is new inside. Front desk staff are nice and helpful. Location is okay as close to Sam Yam MRT station but it is not close to BTS, it is bit inconvenient if you plan everything along the BTS line, but MRT is also able to access some shopping malls and attractions. Lobby looks grand and... More 

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Paponpat S, Director of Marketing Communications at Mandarin Hotel Managed by Centre Point, responded to this review

Dear Eastway501, Thank you for your time to review our hotel on TripAdvisor. Your comments are very necessary for us to improve our services and facilities. At the Mandarin Hotel, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. As we strive to provide you with the best possible service, and when you... More 

Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

one night here after my flight before heading to the beach. on booking i had requested a early check in as the flight arrived early morning, on arrival was told i could check in early just not that early, so a hour and a half wait or so got me checked in and into the room. the room was large... More 

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Paponpat S, Director of Marketing Communications at Mandarin Hotel Managed by Centre Point, responded to this review

Dear Khun Philip N, Thank you so much for your kind comment. I am very pleased to hear that you enjoyed your stay with us at Mandarin Hotel Managed by Centre Point! I hope your next stay and just around the corner. We hope to serve you in the next visiting, and if you have any inquiries please kindly let... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Spectacular spa experience, is very much worth what you are paying for is the must to try "Let's relax spa " in hotel . Hotel location not so convenient but hotel provide free shuttle bus to nearby shopping area eg BKk and Siam Paragon, the nearest train station from hotel is Sam Yan station about 10min walk

Was this review helpful? Yes
Paponpat S, Director of Marketing Communications at Mandarin Hotel Managed by Centre Point, responded to this review

Dear Khun Josephinecheris, Thank you for your review and for choosing Mandarin Hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Yours sincerely, Paponpat Sapsuwan Director of Marketing Communications Mandarin Hotel Managed by Centre Point More 

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm writing this review as we stay. We come to Bangkok with a tour group and stay in Mandarin Centre Point. First impression when we reached the hotel is really good. It looks grandeur. The porters are really helpful with our luggage. The tour leader checked in the room for us, so we don't know how's the check in experience.... More 

Was this review helpful? Yes
Paponpat S, Director of Marketing Communications at Mandarin Hotel Managed by Centre Point, responded to this review

Dear Khun rhendarto, Thank you for your kind feedback about Mandarin Hotel Managed by Centre Point. Your reviews are important to us as well as to understand what our guest's feeling and improve our services. We really appreciate for your time for writing a positive review, and we would love to spread these positive feedback to our staffs for acknowledgement.... More 

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