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Somerset Park Suanplu

#182 of 781 Hotels in Bangkok
Certificate of Excellence
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39 Soi Suanplu, South Sathorn Road, Bangkok 10120, Thailand
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1 room 1 guest
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Somerset Park Suanplu
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490 Reviews from our TripAdvisor Community

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Traveler rating
    174
    253
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    13
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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English first
  • All months
    (490)
  • Mar-May only
    (104)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (151)
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Athens, Greece
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Comfortable appartment in Bkk. Nicely decorated,well equipped kitchen,daily cleaning and of course,excellent service. Very good breakfast buffet. Somerset Park Suanplu has the perfect location,near to shops and restaurants. Not to forget to use the spa facilities.

Was this review helpful? Yes
New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 years ago and there were many staff still there. They made every attempt to learn our names (including our son's) and use them when we passed through. Room was good, we had a higher room our first stay and a lower one this stay - both have been fine. Rooms are spacious and if anything was needed, staff... More 

Was this review helpful? Yes
Apirat63, Assistant Residence Manager at Somerset Park Suanplu, responded to this review

Dear Jagrosas, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Its 3-bedroom Premier Room has a very reasonable price tag for 5 nights stay and it manage to deliver nicely! Overall impression - was that it has got space for everything you possibly need, plenty balconies, clean also beautiful rooms, well functioning baths, kitchen and common areas. Check-in was done as per normal. We did have issues with the maintenance... More 

Was this review helpful? Yes
Apirat63, Assistant Residence Manager at Somerset Park Suanplu, responded to this review

Dear hotelierist, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We have noted your feedback on the air conditioner issue for... More 

Wellington, New Zealand
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We used the Somerset as our base to explore Bangkok and took advantage of the organised tours further afield. It has been a thoroughly enjoyable stay...feeling like a home away from home. Being serviced apartments there is a daily cleaning/replenishing service and a washer/dryer in the apartment. Plenty of eating choices available in close proximity, although most taxi drivers don't... More 

Was this review helpful? Yes
Apirat63, Assistant Residence Manager at Somerset Park Suanplu, responded to this review

Dear Susiecarlucci2015, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Everything is good but please beware of bed bugs or bugs or bacteria on bed. They just fold it back nicely for you but never change! So you might be sleeping on the bedsheet the previous person slept. The hotel is a home like apartment compared to other hotels. It comes with a full kitchen, washer, dryer, full sized fridge... More 

Was this review helpful? Yes 2
Apirat63, Assistant Residence Manager at Somerset Park Suanplu, responded to this review

Dear Magdlchan, It was a pleasure having you stay at Somerset Park Suanplu. Thank you for sharing your feedback about your stay experience with us and our sincere apology for the issues you mention. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as... More 

Nice, France
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a part-time resident in Bangkok with my partner, I had visited the building before, seduced by its great location on Satorn Avenue--yet remote enough for you to avoid the noise of heavy traffic. They were starting the renovation of the pool at the time, and it already looked promising. Clearly sensitive to the kindness of the staff and the... More 

Was this review helpful? Yes
Valter N, Area Manager at Somerset Park Suanplu, responded to this review

Dear ForzaNiza, Thank you very much for taking the time to write this review. We are all extremely pleased to read your comments and have shared with all the staff. It was great to have you stay with us and we hope that we can welcome you and friends in the future. We appreciate your compliments about our great service... More 

Veldhoven, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have booked this hotel on the reviews of other guests and our overnight stay in Somerset Ampang Patk in Kuala Lumpur. the experience of Somerset in Kuals lumpur was great. Unfortunately our experience is in line with other guests. Despite that we are a mature couples this trip was our honeymoon. A congratulatory during check-in was obviously too much... More 

Was this review helpful? Yes 2
Apirat63, Assistant Residence Manager at Somerset Park Suanplu, responded to this review

Dear Ria P, It was a great pleasure having you stay at Somerset Park Suanplu. Thank you for sharing your review on the recent stay. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.... More 

Singapore
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had another great stay in Somerset park suanplu. After a pretty extensive renovation is even more equipped for a homely and super friendly stay. From the GM to the manager to the reception and the door man and the security, everyone endeavours to make u feel at home and welcomed. The rooms feel newer especially the toilets. The toilets... More 

Was this review helpful? Yes 1
Apirat63, Assistant Residence Manager at Somerset Park Suanplu, responded to this review

Dear Anzacny, Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My stay was wonderful but I forgot my phone in room due to very early 3am checkout rush as my flght was at 5am today. I called up the management several time within few hours around 3 hrs latter when I realized the missing phone. But nothing was done except for asking me 10 times if I am 100% sure... More 

Was this review helpful? Yes 2
Valter N, Area Manager at Somerset Park Suanplu, responded to this review

Dear SurAugust7to14 Thank you for your review. I am pleased to read you enjoyed your stay with us. As you claim you were 100% sure you left your phone in your room at your departure, we had thoroughly checked several times after receiving your calls. As further investiagtions take time, including reviewing CCTV footage, interviewing staff, etc we do apologise... More 

Manila, Philippines
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This serviced residence is located on a quiet lane (Soi Suanplu) perpendicular to ever busy Sathorn Road. Our suite on the 26th floor has three rooms (with separate AC, toilet/bath), a large living cum dining room, a study alcove, and a kitchenette. Amenities include a spa, swimming pool, and gym on the 5th floor, a respectable coffee shop, and unrestricted... More 

Was this review helpful? Yes
Apirat63, Assistant Residence Manager at Somerset Park Suanplu, responded to this review

Dear kys730 Thank you for your feedback on the recent stay. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again,... More 

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