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Emporium Suites by Chatrium

622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
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1 room 1 guest
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Emporium Suites by Chatrium
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850 Reviews from our TripAdvisor Community

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Traveler rating
    431
    335
    61
    16
    7
See reviews for
132
193
74
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (850)
  • Mar-May only
    (179)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (227)
  • Dec-Feb only
    (223)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent services. The gym, swimming pool and adjacent location is great especially the quick access to the BTS and Eporium Quarter Shopping mall is fun. The breakfast was also great and services are on time. Room services are also helpful

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Nagoya, Japan
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed in the room that you have installed the washing machine this time. Washing machine is now in trouble and continue to wash 6 hours was broken on the first day. Managers gave me properly resolved. I will be a good staff because good managers felt.

Review collected in partnership with this hotel

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Canton of Zurich, Switzerland
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Why do I have to pay a whole night when I check out at 9 a.m.? Anyhow the hotel is best class and the employees always polite and helpful. Maybe I will stay at my next visit in April in this hotel again.

Review collected in partnership with this hotel

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Hong Kong
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great size for family stay. Room size is big but Toilet can be more space. The Open kitchen is useless. Breakfast is great and plenty of styles. It changes everyday not the same as previous day. Location is good and right next to BTS station. No need to walk down the street and can get back to Hotel. Two great... More 

Review collected in partnership with this hotel

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Hanoi
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Emporium Suites has always been my favourite place to stay in Bangkok as it's conveniently located and offers excellent services. My wife and I really enjoyed our 2-night stay there and would stay there again during our next visit.

Review collected in partnership with this hotel

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for counting us as your favourite hotels in Bangkok. Honour is on us. We all here at Emporium Suites by Chatrium are already looking forward to welcome you and your loved ones already. Yours sincerely, Saminee T. More 

Macau
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

could not be better placed on top of Emporium Dept. Store and new EM Quartier shopping Mall, walking staight into the BTS to move around the city. Rooms though without WOW factor and design wearing out, are well maintained. Service level is courteous and requests attended to promptly. Been to Emporium a number of times over the years and service... More 

Review collected in partnership with this hotel

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for your kind return to stay with us. Moreover thank you for the time you took to review us. I am gladl you still enjoy our property and found our location is unbeatable. Yours sincerely, Saminee T. More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My trip was sandwiched right between the unfortunate blast at Ratchaprasong. Relocated from the hotels near that region to Emporium. Have stayed at the same property a few years back and the fragrance at the lobby never fails to make you feel so inviting and calm. Was issue a standard room on the 38th Floor. Room 3810 to be exact... More 

Review collected in partnership with this hotel

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you very much to take the time to review us. As you mentioned "there never be the perfect hotel" but at least in your opinion our location is one of the best that ones can find in Bangkok. All points you raised will be delivered directly to The Management. Thank you. Saminee T. More 

Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean environment, impressive check-in staffs, good location near BTS and shopping malls. The room has a lot of space with a full equipped kitchen. Only one mistake was that the maid forgot to give us the new free bottles of water the next day. But after we called and asked for, they arranged it within a short period of time.

Review collected in partnership with this hotel

Was this review helpful? Yes
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir/Madame, Thank you for review us. Apologize for the drinking water arrangement by our roommaid, glad to hear though that the issue was resolved within a short time. Nice to hear that you enjoy your stay and thank you for mentioned of the niceness of the check in staff. Yours sincerely, Saminee T. More 

London
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent location right on the BTS, next to the park - fabulous if you've got small children - part of the newly finished Em shopping complex that is a park in itself, and on the corner of Sukhumvit soi 24 which has the Asia Herb Association - a great if slightly pricey spa. The room on the 32nd floor had... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir/Madame, Thank you for completed review here in TripAdvisor. I appreciated all of your comments, either they are positive or issues that you faced during your stay. I can assure you that for the issue that you faced during your stay (service at the breakfast) will be certainly pass to the attention of The Management. Yours sincerely, Saminee T. More 

London, United Kingdom
Level Contributor
114 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a very convenient location. It is right next to the sky train station so you can easily travel around Bangkok without stuck in the traffic. Shopping malls are right next door so even if the weather was not good, you could easily spend the day indoor shopping. The hotel is very clean and pleasant. All the staffs... More 

Was this review helpful? Yes
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Madame, Thank you very much for your kind comments. We are so touched that you special highlighted on great service our staff provided, great quality of food and our to die for location. We wish that you and your loved ones will visit us again soonest. Yours sincerely, Saminee T. More 

Hotel Review Summarization

What travelers say

  • Shopping mall(5)
  • Very friendly(4)
  • Breakfast buffet(3)
  • Sky train(3)
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Superior Room (70)
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The Hotel (28)

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Hotel & grounds (28)
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Other (39)
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