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Emporium Suites by Chatrium

622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
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Best prices for: 1 room 1 guest
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Emporium Suites by Chatrium
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Emporium Suites by Chatrium
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792 reviews from our community

Traveler rating
    396
    318
    58
    15
    5
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109
184
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137
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (792)
  • Mar-May only
    (178)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (223)
  • Dec-Feb only
    (223)
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Singapore, Singapore
1 review
3 of 5 stars Reviewed yesterday NEW

My husband & I feel a little disappointed during our stay at the hotel as we have 2 person stay in the room but the hotel only provided 1 set of toiletry for one person usage only. Even after one night, I had personally talked to the house keeping staff, she promised me that she will give us suffiencient toiletry... More 

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Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on quite a few occasions and nothing much to fault. I like the location due to close proximity to the office, but it's also a good base to explore Bangkok from as the MRT station is very close to the hotel and only a few stops from the main shopping area. The hotel is also located on top... More 

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for being such a loyal customer. I am appreciated for your comments regards our superb location, how easy to get to BTS station and our sylish neighborhoods. Anyhow, I noted of your comments regard the average in term of quality and selection of our breakfast. I'll bring the issue to The Management immediately. Yours sincerely, Saminee... More 

Phnom Penh, Cambodia
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lots to say but want to make it short! One of the best location in Bangkok without a doubt. The service was excellent as it should be in this kind of accommodation. If their price is fit to your budget then just book and enjoy your stay.

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Madame, Thank you so much for your short yet concise review. We all here appreciate your time to took to review us totally in a positive way. Yours sincerely, Saminee T. More 

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Their reservations department is horrid! Unable to answer basic questions and clarify on certain information on their website. Very rude manner of speaking and by-the-book repetitive conversation. The quality and standards of a hotel should begin before guests arrive with good customer service and enquiries. This does not say much about how we may be treated if we do decide... More 

Was this review helpful? Yes 1
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Madame, First of all, let me express my sincere sorry to hear that you were absolutely unsatisfy with the service you encountered from our Reservation section. Please kindly be informed that at Emporium Suites by Chatrium we takes guest's feedback seriously. Therefore, your input and details of the incident would highly help me to fix what is needed to... More 

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I enjoyed a staying in Bangkok. Room was similar as house and very quiet. Also view from room was wonderful. Room fee was expensive, but one time per year is no problem. I would like to request you to start breaskast from 5AM.

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Was this review helpful? Yes 1
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for your review. My heart is warm to know that you feel that we are very warm and can provide you a homey feelings. Yes, we are in the middle of Sukhumvit but up on our rooms, it is peaceful and quiet. Views from the room from both sides of our buildings are wonderful, look at... More 

Alesund, Norway
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a very good location if you want to experience high quality shopping in Bangkok. You can find the very best of brands at the shopping mall and much more. The hotel it self is ok as a 4 star hotel .. but you will not get the wow feeling. The reception staff where fast and nice as... More 

Was this review helpful? Yes 1
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for took the time to write about us. Again, our location is one of our strong points and I am glad to know that you were enjoy shopping at Em District here. Special thank you for complimenting Front Desk staff for their efficiency and fast in action as this is under my responsibility directly. I noted... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only stayed at the Emporium Suites by Chatrium for a couple of days and very much enjoyed the stay. Considering what you get for the rate you pay, you do very well. The front staff is particularly helpful and friendly; they suggested tours and booked something for me with very short notice! Close to metro lines and conveniently located, I... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for total positive review. Specially thank you for complimenting front office staff (which under my supervision directly). I am so proud to know from your review that my staff are on top of their games. We already looking forward for your return already. By the way, if you haven't apply in our loyalty program, Chatrium Point... More 

Top Contributor
184 reviews 184 reviews
32 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently tried the Emporium Suites, very spacious room, high level and quiet, great view of the garden downstairs. Very convenient, practically BTS at your door steps, many F&B choices in Emporium or newly opened mall across the street at EMQuartier. Well equipped kitchenette, fill size fridge, lots of storage in the builtin wardrobe. Good breakfast spread as well.

Was this review helpful? Yes
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for tried to stay with us. I am glad that we didn't let you down. Much appreciate for your kind feedbacks of how our rooms are comfortable, spacious and has a view to die for. Our location, yes, still superb one of our strong points. Having Emquartier opened their doors is indeed adding an exciting vibes... More 

San Jose, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 6 months while on a work assignment. The location is great that is connected to BTS so it is easy to get anywhere on public transit. Also nice having the mall underneath with anything you need including grocery store. Plenty of entertainment near by as well. The rooms are also very spacious and comfortable and the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you very much for your review. Having with you with us for 6 months straight is truly an honor. You are absolutely right regards lavish lifestyles around our premise, now it's even more exciting since EmQuartier is already opens its door. We are touched that you mentioned if you have a chance to come to Bangkok you... More 

Gurgaon, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

Facilities,Breakfast, correspondence of staff...etc, there is excellent. Especially Japanese reception staff is too much kindness. I knew that I forgot my training pants in the hotel room, when I returned to my country. I called to the hote reception. Japanese staff corresponded to keep it till next visit kindly. I had a especially experience to visit Bangkok for kindness staff... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you very much indeed for sharing your plus experiences here at Emporium Suites by Chatrium. Special thank you for highlighted of special services from our Japanese Customer Service Supervisor, Ms. Noriko Kuwabara. I have already pass her your kind message and your words are simply brightenened her day. Thank you once again for took the time to... More 

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