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Emporium Suites by Chatrium

622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
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Emporium Suites by Chatrium
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828 Reviews from our TripAdvisor Community

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Traveler rating
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    329
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (828)
  • Mar-May only
    (179)
  • Jun-Aug only
    (203)
  • Sep-Nov only
    (223)
  • Dec-Feb only
    (223)
All months
klang
1 review
5 of 5 stars Reviewed 2 days ago NEW

Clean and comfortable room, very spacious with complete in-room amenities. Location is very convenient too, as it is attached to a high end shopping mall, a sky train station along Sukhumvit road. Very friendly staff, and my daughter like the pool very much. Overall it is a comfortable stay

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5 of 5 stars Reviewed 3 days ago NEW

The hotel just a step from BTS sky train and just behind the Empolium. I stay with my family. The lobby is quite small, but the room is very huge. We love swimming pool a lot. The breakfast room also not big, but the food is so variety and staff are very friendly. All is very convenience. I will come... More 

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Fukuoka, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was our first time to stay here. The hotel is located within a vicinity of high end shopping. The staff we came in contact with were all very helpful and friendly. Breakfast buffet was good and had a nice choice of Asian and European food. The pool is nice and surrounded by a nice garden, enjoyable and relaxing after... More 

Was this review helpful? Yes 1
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for choose to stay with us. I am appreciated that you compliment us in overall aspects. Special thanks to compliment our General Manager, Mr. Beyer. He would be thrill to know that you mentioned about him. Yours sincerely, Saminee T. More 

Toulouse, France
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Location is excellent especially with Phrom Phong BST station right opposite the hotel. Supermarket is within the same building with restaurant. Shopping is just too much. The room is comfortable and nice view from floor 39. The quality and cleanliness of the rooms are excellent and very friendly and helpful staff. Thank you for amazing stay!

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for the compliment. To have you mentioned how convenient life could be when living with us is a solid proof to our prospects that we are second to none in term of location. Our service also have been raised by many guests that they feel warm and safe when they were with us. Yours sincerely, Saminee... More 

Bangkok, Thailand
4 of 5 stars Reviewed 1 week ago

The room is spacious. The kitchen is full of cookware; an oven, a refrigerator, a hop, a sink, a microwave and a kettle. The location is perfect, just right next to the BTS station and Emporium department store. The restaurant is also good.

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir/Madame, Thank you for your compliment. I am appreciated that you share your experiences with us here at TripAdvisor. Yours sincerely, Saminee T. More 

Bangkok, Thailand
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, very good staff. The Emporium is good, but the rooms are noisy. The breakfast room is small and crowded in the morning. Breakfast selection and quality is way below many other good hotels on Sukhumvit.

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Thank you for the compliment and for the downside in your opinion (breakfast), I promise that I will work it out with our concerned department. Appreciate your true thoughts. Yours sincerely, Saminee T. More 

Beverley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was booked for less than a week and stayed more than two. The whole staff from cleaner to front desk manager could not do enough. Including recommending outside services also offered by the hotel (I am used to blank expression at these requests). Friendly, personable but not intrusive. Lovely stay. My only discomfort was other guests at breakfast and... More 

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, Couldn't be more happy to hear from you. Let me thank you for took the time to review us. Nice to hear that you felt warm and feel that you were surrounded by friendly staff. As for the downside that you brought them up (breakfast/quality of cofffee), I volunteer to bring issues to concerned managers to better them... More 

Seoul, South Korea
1 review
2 of 5 stars Reviewed 1 week ago

Just ONLY the location is very good . the bathroom was so old and water was so smelly as 2-3stars hotel. Breakfast was so fews. I wouldn't suggest if you're looking for the comfortable one cause I don't feel like 5 stars hotel.

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir/Madame, First of all, thank you for the time you took to review us. If I may, please accept our sincerest apology for all issues that you had faced while you were with us, and all of those issues upset or uncomfort you. As for the bathrooms, it is in our plan for the next year to do a... More 

London, United Kingdom
1 of 5 stars Reviewed 2 weeks ago

The room I stayed in was not soundproofed and it had many bugs in . No offer of recompense was made by the Management at all . They offered me the use of another room for sleeping but it too had no soundproofing and as such did not address this issue I had raised . No wonder they got me... More 

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Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir, So sorry to hear of such uncomfortable experiences. I am normally see daily complain reports and I have no idea why your subject doesn't showed up at all. If I only knew, there are plenty of things I could sure to make you feel more comfortable. If you could give me more details at customerservice.es@chatrium.com, it would be... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent room size at reasonable price. The kitchenette is very helpful when we do not feel like dining out. Breakfast buffet has good selection. Location is excellent especially with the sky train station right opposite the hotel. Shopping availability is just too much. Supermarket is within same building with restaurants at the lower levels. Soi 24 next to hotel has... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review

Dear Sir/Madame, Thank you for write about us since the first visit. Your words are absolutely right! Staying at Emporium Suites by Chatrium is full with lavish lifestyles. Plenty things to do just around the block. Never be a dull moment when stay with us. Thank you for specially mentioned of how our rooms are spacious and even comes with... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(5)
  • Very friendly(4)
  • Breakfast buffet(3)
  • Sky train(3)
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